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Digital Workplace
Emergency Communications a Year After Boston BombingEmergency Communications a Year After Boston Bombing

The Marathon bombing raised various wireless issues, from rumors of a government "kill switch" on the network, to how to gain priority service.

byArt Yonemoto
Apr 23, 2014
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6 Min Read
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Video Conferencing
Living with Lync: Relationship AdviceLiving with Lync: Relationship Advice
byKevin Kieller
Apr 23, 2014
8 Min Read
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Customer Experience
What Would Ayn Rand Say About Customer Engagement?What Would Ayn Rand Say About Customer Engagement?
byNeal Shact
Apr 23, 2014
2 Min Read
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AI & Automation
Microsoft AndroidMicrosoft Android
byDave Michels
Apr 22, 2014
4 Min Read
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Digital Workplace
UC Sales On the UpswingUC Sales On the Upswing
byMichael Finneran
Apr 22, 2014
4 Min Read
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AI Voice
Lync Online: Enterprise Voice out, PSTN calling inLync Online: Enterprise Voice out, PSTN calling in
byBrian Riggs
Apr 21, 2014
8 Min Read
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Telecommunication Technology
Hacking Through Back Doors
Hacking Through Back Doors
Apr 18, 2014
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5 Min Read
byGary Audin
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Telecommunication Technology
Brand Cramp?
Brand Cramp?
Apr 18, 2014
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3 Min Read
byEric Krapf
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Digital Workplace
Smart Boards Should Now Be A Core UC Component
Smart Boards Should Now Be A Core UC Component
Apr 17, 2014
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4 Min Read
byZeus Kerravala
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Telecommunication Technology
Hoteliers Need Convergence
Hoteliers Need Convergence
Apr 17, 2014
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5 Min Read
byMatt Brunk
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Digital Workplace
inContact Innovates in Workforce Optimization and SMS
inContact Innovates in Workforce Optimization and SMS
Apr 16, 2014
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3 Min Read
bySheila McGee-Smith
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Telecommunication Technology
America, We Have a Problem
America, We Have a Problem
Apr 16, 2014
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6 Min Read
byTom Brannen
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Customer Experience
21st Century Contact Center: Why MultiChannel Is a Must
21st Century Contact Center: Why MultiChannel Is a Must
Apr 16, 2014
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2 Min Read
byCraig Walker
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Cloud Infrastructure
CorvisaCloud Adds Platform Play to Contact Center Offer
CorvisaCloud Adds Platform Play to Contact Center Offer
Apr 15, 2014
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3 Min Read
bySheila McGee-Smith
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Digital Workplace
Big Data and Analytics: A Crisis for Communications?
Big Data and Analytics: A Crisis for Communications?
Apr 15, 2014
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5 Min Read
byMarty Parker
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AI Voice
A Little More Voice (and UC) Over Wireless LANs
A Little More Voice (and UC) Over Wireless LANs
Apr 15, 2014
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5 Min Read
byMichael Finneran
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Cloud Infrastructure
Why Cloud for the Contact Center? Here's Why
Why Cloud for the Contact Center? Here's Why
Apr 15, 2014
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3 Min Read
byEric Krapf
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Telecommunication Technology
The Confusion Around Lync
The Confusion Around Lync
Apr 14, 2014
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5 Min Read
byDave Michels
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Customer Experience
Rave Reviews for Asterisk in the Contact Center
Rave Reviews for Asterisk in the Contact Center
Apr 14, 2014
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3 Min Read
byBilly Chia
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Network Technology
Fluke Networks: End-to-End Application Aware Network Performance
Fluke Networks: End-to-End Application Aware Network Performance
Apr 11, 2014
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2 Min Read
byMatt Brunk
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Telecommunication Technology
No Charge for Mobile UC?
No Charge for Mobile UC?
Apr 11, 2014
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3 Min Read
byEric Krapf
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Telecommunication Technology
Living with Lync: Lync is a Platform!
Living with Lync: Lync is a Platform!
Apr 10, 2014
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7 Min Read
byKevin Kieller
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Network Technology
SDN: Beyond the Story
SDN: Beyond the Story
Apr 10, 2014
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6 Min Read
byTom Nolle
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Digital Workplace
Mobility and BYOD Have Been Very Good for Email
Mobility and BYOD Have Been Very Good for Email
Apr 10, 2014
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2 Min Read
byEric Krapf
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Video Conferencing
WebRTC's Endgame: Being a Part of BaaS
WebRTC's Endgame: Being a Part of BaaS
Apr 9, 2014
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2 Min Read
byTsahi Levent-Levi
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Network Technology
LTE's Critical Role in Enabling Internet of Things
LTE's Critical Role in Enabling Internet of Things
Apr 9, 2014
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6 Min Read
byBob Emmerson
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AI Voice
Lync Voice is Coming, but is Your WiFi ready?
Lync Voice is Coming, but is Your WiFi ready?
Apr 8, 2014
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4 Min Read
byZeus Kerravala
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Network Technology
The Challenge of Providing Landline Service When Returns Diminish
The Challenge of Providing Landline Service When Returns Diminish
Apr 8, 2014
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6 Min Read
byMartha Buyer
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Infrastructure
Interview: Unify CEO Dean Douglas
Interview: Unify CEO Dean Douglas
Apr 7, 2014
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4 Min Read
byEric Krapf
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Cloud Infrastructure
Negotiating Private Cloud Transactions
Negotiating Private Cloud Transactions
Apr 7, 2014
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22 Min Read
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Data Governance
Measuring Sustainability: The Certification Process, Part 2
Measuring Sustainability: The Certification Process, Part 2
Apr 4, 2014
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6 Min Read
byGary Audin
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Telecommunication Technology
Are Your Users Experienced? Have They Ever Been Experienced?
Are Your Users Experienced? Have They Ever Been Experienced?
Apr 4, 2014
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3 Min Read
byEric Krapf
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Customer Experience
Oculus Rift: The Future of Customer Experience?
Oculus Rift: The Future of Customer Experience?
Apr 4, 2014
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7 Min Read
byGuy Clinch
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Cloud Infrastructure
Crazy for the Cloud?
Crazy for the Cloud?
Apr 3, 2014
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5 Min Read
byEric Krapf
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Telecommunication Technology
Adtran 1531/1531P: Small is More
Adtran 1531/1531P: Small is More
Apr 3, 2014
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2 Min Read
byMatt Brunk

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