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Hannah Warfel

Hannah Warfel

Associate Editor

Hannah Warfel is the Associate Editor of No Jitter. Their background is in publishing and professional writing. Hannah manages No Jitter's newsletters, social media, and website maintenace. They also write No Jitter Roll every other week. Hannah is a Salesforce Trailhead Ranger since 2020. Their LinkedIn profile can be found here.

Latest from Hannah Warfel

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Contact Centers
No Jitter Roll: Unified Office Expands AI Analytics SuiteNo Jitter Roll: Unified Office Expands AI Analytics Suite
byHannah Warfel
Feb 13, 2025
5 Min Read
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Contact Centers
No Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaSNo Jitter Roll: Zoho Unveils AI Agents, GenPact Launches SaaS
byHannah Warfel
Feb 7, 2025
6 Min Read

All from Hannah Warfel

AI & Automation
No Jitter Roll: Responsible AI Practices and New GenAI Helpers
No Jitter Roll: Responsible AI Practices and New GenAI Helpers
Jan 23, 2025
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6 Min Read
byHannah Warfel, Associate Editor
AI & Automation
No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs
No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs
Jan 10, 2025
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6 Min Read
byHannah Warfel, Associate Editor
A contact center agent busy at work
Ccaas
No Jitter Roll: Five9 Announces New Feature for Microsoft Teams and GoTo Launches New AI, Automation, and Management Features
No Jitter Roll: Five9 Announces New Feature for Microsoft Teams and GoTo Launches New AI, Automation, and Management Features
Dec 13, 2024
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5 Min Read
byHannah Warfel, Associate Editor
Generative AI apps
AI & Automation
No Jitter Roll: Microsoft Expands Multiple Partnerships
No Jitter Roll: Microsoft Expands Multiple Partnerships
Nov 22, 2024
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6 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: 8x8 Announces New Capabilities, NICE launches CXone Mpower SmartSpeaker, and Pindrop and Five9 integrate
Customer Experience
No Jitter Roll: 8x8 Announces New Capabilities, NICE launches CXone Mpower SmartSpeaker, and Pindrop and Five9 integrate
No Jitter Roll: 8x8 Announces New Capabilities, NICE launches CXone Mpower SmartSpeaker, and Pindrop and Five9 integrate
Nov 8, 2024
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6 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: Zoom Launches AI Companion 2.0, NICE Expands CXone Mpower, and Talkdesk Integrates Agentic AI Across Ascend AI
Customer Experience
No Jitter Roll: Zoom Launches AI Companion 2.0, NICE Expands CXone Mpower, and Talkdesk Integrates Agentic AI Across Ascend AI
No Jitter Roll: Zoom Launches AI Companion 2.0, NICE Expands CXone Mpower, and Talkdesk Integrates Agentic AI Across Ascend AI
Oct 25, 2024
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6 Min Read
byHannah Warfel, Associate Editor
Contact center employees working
Customer Experience
No Jitter Roll: Calabrio and Microsoft Dynamic 365 Partner, DRUID AI Launches DRUID Conductor, and Workato’s Automation in the Workplace Report
No Jitter Roll: Calabrio and Microsoft Dynamic 365 Partner, DRUID AI Launches DRUID Conductor, and Workato’s Automation in the Workplace Report
Oct 18, 2024
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5 Min Read
byHannah Warfel, Associate Editor
AI technology
AI & Automation
No Jitter Roll: Moveworks launches Agentic Automation and Twilio integrates with OpenAI
No Jitter Roll: Moveworks launches Agentic Automation and Twilio integrates with OpenAI
Oct 4, 2024
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6 Min Read
byHannah Warfel, Associate Editor
Photo of contact center agent working from home
Customer Experience
No Jitter Roll: Vonage Launches Vonage RCS and Expands their Salesforce Service Cloud Offering and Salesforce and NVIDIA partner to advance AI agents.
No Jitter Roll: Vonage Launches Vonage RCS and Expands their Salesforce Service Cloud Offering and Salesforce and NVIDIA partner to advance AI agents.
Sep 20, 2024
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8 Min Read
byHannah Warfel, Associate Editor
Conceptual illustration of AI for social networking
Assistants & Copilots
No Jitter Roll: Kore.ai Launches AI Products, NinjaTechAI Enhances SuperGPT AI Assistant, and HARMAN Announces ForecastGPT
No Jitter Roll: Kore.ai Launches AI Products, NinjaTechAI Enhances SuperGPT AI Assistant, and HARMAN Announces ForecastGPT
Sep 6, 2024
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3 Min Read
byHannah Warfel, Associate Editor
AI virtual agent
Customer Experience
No Jitter Roll: Otter.ai Launches My Action Items and RingCentral Announces AI Capabilities for RingCX
No Jitter Roll: Otter.ai Launches My Action Items and RingCentral Announces AI Capabilities for RingCX
Aug 22, 2024
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3 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9
Team Messaging
No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9
No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9
Aug 2, 2024
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3 Min Read
byHannah Warfel, Associate Editor
Digital talking heads
CRM
No Jitter Roll: Salesforce Releases Einstein Service Agent, Kore.ai Launches GALE
No Jitter Roll: Salesforce Releases Einstein Service Agent, Kore.ai Launches GALE
Jul 19, 2024
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3 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: Microsoft’s Copilot-Driven Dynamic 365 Contact Center Now Generally Available, Pricing Revealed
Customer Experience
No Jitter Roll: Microsoft’s Copilot-Driven Dynamic 365 Contact Center Now Generally Available, Pricing Revealed
No Jitter Roll: Microsoft’s Copilot-Driven Dynamic 365 Contact Center Now Generally Available, Pricing Revealed
Jul 5, 2024
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3 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: SIPPIO Announces CX Enhancements to Teams, InMoment Releases AI Capabilities for Contact Centers, and Humach releases mAI Pilot
Customer Experience
No Jitter Roll: SIPPIO Announces CX Enhancements to Teams, InMoment Releases AI Capabilities for Contact Centers, and Humach releases mAI Pilot
No Jitter Roll: SIPPIO Announces CX Enhancements to Teams, InMoment Releases AI Capabilities for Contact Centers, and Humach releases mAI Pilot
Jun 28, 2024
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2 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: Zoho’s updates to their collaboration solutions, Meaning’s partnership with Five9, and Convoso launches CallCatalyst
Customer Experience
No Jitter Roll: Zoho’s updates to their collaboration solutions, Meaning’s partnership with Five9, and Convoso launches CallCatalyst
No Jitter Roll: Zoho’s updates to their collaboration solutions, Meaning’s partnership with Five9, and Convoso launches CallCatalyst
Jun 7, 2024
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3 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: SIPPIO and Clerk Chat have a new messaging solution and Veritone’s AI solutions debut on AWS Marketplace
Telecommunication Technology
No Jitter Roll: SIPPIO and Clerk Chat have a new messaging solution and Veritone’s AI solutions debut on AWS Marketplace
No Jitter Roll: SIPPIO and Clerk Chat have a new messaging solution and Veritone’s AI solutions debut on AWS Marketplace
May 24, 2024
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3 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: ServiceNow Makes Multiple Announcements at Knowledge 2024
Video Conferencing
No Jitter Roll: ServiceNow Makes Multiple Announcements at Knowledge 2024
No Jitter Roll: ServiceNow Makes Multiple Announcements at Knowledge 2024
May 10, 2024
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3 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: 8x8 Unveils Enhancements in Customer Engagement, Salesforce Announces Implementation and Data Governance Bundles, and Reclaim
Customer Experience
No Jitter Roll: 8x8 Unveils Enhancements in Customer Engagement, Salesforce Announces Implementation and Data Governance Bundles, and Reclaim.ai Launches Smart Meetings
No Jitter Roll: 8x8 Unveils Enhancements in Customer Engagement, Salesforce Announces Implementation and Data Governance Bundles, and Reclaim.ai Launches Smart Meetings
Apr 26, 2024
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3 Min Read
byHannah Warfel, Associate Editor
Team participating in video meeting
Workspace
No Jitter Roll: Google Bolsters Gen AI Features, Cresta Unveils New LLM-related Capabilities and Five9 Enhances Zendesk Integration
No Jitter Roll: Google Bolsters Gen AI Features, Cresta Unveils New LLM-related Capabilities and Five9 Enhances Zendesk Integration
Apr 12, 2024
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7 Min Read
byHannah Warfel, Associate Editor
Digital assets
UCaaS
No Jitter Roll: Bedrock Security’s Data Security Platform is Unveiled, Soteria Inspect is Added to Azure Marketplace, Adobe Partners with Microsoft
No Jitter Roll: Bedrock Security’s Data Security Platform is Unveiled, Soteria Inspect is Added to Azure Marketplace, Adobe Partners with Microsoft
Mar 29, 2024
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4 Min Read
byHannah Warfel, Associate Editor
No Jitter Roll: SIPPO Expands Teams Phone Service; GoTo Expands CCaaS
Workspace
No Jitter Roll: SIPPO Expands Teams Phone Service; GoTo Expands CCaaS
No Jitter Roll: SIPPO Expands Teams Phone Service; GoTo Expands CCaaS
Mar 15, 2024
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4 Min Read
byHannah Warfel, Associate Editor

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
Ccaas
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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