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So is the cost/benefit worth it for your enterprise?",8,{"_720":24,"_721":752},[],{"_166":167,"_147":754,"_168":755,"_153":760,"_155":760,"_158":761,"_712":762,"_160":152,"_161":763,"_163":152,"_156":764,"_716":152,"_178":717,"_164":207,"_165":208,"_176":309,"_718":765,"_723":724},{"_149":152,"_151":152},[756],{"_52":757,"_172":758,"_174":759,"_709":152},"Tom Nolle","/author/tom-nolle","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt46b2870da7a9b3bc/673c60034e1fdd7ac0c8afff/TomNollle_Headshot2017.jpg","Adding Depth to \"As-a-Service\"","/telecommunication-technology/adding-depth-to-as-a-service-",{},"Nov 29, 2010","I asked enterprises in my fall survey what they needed to do to build some substance into their data center modernization plans.",{"_720":24,"_721":766},[],{"_166":167,"_147":768,"_168":769,"_153":774,"_155":774,"_158":775,"_712":776,"_160":152,"_161":763,"_163":152,"_156":777,"_716":152,"_178":717,"_164":207,"_165":208,"_176":351,"_718":778,"_723":724},{"_149":152,"_151":152},[770],{"_52":771,"_172":772,"_174":773,"_709":152},"Matt Brunk","/author/matt-brunk","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd46cf0f6729072ec/673c5ffe08af77acbb54de84/MattBrunk-60x74_2.jpg","iPhone Phantom Data Usage Goes Global","/telecommunication-technology/iphone-phantom-data-usage-goes-global",{},"Users with other carriers than AT&T are reporting similar issues with carriers in Canada, UK, Norway and Hong Kong.",{"_720":24,"_721":779},[],{"_166":167,"_147":781,"_168":782,"_153":784,"_155":784,"_158":785,"_712":786,"_160":152,"_161":763,"_163":152,"_156":787,"_716":152,"_178":717,"_164":201,"_165":202,"_176":241,"_718":788,"_723":724},{"_149":152,"_151":152},[783],{"_52":729,"_172":730,"_174":731,"_709":152},"Forensic Tools: Keeping up with the Bad Guys","/cloud-infrastructure/forensic-tools-keeping-up-with-the-bad-guys",{},"We know about forensic tools for our desktops and laptops. But what about mobile devices, cloud computing and the computers in vehicles?",{"_720":24,"_721":789},[],{"_166":167,"_147":791,"_168":792,"_153":794,"_155":794,"_158":795,"_712":796,"_160":152,"_161":797,"_163":152,"_156":798,"_716":152,"_178":717,"_164":331,"_165":332,"_176":228,"_718":799,"_723":724},{"_149":152,"_151":152},[793],{"_52":771,"_172":772,"_174":773,"_709":152},"Interconnect Fever","/customer-experience/interconnect-fever",{},"Nov 23, 2010","We've had customers start out asking for CPE but end up leasing a hosted solution. Then, we've had customers starting out demanding hosted but end up buying CPE.",{"_720":24,"_721":800},[],{"_166":167,"_147":802,"_168":803,"_153":808,"_155":808,"_158":809,"_712":810,"_160":152,"_161":811,"_163":152,"_156":812,"_716":152,"_178":717,"_164":243,"_165":244,"_176":241,"_718":813,"_723":724},{"_149":152,"_151":152},[804],{"_52":805,"_172":806,"_174":807,"_709":152},"Marty Parker","/author/marty-parker","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7f7a7ae7360affeb/673c6001e8c616f943d9863f/Marty.jpg","Major Announcements Add To UC Momentum","/digital-workplace/major-announcements-add-to-uc-momentum",{},"Nov 22, 2010","Clearly, UC momentum is growing, as these announcements show increases in both mass and the velocity of UC solutions.",{"_720":24,"_721":814},[],{"_166":167,"_147":816,"_168":817,"_153":818,"_155":818,"_158":819,"_712":820,"_160":152,"_161":821,"_163":152,"_156":822,"_716":152,"_178":717,"_164":207,"_165":208,"_176":823,"_718":824,"_723":724},{"_149":152,"_151":152},[],"SIP Trunking: What to Do Before Pulling All of Your TDM Local Voice","/telecommunication-technology/sip-trunking-what-to-do-before-pulling-all-of-your-tdm-local-voice",{},"Nov 21, 2010","Before kissing TDM voice goodbye, make sure sellers keep their pricing and performance promises, and that you don't put your network or its economics at risk. Here's how.",12,{"_720":24,"_721":825},[],{"_166":167,"_147":827,"_168":828,"_153":830,"_155":830,"_158":831,"_712":832,"_160":152,"_161":833,"_163":152,"_156":834,"_716":152,"_178":717,"_164":204,"_165":205,"_176":241,"_718":835,"_723":724},{"_149":152,"_151":152},[829],{"_52":238,"_172":239,"_174":240,"_709":152},"Microsoft and Cisco Cross the Virtualization Chasm","/network-technology/microsoft-and-cisco-cross-the-virtualization-chasm",{},"Nov 19, 2010","IT leaders should carefully evaluate these latest virtualization announcements while making sure they have the proper internal structure to coordinate.",{"_720":24,"_721":836},[],{"_166":167,"_147":838,"_168":839,"_153":841,"_155":841,"_158":842,"_712":843,"_160":152,"_161":833,"_163":152,"_156":844,"_716":152,"_178":717,"_164":207,"_165":208,"_176":241,"_718":845,"_723":724},{"_149":152,"_151":152},[840],{"_52":319,"_172":320,"_174":321,"_709":152},"Watta Week!","/telecommunication-technology/watta-week-",{},"Microsoft and Cisco were the biggest news, but there was lots more to give the industry a \"busy signal\" this week.",{"_720":24,"_721":846},[],{"_166":167,"_147":848,"_168":849,"_153":851,"_155":851,"_158":852,"_712":853,"_160":152,"_161":833,"_163":152,"_156":854,"_716":152,"_178":717,"_164":207,"_165":208,"_176":241,"_718":855,"_723":724},{"_149":152,"_151":152},[850],{"_52":771,"_172":772,"_174":773,"_709":152},"Sticking Up For the Carriers","/telecommunication-technology/sticking-up-for-the-carriers",{},"They pay a steep price in right-of-way and spectrum leases.",{"_720":24,"_721":856},[],{"_166":167,"_147":858,"_168":859,"_153":864,"_155":864,"_158":865,"_712":866,"_160":152,"_161":833,"_163":152,"_156":867,"_716":152,"_178":717,"_164":207,"_165":208,"_176":241,"_718":868,"_723":724},{"_149":152,"_151":152},[860],{"_52":861,"_172":862,"_174":863,"_709":152},"Michael Finneran","/author/michael-finneran","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd98edd2d209b506a/673c5ffc47074326220356b0/Finneran_Michael.jpg","BlackBerry: We Don't Need No Apps!","/telecommunication-technology/blackberry-we-don-t-need-no-apps-",{},"The current phase of app mania may be coming to an end, and the clutter will lead to another level of more generic mobile apps.",{"_720":24,"_721":869},[],{"_166":167,"_147":871,"_168":872,"_153":877,"_155":877,"_158":878,"_712":879,"_160":152,"_161":880,"_163":152,"_156":881,"_716":152,"_178":717,"_164":323,"_165":324,"_176":280,"_718":882,"_723":724},{"_149":152,"_151":152},[873],{"_52":874,"_172":875,"_174":876,"_709":152},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png","Microsoft Lync and the Contact Center","/contact-centers/microsoft-lync-and-the-contact-center",{},"Nov 18, 2010","Microsoft highlights partners it hopes will help open doors in this market.",{"_720":24,"_721":883},[],{"_166":167,"_147":885,"_168":886,"_153":888,"_155":888,"_158":889,"_712":890,"_160":152,"_161":880,"_163":152,"_156":891,"_716":152,"_178":717,"_164":207,"_165":208,"_176":280,"_718":892,"_723":724},{"_149":152,"_151":152},[887],{"_52":771,"_172":772,"_174":773,"_709":152},"Lync: Does Your Kid Need New Socks?","/telecommunication-technology/lync-does-your-kid-need-new-socks-",{},"Why do we need to buy this solution?",{"_720":24,"_721":893},[],{"_166":167,"_147":895,"_168":896,"_153":898,"_155":898,"_158":899,"_712":900,"_160":152,"_161":901,"_163":152,"_156":902,"_716":152,"_178":717,"_164":251,"_165":252,"_176":280,"_718":903,"_723":724},{"_149":152,"_151":152},[897],{"_52":874,"_172":875,"_174":876,"_709":152},"Update from the Cisco Collaboration Summit","/ai-collaboration/update-from-the-cisco-collaboration-summit",{},"Nov 17, 2010","More proof points that contact center has a higher profile at Cisco.",{"_720":24,"_721":904},[],{"_166":167,"_147":906,"_168":907,"_153":912,"_155":912,"_158":913,"_712":914,"_160":152,"_161":901,"_163":152,"_156":915,"_716":152,"_178":717,"_164":251,"_165":252,"_176":309,"_718":916,"_723":724},{"_149":152,"_151":152},[908],{"_52":909,"_172":910,"_174":911,"_709":152},"Zeus Kerravala","/author/zeus-kerravala","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltfb29dc490e24b3ee/673c5ffd6d8f90d266235d62/ZeusKerravala_102x102.jpg","Cisco's Collaboration Summit Signals a Change in Mindset","/ai-collaboration/cisco-s-collaboration-summit-signals-a-change-in-mindset",{},"A few years ago I don't think the mindset at Cisco would have allowed it to do something like embrace Android--but clearly, they have now.",{"_720":24,"_721":917},[],{"_166":167,"_147":919,"_168":920,"_153":925,"_155":925,"_158":926,"_712":927,"_160":152,"_161":901,"_163":152,"_156":928,"_716":152,"_178":717,"_164":257,"_165":258,"_176":309,"_718":929,"_723":724},{"_149":152,"_151":152},[921],{"_52":922,"_172":923,"_174":924,"_709":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","Microsoft Launches Lync: \"PBX Era is Over\"","/video-conferencing/microsoft-launches-lync-pbx-era-is-over-",{},"Microsoft debuts new client with more SharePoint integration, easier navigation, and video (with a certain company founder dialing into the event) __COMPLETE COVERAGE SLIDESHOW: A tour through the Lync launch Testers' first look at Lync No Jitter Bloggers on Lync: Marty Parker Matt Brunk __",{"_720":24,"_721":930},[],{"_166":167,"_147":932,"_168":933,"_153":934,"_155":934,"_158":935,"_712":936,"_160":152,"_161":901,"_163":152,"_156":937,"_716":152,"_178":717,"_164":131,"_165":132,"_176":750,"_718":938,"_723":724},{"_149":152,"_151":152},[],"First Look at Microsoft Lync 2010","/ai-automation/first-look-at-microsoft-lync-2010",{},"Lab testers see significant improvements in quality and feature/function.",{"_720":24,"_721":939},[],{"_166":167,"_147":941,"_168":942,"_153":944,"_155":944,"_158":945,"_712":946,"_160":152,"_161":947,"_163":152,"_156":948,"_716":152,"_178":717,"_164":131,"_165":132,"_176":351,"_718":949,"_723":724},{"_149":152,"_151":152},[943],{"_52":805,"_172":806,"_174":807,"_709":152},"The Burning Question About The Microsoft Lync Launch: Top 10 Answers From A UC Perspective","/ai-automation/the-burning-question-about-the-microsoft-lync-launch-top-10-answers-from-a-uc-perspective",{},"Nov 16, 2010","UC capabilities are transforming a wide range of communications and business process past practices.",{"_720":24,"_721":950},[],{"_166":167,"_147":952,"_168":953,"_153":958,"_155":958,"_158":959,"_712":960,"_160":152,"_161":961,"_163":152,"_156":962,"_716":152,"_178":717,"_164":201,"_165":202,"_176":228,"_718":963,"_723":724},{"_149":152,"_151":152},[954],{"_52":955,"_172":956,"_174":957,"_709":152},"Jim Burton","/author/jim-burton","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc009be89e6025562/673c600281c0b4733f519b79/Jim_20Burton.jpg","Challenges for the Carriers","/cloud-infrastructure/challenges-for-the-carriers",{},"Nov 15, 2010","The carriers confront a huge challenge: All of the PBX vendors offer--or are planning to offer--cloud-based communications.",{"_720":24,"_721":964},[],{"_166":167,"_147":966,"_168":967,"_153":969,"_155":969,"_158":970,"_712":971,"_160":152,"_161":961,"_163":152,"_156":972,"_716":152,"_178":717,"_164":257,"_165":258,"_176":309,"_718":973,"_723":724},{"_149":152,"_151":152},[968],{"_52":909,"_172":910,"_174":911,"_709":152},"Cisco’s Big Bet: The Democratization of Video","/video-conferencing/cisco-s-big-bet-the-democratization-of-video",{},"Cisco's drive to deliver video everywhere is well timed. The transition won't happen overnight, but video will be a mainstream collaboration tool sooner than people think.",{"_720":24,"_721":974},[],{"_166":167,"_147":976,"_168":977,"_153":979,"_155":979,"_158":980,"_712":981,"_160":152,"_161":961,"_163":152,"_156":982,"_716":152,"_178":717,"_164":201,"_165":202,"_176":280,"_718":983,"_723":724},{"_149":152,"_151":152},[978],{"_52":922,"_172":923,"_174":924,"_709":152},"Mitel Hits Desktop Virtualization; Cloud; Device Software","/cloud-infrastructure/mitel-hits-desktop-virtualization-cloud-device-software",{},"In announcing its new \"Freedom\" architecture, Mitel comes out squarely against proprietary tablets, and touts its own strategy for making desktop virtualization work with communications. They also rolled out a hosted offering.",{"_720":24,"_721":984},[],{"_166":167,"_147":986,"_168":987,"_153":989,"_155":989,"_158":990,"_712":991,"_160":152,"_161":961,"_163":152,"_156":992,"_716":152,"_178":717,"_164":257,"_165":258,"_176":309,"_718":993,"_723":724},{"_149":152,"_151":152},[988],{"_52":922,"_172":923,"_174":924,"_709":152},"Cisco Collaboration Announcements: Virtualized Desktops & More Video","/video-conferencing/cisco-collaboration-announcements-virtualized-desktops-more-video",{},"The annual Collaboration Summit kicks off with video enhancements and a box that Cisco claims resolves the conflict between desktop virtualization and real-time performance. __COMPLETE COVERAGE KERRAVALA __ : Cisco's Big Bet: The Democratization of Video KERRAVALA: Cisco's Collaboration Summit Signals a Change in Mindset McGEE-SMITH: Contact Centers at the Cisco Collaboration Summit __SLIDESHOW__ of today's announcements",{"_720":24,"_721":994},[],{"_166":167,"_147":996,"_168":997,"_153":999,"_155":999,"_158":1000,"_712":1001,"_160":152,"_161":961,"_163":152,"_156":1002,"_716":152,"_178":717,"_164":204,"_165":205,"_176":1003,"_718":1004,"_723":724},{"_149":152,"_151":152},[998],{"_52":922,"_172":923,"_174":924,"_709":152},"Quick View: Cisco's New Releases","/network-technology/quick-view-cisco-s-new-releases",{},"A quick tour through the telepresence and desktop virtualization products Cisco is announcing today.",1,{"_720":24,"_721":1005},[],{"_166":167,"_147":1007,"_168":1008,"_153":1013,"_155":1013,"_158":1014,"_712":1015,"_160":152,"_161":1016,"_163":152,"_156":1017,"_716":152,"_178":717,"_164":207,"_165":208,"_176":241,"_718":1018,"_723":724},{"_149":152,"_151":152},[1009],{"_52":1010,"_172":1011,"_174":1012,"_709":152},"Brian Riggs","/author/brian-riggs","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt39d7cddbff02e8c1/673c5ffcb3faf7ad45a4bcdc/brian_riggs_2.jpg","Another Blind Man Speaks: Return of \"Unified Domain\"?","/telecommunication-technology/another-blind-man-speaks-return-of-unified-domain-",{},"Nov 14, 2010","There are few developers with portfolios broad enough to develop a product architecture relevant to enterprises and service providers alike.",{"_720":24,"_721":1019},[],{"_166":167,"_147":1021,"_168":1022,"_153":1024,"_155":1024,"_158":1025,"_712":1026,"_160":152,"_161":1027,"_163":152,"_156":1028,"_716":152,"_178":717,"_164":207,"_165":208,"_176":309,"_718":1029,"_723":724},{"_149":152,"_151":152},[1023],{"_52":771,"_172":772,"_174":773,"_709":152},"Microsoft Lync: Another Death Call To The IP-PBX","/telecommunication-technology/microsoft-lync-another-death-call-to-the-ip-pbx",{},"Nov 12, 2010","Maybe they will achieve success but I have to wonder at whose expense?",{"_720":24,"_721":1030},[],{"_166":167,"_147":1032,"_168":1033,"_153":1035,"_155":1035,"_158":1036,"_712":1037,"_160":152,"_161":1027,"_163":152,"_156":1038,"_716":152,"_178":717,"_164":248,"_165":249,"_176":309,"_718":1039,"_723":724},{"_149":152,"_151":152},[1034],{"_52":909,"_172":910,"_174":911,"_709":152},"Avaya Makes Its Data Play","/ucaas/avaya-makes-its-data-play",{},"Do I think Avaya will be successful in its data center plans? I actually do and there are several reasons why.",{"_720":24,"_721":1040},[],{"_166":167,"_147":1042,"_168":1043,"_153":1045,"_155":1045,"_158":1046,"_712":1047,"_160":152,"_161":1027,"_163":152,"_156":1048,"_716":152,"_178":717,"_164":204,"_165":205,"_176":1049,"_718":1050,"_723":724},{"_149":152,"_151":152},[1044],{"_52":729,"_172":730,"_174":731,"_709":152},"Are We Going to Have Two Internets?","/network-technology/are-we-going-to-have-two-internets-",{},"An open Internet operating for everyone and a second Internet that has special services for those who can pay extra?",7,{"_720":24,"_721":1051},[],{"_166":167,"_147":1053,"_168":1054,"_153":1059,"_155":1059,"_158":1060,"_712":1061,"_160":152,"_161":1062,"_163":152,"_156":1063,"_716":152,"_178":717,"_164":257,"_165":258,"_176":228,"_718":1064,"_723":724},{"_149":152,"_151":152},[1055],{"_52":1056,"_172":1057,"_174":1058,"_709":152},"Melanie Turek","/author/melanie-turek","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltf020a9d5a876cd86/673c6005d6fd5237f0fc00a5/melanie_turek.jpg","Market Trends in Web Conferencing: Channel Strategies, Worldwide Growth and Market Share","/video-conferencing/market-trends-in-web-conferencing-channel-strategies-worldwide-growth-and-market-share",{},"Nov 11, 2010","Cisco WebEx is the dominant market-share leader and maintained its revenue market share in 2009.",{"_720":24,"_721":1065},[],{"_166":167,"_147":1067,"_168":1068,"_153":1070,"_155":1070,"_158":1071,"_712":1072,"_160":152,"_161":1073,"_163":152,"_156":1074,"_716":152,"_178":717,"_164":196,"_165":197,"_176":309,"_718":1075,"_723":724},{"_149":152,"_151":152},[1069],{"_52":319,"_172":320,"_174":321,"_709":152},"Google Preparing to Enter Business UC Market","/infrastructure/google-preparing-to-enter-business-uc-market",{},"Nov 10, 2010","So you can throw away your phone system? Not exactly. But keep an eye on Google Voice.",{"_720":24,"_721":1076},[],{"_166":167,"_147":1078,"_168":1079,"_153":1081,"_155":1081,"_158":1082,"_712":1083,"_160":152,"_161":1073,"_163":152,"_156":1084,"_716":152,"_178":717,"_164":204,"_165":205,"_176":228,"_718":1085,"_723":724},{"_149":152,"_151":152},[1080],{"_52":922,"_172":923,"_174":924,"_709":152},"Avaya Takes Aim at Datacenter","/network-technology/avaya-takes-aim-at-datacenter",{},"A raft of new partnerships and a new Virtual Enterprise Network Architecture represent Avaya's claim to a seat at the table for enterprise datacenter decisions.",{"_720":24,"_721":1086},[],{"_166":167,"_147":1088,"_168":1089,"_153":1091,"_155":1091,"_158":1092,"_712":1093,"_160":152,"_161":1094,"_163":152,"_156":1095,"_716":152,"_178":717,"_164":207,"_165":208,"_176":241,"_718":1096,"_723":724},{"_149":152,"_151":152},[1090],{"_52":861,"_172":862,"_174":863,"_709":152},"Clearwire on the Ropes","/telecommunication-technology/clearwire-on-the-ropes",{},"Nov 9, 2010","It is a strange tale that would have a company doing so well growing their business in what is clearly a booming market, but still be on the edge of disaster.",{"_720":24,"_721":1097},[],{"_166":167,"_147":1099,"_168":1100,"_153":1102,"_155":1102,"_158":1103,"_712":1104,"_160":152,"_161":1094,"_163":152,"_156":1105,"_716":152,"_178":717,"_164":131,"_165":132,"_176":1106,"_718":1107,"_723":724},{"_149":152,"_151":152},[1101],{"_52":319,"_172":320,"_174":321,"_709":152},"UCIF Chairman Aboba Opens Up","/ai-automation/ucif-chairman-aboba-opens-up",{},"The chairman of the UC Interoperability Forum says, \"Customers see UC reaching a mass market. Yet they don't see vendors stepping up to the responsibilities this implies.\" He tells our writer how he hopes to help change that.",11,{"_720":24,"_721":1108},[],{"_166":167,"_147":1110,"_168":1111,"_153":1113,"_155":1113,"_158":1114,"_712":1115,"_160":152,"_161":1116,"_163":152,"_156":1117,"_716":152,"_178":717,"_164":257,"_165":258,"_176":280,"_718":1118,"_723":724},{"_149":152,"_151":152},[1112],{"_52":922,"_172":923,"_174":924,"_709":152},"Polycom Makes Play on Generic Tablet","/video-conferencing/polycom-makes-play-on-generic-tablet",{},"Nov 8, 2010","Deal with Samsung will put Polycom video applications on generic Android-based tablets.",{"_720":24,"_721":1119},[],"sidebarModules",[1122,1177,1190],{"_87":1123,"_1124":1125,"_1174":1175},"module_content_cards","data",{"_111":1126,"_1127":1128,"_178":1129,"_700":1130,"_1170":1171,"_1172":1171,"_1173":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1131,1146,1158],{"_87":1132,"_1124":1133},"contentPreview",{"_166":167,"_178":1134,"_147":1135,"_153":1137,"_155":1137,"_158":1138,"_160":1138,"_712":1139,"_161":1140,"_163":152,"_164":1141,"_165":329,"_168":1142,"_176":351,"_718":1144},"card-horizontal",{"_149":1136,"_151":1137},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations","/ccaas/how-air-canada-tapped-amazon-connect-to-modernize-its-contact-center-operations",{},"Dec 16, 2024","Ccaas",[1143],{"_52":909,"_172":910,"_174":911},{"_720":24,"_721":1145},[],{"_87":1132,"_1124":1147},{"_166":167,"_178":1134,"_147":1148,"_153":1150,"_155":1150,"_158":1151,"_160":1151,"_712":1152,"_161":1153,"_163":152,"_164":1141,"_165":329,"_168":1154,"_176":351,"_718":1156},{"_149":1149,"_151":1150},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1155],{"_52":874,"_172":875,"_174":876},{"_720":24,"_721":1157},[],{"_87":1132,"_1124":1159},{"_166":167,"_178":1134,"_147":1160,"_153":1162,"_155":1162,"_158":1163,"_160":1163,"_712":1164,"_161":1165,"_163":152,"_164":1141,"_165":329,"_168":1166,"_176":750,"_718":1168},{"_149":1161,"_151":1162},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1167],{"_52":360,"_172":361,"_174":362},{"_720":24,"_721":1169},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1176":24},"nativeAdOption",{"_87":1178,"_1179":1180,"_1124":1181},"module_newsletter_promo","uid","blt067a6e89dddd945f",{"_111":1182,"_637":1183,"_1184":1180,"_638":639,"_178":181,"_1185":1186,"_1187":24,"_1188":1189},"Subscribe to Our Weekly Newsletters","Stay informed and sign up for weekly No Jitter and WorkSpace Connect newsletters","newsletterId","mode","dark","isOnHomepage","moduleLocation","sidebar",{"_87":1191,"_1124":1192},"module_event_promo",{"_111":1193,"_1194":1195,"_1196":152,"_1197":152,"_1198":70,"_1199":1200,"_1201":1202,"_161":1203,"_106":1204,"_1205":1206,"_1207":1208},"Event Feature Module","logoPosition","Left","backgroundImage","backgroundColor","isConstrained","logoSrc","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3416acc286f4dc6c/675c96de0203dbc5e1ca53b9/EC25_300x250_oval_cta.png","logoAlt","Enterprise Connect","Mar 17 - Mar 20, 2025","As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. 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