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Contact Centers
Living with Lync Part 5: How UC Makes a DifferenceLiving with Lync Part 5: How UC Makes a Difference

The measure of ultimate success is that the deployment improves the communication and collaboration efficiency within your organization.

byKevin Kieller
Jul 31, 2013
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6 Min Read
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Customer Experience
Three Troubling Trends in Wireless ContractingThree Troubling Trends in Wireless Contracting
byJustin G Castillo
Jul 31, 2013
5 Min Read
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Digital Workplace
Sennheiser Expands UC Portfolio with PRESENCESennheiser Expands UC Portfolio with PRESENCE
bySheila McGee-Smith
Jul 31, 2013
3 Min Read
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Telecommunication Technology
Android Crushing Apple, But Not In The EnterpriseAndroid Crushing Apple, But Not In The Enterprise
byMichael Finneran
Jul 30, 2013
3 Min Read
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Network Technology
SDN: More Than A Game ChangerSDN: More Than A Game Changer
byBob Emmerson
Jul 30, 2013
6 Min Read
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Telecommunication Technology
Is Mozilla Taking a Stab at the Service Realm?Is Mozilla Taking a Stab at the Service Realm?
byAmir Zmora
Jul 30, 2013
2 Min Read
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Cloud Infrastructure
Cloud: The Answer to a Good Night’s Sleep for the IT Manager?
Cloud: The Answer to a Good Night’s Sleep for the IT Manager?
Jul 29, 2013
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6 Min Read
byJamie Libow
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Cloud Infrastructure
Cloud-based UC's Double Lag
Cloud-based UC's Double Lag
Jul 29, 2013
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7 Min Read
byBrian Riggs
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Customer Experience
NextPlane Teams with Siemens Enterprise
NextPlane Teams with Siemens Enterprise
Jul 28, 2013
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3 Min Read
byMatt Brunk
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Cloud Infrastructure
Gotchas with Cloud UC
Gotchas with Cloud UC
Jul 28, 2013
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5 Min Read
byGary Audin
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Telecommunication Technology
Empowering Help Desks
Empowering Help Desks
Jul 25, 2013
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2 Min Read
byEric Krapf
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Telecommunication Technology
What's What in Wearable Tech
What's What in Wearable Tech
Jul 25, 2013
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5 Min Read
byMichael Finneran
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Network Technology
What's the Role of SDN and UC?
What's the Role of SDN and UC?
Jul 25, 2013
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3 Min Read
byIrwin Lazar
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UCaaS
VOSS Waters Down the Complexity of UCaaS Onboarding
VOSS Waters Down the Complexity of UCaaS Onboarding
Jul 24, 2013
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4 Min Read
byZeus Kerravala
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Digital Workplace
Andrew Miller Out as Polycom CEO
Andrew Miller Out as Polycom CEO
Jul 24, 2013
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1 Min Read
byEric Krapf
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Telecommunication Technology
500 Mbps Verizon
500 Mbps Verizon
Jul 23, 2013
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3 Min Read
byGary Audin
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Network Technology
Blue Jeans Network Adds Real Time Video Sharing
Blue Jeans Network Adds Real Time Video Sharing
Jul 22, 2013
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4 Min Read
byMatt Brunk
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Network Technology
Cisco Or Microsoft? Who Wins the Line-of-Business War?
Cisco Or Microsoft? Who Wins the Line-of-Business War?
Jul 22, 2013
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5 Min Read
byZeus Kerravala
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Video Conferencing
WebRTC Comes to Mobile
WebRTC Comes to Mobile
Jul 21, 2013
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2 Min Read
byPhil Edholm
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Telecommunication Technology
Festooned in Technology
Festooned in Technology
Jul 21, 2013
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5 Min Read
byTom Nolle
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Customer Experience
What’s in Your SLA--Risk?
What’s in Your SLA--Risk?
Jul 21, 2013
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5 Min Read
byGary Audin
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Video Conferencing
WebRTC: Is it the Panacea for the Video Conferencing Industry?
WebRTC: Is it the Panacea for the Video Conferencing Industry?
Jul 21, 2013
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4 Min Read
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Video Conferencing
WebRTC: The Survey Says...
WebRTC: The Survey Says...
Jul 18, 2013
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6 Min Read
byGary Audin
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Telecommunication Technology
More SIP Trunking Gotchas
More SIP Trunking Gotchas
Jul 17, 2013
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4 Min Read
byEric Krapf
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Digital Workplace
Project Ansible and the Need for an Enterprise Communications Hub
Project Ansible and the Need for an Enterprise Communications Hub
Jul 16, 2013
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6 Min Read
byBrian Riggs
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Video Conferencing
Is Skype a WebRTC Killer?
Is Skype a WebRTC Killer?
Jul 16, 2013
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4 Min Read
byDave Michels
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Video Conferencing
A WebRTC Primer
A WebRTC Primer
Jul 16, 2013
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3 Min Read
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Infrastructure
Siemens Enterprise Unveils Ansible
Siemens Enterprise Unveils Ansible
Jul 16, 2013
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4 Min Read
byZeus Kerravala
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Cloud Infrastructure
The Pitfalls of TCO
The Pitfalls of TCO
Jul 14, 2013
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6 Min Read
byDave Michels
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Network Technology
Why Hosted WiFi Makes Sense
Why Hosted WiFi Makes Sense
Jul 14, 2013
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4 Min Read
byMatt Brunk
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Cloud Infrastructure
Aspect Acquires a Winner: Voxeo
Aspect Acquires a Winner: Voxeo
Jul 10, 2013
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3 Min Read
bySheila McGee-Smith
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Video Conferencing
Is It Time for "Roundtable" to Make a Comeback?
Is It Time for "Roundtable" to Make a Comeback?
Jul 9, 2013
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4 Min Read
byEric Krapf
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Telecommunication Technology
So There Was This Bet...
So There Was This Bet...
Jul 9, 2013
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1 Min Read
byEric Krapf
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Telecommunication Technology
Living with Lync Part 4: Interoperability
Living with Lync Part 4: Interoperability
Jul 8, 2013
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9 Min Read
byKevin Kieller
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Customer Experience
Survey Reveals Troubleshooting Challenges
Survey Reveals Troubleshooting Challenges
Jul 8, 2013
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3 Min Read
byMatt Brunk

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How Talkdesk Delivers for Vertical Industries
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
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