Cloud Telephony Options for Office 365Cloud Telephony Options for Office 365

Microsoft recently rejiggered Skype for Business Online, adding a PBX feature set and PSTN connectivity that turns it, plus Office 365, into a viable alternative to traditional hosted voice services. This makes Office 365 less of an island when it comes to business communications and is something the company has been planning for quite some time. It's also something that a number of Microsoft partners have not just been planning but actually delivering for a while now. Nearly a year ago I blogged about services from AT&T, Telenor, and Vodafone that turn Office 365 into a proper business telephony service. And a number of other services do so as well. So let's take a closer look at what Microsoft is offering when it comes to a service that provides PBX functionality and PSTN connectivity to Office 365, and compare what it has in-store to what other providers have on offer.