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Telecommunication Technology
Slideshow: Deskset DocksSlideshow: Deskset Docks

A look at past and present attempts to transform smart phones and tablets into office desk phones.

byBrian Riggs
May 21, 2013
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1 Min Read
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Video Conferencing
WebRTC and the Rise of the Disposable PluginWebRTC and the Rise of the Disposable Plugin
byTsahi Levent-Levi
May 21, 2013
2 Min Read
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CRM
Genesys Takes on New Challenge with Proactive EngagementGenesys Takes on New Challenge with Proactive Engagement
bySheila McGee-Smith
May 21, 2013
2 Min Read
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Telecommunication Technology
Goldilocks RocksGoldilocks Rocks
byKevin Kieller
May 20, 2013
4 Min Read
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Telecommunication Technology
Taking Back the UITaking Back the UI
byMichael Finneran
May 20, 2013
3 Min Read
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Infrastructure
Google IO Silent MessagesGoogle IO Silent Messages
byDave Michels
May 20, 2013
9 Min Read
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Video Conferencing
House Calls Trump Telemedicine
House Calls Trump Telemedicine
May 19, 2013
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4 Min Read
byChris Stegh
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Network Technology
Cisco's Challenge in Competing with Microsoft Lync
Cisco's Challenge in Competing with Microsoft Lync
May 19, 2013
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5 Min Read
byZeus Kerravala
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Video Conferencing
WebRTC: The Peers are Coming
WebRTC: The Peers are Coming
May 19, 2013
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1 Min Read
byPhil Edholm
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Video Conferencing
Watson, I Want To See You Now
Watson, I Want To See You Now
May 18, 2013
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4 Min Read
byMatt Brunk
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Telecommunication Technology
Do You Need a Multi-Carrier Mobile Communications Hub?
Do You Need a Multi-Carrier Mobile Communications Hub?
May 16, 2013
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5 Min Read
bySorell Slaymaker
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Customer Experience
Interactive Intelligence's Interactions 2013: Customer Stories
Interactive Intelligence's Interactions 2013: Customer Stories
May 16, 2013
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3 Min Read
bySheila McGee-Smith
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Telecommunication Technology
The ShoreTel Dock:On The Desk But Off The Mark
The ShoreTel Dock:On The Desk But Off The Mark
May 15, 2013
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4 Min Read
byMichael Finneran
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Video Conferencing
Is WebRTC Just One Part of the Browser of the Future?
Is WebRTC Just One Part of the Browser of the Future?
May 15, 2013
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3 Min Read
byEric Krapf
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Data Governance
Sonus SBC Announcement Hints at Future Architectures
Sonus SBC Announcement Hints at Future Architectures
May 14, 2013
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5 Min Read
byEric Krapf
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Cloud Infrastructure
Aastra Finds Third Path to Public Cloud
Aastra Finds Third Path to Public Cloud
May 14, 2013
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4 Min Read
byDave Michels
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Contact Centers
Living with Lync: Lessons Learned
Living with Lync: Lessons Learned
May 13, 2013
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7 Min Read
byKevin Kieller
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Telecommunication Technology
Huawei Not Bailing on U.S. Enterprise
Huawei Not Bailing on U.S. Enterprise
May 12, 2013
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3 Min Read
byEric Krapf
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Cloud Infrastructure
Should You Get Your Head in the Cloud?
Should You Get Your Head in the Cloud?
May 12, 2013
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4 Min Read
byBlair Pleasant
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AI Collaboration
What is Collaboration?
What is Collaboration?
May 12, 2013
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4 Min Read
byMatt Brunk
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Cloud Infrastructure
Blackmore Leaving as ShoreTel CEO
Blackmore Leaving as ShoreTel CEO
May 10, 2013
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1 Min Read
byEric Krapf
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UCaaS
Another UCaaS Option Joins the Fray
Another UCaaS Option Joins the Fray
May 10, 2013
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2 Min Read
byGary Audin
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Telecommunication Technology
Vendor Views on SIP Trunk Architecture are Changing
Vendor Views on SIP Trunk Architecture are Changing
May 9, 2013
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4 Min Read
byEric Krapf
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Video Conferencing
WebRTC-to-Legacy Gateway Announced by Genband
WebRTC-to-Legacy Gateway Announced by Genband
May 9, 2013
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2 Min Read
byGary Audin
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Network Technology
SDN Spreads Its Wings And Starts To Fly
SDN Spreads Its Wings And Starts To Fly
May 8, 2013
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7 Min Read
byBob Emmerson
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Telecommunication Technology
Free Competitive Phone System Database
Free Competitive Phone System Database
May 8, 2013
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2 Min Read
byGary Audin
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Digital Workplace
ShoreTel rides the BYOD Wave with an iOS Dock
ShoreTel rides the BYOD Wave with an iOS Dock
May 7, 2013
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4 Min Read
byZeus Kerravala
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Hybrid
Is UC's Future in Hybrid Cloud?
Is UC's Future in Hybrid Cloud?
May 7, 2013
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3 Min Read
byEric Krapf
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Customer Experience
The Enterprise Side of GENBAND
The Enterprise Side of GENBAND
May 6, 2013
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3 Min Read
bySheila McGee-Smith
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Workspace
POV and Removing the Blindfold
POV and Removing the Blindfold
May 6, 2013
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3 Min Read
byMatt Brunk
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Network Technology
Broadband Access: Not in Everyone's Back Yard
Broadband Access: Not in Everyone's Back Yard
May 5, 2013
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3 Min Read
byGary Audin
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Digital Workplace
UC Summit 2013 Reflections
UC Summit 2013 Reflections
May 2, 2013
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2 Min Read
byMatt Brunk
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Telecommunication Technology
Centralized SIP: How Many Enterprise Service Locations are Optimal?
Centralized SIP: How Many Enterprise Service Locations are Optimal?
May 2, 2013
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4 Min Read
bySteve Lingo
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Cloud Infrastructure
Will Cloud Ambitions Drive Big Carriers to SIP Trunks?
Will Cloud Ambitions Drive Big Carriers to SIP Trunks?
May 1, 2013
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3 Min Read
byEric Krapf
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Video Conferencing
WebRTC Infrastructure is Tricky
WebRTC Infrastructure is Tricky
May 1, 2013
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3 Min Read
byTsahi Levent-Levi

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