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interaction.",{"_726":24,"_727":758},[],{"_166":167,"_147":760,"_168":761,"_153":766,"_155":766,"_158":767,"_717":768,"_160":152,"_161":769,"_163":152,"_156":770,"_721":152,"_178":722,"_164":247,"_165":248,"_176":723,"_724":771,"_729":730},{"_149":152,"_151":152},[762],{"_52":763,"_172":764,"_174":765,"_714":152},"Andrew Prokop","/author/andrew-prokop","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt90c5e6a0fa0a0b29/673c602776b875774f5a660d/Prokop-Headshot_150.png","An Introduction to Avaya Engagement Call Control Web Services","/ucaas/an-introduction-to-avaya-engagement-call-control-web-services",{},"Nov 23, 2015","Like Cisco, Avaya has adopted its own API attitude -- and it's worth talking 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Donaldson","/author/dustin-donaldson","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8cac3498b8fec16a/673c60347404c8b1a2442f8f/DustinDonaldson_SPS.jpg","Meet-Me Conferencing: Evolving as We Speak","/video-conferencing/meet-me-conferencing-evolving-as-we-speak",{},"Nov 3, 2015","Real-time communications solution providers are embracing persistent communications as one of the next big things to make meetings more efficient.",{"_726":24,"_727":886},[],{"_166":167,"_147":888,"_168":889,"_153":894,"_155":894,"_158":895,"_717":896,"_160":152,"_161":897,"_163":152,"_156":898,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":899,"_729":730},{"_149":152,"_151":152},[890],{"_52":891,"_172":892,"_174":893,"_714":152},"Ira Weinstein","/author/ira-weinstein","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltea50514dcface920/673c603328f76e834c04ce23/IraWeinstein.jpg","Simplicity in the New World of Video Conferencing","/video-conferencing/simplicity-in-the-new-world-of-video-conferencing",{},"Oct 29, 2015","With a bit of planning, and armed with the right questions to ask, organizations can provide their users with a simple, productive, and stress-free collaboration experience.",{"_726":24,"_727":900},[],{"_166":167,"_147":902,"_168":903,"_153":905,"_155":905,"_158":906,"_717":907,"_160":152,"_161":908,"_163":152,"_156":909,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":910,"_729":730},{"_149":152,"_151":152},[904],{"_52":788,"_172":789,"_174":790,"_714":152},"BroadSoft UC-One Hub: Removing Friction for Enterprise Workers","/ai-collaboration/broadsoft-uc-one-hub-removing-friction-for-enterprise-workers",{},"Oct 28, 2015","New communications and collaboration hub to give service providers a way to add value to UC suites, better compete against Microsoft Office 365.",{"_726":24,"_727":911},[],{"_166":167,"_147":913,"_168":914,"_153":916,"_155":916,"_158":917,"_717":918,"_160":152,"_161":919,"_163":152,"_156":920,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":921,"_729":730},{"_149":152,"_151":152},[915],{"_52":735,"_172":736,"_174":737,"_714":152},"Team Collaboration Apps: What's New and Why","/ai-collaboration/team-collaboration-apps-what-s-new-and-why",{},"Oct 26, 2015","Here's a big-picture look at how this dynamic space is taking shape.",{"_726":24,"_727":922},[],{"_166":167,"_147":924,"_168":925,"_153":930,"_155":930,"_158":931,"_717":932,"_160":152,"_161":933,"_163":152,"_156":934,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":935,"_729":730},{"_149":152,"_151":152},[926],{"_52":927,"_172":928,"_174":929,"_714":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","How Good Meetings Go Bad","/digital-workplace/how-good-meetings-go-bad",{},"Oct 23, 2015","Conducting a good meeting goes beyond implementing good UC technology -- it’s about the people and behaviors, too.",{"_726":24,"_727":936},[],{"_166":167,"_147":938,"_168":939,"_153":941,"_155":941,"_158":942,"_717":943,"_160":152,"_161":944,"_163":152,"_156":945,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":946,"_729":730},{"_149":152,"_151":152},[940],{"_52":788,"_172":789,"_174":790,"_714":152},"Hey Recruiters, Video Is Calling","/video-conferencing/hey-recruiters-video-is-calling",{},"Oct 22, 2015","Enterprises may be growing their use of video services, but they're still missing one great opportunity.",{"_726":24,"_727":947},[],{"_166":167,"_147":949,"_168":950,"_153":955,"_155":955,"_158":956,"_717":957,"_160":152,"_161":944,"_163":152,"_156":958,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":959,"_729":730},{"_149":152,"_151":152},[951],{"_52":952,"_172":953,"_174":954,"_714":152},"Andrew W. Davis","/author/andrew-w-davis","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte4b6b622c53f0155/673c600d96b78f774e193f85/AndrewDavis60x74.jpg","6 Changes Affecting Video Conferencing Today","/video-conferencing/6-changes-affecting-video-conferencing-today",{},"Video conferencing is coming to the corporate mainstream, and here's why.",{"_726":24,"_727":960},[],{"_166":167,"_147":962,"_168":963,"_153":965,"_155":965,"_158":966,"_717":967,"_160":152,"_161":968,"_163":152,"_156":969,"_721":152,"_178":722,"_164":247,"_165":248,"_176":723,"_724":970,"_729":730},{"_149":152,"_151":152},[964],{"_52":317,"_172":318,"_174":319,"_714":152},"8x8 Picks Up Another Enterprise UCaaS Win","/ucaas/8x8-picks-up-another-enterprise-ucaas-win",{},"Oct 20, 2015","This contract with NetSuite, which has 4,500 employees, may signal that the UCaaS market isn't really just for small companies.",{"_726":24,"_727":971},[],{"_166":167,"_147":973,"_168":974,"_153":979,"_155":979,"_158":980,"_717":981,"_160":152,"_161":968,"_163":152,"_156":982,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":983,"_729":730},{"_149":152,"_151":152},[975],{"_52":976,"_172":977,"_174":978,"_714":152},"Jim Burton","/author/jim-burton","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc009be89e6025562/673c600281c0b4733f519b79/Jim_20Burton.jpg","Surviving and Thriving as Communications Evolves","/digital-workplace/surviving-and-thriving-as-communications-evolves",{},"Discover what you need to know about the future of business communications at next month's UC Summit, hosted by UCStrategies.",{"_726":24,"_727":984},[],{"_166":167,"_147":986,"_168":987,"_153":989,"_155":989,"_158":990,"_717":991,"_160":152,"_161":992,"_163":152,"_156":993,"_721":152,"_178":722,"_164":247,"_165":248,"_176":723,"_724":994,"_729":730},{"_149":152,"_151":152},[988],{"_52":788,"_172":789,"_174":790,"_714":152},"Six Visionaries on Tap for Enterprise Connect Orlando Keynotes","/ucaas/six-visionaries-on-tap-for-enterprise-connect-orlando-keynotes",{},"Oct 14, 2015","Industry legend Ray Ozzie is the latest addition to lineup, which also includes executives from Avaya, Cisco, Google, Microsoft, and Oracle Communications.",{"_726":24,"_727":995},[],{"_166":167,"_147":997,"_168":998,"_153":1003,"_155":1003,"_158":1004,"_717":1005,"_160":152,"_161":1006,"_163":152,"_156":1007,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1008,"_729":730},{"_149":152,"_151":152},[999],{"_52":1000,"_172":1001,"_174":1002,"_714":152},"Phil Edholm","/author/phil-edholm","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt374175a7f74ec485/673c6015de510692ca7078da/PhilEdholmauthorpage.jpg","5 Clues Your UC Implementation Is in Trouble","/digital-workplace/5-clues-your-uc-implementation-is-in-trouble",{},"Oct 12, 2015","These indicators provide a good hint that your operational strategies are failing.",{"_726":24,"_727":1009},[],{"_166":167,"_147":1011,"_168":1012,"_153":1014,"_155":1014,"_158":1015,"_717":1016,"_160":152,"_161":1017,"_163":152,"_156":1018,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1019,"_729":730},{"_149":152,"_151":152},[1013],{"_52":788,"_172":789,"_174":790,"_714":152},"Creating Context-Rich Real-Time Communications","/digital-workplace/creating-context-rich-real-time-communications",{},"Oct 8, 2015","Turning communications into portable chunks of code and using analytical insight to add context is changing how we think about our business processes.",{"_726":24,"_727":1020},[],{"_166":167,"_147":1022,"_168":1023,"_153":1025,"_155":1025,"_158":1026,"_717":1027,"_160":152,"_161":1017,"_163":152,"_156":1028,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":1029,"_729":730},{"_149":152,"_151":152},[1024],{"_52":190,"_172":191,"_174":192,"_714":152},"Polycom Looks to Change Physical Meeting Space Dynamics","/ai-collaboration/polycom-looks-to-change-physical-meeting-space-dynamics",{},"New products aimed at supporting natural collaboration styles could help businesses get more value from meeting spaces.",{"_726":24,"_727":1030},[],{"_166":167,"_147":1032,"_168":1033,"_153":1035,"_155":1035,"_158":1036,"_717":1037,"_160":152,"_161":1038,"_163":152,"_156":1039,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1040,"_729":730},{"_149":152,"_151":152},[1034],{"_52":788,"_172":789,"_174":790,"_714":152},"Microsoft Bolsters Skype for Business Online Preview","/video-conferencing/microsoft-bolsters-skype-for-business-online-preview",{},"Oct 7, 2015","Adds new locations and an expanded feature set as it continues fleshing out its UC in the cloud strategy.",{"_726":24,"_727":1041},[],{"_166":167,"_147":1043,"_168":1044,"_153":1046,"_155":1046,"_158":1047,"_717":1048,"_160":152,"_161":1049,"_163":152,"_156":1050,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1051,"_729":730},{"_149":152,"_151":152},[1045],{"_52":826,"_172":827,"_174":828,"_714":152},"Facebook Is Coming to Work, and Vice Versa","/digital-workplace/facebook-is-coming-to-work-and-vice-versa",{},"Oct 6, 2015","Will familiarity matter for enterprise adoption, or does Microsoft's strategy of adding social buttons to email make more sense?",{"_726":24,"_727":1052},[],{"_166":167,"_147":1054,"_168":1055,"_153":1057,"_155":1057,"_158":1058,"_717":1059,"_160":152,"_161":1060,"_163":152,"_156":1061,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1062,"_729":730},{"_149":152,"_151":152},[1056],{"_52":927,"_172":928,"_174":929,"_714":152},"Getting Social with Video","/video-conferencing/getting-social-with-video",{},"Oct 2, 2015","What we can learn during a video call is far greater than what is provided by audio alone.",{"_726":24,"_727":1063},[],{"_166":167,"_147":1065,"_168":1066,"_153":1068,"_155":1068,"_158":1069,"_717":1070,"_160":152,"_161":1071,"_163":152,"_156":1072,"_721":152,"_178":722,"_164":262,"_165":263,"_176":723,"_724":1073,"_729":730},{"_149":152,"_151":152},[1067],{"_52":190,"_172":191,"_174":192,"_714":152},"Jive Software Unveils Interactive Intranet","/employee-experience/jive-software-unveils-interactive-intranet",{},"Oct 1, 2015","Intranets certainly aren’t new, but building one in a way to make it an interactive hub for employees to collaborate is a refreshing take on it.",{"_726":24,"_727":1074},[],{"_166":167,"_147":1076,"_168":1077,"_153":1082,"_155":1082,"_158":1083,"_717":1084,"_160":152,"_161":1085,"_163":152,"_156":1086,"_721":152,"_178":722,"_164":265,"_165":266,"_176":723,"_724":1087,"_729":730},{"_149":152,"_151":152},[1078],{"_52":1079,"_172":1080,"_174":1081,"_714":152},"J.R. Simmons","/author/j-r-simmons","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltafadbae7ffd8c8fc/673c602d5f10289260b2647d/6074_Simmons_JR_headshot.jpg","7 Ways an RFP Fails","/workspace/7-ways-an-rfp-fails",{},"Sep 30, 2015","Why is it that an industry focused on communications technologies is sometimes so poor at communicating?",{"_726":24,"_727":1088},[],{"_166":167,"_147":1090,"_168":1091,"_153":1093,"_155":1093,"_158":1094,"_717":1095,"_160":152,"_161":1085,"_163":152,"_156":1096,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":1097,"_729":730},{"_149":152,"_151":152},[1092],{"_52":749,"_172":750,"_174":751,"_714":152},"Cisco-Microsoft Collaboration Market Tug-of-War Continues","/ai-collaboration/cisco-microsoft-collaboration-market-tug-of-war-continues",{},"Cisco keeps its lead on Microsoft in Q2, while hosted outpaces premises-based solutions once again, Synergy research shows.",{"_726":24,"_727":1098},[],{"_166":167,"_147":1100,"_168":1101,"_153":1103,"_155":1103,"_158":1104,"_717":1105,"_160":152,"_161":1106,"_163":152,"_156":1107,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1108,"_729":730},{"_149":152,"_151":152},[1102],{"_52":237,"_172":238,"_174":239,"_714":152},"The Rise of the Headless UC Client","/digital-workplace/the-rise-of-the-headless-uc-client",{},"Sep 29, 2015","For the last few years the market battles over UC have largely been fought on the desktop, but thanks to the Web, that model is poised to rapidly change.",{"_726":24,"_727":1109},[],{"_166":167,"_147":1111,"_168":1112,"_153":1114,"_155":1114,"_158":1115,"_717":1116,"_160":152,"_161":1117,"_163":152,"_156":1118,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1119,"_729":730},{"_149":152,"_151":152},[1113],{"_52":788,"_172":789,"_174":790,"_714":152},"7 Skype for Business Deployment Gotchas to Avoid","/video-conferencing/7-skype-for-business-deployment-gotchas-to-avoid",{},"Sep 28, 2015","Panelists at the recent Enterprise Connect Tour on implementing Skype for Business shared the mistakes they commonly see among enterprises.",{"_726":24,"_727":1120},[],{"_166":167,"_147":1122,"_168":1123,"_153":1125,"_155":1125,"_158":1126,"_717":1127,"_160":152,"_161":1117,"_163":152,"_156":1128,"_721":152,"_178":722,"_164":247,"_165":248,"_176":723,"_724":1129,"_729":730},{"_149":152,"_151":152},[1124],{"_52":763,"_172":764,"_174":765,"_714":152},"The Moral Case for Unified Communications","/ucaas/the-moral-case-for-unified-communications",{},"Mobile SIP clients are not scalpels, and WebRTC applications are not fire hoses, but they can still play a part in saving lives and protecting property.",{"_726":24,"_727":1130},[],{"_166":167,"_147":1132,"_168":1133,"_153":1135,"_155":1135,"_158":1136,"_717":1137,"_160":152,"_161":1117,"_163":152,"_156":1138,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1139,"_729":730},{"_149":152,"_151":152},[1134],{"_52":952,"_172":953,"_174":954,"_714":152},"Video Conferencing Infrastructure: Time for the Old Business Model to Die","/video-conferencing/video-conferencing-infrastructure-time-for-the-old-business-model-to-die",{},"As personal and mobile video endpoints fill the enterprise, companies need to rethink how they buy video conference infrastructure.",{"_726":24,"_727":1140},[],"sidebarModules",[1143,1202,1215],{"_87":1144,"_1145":1146,"_1199":1200},"module_content_cards","data",{"_111":1147,"_1148":1149,"_178":1150,"_705":1151,"_1195":1196,"_1197":1196,"_1198":-7},"Top Content Cards","moduleLabel","Editor's 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McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png",{"_726":24,"_727":1181},[],{"_87":1153,"_1145":1183},{"_166":167,"_178":1155,"_147":1184,"_153":1186,"_155":1186,"_158":1187,"_160":1187,"_717":1188,"_161":1189,"_163":152,"_164":1162,"_165":328,"_168":1190,"_176":1192,"_724":1193},{"_149":1185,"_151":1186},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 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