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News","/latest-news","newsletterSignUpPromo","pagination",{"_694":695,"_696":697},"totalCount",302,"currentPage",282,"contents",[700,723,733,746,760,770,783,797,807,820,831,843,853,864,874,888,901,915,925,935,945,959,969,980,993,1006,1017,1027,1040,1050,1061,1071,1082,1092,1102],{"_166":167,"_147":701,"_168":702,"_153":708,"_155":708,"_158":709,"_710":711,"_160":152,"_161":712,"_163":152,"_156":713,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":717,"_721":722},{"_149":152,"_151":152},[703],{"_52":704,"_172":705,"_174":706,"_707":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","role","What's Nortel's Future?","/telecommunication-technology/what-s-nortel-s-future-","linkAttrs",{},"Nov 4, 2008","One of the questions I expect people to be asking each other at VoiceCon San Francisco next week is, \"What do you think is going to happen to Nortel?\" A lot of reporting from north of the border is making the situation sound pretty grim.","articleBodyJsonSummary","normal","paidGating",{"_718":24,"_719":720},"paidContent","paidProductTaxonomy",[],"articleSize","big",{"_166":167,"_147":724,"_168":725,"_153":727,"_155":727,"_158":728,"_710":729,"_160":152,"_161":712,"_163":152,"_156":730,"_714":152,"_178":715,"_164":242,"_165":243,"_176":307,"_716":731,"_721":722},{"_149":152,"_151":152},[726],{"_52":190,"_172":191,"_174":192,"_707":152},"Context Aware Communications Will Be The Next Wave of UC","/digital-workplace/context-aware-communications-will-be-the-next-wave-of-uc",{},"Presence allows us to understand whether a contact is available, but does not provide information on the location of the contact (or device), the qualifications of the person or any other information. I think of this larger decision criteria as \"context.\"",{"_718":24,"_719":732},[],{"_166":167,"_147":734,"_168":735,"_153":740,"_155":740,"_158":741,"_710":742,"_160":152,"_161":712,"_163":152,"_156":743,"_714":152,"_178":715,"_164":206,"_165":207,"_176":240,"_716":744,"_721":722},{"_149":152,"_151":152},[736],{"_52":737,"_172":738,"_174":739,"_707":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","Green VoiceCon: Reduce the ICT Power Bill Now!","/telecommunication-technology/green-voicecon-reduce-the-ict-power-bill-now-",{},"Selling the carbon footprint doesn't go far with the CFO. On the other hand, actual energy cost reduction, more than 25%, will certainly get the CFO's attention. Software management of power, selecting the right VoIP/IPT solution and adopting new power saving standards will all contribute to lowering the power bill.",{"_718":24,"_719":745},[],{"_166":167,"_147":747,"_168":748,"_153":753,"_155":753,"_158":754,"_710":755,"_160":152,"_161":756,"_163":152,"_156":757,"_714":152,"_178":715,"_164":262,"_165":263,"_176":193,"_716":758,"_721":722},{"_149":152,"_151":152},[749],{"_52":750,"_172":751,"_174":752,"_707":152},"Matt Brunk","/author/matt-brunk","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd46cf0f6729072ec/673c5ffe08af77acbb54de84/MattBrunk-60x74_2.jpg","The Balance of Power","/employee-experience/the-balance-of-power",{},"Nov 3, 2008","Don't get distracted by just the price of oil since oil only accounts for 2% of what's used to generate electricity. Not only do we have to save energy costs, we must save energy costs of others. You must save energy and that includes the energy used by your employees to not only do their job, but to get to and from their jobs.",{"_718":24,"_719":759},[],{"_166":167,"_147":761,"_168":762,"_153":764,"_155":764,"_158":765,"_710":766,"_160":152,"_161":756,"_163":152,"_156":767,"_714":152,"_178":715,"_164":139,"_165":140,"_176":227,"_716":768,"_721":722},{"_149":152,"_151":152},[763],{"_52":704,"_172":705,"_174":706,"_707":152},"The Dilution of UC","/ai-voice/the-dilution-of-uc",{},"_Here's another post from __Allan Sulkin__. My apologies; I'm still delinquent in getting Allan his own blogger account._ Is it just me, or has everyone noticed how almost all of the product and application software offerings from too many of the enterprise voice communications system suppliers have been re-categorized as Unified Communications (UC) products and solutions? I think the trend may have started when Cisco Systems renamed CallManager, its IP telephony system, Unified Communications Manager. Cisco also renamed its enterprise voice communications business unit Unified Communications. All of a sudden every Cisco voice-related offering had the word Unified attached to its name.",{"_718":24,"_719":769},[],{"_166":167,"_147":771,"_168":772,"_153":777,"_155":777,"_158":778,"_710":779,"_160":152,"_161":756,"_163":152,"_156":780,"_714":152,"_178":715,"_164":256,"_165":257,"_176":227,"_716":781,"_721":722},{"_149":152,"_151":152},[773],{"_52":774,"_172":775,"_174":776,"_707":152},"John Bartlett","/author/john-bartlett","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8c932fbe2909b2fa/673c5ffe4bfd003490ba97fc/Bartlett_John_headshot_150.jpg","More on the Desktop Video Challenge","/video-conferencing/more-on-the-desktop-video-challenge",{},"I got a number of responses to my last post on the challenges that desktop video will create for the network. Iit seems like there is either significant development or marketing work left to be done.",{"_718":24,"_719":782},[],{"_166":167,"_147":784,"_168":785,"_153":790,"_155":790,"_158":791,"_710":792,"_160":152,"_161":793,"_163":152,"_156":794,"_714":152,"_178":715,"_164":247,"_165":248,"_176":320,"_716":795,"_721":722},{"_149":152,"_151":152},[786],{"_52":787,"_172":788,"_174":789,"_707":152},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png","Early Thoughts on Avaya's Choice of Kevin Kennedy","/ucaas/early-thoughts-on-avaya-s-choice-of-kevin-kennedy",{},"Oct 30, 2008","There are a number of interesting attributes that jump out of a quick perusal of Kevin Kennedy's background:",{"_718":24,"_719":796},[],{"_166":167,"_147":798,"_168":799,"_153":801,"_155":801,"_158":802,"_710":803,"_160":152,"_161":793,"_163":152,"_156":804,"_714":152,"_178":715,"_164":247,"_165":248,"_176":227,"_716":805,"_721":722},{"_149":152,"_151":152},[800],{"_52":704,"_172":705,"_174":706,"_707":152},"Avaya Names New President-CEO","/ucaas/avaya-names-new-president-ceo",{},"Avaya has named Kevin Kennedy, the CEO of JDS Uniphase and a Cisco veteran, as its new president and CEO. The release is in the jump:",{"_718":24,"_719":806},[],{"_166":167,"_147":808,"_168":809,"_153":814,"_155":814,"_158":815,"_710":816,"_160":152,"_161":793,"_163":152,"_156":817,"_714":152,"_178":715,"_164":203,"_165":204,"_176":227,"_716":818,"_721":722},{"_149":152,"_151":152},[810],{"_52":811,"_172":812,"_174":813,"_707":152},"Marty Parker","/author/marty-parker","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7f7a7ae7360affeb/673c6001e8c616f943d9863f/Marty.jpg","UC to Take Center Stage at VoiceCon San Francisco","/network-technology/uc-to-take-center-stage-at-voicecon-san-francisco",{},"OK, I'm biased and involved, but you should know that Unified Communications will be front and center at VoiceCon San Francisco 2008, Nov 10-13. The coverage and content are broader and deeper than ever. There's still time to sign up , so even if you have to use your frequent flyer miles, I recommend that you come to San Francisco.",{"_718":24,"_719":819},[],{"_166":167,"_147":821,"_168":822,"_153":824,"_155":824,"_158":825,"_710":826,"_160":152,"_161":827,"_163":152,"_156":828,"_714":152,"_178":715,"_164":206,"_165":207,"_176":240,"_716":829,"_721":722},{"_149":152,"_151":152},[823],{"_52":704,"_172":705,"_174":706,"_707":152},"Do We Have to Save Energy Costs?","/telecommunication-technology/do-we-have-to-save-energy-costs-",{},"Oct 29, 2008","Even if energy costs have been coming down, enterprise communications departments might be well advised to behave as if they weren't.",{"_718":24,"_719":830},[],{"_166":167,"_147":832,"_168":833,"_153":835,"_155":835,"_158":836,"_710":837,"_160":152,"_161":838,"_163":152,"_156":839,"_714":152,"_178":715,"_164":206,"_165":207,"_176":840,"_716":841,"_721":722},{"_149":152,"_151":152},[834],{"_52":704,"_172":705,"_174":706,"_707":152},"New Feature: Wireless Management","/telecommunication-technology/new-feature-wireless-management",{},"Oct 28, 2008","We just posted a new feature article in the right-hand column, written by Michael Finneran, on managing your wireless spend, policy and service. Check it out.",1,{"_718":24,"_719":842},[],{"_166":167,"_147":844,"_168":845,"_153":847,"_155":847,"_158":848,"_710":849,"_160":152,"_161":838,"_163":152,"_156":850,"_714":152,"_178":715,"_164":203,"_165":204,"_176":320,"_716":851,"_721":722},{"_149":152,"_151":152},[846],{"_52":750,"_172":751,"_174":752,"_707":152},"Cisco Slapped With $6M Jury Award","/network-technology/cisco-slapped-with-6m-jury-award",{},"What happens when you think you can abandon one of your resellers who's potentially landing a big deal?",{"_718":24,"_719":852},[],{"_166":167,"_147":854,"_168":855,"_153":857,"_155":857,"_158":858,"_710":859,"_160":152,"_161":860,"_163":152,"_156":861,"_714":152,"_178":715,"_164":206,"_165":207,"_176":307,"_716":862,"_721":722},{"_149":152,"_151":152},[856],{"_52":704,"_172":705,"_174":706,"_707":152},"Is Nortel Still in the Game?","/telecommunication-technology/is-nortel-still-in-the-game-",{},"Oct 27, 2008","___Allan Sulkin__ sent in this post._ No Jitter readers have recently seen numerous posts about the Cisco and Avaya conferences attended by many industry analysts who track the enterprise communications market. A few months ago there were several posts about the Siemens analyst conference held in Vienna, Austria. Readers who wonder why they have not seen any postings about a Nortel industry analyst conference should know that it is difficult to post about something that never happened.",{"_718":24,"_719":863},[],{"_166":167,"_147":865,"_168":866,"_153":868,"_155":868,"_158":869,"_710":870,"_160":152,"_161":860,"_163":152,"_156":871,"_714":152,"_178":715,"_164":131,"_165":132,"_176":227,"_716":872,"_721":722},{"_149":152,"_151":152},[867],{"_52":750,"_172":751,"_174":752,"_707":152},"Panasonic Alignment Targets SMB","/ai-automation/panasonic-alignment-targets-smb",{},"Matsushita Electric announced on October 1, 2008, it is now Panasonic Corporation; it had decided in 2003 to position Panasonic as its global brand with the brand slogan \"Panasonic ideas for life.\" The company plans to bridge its three different names--Matsushita, National and Panasonic--under the single name of Panasonic to enhance its total brand value.",{"_718":24,"_719":873},[],{"_166":167,"_147":875,"_168":876,"_153":881,"_155":881,"_158":882,"_710":883,"_160":152,"_161":884,"_163":152,"_156":885,"_714":152,"_178":715,"_164":247,"_165":248,"_176":320,"_716":886,"_721":722},{"_149":152,"_151":152},[877],{"_52":878,"_172":879,"_174":880,"_707":152},"Nancy Jamison","/author/nancy-jamison","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt49b5861ba81c64d2/673c600375e69e169f5aa579/nancy_jamison.jpg","Avaya Analyst Conference Update? Why was Avaya so Quiet?","/ucaas/avaya-analyst-conference-update-why-was-avaya-so-quiet-",{},"Oct 24, 2008","This has been a year of change at Avaya, one year post-acquisition by SilverLake Partners and TPG, and a year of management change as well.",{"_718":24,"_719":887},[],{"_166":167,"_147":889,"_168":890,"_153":895,"_155":895,"_158":896,"_710":897,"_160":152,"_161":884,"_163":152,"_156":898,"_714":152,"_178":715,"_164":242,"_165":243,"_176":320,"_716":899,"_721":722},{"_149":152,"_151":152},[891],{"_52":892,"_172":893,"_174":894,"_707":152},"Jim Burton","/author/jim-burton","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc009be89e6025562/673c600281c0b4733f519b79/Jim_20Burton.jpg","UC in Troubled Economic Times","/digital-workplace/uc-in-troubled-economic-times",{},"While Unified Communications many important capabilities and benefits, they boil down to the following:",{"_718":24,"_719":900},[],{"_166":167,"_147":902,"_168":903,"_153":908,"_155":908,"_158":909,"_710":910,"_160":152,"_161":911,"_163":152,"_156":912,"_714":152,"_178":715,"_164":247,"_165":248,"_176":240,"_716":913,"_721":722},{"_149":152,"_151":152},[904],{"_52":905,"_172":906,"_174":907,"_707":152},"Blair Pleasant","/author/blair-pleasant","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte02096dc8c5495fa/673c5fffb5a7ed3444a1dc64/6074_BlairPleasant.jpg","Avaya's New Focus","/ucaas/avaya-s-new-focus",{},"Oct 23, 2008","Avaya has brought in many outsiders to its executive team and we expect to see lots more fresh, new ideas. I was pleased to see a reinvigorated organization, with a strong company transformation strategy that has been set in place.",{"_718":24,"_719":914},[],{"_166":167,"_147":916,"_168":917,"_153":919,"_155":919,"_158":920,"_710":921,"_160":152,"_161":911,"_163":152,"_156":922,"_714":152,"_178":715,"_164":247,"_165":248,"_176":227,"_716":923,"_721":722},{"_149":152,"_151":152},[918],{"_52":787,"_172":788,"_174":789,"_707":152},"Avaya Goes High Touch-Channel Centric","/ucaas/avaya-goes-high-touch-channel-centric",{},"In the past, carriers reselling Avaya had to worry about Avaya's direct sales force competing with them head-to-head for the same deal. There was a reluctance to spend the time and effort to bid Avaya only to end up losing the deal to the vendor.",{"_718":24,"_719":924},[],{"_166":167,"_147":926,"_168":927,"_153":929,"_155":929,"_158":930,"_710":931,"_160":152,"_161":911,"_163":152,"_156":932,"_714":152,"_178":715,"_164":247,"_165":248,"_176":307,"_716":933,"_721":722},{"_149":152,"_151":152},[928],{"_52":704,"_172":705,"_174":706,"_707":152},"Avaya CEO Giancarlo Talks to Industry Analysts at Avaya Conference","/ucaas/avaya-ceo-giancarlo-talks-to-industry-analysts-at-avaya-conference",{},"During his first (and maybe last) presentation to industry analysts as Avaya CEO, Charlie Giancarlo (who will also be a keynote speaker at the upcoming VoiceCon San Francisco) told the gathering that the company's goal is to be the #1 supplier of communications systems to all enterprises (small to large, inclusive). Until recently Avaya could realistically claim global market leadership status, but the fast rise of Cisco Systems and the future threat of Microsoft makes it anyone's ballgame given the dynamics of the industry sector.",{"_718":24,"_719":934},[],{"_166":167,"_147":936,"_168":937,"_153":939,"_155":939,"_158":940,"_710":941,"_160":152,"_161":911,"_163":152,"_156":942,"_714":152,"_178":715,"_164":206,"_165":207,"_176":320,"_716":943,"_721":722},{"_149":152,"_151":152},[938],{"_52":704,"_172":705,"_174":706,"_707":152},"\"Exceptions Are Where the Costs Live\"","/telecommunication-technology/-exceptions-are-where-the-costs-live-",{},"I just read that sentence on a slide from Global Crossing for VoiceCon San Francisco , and, more than anything else I've seen, it sums up what I think everyone's been trying to get at when it comes to the importance of communications.",{"_718":24,"_719":944},[],{"_166":167,"_147":946,"_168":947,"_153":952,"_155":952,"_158":953,"_710":954,"_160":152,"_161":955,"_163":152,"_156":956,"_714":152,"_178":715,"_164":206,"_165":207,"_176":240,"_716":957,"_721":722},{"_149":152,"_151":152},[948],{"_52":949,"_172":950,"_174":951,"_707":152},"Brian Riggs","/author/brian-riggs","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt39d7cddbff02e8c1/673c5ffcb3faf7ad45a4bcdc/brian_riggs_2.jpg","New Faces in Basking Ridge","/telecommunication-technology/new-faces-in-basking-ridge",{},"Oct 22, 2008","Or rather Boston. I've been spending the early part of the week here at Avaya's annual analyst conference. There are a number of new faces in the halls, so I thought I'd call attention to a few of them.",{"_718":24,"_719":958},[],{"_166":167,"_147":960,"_168":961,"_153":963,"_155":963,"_158":964,"_710":965,"_160":152,"_161":955,"_163":152,"_156":966,"_714":152,"_178":715,"_164":256,"_165":257,"_176":227,"_716":967,"_721":722},{"_149":152,"_151":152},[962],{"_52":774,"_172":775,"_174":776,"_707":152},"Desktop Video Conferencing Will Challenge the Network","/video-conferencing/desktop-video-conferencing-will-challenge-the-network",{},"I attended the Polycom Users Group (PUG) meeting in Orlando this week, where I was speaking about diagnosing video conferencing issues in the Enterprise network. Andrew Davis from Wainhouse Research gave an interesting presentation with his predictions for video conferencing in 2020 that was both amusing and thought provoking. Andrew thinks we will be having a lot of meetings in virtual space, like Second Life. My experience of Second Life is that everyone spends a lot of time trying to look great. Then again, I did dress up for my presentation. But I promised to talk about desktop video.",{"_718":24,"_719":968},[],{"_166":167,"_147":970,"_168":971,"_153":973,"_155":973,"_158":974,"_710":975,"_160":152,"_161":976,"_163":152,"_156":977,"_714":152,"_178":715,"_164":206,"_165":207,"_176":307,"_716":978,"_721":722},{"_149":152,"_151":152},[972],{"_52":190,"_172":191,"_174":192,"_707":152},"Voicecon Amsterdam: A Modest Show with Some Big Announcements","/telecommunication-technology/voicecon-amsterdam-a-modest-show-with-some-big-announcements",{},"Oct 21, 2008","I made the decision to attend Voicecon Europe in Amsterdam a few months back and I really wasn't sure what to expect. However, despite the dramatic downturn in the economy and the fact it was a first year show, I would have to say that the show was a success partially due to the fact that both Siemens and Microsoft made major announcements at the show. Here are my thoughts on each respective announcement.",{"_718":24,"_719":979},[],{"_166":167,"_147":981,"_168":982,"_153":987,"_155":987,"_158":988,"_710":989,"_160":152,"_161":976,"_163":152,"_156":990,"_714":152,"_178":715,"_164":242,"_165":243,"_176":307,"_716":991,"_721":722},{"_149":152,"_151":152},[983],{"_52":984,"_172":985,"_174":986,"_707":152},"Tom Nolle","/author/tom-nolle","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt46b2870da7a9b3bc/673c60034e1fdd7ac0c8afff/TomNollle_Headshot2017.jpg","The Social Side of Communications","/digital-workplace/the-social-side-of-communications",{},"There are opportunities here, a chance for a social network to step up and possibly, just possibly, become the framework of the next-generation public network. Or maybe Cisco will turn their social network assets into such a foundation?",{"_718":24,"_719":992},[],{"_166":167,"_147":994,"_168":995,"_153":1000,"_155":1000,"_158":1001,"_710":1002,"_160":152,"_161":976,"_163":152,"_156":1003,"_714":152,"_178":715,"_164":322,"_165":323,"_176":227,"_716":1004,"_721":722},{"_149":152,"_151":152},[996],{"_52":997,"_172":998,"_174":999,"_707":152},"Don Van Doren","/author/don-van-doren","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt072b78f03fc4ddf2/673c600076b875327b5a6604/don_van_doren.jpg","UC and Contact Centers: Some Positive Steps","/contact-centers/uc-and-contact-centers-some-positive-steps",{},"The lessons enterprises have learned in their contact centers apply directly to UC deployments in other parts of the enterprise.",{"_718":24,"_719":1005},[],{"_166":167,"_147":1007,"_168":1008,"_153":1010,"_155":1010,"_158":1011,"_710":1012,"_160":152,"_161":1013,"_163":152,"_156":1014,"_714":152,"_178":715,"_164":242,"_165":243,"_176":227,"_716":1015,"_721":722},{"_149":152,"_151":152},[1009],{"_52":750,"_172":751,"_174":752,"_707":152},"Reviewing Gartner's Missed Opportunity on UC","/digital-workplace/reviewing-gartner-s-missed-opportunity-on-uc",{},"Oct 20, 2008","Don't higher end large screen phones justify the mission of UC? High-end IP screen phones have a place, perhaps more than what meets the eye at first glance.",{"_718":24,"_719":1016},[],{"_166":167,"_147":1018,"_168":1019,"_153":1021,"_155":1021,"_158":1022,"_710":1023,"_160":152,"_161":1013,"_163":152,"_156":1024,"_714":152,"_178":715,"_164":265,"_165":266,"_176":227,"_716":1025,"_721":722},{"_149":152,"_151":152},[1020],{"_52":237,"_172":238,"_174":239,"_707":152},"Creating a UC Reference Architecture","/workspace/creating-a-uc-reference-architecture",{},"Creation of a common architecture for Unified Communications provides a template for discussion and evaluation of UC products, services, and solutions, and hopefully reduces confusion around what UC is (or isn't).",{"_718":24,"_719":1026},[],{"_166":167,"_147":1028,"_168":1029,"_153":1034,"_155":1034,"_158":1035,"_710":1036,"_160":152,"_161":1013,"_163":152,"_156":1037,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":1038,"_721":722},{"_149":152,"_151":152},[1030],{"_52":1031,"_172":1032,"_174":1033,"_707":152},"Michael Finneran","/author/michael-finneran","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd98edd2d209b506a/673c5ffc47074326220356b0/Finneran_Michael.jpg","Microsoft Drags a Dead Dog to the Mobile UC Fight","/telecommunication-technology/microsoft-drags-a-dead-dog-to-the-mobile-uc-fight",{},"Microsoft's OCS 2007 Release 2 has a bunch of features that it hopes will make it a somewhat less deficient PBX offering, but the advances on the mobility front don't mount up to much. For now their best hope for a mobile OCS deployment seem to involve someone else's mobile device and someone else's PBX.",{"_718":24,"_719":1039},[],{"_166":167,"_147":1041,"_168":1042,"_153":1043,"_155":1043,"_158":1044,"_710":1045,"_160":152,"_161":1046,"_163":152,"_156":1047,"_714":152,"_178":715,"_164":247,"_165":248,"_176":840,"_716":1048,"_721":722},{"_149":152,"_151":152},[],"Take a Virtual Tour of Enterprise Connect","/ucaas/take-a-virtual-tour-of-enterprise-connect",{},"Oct 19, 2008","VoiceCon has changed its name to Enterprise Connect, but we’ve still got all the great things that have made us the leading event in the enterprise communications industry. Join us on this virtual tour of Enterprise Connect to see what we offer attendees and sponsors.",{"_718":24,"_719":1049},[],{"_166":167,"_147":1051,"_168":1052,"_153":1054,"_155":1054,"_158":1055,"_710":1056,"_160":152,"_161":1057,"_163":152,"_156":1058,"_714":152,"_178":715,"_164":256,"_165":257,"_176":240,"_716":1059,"_721":722},{"_149":152,"_151":152},[1053],{"_52":774,"_172":775,"_174":776,"_707":152},"Video Addressing Above the IP Layer, E.164 Phone Numbers","/video-conferencing/video-addressing-above-the-ip-layer-e-164-phone-numbers",{},"Oct 16, 2008","Video is most often connected via E.164 dialing, or phone numbers. This phone number strategy is a legacy of when all video conferencing connections were done via ISDN, which used phone numbers to establish the connection. But now we have moved to video islands within enterprises and the E.164 number is not as relevant. Why do we want to continue to use this legacy dialing methodology for connecting our video calls?",{"_718":24,"_719":1060},[],{"_166":167,"_147":1062,"_168":1063,"_153":1065,"_155":1065,"_158":1066,"_710":1067,"_160":152,"_161":1057,"_163":152,"_156":1068,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":1069,"_721":722},{"_149":152,"_151":152},[1064],{"_52":704,"_172":705,"_174":706,"_707":152},"Endpoints, Endpoints Everywhere","/telecommunication-technology/endpoints-endpoints-everywhere",{},"Joe Burton, Cisco's CTO for Unified Communications, used his keynote address here to outline three market transitions that Cisco anticipates: 1. Endpoints everywhere 2. Custom applications 3. Disruptive consumption models.",{"_718":24,"_719":1070},[],{"_166":167,"_147":1072,"_168":1073,"_153":1075,"_155":1075,"_158":1076,"_710":1077,"_160":152,"_161":1078,"_163":152,"_156":1079,"_714":152,"_178":715,"_164":250,"_165":251,"_176":320,"_716":1080,"_721":722},{"_149":152,"_151":152},[1074],{"_52":704,"_172":705,"_174":706,"_707":152},"Where Collaboration Meets Information Sharing","/ai-collaboration/where-collaboration-meets-information-sharing",{},"Oct 15, 2008","I blogged a preview of today's Royal Dutch Shell keynote over at Info Week last week, and the speech as John Krebbers delivered it today confirmed the view that Shell sees voice as equal to other P2P communications apps, but not superior in importance. What struck me as I sat in the audience today was Mr. Krebbers' comments regarding the nexus of communications and information sharing.",{"_718":24,"_719":1081},[],{"_166":167,"_147":1083,"_168":1084,"_153":1086,"_155":1086,"_158":1087,"_710":1088,"_160":152,"_161":1078,"_163":152,"_156":1089,"_714":152,"_178":715,"_164":206,"_165":207,"_176":307,"_716":1090,"_721":722},{"_149":152,"_151":152},[1085],{"_52":905,"_172":906,"_174":907,"_707":152},"It's October: Must be Time for an OCS Launch","/telecommunication-technology/it-s-october-must-be-time-for-an-ocs-launch",{},"Several months after the whirlwind introduction of OCS last year, Microsoft was relatively quiet about its UC activities, although the UC group was still keeping busy. At VoiceCon Amsterdam, it announced the latest version of OCS 2007 - Release 2 (R2), which will be released in February 2009.",{"_718":24,"_719":1091},[],{"_166":167,"_147":1093,"_168":1094,"_153":1096,"_155":1096,"_158":1097,"_710":1098,"_160":152,"_161":1078,"_163":152,"_156":1099,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":1100,"_721":722},{"_149":152,"_151":152},[1095],{"_52":704,"_172":705,"_174":706,"_707":152},"Amsterdam Report: Day One","/telecommunication-technology/amsterdam-report-day-one",{},"The big news from today was Microsoft's announcement of Release 2 of Office Communications Server (OCS), but there was plenty going on all day as we crammed tutorials, keynotes and exhibits into a lovely autumn Tuesday in the Netherlands.",{"_718":24,"_719":1101},[],{"_166":167,"_147":1103,"_168":1104,"_153":1106,"_155":1106,"_158":1107,"_710":1108,"_160":152,"_161":1109,"_163":152,"_156":1110,"_714":152,"_178":715,"_164":195,"_165":196,"_176":320,"_716":1111,"_721":722},{"_149":152,"_151":152},[1105],{"_52":704,"_172":705,"_174":706,"_707":152},"Siemens: We're Here, We're Stable","/infrastructure/siemens-we-re-here-we-re-stable",{},"Oct 14, 2008","Gerhard Otterbach, who's a member of the board of Siemens AG, used his keynote here to, first and foremost, reinforce the message that, with its recent private equity buyout, Siemens Enterprise Communications is back on safe ground.",{"_718":24,"_719":1112},[],"sidebarModules",[1115,1171,1184],{"_87":1116,"_1117":1118,"_1168":1169},"module_content_cards","data",{"_111":1119,"_1120":1121,"_178":1122,"_698":1123,"_1164":1165,"_1166":1165,"_1167":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1124,1139,1151],{"_87":1125,"_1117":1126},"contentPreview",{"_166":167,"_178":1127,"_147":1128,"_153":1130,"_155":1130,"_158":1131,"_160":1131,"_710":1132,"_161":1133,"_163":152,"_164":1134,"_165":328,"_168":1135,"_176":193,"_716":1137},"card-horizontal",{"_149":1129,"_151":1130},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations","/ccaas/how-air-canada-tapped-amazon-connect-to-modernize-its-contact-center-operations",{},"Dec 16, 2024","Ccaas",[1136],{"_52":190,"_172":191,"_174":192},{"_718":24,"_719":1138},[],{"_87":1125,"_1117":1140},{"_166":167,"_178":1127,"_147":1141,"_153":1143,"_155":1143,"_158":1144,"_160":1144,"_710":1145,"_161":1146,"_163":152,"_164":1134,"_165":328,"_168":1147,"_176":193,"_716":1149},{"_149":1142,"_151":1143},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1148],{"_52":787,"_172":788,"_174":789},{"_718":24,"_719":1150},[],{"_87":1125,"_1117":1152},{"_166":167,"_178":1127,"_147":1153,"_153":1155,"_155":1155,"_158":1156,"_160":1156,"_710":1157,"_161":1158,"_163":152,"_164":1134,"_165":328,"_168":1159,"_176":1161,"_716":1162},{"_149":1154,"_151":1155},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1160],{"_52":358,"_172":359,"_174":360},8,{"_718":24,"_719":1163},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1170":24},"nativeAdOption",{"_87":1172,"_1173":1174,"_1117":1175},"module_newsletter_promo","uid","blt067a6e89dddd945f",{"_111":1176,"_635":1177,"_1178":1174,"_636":637,"_178":181,"_1179":1180,"_1181":24,"_1182":1183},"Subscribe to Our Weekly Newsletters","Stay informed and sign up for weekly No Jitter and WorkSpace Connect newsletters","newsletterId","mode","dark","isOnHomepage","moduleLocation","sidebar",{"_87":1185,"_1117":1186},"module_event_promo",{"_111":1187,"_1188":1189,"_1190":152,"_1191":152,"_1192":70,"_1193":1194,"_1195":1196,"_161":1197,"_106":1198,"_1199":1200,"_1201":1202},"Event Feature Module","logoPosition","Left","backgroundImage","backgroundColor","isConstrained","logoSrc","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3416acc286f4dc6c/675c96de0203dbc5e1ca53b9/EC25_300x250_oval_cta.png","logoAlt","Enterprise Connect","Mar 17 - Mar 20, 2025","As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. Attend Enterprise Connect and join thousands of like-minded peers building a framework for future success. You’ll walk away with rich learning experiences, invaluable connections, business opportunities, and inspiring insights. Register with Promo Code CONNECT25 to save $200 on Conference passes.","btnCTAText","Learn More","btnCTALink","https://enterpriseconnect.com/?_mc=barter_ecor_x_le_tsprtsnr_informa_tech_target_barter_ecor_2025&utm_source=other&utm_medium=barter_&utm_campaign=informa_tech_target_barter_ecor&utm_content=le_","schema",[],"seo",{"_1207":6,"_1208":1209,"_1210":1209,"_1211":24,"_1212":1213,"_13":14},"canonicalUrl","metaDescription","news","metaTitle","noIndex","imageUrl","https://www.nojitter.com/assets/nojitter-DXlJdnvn.ico","weatherWidgetConfig","latest-topic","actionData","errors"]

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