Brian Riggs | No Jitter

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Brian Riggs

Brian Riggs

Brian is a member of Ovum's Enterprise team, tracking emerging trends, technologies, and market dynamics in the unified communications and collaboration (UC&C) space. He looks at the market for both hosted UC&C services offered by service providers and UC&C solutions deployed on premise within the enterprise. Before joining Ovum, Brian for 12 years tracked the UC market for Current Analysis.

Latest from Brian Riggs

Digital Workplace

The Deceptively Complicated World of UC Headsets The Deceptively Complicated World of UC Headsets

Jun 11, 2018

4 Min Read

Digital Workplace

UC Headsets Can Cost a Pretty Penny UC Headsets Can Cost a Pretty Penny

May 31, 2018

5 Min Read

All from Brian Riggs

Managing Message App Overload, Part 2

Managing Message App Overload, Part 2

Managing Message App Overload

Managing Message App Overload

The Road to Microsoft Teams: The Journey Begins

The Road to Microsoft Teams: The Journey Begins

Telecommunication Technology

Teams Phone System: Back to Call Feature Drawing Board

Teams Phone System: Back to Call Feature Drawing Board

Cloud Infrastructure

Microsoft Cloud PBX Gains Traction As It Bids Us Adieu

Microsoft Cloud PBX Gains Traction As It Bids Us Adieu

Telecommunication Technology

IoT & UC: Under the Hood of Mitel's Charles de Gaulle Deployment

IoT & UC: Under the Hood of Mitel's Charles de Gaulle Deployment

Telecommunication Technology

Bye-bye Buddy List?

Bye-bye Buddy List?

Video Conferencing

Avatars & Conferencing: With Virtual Reality It's Déjà Vu All Over Again

Avatars & Conferencing: With Virtual Reality It's Déjà Vu All Over Again

UCaaS, CCaaS, IaaS: Amazon's Many Roles in the UC Market

UCaaS, CCaaS, IaaS: Amazon's Many Roles in the UC Market

Telecommunication Technology

Interactive Whiteboards: Your Choice Written in the Stars

Interactive Whiteboards: Your Choice Written in the Stars

Telecommunication Technology

Interactive Whiteboards: Illusion of Choice

Interactive Whiteboards: Illusion of Choice

Navigating the UC Enabled Interactive Whiteboard Maze

Video Conferencing

Navigating the UC-Enabled Interactive Whiteboard Maze Slideshow

Navigating the UC-Enabled Interactive Whiteboard Maze

Digital Workplace

Navigating the UC-Enabled Interactive Whiteboard Maze

Navigating the UC-Enabled Interactive Whiteboard Maze

AI Collaboration

Team Collaboration Apps Diverging: Are You Headed Down Right Path?

Team Collaboration Apps Diverging: Are You Headed Down Right Path?

Email Killers 2017: A Look at 14 Cloud Based Team Collaboration Apps

Cloud Infrastructure

Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps

Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps

Cloud Infrastructure

Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps (1)

Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps

AI Collaboration

Line Between UC, Team Collaboration Blurring

Line Between UC, Team Collaboration Blurring

Hybrid UC as Path to Vendor Lock-In

Hybrid UC as Path to Vendor Lock-In

Know Your Mitel Hybrid Options

Know Your Mitel Hybrid Options

Playing Defense: Microsoft Teams to Protect Office 365 from Slack and Spark

Playing Defense: Microsoft Teams to Protect Office 365 from Slack and Spark

Know Your ShoreTel Hybrid Options

Know Your ShoreTel Hybrid Options

Know Your Avaya IP Office Hybrid Options

Know Your Avaya IP Office Hybrid Options

Looking at Cloud Connector for Hybrid Skype for Business

Looking at Cloud Connector for Hybrid Skype for Business

Know Your Skype for Business Hybrid Options

Know Your Skype for Business Hybrid Options

Cloud Infrastructure

Avaya Straightens Out Midmarket Cloud Strategy

Avaya Straightens Out Midmarket Cloud Strategy

Cloud Telephony Options for Office 365

Cloud Infrastructure

Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

AI Collaboration

Confessions of a Casual Collaborator

Confessions of a Casual Collaborator

Digital Workplace

Switch Flips On UC for Office 365 Service

Switch Flips On UC for Office 365 Service

AI Collaboration

Team Collaboration Apps: What's New and Why

Team Collaboration Apps: What's New and Why

The Email Killers Updated: 14 Cloud Based Team Collaboration Tools

Cloud Infrastructure

The Email Killers Updated: 14 Cloud-Based Team Collaboration Tools

The Email Killers Updated: 14 Cloud-Based Team Collaboration Tools

Digital Workplace

UC Meets Whiteboards: Surface Hub, Perceptive Pixel, Lync Room Systems

UC Meets Whiteboards: Surface Hub, Perceptive Pixel, Lync Room Systems

Video Conferencing

Skype for Business & Big Meetings: An Odd, Bumpy Path

Skype for Business & Big Meetings: An Odd, Bumpy Path

Cloud Infrastructure

Interactive Intelligence 'Thinks Different' with PureCloud Communicate

Interactive Intelligence 'Thinks Different' with PureCloud Communicate

Enterprise Connect

Mar 17 - Mar 20, 2025

Mar 17 - Mar 20, 2025

As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. Attend Enterprise Connect and join thousands of like-minded peers building a framework for future success. You’ll walk away with rich learning experiences, invaluable connections, business opportunities, and inspiring insights. Register with Promo Code CONNECT25 to save $200 on Conference passes.