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Digital Workplace

Hosted UC Goes Beyond the Gartner MQ--and Requires Best Practices Hosted UC Goes Beyond the Gartner MQ--and Requires Best Practices

When it comes to deploying a hosted solution, finding the best provider is only half the battle.

byMelanie Turek

Sep 17, 2013

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4 Min Read

Telecommunication Technology

Evaluating the All-Mobile Option Evaluating the All-Mobile Option

byMichael Finneran

Sep 16, 2013

5 Min Read

Telecommunication Technology

Net Neutrality: The Next Round Net Neutrality: The Next Round

Sep 16, 2013

5 Min Read

Cloud Infrastructure

Data Centers: Build or Buy? Now There's a Middle Way Data Centers: Build or Buy? Now There's a Middle Way

Sep 16, 2013

5 Min Read

Contact Centers

inContact Delivers a Personal Connection inContact Delivers a Personal Connection

bySheila McGee-Smith

Sep 16, 2013

3 Min Read

Digital Workplace

Genband: Fring Acquisition and Multimedia Web Strategy Genband: Fring Acquisition and Multimedia Web Strategy

Sep 16, 2013

4 Min Read

Digital Workplace

Can Resistive Memory Improve BYOD Devices?

Can Resistive Memory Improve BYOD Devices?

Network Technology

When it Comes to Networking, Google and Facebook are the Anomaly

When it Comes to Networking, Google and Facebook are the Anomaly

byZeus Kerravala

Telecommunication Technology

Verizon vs. FCC: Net Neutrality

Verizon vs. FCC: Net Neutrality

Telecommunication Technology

5 Tips for Successfully Installing a New Telephony Solution

5 Tips for Successfully Installing a New Telephony Solution

byMelissa Swartz

Data Management

Telephony Metadata and the Fourth Amendment

Telephony Metadata and the Fourth Amendment

Telecommunication Technology

Can't Apple Keep a Secret Anymore?

Can't Apple Keep a Secret Anymore?

byMichael Finneran

Telecommunication Technology

Betting on Batteries

Betting on Batteries

IBM Sametime 9 is a Welcome Refresh

IBM Sametime 9 is a Welcome Refresh

byMelanie Turek

User Experience: The X Factor of Unified Communications

User Experience: The X Factor of Unified Communications

Video Conferencing

WebRTC: Disruption, Opportunity...and Hype: Part 2: Telemedicine

WebRTC: Disruption, Opportunity...and Hype: Part 2: Telemedicine

Network Technology

Will Your Wireless Spend See an "NFL Bump"?

Will Your Wireless Spend See an "NFL Bump"?

Network Technology

Outside Plant (OSP) Farewell?

Outside Plant (OSP) Farewell?

Social CRM: Outsmart the Competition with Proactive Response

Social CRM: Outsmart the Competition with Proactive Response

byMelanie Turek

Telecommunication Technology

Microsoft and Nokia: After a Few Days' Reflection

Microsoft and Nokia: After a Few Days' Reflection

Customer Experience

Diminishing Carrier Support

Diminishing Carrier Support

Network Technology

Will SDN Be the Future of Network Change Management?

Will SDN Be the Future of Network Change Management?

byTerry Slattery

Video Conferencing

Google, Skype, and WebRTC

Google, Skype, and WebRTC

Telecommunication Technology

Microsoft to Buy Nokia's Devices and Service Business

Microsoft to Buy Nokia's Devices and Service Business

byMichael Finneran

Telecommunication Technology

Microsoft Buying Nokia Changes Nothing

Microsoft Buying Nokia Changes Nothing

Telecommunication Technology

Going Out With a Bang: Microsoft's Ballmer Breaks out Big Bucks to Buy Nokia Businesses

Going Out With a Bang: Microsoft's Ballmer Breaks out Big Bucks to Buy Nokia Businesses

byZeus Kerravala

Video Conferencing

Vidyo-Google Announcement of VP9 SVC for WebRTC: Why It's Important

Vidyo-Google Announcement of VP9 SVC for WebRTC: Why It's Important

Video Conferencing

Keeping Video Conferencing Security in Perspective …

Keeping Video Conferencing Security in Perspective …

Telecommunication Technology

Flowroute: David vs. Goliath?

Flowroute: David vs. Goliath?

Telecommunication Technology

BlackBerry Banking Heavier on BBM

BlackBerry Banking Heavier on BBM

byMichael Finneran

Video Conferencing

The Promise and Perils of WebRTC

The Promise and Perils of WebRTC

Telecommunication Technology

Disaster Recovery Duds

Disaster Recovery Duds

Aspect Blooms under New Management

Aspect Blooms under New Management

bySheila McGee-Smith

Network Technology

Cisco Versus Microsoft: Family Feud Style

Cisco Versus Microsoft: Family Feud Style

byZeus Kerravala

Telecommunication Technology

More Industry Consolidation Coming?

More Industry Consolidation Coming?

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