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Network Technology
Golden Arches Seeks More Gold in WiFiGolden Arches Seeks More Gold in WiFi

Someone always profits during economic contractions and this year is the year of conserving cash. Apple, AT&T, McDonald's and Wal-Mart stand to do well feeding from the bottom up.

byMatt Brunk
Jan 7, 2009
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3 Min Read
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Network Technology
The FMC Payoff: Saving Money with Converged NetworksThe FMC Payoff: Saving Money with Converged Networks
byMichael Finneran
Jan 6, 2009
4 Min Read
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Network Technology
Another Cisco Shot Across Microsoft's BowAnother Cisco Shot Across Microsoft's Bow
byEric Krapf
Jan 5, 2009
2 Min Read
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AI & Automation
Microsoft: Gurdeep's UC PredictionsMicrosoft: Gurdeep's UC Predictions
byEric Krapf
Jan 5, 2009
11 Min Read
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Video Conferencing
Do I Want Quality of Service (QoS) or Class of Service (CoS)?Do I Want Quality of Service (QoS) or Class of Service (CoS)?
byJohn Bartlett
Jan 5, 2009
4 Min Read
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Telecommunication Technology
VOIP is Dead; Long Live VOIPVOIP is Dead; Long Live VOIP
byIrwin Lazar
Jan 5, 2009
4 Min Read
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Contact Centers
Wishes for the "Smart" Contact Center
Wishes for the "Smart" Contact Center
Jan 5, 2009
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2 Min Read
bySorell Slaymaker
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AI Voice
VoicePHP: More Web-Voice Apps
VoicePHP: More Web-Voice Apps
Jan 5, 2009
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3 Min Read
byEric Krapf
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Assistants & Copilots
ADTRAN's Secret Sauce
ADTRAN's Secret Sauce
Jan 5, 2009
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2 Min Read
byMatt Brunk
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Digital Workplace
New Year's Resolutions for UC
New Year's Resolutions for UC
Jan 2, 2009
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3 Min Read
byMarty Parker
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Digital Workplace
The Return of All-in-One UC
The Return of All-in-One UC
Dec 31, 2008
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2 Min Read
byBrian Riggs
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Telecommunication Technology
2008 in Review and What to Expect in 2009
2008 in Review and What to Expect in 2009
Dec 30, 2008
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6 Min Read
byHank Levine
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Telecommunication Technology
Predictions, Damned Lies and Statistics
Predictions, Damned Lies and Statistics
Dec 30, 2008
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2 Min Read
byEric Krapf
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Video Conferencing
2009: The Year Of...
2009: The Year Of...
Dec 30, 2008
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6 Min Read
byMatt Brunk
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Customer Experience
2009 Predictions
2009 Predictions
Dec 29, 2008
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2 Min Read
byAllan Sulkin
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Digital Workplace
A Quick Look at UC 2008 Highlights
A Quick Look at UC 2008 Highlights
Dec 26, 2008
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3 Min Read
byBlair Pleasant
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Telecommunication Technology
AT&T Cuts Consultant Liaison Program
AT&T Cuts Consultant Liaison Program
Dec 26, 2008
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1 Min Read
byAllan Sulkin
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Workflow Automation
Contact Center Market Top 10 Events of 2008
Contact Center Market Top 10 Events of 2008
Dec 23, 2008
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3 Min Read
bySheila McGee-Smith
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Telecommunication Technology
Top Traffic Generators
Top Traffic Generators
Dec 23, 2008
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2 Min Read
byEric Krapf
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Telecommunication Technology
The Shift of Power
The Shift of Power
Dec 22, 2008
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6 Min Read
byMatt Brunk
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Telecommunication Technology
Flying Close to the Sun
Flying Close to the Sun
Dec 22, 2008
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6 Min Read
byTom Nolle
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Telecommunication Technology
The Year in Review: Part 2
The Year in Review: Part 2
Dec 19, 2008
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3 Min Read
byMarty Parker
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Telecommunication Technology
The Telephone: Art Reflecting Life?
The Telephone: Art Reflecting Life?
Dec 18, 2008
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4 Min Read
byMatt Brunk
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Cloud Infrastructure
Deja vu, Again!
Deja vu, Again!
Dec 18, 2008
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3 Min Read
byAllan Sulkin
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Contact Centers
Nortel: The Contact Center Effect
Nortel: The Contact Center Effect
Dec 17, 2008
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2 Min Read
byEric Krapf
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Telecommunication Technology
Start-ups to Watch in 2009
Start-ups to Watch in 2009
Dec 17, 2008
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6 Min Read
byZeus Kerravala
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Telecommunication Technology
Will Nortel Effectively Spin Off Carrier Business?
Will Nortel Effectively Spin Off Carrier Business?
Dec 17, 2008
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1 Min Read
byEric Krapf
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Customer Experience
Are RFPs Still Necessary?
Are RFPs Still Necessary?
Dec 17, 2008
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2 Min Read
byAllan Sulkin
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Telecommunication Technology
More on Debating Definitions
More on Debating Definitions
Dec 17, 2008
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4 Min Read
byBlair Pleasant
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Video Conferencing
Do WAN Accelerators Help Voice or Video?
Do WAN Accelerators Help Voice or Video?
Dec 16, 2008
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4 Min Read
byJohn Bartlett
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Network Technology
Some Thoughts on the Cisco Strategic Initiative
Some Thoughts on the Cisco Strategic Initiative
Dec 15, 2008
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3 Min Read
byAllan Sulkin
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Telecommunication Technology
Another Nortel Thought Experiment
Another Nortel Thought Experiment
Dec 15, 2008
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3 Min Read
byEric Krapf
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Customer Experience
Understanding Service: Who to Call for Help?
Understanding Service: Who to Call for Help?
Dec 15, 2008
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3 Min Read
byMatt Brunk
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AI Collaboration
Cisco Shows Off Collaboration
Cisco Shows Off Collaboration
Dec 15, 2008
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4 Min Read
byBlair Pleasant
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Telecommunication Technology
Telephone Scenes in the Movies
Telephone Scenes in the Movies
Dec 12, 2008
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9 Min Read
byAllan Sulkin

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