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Telecommunication Technology
VoiceCon Adds ChambersVoiceCon Adds Chambers

Cisco is putting together what sounds like a pretty cool telepresence-based keynote for VoiceCon, and they just announced that it's going to include CEO John Chambers. The details are still coming together, so for updates go here and scroll down to Wednesday, March 19. Oh, and I'd better remind you that the Early Bird discount expires this Friday. Go here to register.

byEric Krapf
Feb 13, 2008
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1 Min Read
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Video Conferencing
The Coming Exaflood: Will the ISPs Lead or Follow?The Coming Exaflood: Will the ISPs Lead or Follow?
byGary Audin
Feb 13, 2008
5 Min Read
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AI & Automation
New Microsoft-IBM FeatureNew Microsoft-IBM Feature
byEric Krapf
Feb 12, 2008
1 Min Read
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Contact Centers
OCS-Sametime Interoperability Follow-upOCS-Sametime Interoperability Follow-up
byBrian Riggs
Feb 12, 2008
2 Min Read
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AI & Automation
New Podcast: Microsoft's Gurdeep Singh PallNew Podcast: Microsoft's Gurdeep Singh Pall
byEric Krapf
Feb 12, 2008
1 Min Read
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Contact Centers
Interview with NEC Unified President Jeff KaneInterview with NEC Unified President Jeff Kane
byEric Krapf
Feb 12, 2008
4 Min Read
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Contact Centers
Some Contact Center Points
Some Contact Center Points
Feb 11, 2008
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3 Min Read
byEric Krapf
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Telecommunication Technology
Vanguard's Herculean Task
Vanguard's Herculean Task
Feb 11, 2008
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1 Min Read
byEric Krapf
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Telecommunication Technology
More Bandwidth Management
More Bandwidth Management
Feb 11, 2008
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3 Min Read
byJohn Bartlett
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Customer Experience
Minimize the Pain: Packet Island Goes After that Job
Minimize the Pain: Packet Island Goes After that Job
Feb 11, 2008
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3 Min Read
byMatt Brunk
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Telecommunication Technology
End User Training
End User Training
Feb 9, 2008
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1 Min Read
byEric Krapf
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Telecommunication Technology
Finding the Consultant
Finding the Consultant
Feb 8, 2008
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5 Min Read
byGary Audin
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Network Technology
ShoreTel Partners with Enterasys
ShoreTel Partners with Enterasys
Feb 8, 2008
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2 Min Read
byEric Krapf
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Customer Experience
Genesys Leverages its Expertise for the Enterprise
Genesys Leverages its Expertise for the Enterprise
Feb 8, 2008
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3 Min Read
byBlair Pleasant
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Telecommunication Technology
The Importance of Roles in UC
The Importance of Roles in UC
Feb 7, 2008
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6 Min Read
byEric Krapf
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Network Technology
Planning for 802.11n- It's More than Just a Bigger Pipe
Planning for 802.11n- It's More than Just a Bigger Pipe
Feb 7, 2008
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19 Min Read
byMichael Finneran
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UCaaS
NEC's Univerge 360 - A Different Approach on Business/Unified Communications
NEC's Univerge 360 - A Different Approach on Business/Unified Communications
Feb 7, 2008
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5 Min Read
byEric Krapf
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Telecommunication Technology
Managing IT Through a Downturn
Managing IT Through a Downturn
Feb 6, 2008
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5 Min Read
byIrwin Lazar
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Telecommunication Technology
What's the Key Benefit?
What's the Key Benefit?
Feb 6, 2008
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1 Min Read
byEric Krapf
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Customer Experience
Do Not Disturb
Do Not Disturb
Feb 5, 2008
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4 Min Read
byMatt Brunk
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Digital Workplace
Verticals Focus on UC
Verticals Focus on UC
Feb 5, 2008
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5 Min Read
byEric Krapf
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Telecommunication Technology
From PBX Vendors to Middleware Vendors
From PBX Vendors to Middleware Vendors
Feb 5, 2008
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1 Min Read
byEric Krapf
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Team Messaging
Breakthrough in Enterprise IM Interoperability?
Breakthrough in Enterprise IM Interoperability?
Feb 5, 2008
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3 Min Read
byBrian Riggs
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Video Conferencing
Bandwidth Management
Bandwidth Management
Feb 5, 2008
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3 Min Read
byJohn Bartlett
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Telecommunication Technology
SPIT Pre-Emption
SPIT Pre-Emption
Feb 4, 2008
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2 Min Read
byEric Krapf
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Telecommunication Technology
Aberdeen Surveys FMC
Aberdeen Surveys FMC
Feb 4, 2008
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1 Min Read
byEric Krapf
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Telecommunication Technology
I Still Feel Your Pain
I Still Feel Your Pain
Feb 4, 2008
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7 Min Read
byMatt Brunk
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Network Technology
Metering the Internet
Metering the Internet
Feb 4, 2008
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4 Min Read
byGary Audin
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Customer Experience
Dynamic Contact Center for Dummies by Genesys
Dynamic Contact Center for Dummies by Genesys
Feb 3, 2008
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2 Min Read
bySheila McGee-Smith
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UCaaS
What Effect Will a Microsoft Acquisition of Yahoo Have on Unified Communications?
What Effect Will a Microsoft Acquisition of Yahoo Have on Unified Communications?
Feb 1, 2008
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1 Min Read
byJim Burton
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Digital Workplace
UC Pricing: Simplification Continues
UC Pricing: Simplification Continues
Feb 1, 2008
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4 Min Read
byMarty Parker
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Telecommunication Technology
Rumors of Adomo's Demise are Dispelled
Rumors of Adomo's Demise are Dispelled
Feb 1, 2008
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5 Min Read
byBlair Pleasant
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AI & Automation
Microsoft Makes $44.6B Offer on Yahoo
Microsoft Makes $44.6B Offer on Yahoo
Feb 1, 2008
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1 Min Read
byEric Krapf
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Telecommunication Technology
Snapshots from Lotusphere
Snapshots from Lotusphere
Feb 1, 2008
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2 Min Read
byDon Van Doren
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Telecommunication Technology
IP Telephony Crosses the Chasm
IP Telephony Crosses the Chasm
Jan 31, 2008
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10 Min Read
byEric Krapf

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