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SIP Phobia","/telecommunication-technology/overcoming-sip-phobia",{},"Legacy service providers are still afraid of that big, bad, scary IP telephony - this is one of the reasons why SIP hasn't been as fully adopted as I would like it to be.",24,{"_702":24,"_703":893},[],{"_166":167,"_147":895,"_168":896,"_153":898,"_155":898,"_158":899,"_694":900,"_160":152,"_161":901,"_163":152,"_156":902,"_698":152,"_178":699,"_164":200,"_165":201,"_176":229,"_700":903,"_705":706},{"_149":152,"_151":152},[897],{"_52":721,"_172":722,"_174":723,"_691":152},"Cloud Storm","/cloud-infrastructure/cloud-storm",{},"Nov 7, 2014","Cloud providers may be fueling unreasonable expectations among consumer and enterprise customers, giving them reason to believe their data is safe and their privacy protected when in reality it’s always vulnerable.",{"_702":24,"_703":904},[],{"_166":167,"_147":906,"_168":907,"_153":909,"_155":909,"_158":910,"_694":911,"_160":152,"_161":912,"_163":152,"_156":913,"_698":152,"_178":699,"_164":256,"_165":257,"_176":239,"_700":914,"_705":706},{"_149":152,"_151":152},[908],{"_52":335,"_172":336,"_174":337,"_691":152},"Taking Lync Into the Conference Room","/team-messaging/taking-lync-into-the-conference-room",{},"Nov 6, 2014","Organizations that want to get the most from their Lync investments are tapping into all of its capabilities, from instant messaging to room-based video collaboration.",{"_702":24,"_703":915},[],{"_166":167,"_147":917,"_168":918,"_153":920,"_155":920,"_158":921,"_694":922,"_160":152,"_161":912,"_163":152,"_156":923,"_698":152,"_178":699,"_164":203,"_165":204,"_176":924,"_700":925,"_705":706},{"_149":152,"_151":152},[919],{"_52":734,"_172":735,"_174":736,"_691":152},"Network Monitoring as Big Data","/network-technology/network-monitoring-as-big-data",{},"Network monitoring continues to be essential today, and the data collected from these efforts -- especially historical data -- fall into the category of big data.",18,{"_702":24,"_703":926},[],{"_166":167,"_147":928,"_168":929,"_153":934,"_155":934,"_158":935,"_694":936,"_160":152,"_161":912,"_163":152,"_156":937,"_698":152,"_178":699,"_164":203,"_165":204,"_176":177,"_700":938,"_705":706},{"_149":152,"_151":152},[930],{"_52":931,"_172":932,"_174":933,"_691":152},"Bob Emmerson","/author/bob-emmerson","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blta342da72e4a6327f/673c60105ae4660316314073/emmerson5062.jpg","Why Enterprise IoT Needs a New Architecture","/network-technology/why-enterprise-iot-needs-a-new-architecture",{},"For enterprise IoT and M2M communications to succeed, we need to break down the silos and create a flexible, event-driven architecture that allows seamless data sharing among applications.",{"_702":24,"_703":939},[],{"_166":167,"_147":941,"_168":942,"_153":947,"_155":947,"_158":948,"_694":949,"_160":152,"_161":950,"_163":152,"_156":951,"_698":152,"_178":699,"_164":203,"_165":204,"_176":193,"_700":952,"_705":706},{"_149":152,"_151":152},[943],{"_52":944,"_172":945,"_174":946,"_691":152},"Tom Brannen","/author/tom-brannen","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltafe34779798648f4/673c601ec3a9682995c3b6ed/TomBrannen10-2019.jpg","The Apple SIM: Quietly Taking On Network Lock-In","/network-technology/the-apple-sim-quietly-taking-on-network-lock-in",{},"Nov 5, 2014","The programmable Apple SIM, today for the new iPad Air 2, gives users the freedom to move from one wireless carrier to another -- in theory, at least.",{"_702":24,"_703":953},[],{"_166":167,"_147":955,"_168":956,"_153":961,"_155":961,"_158":962,"_694":963,"_160":152,"_161":950,"_163":152,"_156":964,"_698":152,"_178":699,"_164":200,"_165":201,"_176":239,"_700":965,"_705":706},{"_149":152,"_151":152},[957],{"_52":958,"_172":959,"_174":960,"_691":152},"Chris Stegh","/author/chris-stegh","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltb753c17bf82d435e/673c601811f5591d18f8e1be/stegh.png","E-Rate to Slash VoIP and Telecom Spending in 2015","/cloud-infrastructure/e-rate-to-slash-voip-and-telecom-spending-in-2015",{},"While E-Rate’s changes won’t make a dent in the global UC market, it will provide opportunities for vendors, resellers, and consultants to help our school systems make some tough telecommunications decisions.",{"_702":24,"_703":966},[],{"_166":167,"_147":968,"_168":969,"_153":974,"_155":974,"_158":975,"_694":976,"_160":152,"_161":950,"_163":152,"_156":977,"_698":152,"_178":699,"_164":206,"_165":207,"_176":177,"_700":978,"_705":706},{"_149":152,"_151":152},[970],{"_52":971,"_172":972,"_174":973,"_691":152},"Guy Clinch","/author/guy-clinch","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd69fcb3def3070a3/673c602403f6cc77e2eb8bb0/6074_guyclinch.jpg","Podcast Interview: Discussing the Industry with Andrew Prokop","/telecommunication-technology/podcast-interview-discussing-the-industry-with-andrew-prokop",{},"In this edition of Guy Clinch's podcast series on No Jitter, Guy interviews Andrew Prokop, fellow site contributor and Director of Vertical Markets for Arrow S3, asking about two emerging topics in the communication industry: WebRTC and SIP.",{"_702":24,"_703":979},[],{"_166":167,"_147":981,"_168":982,"_153":987,"_155":987,"_158":988,"_694":989,"_160":152,"_161":990,"_163":152,"_156":991,"_698":152,"_178":699,"_164":206,"_165":207,"_176":239,"_700":992,"_705":706},{"_149":152,"_151":152},[983],{"_52":984,"_172":985,"_174":986,"_691":152},"Fred Knight","/author/fred-knight","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt22fa3c887565ab10/673c6004b8c252b7b9fbe022/fred_knight.jpg","Have You Hugged Someone From an LOB Lately?","/telecommunication-technology/have-you-hugged-someone-from-an-lob-lately-",{},"Nov 4, 2014","It's time for the love-hate relationship between IT and end users/lines of business to evolve to the next plateau.",{"_702":24,"_703":993},[],{"_166":167,"_147":995,"_168":996,"_153":998,"_155":998,"_158":999,"_694":1000,"_160":152,"_161":990,"_163":152,"_156":1001,"_698":152,"_178":699,"_164":206,"_165":207,"_176":308,"_700":1002,"_705":706},{"_149":152,"_151":152},[997],{"_52":884,"_172":885,"_174":886,"_691":152},"When the Session Border Controller Became the Toaster","/telecommunication-technology/when-the-session-border-controller-became-the-toaster",{},"I want SBC manufacturers to go on and on and impress me with more than simply how many sessions they support.",{"_702":24,"_703":1003},[],{"_166":167,"_147":1005,"_168":1006,"_153":1008,"_155":1008,"_158":1009,"_694":1010,"_160":152,"_161":990,"_163":152,"_156":1011,"_698":152,"_178":699,"_164":244,"_165":245,"_176":229,"_700":1012,"_705":706},{"_149":152,"_151":152},[1007],{"_52":758,"_172":759,"_174":760,"_691":152},"Why Google Wants to Be Like Avaya","/ucaas/why-google-wants-to-be-like-avaya",{},"When Web giants start applying algorithmic filters to the content they serve you, they take on the feel of forward-looking enterprise vendors that layer context with communications.",{"_702":24,"_703":1013},[],{"_166":167,"_147":1015,"_168":1016,"_153":1018,"_155":1018,"_158":1019,"_694":1020,"_160":152,"_161":1021,"_163":152,"_156":1022,"_698":152,"_178":699,"_164":206,"_165":207,"_176":308,"_700":1023,"_705":706},{"_149":152,"_151":152},[1017],{"_52":335,"_172":336,"_174":337,"_691":152},"Circuit Beta Tester: 'It Grows On You'","/telecommunication-technology/circuit-beta-tester-it-grows-on-you-",{},"Nov 3, 2014","Despite initial skepticism about its usefulness, beta tester SkyCom CEO Bill Bouie relates how Circuit has become an invaluable tool for real-time collaboration, even helping coordinate his team's work at New York's Bellevue Hospital, where an Ebola patient is receiving treatment.",{"_702":24,"_703":1024},[],{"_166":167,"_147":1026,"_168":1027,"_153":1029,"_155":1029,"_158":1030,"_694":1031,"_160":152,"_161":1021,"_163":152,"_156":1032,"_698":152,"_178":699,"_164":195,"_165":196,"_176":1033,"_700":1034,"_705":706},{"_149":152,"_151":152},[1028],{"_52":190,"_172":191,"_174":192,"_691":152},"Switch.co Intends to Complete Google Apps","/infrastructure/switch-co-intends-to-complete-google-apps",{},"Integrating unified communications into the Google Apps experience sounds great, but UCaaS providers like Switch.co have their work cut out for them.",2,{"_702":24,"_703":1035},[],{"_166":167,"_147":1037,"_168":1038,"_153":1043,"_155":1043,"_158":1044,"_694":1045,"_160":152,"_161":1021,"_163":152,"_156":1046,"_698":152,"_178":699,"_164":200,"_165":201,"_176":239,"_700":1047,"_705":706},{"_149":152,"_151":152},[1039],{"_52":1040,"_172":1041,"_174":1042,"_691":152},"Irwin Lazar","/author/irwin-lazar","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt029c91a32be6a6ef/673c5ffff6c9f15f3117d483/Lazar_headshot11-18-102x102.jpg","Giving IT a Say in the Collaboration Cloud","/cloud-infrastructure/giving-it-a-say-in-the-collaboration-cloud",{},"Shadow IT isn’t the exception for most companies but the norm. As technology spend, especially on collaboration, increasingly occurs outside of IT, IT organizations must change their operating model to become trusted advisors, helping to guide lines of business to the right solution.",{"_702":24,"_703":1048},[],{"_166":167,"_147":1050,"_168":1051,"_153":1053,"_155":1053,"_158":1054,"_694":1055,"_160":152,"_161":1056,"_163":152,"_156":1057,"_698":152,"_178":699,"_164":206,"_165":207,"_176":239,"_700":1058,"_705":706},{"_149":152,"_151":152},[1052],{"_52":721,"_172":722,"_174":723,"_691":152},"Managed Service Provider Gone Bad: One Scary Story","/telecommunication-technology/managed-service-provider-gone-bad-one-scary-story",{},"Oct 31, 2014","In a tale worthy of any Halloween horror show, I found one MSP's service so shoddy that \"mal-service\" provider is more apropos than managed service provider.",{"_702":24,"_703":1059},[],{"_166":167,"_147":1061,"_168":1062,"_153":1064,"_155":1064,"_158":1065,"_694":1066,"_160":152,"_161":1056,"_163":152,"_156":1067,"_698":152,"_178":699,"_164":253,"_165":254,"_176":229,"_700":1068,"_705":706},{"_149":152,"_151":152},[1063],{"_52":734,"_172":735,"_174":736,"_691":152},"WebRTC Less of a Novelty, Survey Shows","/video-conferencing/webrtc-less-of-a-novelty-survey-shows",{},"As WebRTC becomes more widely used, it will be seen as simply another tool.",{"_702":24,"_703":1069},[],{"_166":167,"_147":1071,"_168":1072,"_153":1074,"_155":1074,"_158":1075,"_694":1076,"_160":152,"_161":1056,"_163":152,"_156":1077,"_698":152,"_178":699,"_164":318,"_165":319,"_176":239,"_700":1078,"_705":706},{"_149":152,"_151":152},[1073],{"_52":335,"_172":336,"_174":337,"_691":152},"Social Listening Heads Inside the Contact Center","/customer-experience/social-listening-heads-inside-the-contact-center",{},"A data scientist shares how his firm helped Motorola better understand online conversations for customer support and other key business processes.",{"_702":24,"_703":1079},[],{"_166":167,"_147":1081,"_168":1082,"_153":1087,"_155":1087,"_158":1088,"_694":1089,"_160":152,"_161":1090,"_163":152,"_156":1091,"_698":152,"_178":699,"_164":203,"_165":204,"_176":229,"_700":1092,"_705":706},{"_149":152,"_151":152},[1083],{"_52":1084,"_172":1085,"_174":1086,"_691":152},"Terry Slattery","/author/terry-slattery","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt93e8d1c6e0d0f054/673c601175e69edb045aa581/Terry2.jpg","HP Demos Practical Use of SDN for DNS Requests","/network-technology/hp-demos-practical-use-of-sdn-for-dns-requests",{},"Oct 30, 2014","As HP showed at the recent Interop conference, Software Defined Networking is getting real.",{"_702":24,"_703":1093},[],{"_166":167,"_147":1095,"_168":1096,"_153":1098,"_155":1098,"_158":1099,"_694":1100,"_160":152,"_161":1090,"_163":152,"_156":1101,"_698":152,"_178":699,"_164":206,"_165":207,"_176":766,"_700":1102,"_705":706},{"_149":152,"_151":152},[1097],{"_52":971,"_172":972,"_174":973,"_691":152},"Meme Extreme","/telecommunication-technology/meme-extreme",{},"In this edition of Guy Clinch's podcast series on NoJitter, Guy takes an amusing stab at how ideas propagate based upon the concept of the meme first described by evolutionary biologist, Richard Dawkins.",{"_702":24,"_703":1103},[],{"_166":167,"_147":1105,"_168":1106,"_153":1111,"_155":1111,"_158":1112,"_694":1113,"_160":152,"_161":1090,"_163":152,"_156":1114,"_698":152,"_178":699,"_164":282,"_165":283,"_176":239,"_700":1115,"_705":706},{"_149":152,"_151":152},[1107],{"_52":1108,"_172":1109,"_174":1110,"_691":152},"Kevin Kieller","/author/kevin-kieller","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3cf902f24e86ad7f/673c600cb26928198f1150a4/Kevin_20Kieller-headshot.jpg","Living With Lync: Where the SBC Fits In","/data-governance/living-with-lync-where-the-sbc-fits-in",{},"The concept is simple -- session border controllers let Lync users make calls to and receive calls from ordinary phones -- but do make sure you understand the basics.",{"_702":24,"_703":1116},[],"sidebarModules",[1119,1180,1193],{"_87":1120,"_1121":1122,"_1177":1178},"module_content_cards","data",{"_111":1123,"_1124":1125,"_178":1126,"_685":1127,"_1173":1174,"_1175":1174,"_1176":-7},"Top Content Cards","moduleLabel","Editor's 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2024","Ccaas",[1140],{"_52":346,"_172":347,"_174":348},{"_702":24,"_703":1142},[],{"_87":1129,"_1121":1144},{"_166":167,"_178":1131,"_147":1145,"_153":1147,"_155":1147,"_158":1148,"_160":1148,"_694":1149,"_161":1150,"_163":152,"_164":1138,"_165":316,"_168":1151,"_176":193,"_700":1156},{"_149":1146,"_151":1147},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1152],{"_52":1153,"_172":1154,"_174":1155},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png",{"_702":24,"_703":1157},[],{"_87":1129,"_1121":1159},{"_166":167,"_178":1131,"_147":1160,"_153":1162,"_155":1162,"_158":1163,"_160":1163,"_694":1164,"_161":1165,"_163":152,"_164":1138,"_165":316,"_168":1166,"_176":177,"_700":1171},{"_149":1161,"_151":1162},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1167],{"_52":1168,"_172":1169,"_174":1170},"Jon 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