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AI Collaboration

Enhance team collaboration with AI-powered tools and technologies. Learn how AI can facilitate better communication, streamline workflows, and foster innovation within your organization.

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AI & Automation
ZohoDay25 – The AD Era, Build Vs. Buy, and Playing the Long GameZohoDay25 – The AD Era, Build Vs. Buy, and Playing the Long Game

Zoho recognizes the potential with AI to develop applications quickly and at much lower cost.

byJon Arnold
Feb 13, 2025
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1 Min Read
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Contact Centers
No Jitter Roll: United Office Expands AI Analytics SuiteNo Jitter Roll: Unified Office Expands AI Analytics Suite
byHannah Warfel
Feb 13, 2025
1 Min Read
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AI & Automation
How AI Is Set to Transform Enterprise CommunicationsHow AI Is Set to Transform Enterprise Communications
byNathan Eddy
Feb 12, 2025
1 Min Read
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Contact Centers
No Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaSNo Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaS
Feb 7, 2025
1 Min Read
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Digital Workplace
"Busy Work" May Be a Stand In For Wider Workflow Woes"Busy Work" May Be a Stand In For Wider Workflow Woes
byLisa Schmeiser
Feb 6, 2025
1 Min Read
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Digital Workplace
AI-Powered Meeting Tech: Cost Cutter or Superfluous Expense?AI-Powered Meeting Tech: Cost Cutter or Superfluous Expense?
byNathan Eddy
Feb 3, 2025
1 Min Read
AI & Automation
Microsoft Intros Copilot Chat; Google Cuts AI Prices for Workspace
Microsoft Intros Copilot Chat; Google Cuts AI Prices for Workspace
Jan 16, 2025
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1 Min Read
byMatthew Vartabedian
AI & Automation
No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs
No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs
Jan 10, 2025
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1 Min Read
byHannah Warfel, Associate Editor
How AI Will Impact Platform Decisions
AI Collaboration
How AI Will Impact Platform Decisions
How AI Will Impact Platform Decisions
Nov 5, 2024
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1 Min Read
byIrwin Lazar
Why Enterprise Premises UC Systems Remain a Good Investment
AI Collaboration
Why Enterprise Premises UC Systems Remain a Good Investment
Why Enterprise Premises UC Systems Remain a Good Investment
Oct 14, 2024
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1 Min Read
byJohn Malone
Intermedia Launches Unite for Microsoft Teams Advanced to Improve Business Efficiency
AI Collaboration
Intermedia Launches Unite for Microsoft Teams Advanced to Improve Business Efficiency
Intermedia Launches Unite for Microsoft Teams Advanced to Improve Business Efficiency
Aug 15, 2024
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1 Min Read
byZeus Kerravala
teamwork - collaboration
AI Collaboration
No Jitter Roll: Zoom Docs Rolls Out, RingCentral Debuts POTS Replacement, SIPPIO Launches a Bridge to UCaaS, Five9 announces AI Knowledge and Acqueon Acquisition
No Jitter Roll: Zoom Docs Rolls Out, RingCentral Debuts POTS Replacement, SIPPIO Launches a Bridge to UCaaS, Five9 announces AI Knowledge and Acqueon Acquisition
Aug 9, 2024
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1 Min Read
byMatt Vartabedian
Can AI Save the Metaverse?
AI Collaboration
Can AI Save the Metaverse?
Can AI Save the Metaverse?
Jul 2, 2024
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1 Min Read
byTom Brannen
Communications Blueprint
AI Collaboration
Avaya and RingCentral Expand Their Partnership
Avaya and RingCentral Expand Their Partnership
May 14, 2024
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1 Min Read
byZeus Kerravala
Conversations in Collaboration: Five9’s Jonathan Rosenberg on Picking the Gen AI Use Case, Not the Model
AI Collaboration
Conversations in Collaboration: Five9’s Jonathan Rosenberg on Picking the Gen AI Use Case, Not the Model
Conversations in Collaboration: Five9’s Jonathan Rosenberg on Picking the Gen AI Use Case, Not the Model
Apr 24, 2024
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1 Min Read
byMatt Vartabedian
No Jitter Midroll: Slack AI Proves It Saves You Time
AI Collaboration
No Jitter Midroll: Slack AI Proves It Saves You Time
No Jitter Midroll: Slack AI Proves It Saves You Time
Apr 18, 2024
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1 Min Read
byMatt Vartabedian
UCaaS calling
AI Collaboration
I Read the Microsoft Teams Voice SLAs So You Don’t Have To
I Read the Microsoft Teams Voice SLAs So You Don’t Have To
Apr 11, 2024
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1 Min Read
byMelissa Swartz
No Jitter Roll EC24 Day Two: NICE, RingCentral, CallMiner and Unified Office Among Those Making News
AI Collaboration
No Jitter Roll EC24 Day Two: NICE, RingCentral, CallMiner and Unified Office Among Those Making News
No Jitter Roll EC24 Day Two: NICE, RingCentral, CallMiner and Unified Office Among Those Making News
Mar 27, 2024
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1 Min Read
byMatt Vartabedian
Unified Communications as a Service
AI Collaboration
Avaya and Zoom Strike GTM UC Alliance
Avaya and Zoom Strike GTM UC Alliance
Mar 25, 2024
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1 Min Read
byDave Michels
Conversations in Collaboration: HFS Research’s David Cushman on How Gen AI May Help Unlock Unexpected Value
AI Collaboration
Conversations in Collaboration: HFS Research’s David Cushman on How Gen AI May Help Unlock Unexpected Value
Conversations in Collaboration: HFS Research’s David Cushman on How Gen AI May Help Unlock Unexpected Value
Mar 13, 2024
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1 Min Read
byMatt Vartabedian
Conversations in Collaboration 2024
AI Collaboration
Conversations in Collaboration 2024
Conversations in Collaboration 2024
Mar 13, 2024
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1 Min Read
byMatt Vartabedian
UC for Mobile Workers has Arrived on the Global Stage
Sponsored Content
UC for Mobile Workers has Arrived on the Global Stage
UC for Mobile Workers has Arrived on the Global Stage
Mar 12, 2024
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1 Min Read
byLee Essex, Head of Business Development and Strategic Partnerships at Tango Networks
How Knowledge Workers Become More Effective When UC and CC Work Together
AI Collaboration
How Knowledge Workers Become More Effective When UC and CC Work Together
How Knowledge Workers Become More Effective When UC and CC Work Together
Mar 4, 2024
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1 Min Read
byBlair Pleasant
Assessing Gen AI's Impact in the Contact Center, Part 2
AI Collaboration
Assessing Gen AI's Impact in the Contact Center, Part 2
Assessing Gen AI's Impact in the Contact Center, Part 2
Feb 16, 2024
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1 Min Read
byMatt Vartabedian
Assessing Gen AI's Impact in the Contact Center, Part 1
AI Collaboration
Assessing Gen AI's Impact in the Contact Center, Part 1
Assessing Gen AI's Impact in the Contact Center, Part 1
Feb 15, 2024
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1 Min Read
byMatt Vartabedian
Conversations in Collaboration: Glean’s Arvind Jain on Searching Enterprise Data
AI Collaboration
Conversations in Collaboration: Glean’s Arvind Jain on Searching Enterprise Data
Conversations in Collaboration: Glean’s Arvind Jain on Searching Enterprise Data
Feb 8, 2024
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1 Min Read
byMatt Vartabedian
The new Webex logo
AI Collaboration
Sustainability and Artificial Intelligence highlight Webex Innovation at Cisco Live EMEA 2024
Sustainability and Artificial Intelligence highlight Webex Innovation at Cisco Live EMEA 2024
Feb 6, 2024
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1 Min Read
byZeus Kerravala
No Jitter Roll: Microsoft Copilot Receives New Features, Cognigy Available in Azure Marketplace, and Nureva Collaborates with MAXHUB
AI Collaboration
No Jitter Roll: Microsoft Copilot Receives New Features, Cognigy Available in Azure Marketplace, and Nureva Collaborates with MAXHUB
No Jitter Roll: Microsoft Copilot Receives New Features, Cognigy Available in Azure Marketplace, and Nureva Collaborates with MAXHUB
Jan 19, 2024
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1 Min Read
byMatt Vartabedian
In 2024, It’s Time to Pay Attention to Why Some Tech Is Poised for Success
AI Collaboration
In 2024, It’s Time to Pay Attention to Why Some Tech Is Poised for Success
In 2024, It’s Time to Pay Attention to Why Some Tech Is Poised for Success
Dec 27, 2023
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1 Min Read
byTom Nolle
Collaboration system
AI Collaboration
In 2024, Equilibrium – and a Better Experience – Will Come to the Office
In 2024, Equilibrium – and a Better Experience – Will Come to the Office
Dec 22, 2023
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1 Min Read
byDavid J. Danto
teamwork - collaboration
AI Collaboration
Conversations in Collaboration 2023
Conversations in Collaboration 2023
Dec 20, 2023
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1 Min Read
byMatt Vartabedian
ServiceNow
AI Collaboration
Conversations in Collaboration: ServiceNow’s Terence Chesire on AI, Automation and Defining Business Processes
Conversations in Collaboration: ServiceNow’s Terence Chesire on AI, Automation and Defining Business Processes
Oct 18, 2023
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1 Min Read
byMatt Vartabedian
Zoom logo
AI Collaboration
No Jitter Roll: Zoom Launches Workforce Engagement Management Suite, Amazon and Anthropic Collaborate on Generative AI, IntelePeer Launches SmartOffice, and Ooma Partners with TouchTone for POTS Replacement
No Jitter Roll: Zoom Launches Workforce Engagement Management Suite, Amazon and Anthropic Collaborate on Generative AI, IntelePeer Launches SmartOffice, and Ooma Partners with TouchTone for POTS Replacement
Sep 29, 2023
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1 Min Read
byMatt Vartabedian
Image illustrating the flags of the European Union
AI Collaboration
No Jitter Roll: There's no EU in Teams, Microsoft rolls out Bing Chat Enterprise, OpenAI Intros ChatGPT Enterprise, and Google's Duet AI for Workspace Enters the Stage
No Jitter Roll: There's no EU in Teams, Microsoft rolls out Bing Chat Enterprise, OpenAI Intros ChatGPT Enterprise, and Google's Duet AI for Workspace Enters the Stage
Sep 1, 2023
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1 Min Read
byMatt Vartabedian
Conversations in Collaboration: Cognigy’s Philipp Heltewig on Orchestrating Generative AI’s Role in the Contact Center
AI Collaboration
Conversations in Collaboration: Cognigy’s Philipp Heltewig on Orchestrating Generative AI’s Role in the Contact Center
Conversations in Collaboration: Cognigy’s Philipp Heltewig on Orchestrating Generative AI’s Role in the Contact Center
Aug 30, 2023
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1 Min Read
byMatt Vartabedian

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
Ccaas
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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