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Cloud Infrastructure
Is Cisco Announcing a "Jabber Cloud"?Is Cisco Announcing a "Jabber Cloud"?

Could this be a model for UC processes that reside in the cloud, working with user devices?

byTom Nolle
Jan 23, 2013
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6 Min Read
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Cloud Infrastructure
Cloud, Channel, ChallengeCloud, Channel, Challenge
byJim Burton
Jan 22, 2013
3 Min Read
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Digital Workplace
Emergency Communications On CampusEmergency Communications On Campus
byMatt Brunk
Jan 21, 2013
3 Min Read
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Telecommunication Technology
RIM Slow on the (Key)boardsRIM Slow on the (Key)boards
byMichael Finneran
Jan 21, 2013
3 Min Read
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AI Voice
Enterprise Voice Market: Observations from the Third Quarter, 2012Enterprise Voice Market: Observations from the Third Quarter, 2012
byAlan Weckel
Jan 18, 2013
5 Min Read
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Telecommunication Technology
Logitech Controls Softphone with KeyboardLogitech Controls Softphone with Keyboard
byEric Krapf
Jan 17, 2013
4 Min Read
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Telecommunication Technology
From the Old Telco World to the New
From the Old Telco World to the New
Jan 17, 2013
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3 Min Read
byEric Krapf
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Contact Centers
Here's My Web Link; Call Me Maybe?
Here's My Web Link; Call Me Maybe?
Jan 17, 2013
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3 Min Read
byEric Krapf
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Digital Workplace
The Webification of UC
The Webification of UC
Jan 15, 2013
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8 Min Read
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Video Conferencing
Polycom Lands AT&T as a Partner
Polycom Lands AT&T as a Partner
Jan 15, 2013
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4 Min Read
byZeus Kerravala
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Digital Workplace
Apps: The Key to UC
Apps: The Key to UC
Jan 15, 2013
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4 Min Read
byMarty Parker
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AI Voice
AudioCodes Offers Lync Voice-Enablement Package
AudioCodes Offers Lync Voice-Enablement Package
Jan 14, 2013
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2 Min Read
byEric Krapf
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Telecommunication Technology
Ex-Nortel Execs Acquitted
Ex-Nortel Execs Acquitted
Jan 14, 2013
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1 Min Read
byEric Krapf
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Employee Experience
Aerohive Targets Retail Vertical
Aerohive Targets Retail Vertical
Jan 14, 2013
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4 Min Read
byEric Krapf
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Cloud Infrastructure
The Cloud: Front End Alignment
The Cloud: Front End Alignment
Jan 14, 2013
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5 Min Read
byMatt Brunk
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CRM
Aspect Social 1.0...or 2.0?
Aspect Social 1.0...or 2.0?
Jan 10, 2013
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3 Min Read
bySheila McGee-Smith
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Video Conferencing
Why Google Hangout Adoption of WebRTC is Irrelevant
Why Google Hangout Adoption of WebRTC is Irrelevant
Jan 9, 2013
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2 Min Read
byTsahi Levent-Levi
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Video Conferencing
WebRTC and Real-time Communications on the Web
WebRTC and Real-time Communications on the Web
Jan 8, 2013
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4 Min Read
byEric Krapf
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Video Conferencing
Can Facebook Become the New Skype?
Can Facebook Become the New Skype?
Jan 8, 2013
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5 Min Read
byZeus Kerravala
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Telecommunication Technology
Forget "One-Size-Fits-All"
Forget "One-Size-Fits-All"
Jan 8, 2013
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4 Min Read
byFred Knight
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UCaaS
What to Expect from Unified Communications in 2013
What to Expect from Unified Communications in 2013
Jan 6, 2013
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5 Min Read
byBrian Riggs
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Telecommunication Technology
Intellectual Property Rights and Telephony
Intellectual Property Rights and Telephony
Jan 6, 2013
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3 Min Read
byMatt Brunk
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Network Technology
IPv6 and the Future Internet: Problems Created
IPv6 and the Future Internet: Problems Created
Jan 4, 2013
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4 Min Read
byGary Audin
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Video Conferencing
Does Video Encourage Participation?
Does Video Encourage Participation?
Jan 3, 2013
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4 Min Read
byKevin Kieller
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AI & Automation
Forbes is Right About Microsoft, But So What?
Forbes is Right About Microsoft, But So What?
Jan 3, 2013
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5 Min Read
byDave Michels
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Customer Experience
IPT and SIP Trunking Slowly Gaining Ground
IPT and SIP Trunking Slowly Gaining Ground
Jan 3, 2013
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2 Min Read
byMelanie Turek
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Video Conferencing
Assessing the ITU Dubai Conference
Assessing the ITU Dubai Conference
Jan 3, 2013
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6 Min Read
byMartha Buyer
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Telecommunication Technology
Do You Hear What I Hear?
Do You Hear What I Hear?
Jan 2, 2013
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5 Min Read
byKevin Kieller
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Customer Experience
What Enterprises Can Learn from the Consumer Backlash Against Instagram
What Enterprises Can Learn from the Consumer Backlash Against Instagram
Jan 1, 2013
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6 Min Read
byJustin G Castillo
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Workspace
The Twisted Path of Multimedia VDI
The Twisted Path of Multimedia VDI
Jan 1, 2013
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8 Min Read
byTerry Slattery
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Cloud Infrastructure
Who Moves To the Cloud?
Who Moves To the Cloud?
Dec 30, 2012
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3 Min Read
byMatt Brunk
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Network Technology
Our Networks; Not Ready for a Disaster
Our Networks; Not Ready for a Disaster
Dec 30, 2012
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5 Min Read
byGary Audin
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Customer Experience
Avaya's New Solution for Migrating Voice-only Call Centers
Avaya's New Solution for Migrating Voice-only Call Centers
Dec 21, 2012
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3 Min Read
bySheila McGee-Smith
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Network Technology
Cisco Predictions for 2013
Cisco Predictions for 2013
Dec 20, 2012
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5 Min Read
byZeus Kerravala
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UCaaS
Is Avaya Doing Something Interesting?
Is Avaya Doing Something Interesting?
Dec 19, 2012
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5 Min Read
byTom Nolle

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