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Data Management

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Data Governance
Have a SaaS Contract in Place? You May Need an AI AddendumHave a SaaS Contract in Place? You May Need an AI Addendum

Enterprises that rely on AI product offerings should consider talking with vendors about an AI addendum to existing contracts.

byBrendan M. Palfreyman
Feb 18, 2025
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1 Min Read
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Contact Centers
No Jitter Roll: United Office Expands AI Analytics SuiteNo Jitter Roll: Unified Office Expands AI Analytics Suite
byHannah Warfel
Feb 13, 2025
1 Min Read
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Contact Centers
No Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaSNo Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaS
Feb 7, 2025
1 Min Read
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AI & Automation
No Jitter Roll: Responsible AI Practices and New GenAI HelpersNo Jitter Roll: Responsible AI Practices and New GenAI Helpers
byHannah Warfel
Jan 23, 2025
1 Min Read
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Data Management
Bad News For Net NeutralityBad News For Net Neutrality
byMartha Buyer
Jan 16, 2025
1 Min Read
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Data Management
The #EC25 Innovation Showcase is about TXTThe #EC25 Innovation Showcase is about TXT
byDave Michels
Jan 10, 2025
1 Min Read
A Potentially Shifting Regulatory Agenda in 2025
Data Privacy
A Potentially Shifting Regulatory Agenda in 2025
A Potentially Shifting Regulatory Agenda in 2025
Dec 23, 2024
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1 Min Read
byMartha Buyer
What to Expect With the New Federal Communications Commission
Data Governance
What to Expect With the New Federal Communications Commission
What to Expect With the New Federal Communications Commission
Nov 26, 2024
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1 Min Read
byMartha Buyer
Audio recording
Data Management
No Jitter Midroll: Theta Lake Expands Risk and Compliance Features for UC&C
No Jitter Midroll: Theta Lake Expands Risk and Compliance Features for UC&C
Nov 12, 2024
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1 Min Read
byMatt Vartabedian
A graphic on technology and regulation
Data Privacy
What the EU AI Act Means for the Enterprise, Wherever It’s Located
What the EU AI Act Means for the Enterprise, Wherever It’s Located
Oct 7, 2024
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1 Min Read
byMartha Buyer
The Climate Is Right for Industry Change
Data Management
The Climate Is Right for Industry Change
The Climate Is Right for Industry Change
Aug 28, 2024
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1 Min Read
byDave Michels
Image illustrating the intersection of AI and the judiciary.
Data Governance
Net Neutrality Is On the Ropes – For Now
Net Neutrality Is On the Ropes – For Now
Aug 12, 2024
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1 Min Read
byMartha Buyer
Reliance on AI Tools Continues to Carry Significant Risks
Data Privacy
Reliance on AI Tools Continues to Carry Significant Risks
Reliance on AI Tools Continues to Carry Significant Risks
Jul 31, 2024
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1 Min Read
byMartha Buyer
Business person tapping legal icon
Data Privacy
How the U.S. Supreme Court’s Decisions Impact Enterprise Communications
How the U.S. Supreme Court’s Decisions Impact Enterprise Communications
Jul 22, 2024
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1 Min Read
byMartha Buyer
Preparing for a Post-Quantum World
Data Governance
Preparing for a Post-Quantum World
Preparing for a Post-Quantum World
Jun 3, 2024
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1 Min Read
byIrwin Lazar
How Securing the Browser Can Help Mitigate Gen AI Security Threats
Data Governance
How Securing the Browser Can Help Mitigate Gen AI Security Threats
How Securing the Browser Can Help Mitigate Gen AI Security Threats
Apr 4, 2024
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1 Min Read
byMatt Vartabedian
Cybersecurity image
Data Governance
Workplace Collaboration Security Threats are Growing
Workplace Collaboration Security Threats are Growing
Feb 29, 2024
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1 Min Read
byIrwin Lazar
How to Draft a Useful Data Security Policy
Data Privacy
How to Draft a Useful Data Security Policy
How to Draft a Useful Data Security Policy
Feb 14, 2024
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1 Min Read
byMartha Buyer
Security in 2024: Five Heroes To Protect Your Communications Kingdom
Data Governance
Security in 2024: Five Heroes To Protect Your Communications Kingdom
Security in 2024: Five Heroes To Protect Your Communications Kingdom
Jan 18, 2024
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1 Min Read
byScott Murphy
Image illustrating data protection representative
Data Privacy
2024 Promises Developments in AI, Net Neutrality, Data Security and the Universal Service Fund
2024 Promises Developments in AI, Net Neutrality, Data Security and the Universal Service Fund
Dec 29, 2023
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1 Min Read
byMartha Buyer
Image illustrating the flags of the European Union
Data Privacy
The EU Takes the Lead in AI Regulation – But the New Rules Will Have Global Implications
The EU Takes the Lead in AI Regulation – But the New Rules Will Have Global Implications
Dec 20, 2023
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1 Min Read
byMartha Buyer
The Most Significant Comms Acquisitions in 2023
Data Management
The Most Significant Comms Acquisitions in 2023
The Most Significant Comms Acquisitions in 2023
Dec 14, 2023
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1 Min Read
byDave Michels
Addressing Government Employees' Collaboration Needs
Data Governance
Addressing Government Employees' Collaboration Needs
Addressing Government Employees' Collaboration Needs
Oct 24, 2023
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1 Min Read
byIrwin Lazar
Net Neutrality May Be Returning to the U.S.
Data Privacy
Net Neutrality May Be Returning to the U.S.
Net Neutrality May Be Returning to the U.S.
Oct 11, 2023
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1 Min Read
byMartha Buyer
Changing the Security Game – Microsoft enters the SASE Market
Data Governance
Changing the Security Game – Microsoft enters the SASE Market
Changing the Security Game – Microsoft enters the SASE Market
Sep 19, 2023
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1 Min Read
byScott Murphy
Someone distressed making a call
Data Governance
988: Providing a Lifeline to Those in Need
988: Providing a Lifeline to Those in Need
Dec 13, 2022
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1 Min Read
byMartha Buyer
New York Right to Repair Act Changes OEM Repair Landscape
Data Privacy
New York Right to Repair Act Changes OEM Repair Landscape
New York Right to Repair Act Changes OEM Repair Landscape
Sep 14, 2022
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1 Min Read
byMartha Buyer
Take a Tour of a Modern 911 Central Dispatch Facility
Data Privacy
Take a Tour of a Modern 911 Central Dispatch Facility
Take a Tour of a Modern 911 Central Dispatch Facility
Aug 31, 2022
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1 Min Read
byDarin Ward
Sophisticated Data Collection Means Sophisticated Data Dilemmas
Data Governance
Sophisticated Data Collection Means Sophisticated Data Dilemmas
Sophisticated Data Collection Means Sophisticated Data Dilemmas
May 2, 2022
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1 Min Read
byMartha Buyer
Go the Recording Software Route With Your Compliance Management
Sponsored Content
Go the Recording Software Route With Your Compliance Management
Go the Recording Software Route With Your Compliance Management
Mar 16, 2022
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1 Min Read
byKatrin Henkel, ASC
UC Analytics: What Is It Good For? Actionable Insights
Data Management
UC Analytics: What Is It Good For? Actionable Insights
UC Analytics: What Is It Good For? Actionable Insights
Mar 2, 2022
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1 Min Read
byJ.R. Simmons
Is Your SBC a Security Breach Waiting to Happen?
Data Governance
Is Your SBC a Security Breach Waiting to Happen?
Is Your SBC a Security Breach Waiting to Happen?
Mar 1, 2022
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1 Min Read
byPhil Edholm
Don’t Ignore New 911 Compliance Regulations for 2022
Data Privacy
Don’t Ignore New 911 Compliance Regulations for 2022
Don’t Ignore New 911 Compliance Regulations for 2022
Jan 5, 2022
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1 Min Read
byMelissa Swartz
Reading the Tea Leaves on Some Timely Topics in Telecom Law in 2022
Data Governance
Reading the Tea Leaves on Some Timely Topics in Telecom Law in 2022
Reading the Tea Leaves on Some Timely Topics in Telecom Law in 2022
Dec 31, 2021
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1 Min Read
byMartha Buyer
2021 Was the Year the Feds Got Serious About Cybersecurity
Data Governance
2021 Was the Year the Feds Got Serious About Cybersecurity
2021 Was the Year the Feds Got Serious About Cybersecurity
Dec 13, 2021
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1 Min Read
byMartha Buyer

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
Ccaas
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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