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enterprise",{"_726":24,"_727":854},[],{"_166":167,"_147":856,"_168":857,"_153":862,"_155":862,"_158":863,"_717":864,"_160":152,"_161":865,"_163":152,"_156":866,"_721":152,"_178":722,"_164":247,"_165":248,"_176":723,"_724":867,"_729":730},{"_149":152,"_151":152},[858],{"_52":859,"_172":860,"_174":861,"_714":152},"Howard Feingold","/author/howard-feingold","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt740cfe8c7295afa4/673c603971be79c6f98c7664/6074_Feingold_Howard.jpg","Leveraging Unified Communications with a Purpose","/ucaas/leveraging-unified-communications-with-a-purpose",{},"Feb 3, 2016","The challenge is in _how_ a company or organization applies UC to leverage the benefits.",{"_726":24,"_727":868},[],{"_166":167,"_147":870,"_168":871,"_153":873,"_155":873,"_158":874,"_717":875,"_160":152,"_161":865,"_163":152,"_156":876,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":877,"_729":730},{"_149":152,"_151":152},[872],{"_52":237,"_172":238,"_174":239,"_714":152},"2016 WebRTC Reality Check Slated for Enterprise Connect","/video-conferencing/2016-webrtc-reality-check-slated-for-enterprise-connect",{},"Discover what WebRTC can do for your enterprise today and in the future at annual WebRTC Conference Within a Conference.",{"_726":24,"_727":878},[],{"_166":167,"_147":880,"_168":881,"_153":886,"_155":886,"_158":887,"_717":888,"_160":152,"_161":889,"_163":152,"_156":890,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":891,"_729":730},{"_149":152,"_151":152},[882],{"_52":883,"_172":884,"_174":885,"_714":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","Collaboration or a Beautiful Friendship?","/ai-collaboration/collaboration-or-a-beautiful-friendship-",{},"Feb 1, 2016","Mobile-first collaboration applications aren't going away, so be sure you know with what you're dealing.",{"_726":24,"_727":892},[],{"_166":167,"_147":894,"_168":895,"_153":900,"_155":900,"_158":901,"_717":902,"_160":152,"_161":903,"_163":152,"_156":904,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":905,"_729":730},{"_149":152,"_151":152},[896],{"_52":897,"_172":898,"_174":899,"_714":152},"Michelle Burbick","/author/michelle-burbick","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltbbf0412e729d11db/673c602136eac2ffef43d4e9/Burbick_Michelle_headshot_2019_150_zoom.png","Cisco and Acano Become One","/ai-collaboration/cisco-and-acano-become-one",{},"Jan 28, 2016","Cisco completes its acquisition of Acano, aims to make collaboration \"magical\" together.",{"_726":24,"_727":906},[],{"_166":167,"_147":908,"_168":909,"_153":911,"_155":911,"_158":912,"_717":913,"_160":152,"_161":914,"_163":152,"_156":915,"_721":152,"_178":722,"_164":247,"_165":248,"_176":723,"_724":916,"_729":730},{"_149":152,"_151":152},[910],{"_52":317,"_172":318,"_174":319,"_714":152},"Free UCaaS?","/ucaas/free-ucaas-",{},"Jan 21, 2016","I have plenty of reasons to think providers may one day offer UC as a freemium service.",{"_726":24,"_727":917},[],{"_166":167,"_147":919,"_168":920,"_153":922,"_155":922,"_158":923,"_717":924,"_160":152,"_161":914,"_163":152,"_156":925,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":926,"_729":730},{"_149":152,"_151":152},[921],{"_52":190,"_172":191,"_174":192,"_714":152},"Six UC Predictions for 2016","/digital-workplace/six-uc-predictions-for-2016",{},"Here's my take on how unified communications will shape up this year.",{"_726":24,"_727":927},[],{"_166":167,"_147":929,"_168":930,"_153":935,"_155":935,"_158":936,"_717":937,"_160":152,"_161":938,"_163":152,"_156":939,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":940,"_729":730},{"_149":152,"_151":152},[931],{"_52":932,"_172":933,"_174":934,"_714":152},"Phil Edholm","/author/phil-edholm","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt374175a7f74ec485/673c6015de510692ca7078da/PhilEdholmauthorpage.jpg","Consumer Tech Headed to an Enterprise Near You","/ai-collaboration/consumer-tech-headed-to-an-enterprise-near-you",{},"Jan 20, 2016","Here's a look at some of the technologies I saw at CES 2016 that could very well wind up in your communications and collaboration environments.",{"_726":24,"_727":941},[],{"_166":167,"_147":943,"_168":944,"_153":946,"_155":946,"_158":947,"_717":948,"_160":152,"_161":949,"_163":152,"_156":950,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":951,"_729":730},{"_149":152,"_151":152},[945],{"_52":749,"_172":750,"_174":751,"_714":152},"Bloomberg IT Exec Shares Lessons Learned on Video Project","/video-conferencing/bloomberg-it-exec-shares-lessons-learned-on-video-project",{},"Jan 18, 2016","With a huge -- and hugely successful -- video collaboration deployment under wraps, the IT lead shares his best-practices advice.",{"_726":24,"_727":952},[],{"_166":167,"_147":954,"_168":955,"_153":957,"_155":957,"_158":958,"_717":959,"_160":152,"_161":960,"_163":152,"_156":961,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":962,"_729":730},{"_149":152,"_151":152},[956],{"_52":749,"_172":750,"_174":751,"_714":152},"Bloomberg Trades on Ease of Video Calling","/video-conferencing/bloomberg-trades-on-ease-of-video-calling",{},"Jan 14, 2016","Company leverages Vidyo technology for a branded platform that has handled 25 million click-to-call minutes in the first three months of deployment.",{"_726":24,"_727":963},[],{"_166":167,"_147":965,"_168":966,"_153":968,"_155":968,"_158":969,"_717":970,"_160":152,"_161":971,"_163":152,"_156":972,"_721":152,"_178":722,"_164":265,"_165":266,"_176":723,"_724":973,"_729":730},{"_149":152,"_151":152},[967],{"_52":735,"_172":736,"_174":737,"_714":152},"Taming the Dial Plan Spaghetti Monster","/workspace/taming-the-dial-plan-spaghetti-monster",{},"Jan 11, 2016","By focusing on the network dial plan and number normalization aspects of session management, an enterprise can tame the dial plan beast.",{"_726":24,"_727":974},[],{"_166":167,"_147":976,"_168":977,"_153":982,"_155":982,"_158":983,"_717":984,"_160":152,"_161":985,"_163":152,"_156":986,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":987,"_729":730},{"_149":152,"_151":152},[978],{"_52":979,"_172":980,"_174":981,"_714":152},"Chris Vitek","/author/chris-vitek","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd4fdbea31b47483a/673c60224018557f0cd40146/ChrisVitek_102x102.jpg","Telemedicine & WebRTC: Enterprise Comms Missing Out?","/video-conferencing/telemedicine-webrtc-enterprise-comms-missing-out-",{},"Jan 7, 2016","Only one of a dozen-plus telemedicine solutions providers I recently checked out hails from the traditional communications industry.",{"_726":24,"_727":988},[],{"_166":167,"_147":990,"_168":991,"_153":996,"_155":996,"_158":997,"_717":998,"_160":152,"_161":999,"_163":152,"_156":1000,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":1001,"_729":730},{"_149":152,"_151":152},[992],{"_52":993,"_172":994,"_174":995,"_714":152},"Brian Riggs","/author/brian-riggs","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt39d7cddbff02e8c1/673c5ffcb3faf7ad45a4bcdc/brian_riggs_2.jpg","Confessions of a Casual Collaborator","/ai-collaboration/confessions-of-a-casual-collaborator",{},"Jan 3, 2016","As much as I do incorporate team collaboration apps into my work, the fit isn't always quite right.",{"_726":24,"_727":1002},[],{"_166":167,"_147":1004,"_168":1005,"_153":1007,"_155":1007,"_158":1008,"_717":1009,"_160":152,"_161":1010,"_163":152,"_156":1011,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1012,"_729":730},{"_149":152,"_151":152},[1006],{"_52":190,"_172":191,"_174":192,"_714":152},"Top 10 UC Stories of 2015","/digital-workplace/top-10-uc-stories-of-2015",{},"Dec 29, 2015","Here's my take on the hottest news of the outgoing year.",{"_726":24,"_727":1013},[],{"_166":167,"_147":1015,"_168":1016,"_153":1018,"_155":1018,"_158":1019,"_717":1020,"_160":152,"_161":1021,"_163":152,"_156":1022,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1023,"_729":730},{"_149":152,"_151":152},[1017],{"_52":735,"_172":736,"_174":737,"_714":152},"Looking Back on Communications in 2015","/digital-workplace/looking-back-on-communications-in-2015",{},"Dec 28, 2015","From the widespread embracement of APIs, to the emergence of new carrier solutions, 2015 was rife with innovation.",{"_726":24,"_727":1024},[],{"_166":167,"_147":1026,"_168":1027,"_153":1032,"_155":1032,"_158":1033,"_717":1034,"_160":152,"_161":1035,"_163":152,"_156":1036,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1037,"_729":730},{"_149":152,"_151":152},[1028],{"_52":1029,"_172":1030,"_174":1031,"_714":152},"Melissa Swartz","/author/melissa-swartz","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8dc0b469c7e59c71/673c601ddf388d109a8f9ad7/6074_MelissaSwartz_headshot.jpg","Communicating with Communications Companies is Absurd","/digital-workplace/communicating-with-communications-companies-is-absurd",{},"Dec 23, 2015","Maybe it’s time to remember that communication is critical, even to communications companies.",{"_726":24,"_727":1038},[],{"_166":167,"_147":1040,"_168":1041,"_153":1043,"_155":1043,"_158":1044,"_717":1045,"_160":152,"_161":1046,"_163":152,"_156":1047,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":1048,"_729":730},{"_149":152,"_151":152},[1042],{"_52":749,"_172":750,"_174":751,"_714":152},"Making Spirits Bright","/ai-collaboration/making-spirits-bright",{},"Dec 20, 2015","Enterprise communications and collaboration vendors aim to deliver superlative user experiences in 2016 and beyond.",{"_726":24,"_727":1049},[],{"_166":167,"_147":1051,"_168":1052,"_153":1054,"_155":1054,"_158":1055,"_717":1056,"_160":152,"_161":1057,"_163":152,"_156":1058,"_721":152,"_178":722,"_164":259,"_165":260,"_176":723,"_724":1059,"_729":730},{"_149":152,"_151":152},[1053],{"_52":897,"_172":898,"_174":899,"_714":152},"Slack Puts Stock in Developers, Integration","/team-messaging/slack-puts-stock-in-developers-integration",{},"Dec 16, 2015","New developer opportunities and app integrations in store with launch of $80 million investment fund for building Slack ecosystem.",{"_726":24,"_727":1060},[],{"_166":167,"_147":1062,"_168":1063,"_153":1068,"_155":1068,"_158":1069,"_717":1070,"_160":152,"_161":1057,"_163":152,"_156":1071,"_721":152,"_178":722,"_164":242,"_165":243,"_176":723,"_724":1072,"_729":730},{"_149":152,"_151":152},[1064],{"_52":1065,"_172":1066,"_174":1067,"_714":152},"Eugenia Corrales","/author/eugenia-corrales","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt17c0fa21e231e3e1/673c6035b24fc8c541903d7f/EugeniaCorrales_ShoreTel.jpg","4 UC Predictions for 2016","/digital-workplace/4-uc-predictions-for-2016",{},"UCaaS, hybrid consumption, contact centers, and collaboration will all be top of mind with business leaders adopting UC in 2016.",{"_726":24,"_727":1073},[],{"_166":167,"_147":1075,"_168":1076,"_153":1078,"_155":1078,"_158":1079,"_717":1080,"_160":152,"_161":1081,"_163":152,"_156":1082,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":1083,"_729":730},{"_149":152,"_151":152},[1077],{"_52":749,"_172":750,"_174":751,"_714":152},"Verizon Strengthens Ties as Cisco Hosting Partner","/ai-collaboration/verizon-strengthens-ties-as-cisco-hosting-partner",{},"Dec 15, 2015","Introduces three Cisco-based cloud collaboration services aimed at giving users a workplace experience from wherever they might be.",{"_726":24,"_727":1084},[],{"_166":167,"_147":1086,"_168":1087,"_153":1089,"_155":1089,"_158":1090,"_717":1091,"_160":152,"_161":1092,"_163":152,"_156":1093,"_721":152,"_178":722,"_164":250,"_165":251,"_176":723,"_724":1094,"_729":730},{"_149":152,"_151":152},[1088],{"_52":897,"_172":898,"_174":899,"_714":152},"Two Paths, One Goal: Collaboration","/ai-collaboration/two-paths-one-goal-collaboration",{},"Dec 14, 2015","Primerica and Medtronic share their unique routes to improved enterprise collaboration using Spark and other Cisco technologies.",{"_726":24,"_727":1095},[],{"_166":167,"_147":1097,"_168":1098,"_153":1100,"_155":1100,"_158":1101,"_717":1102,"_160":152,"_161":1092,"_163":152,"_156":1103,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1104,"_729":730},{"_149":152,"_151":152},[1099],{"_52":237,"_172":238,"_174":239,"_714":152},"Video Conferencing: Hot & Getting Hotter","/video-conferencing/video-conferencing-hot-getting-hotter",{},"As video extends into digital business, and as organizations look for new ways to measure its benefit, look for continued innovation and partnerships.",{"_726":24,"_727":1105},[],{"_166":167,"_147":1107,"_168":1108,"_153":1113,"_155":1113,"_158":1114,"_717":1115,"_160":152,"_161":1116,"_163":152,"_156":1117,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1118,"_729":730},{"_149":152,"_151":152},[1109],{"_52":1110,"_172":1111,"_174":1112,"_714":152},"Robin Gareiss","/author/robin-gareiss","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blta13382efd6c55828/673c600b401855bfb8d40142/Robin_Gareiss_460326_1532062692.jpg","Unify Square Powers Up Skype4B Management Platform","/video-conferencing/unify-square-powers-up-skype4b-management-platform",{},"Dec 10, 2015","Combines monitoring, analytics, provisioning, and reporting tools in one platform with the aim of resolving common Skype for Business deployment challenges.",{"_726":24,"_727":1119},[],{"_166":167,"_147":1121,"_168":1122,"_153":1123,"_155":1123,"_158":1124,"_717":1125,"_160":152,"_161":1126,"_163":152,"_156":1127,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1128,"_729":730},{"_149":152,"_151":152},[],"5 Steps to Deploying Skype for Business Successfully","/video-conferencing/5-steps-to-deploying-skype-for-business-successfully",{},"Dec 7, 2015","In this sponsored post, IR shares an excerpt from \"The Road to Enterprise Voice,\" an eBook published to coincide with Microsoft's E5 release and to assist organizations assessing or deploying Skype for Business.",{"_726":24,"_727":1129},[],{"_166":167,"_147":1131,"_168":1132,"_153":1134,"_155":1134,"_158":1135,"_717":1136,"_160":152,"_161":1137,"_163":152,"_156":1138,"_721":152,"_178":722,"_164":256,"_165":257,"_176":723,"_724":1139,"_729":730},{"_149":152,"_151":152},[1133],{"_52":749,"_172":750,"_174":751,"_714":152},"Manufacturer Finds a Purpose for Video Collaboration","/video-conferencing/manufacturer-finds-a-purpose-for-video-collaboration",{},"Dec 3, 2015","Diebold shrinks critical on-the-job training of field service technicians using Librestream's video collaboration platform across Verizon's LTE network.",{"_726":24,"_727":1140},[],"sidebarModules",[1143,1202,1215],{"_87":1144,"_1145":1146,"_1199":1200},"module_content_cards","data",{"_111":1147,"_1148":1149,"_178":1150,"_705":1151,"_1195":1196,"_1197":1196,"_1198":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1152,1167,1182],{"_87":1153,"_1145":1154},"contentPreview",{"_166":167,"_178":1155,"_147":1156,"_153":1158,"_155":1158,"_158":1159,"_160":1159,"_717":1160,"_161":1161,"_163":152,"_164":1162,"_165":328,"_168":1163,"_176":193,"_724":1165},"card-horizontal",{"_149":1157,"_151":1158},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations","/ccaas/how-air-canada-tapped-amazon-connect-to-modernize-its-contact-center-operations",{},"Dec 16, 2024","Ccaas",[1164],{"_52":190,"_172":191,"_174":192},{"_726":24,"_727":1166},[],{"_87":1153,"_1145":1168},{"_166":167,"_178":1155,"_147":1169,"_153":1171,"_155":1171,"_158":1172,"_160":1172,"_717":1173,"_161":1174,"_163":152,"_164":1162,"_165":328,"_168":1175,"_176":193,"_724":1180},{"_149":1170,"_151":1171},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1176],{"_52":1177,"_172":1178,"_174":1179},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png",{"_726":24,"_727":1181},[],{"_87":1153,"_1145":1183},{"_166":167,"_178":1155,"_147":1184,"_153":1186,"_155":1186,"_158":1187,"_160":1187,"_717":1188,"_161":1189,"_163":152,"_164":1162,"_165":328,"_168":1190,"_176":1192,"_724":1193},{"_149":1185,"_151":1186},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1191],{"_52":358,"_172":359,"_174":360},8,{"_726":24,"_727":1194},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1201":24},"nativeAdOption",{"_87":1203,"_1204":1205,"_1145":1206},"module_newsletter_promo","uid","blt067a6e89dddd945f",{"_111":1207,"_635":1208,"_1209":1205,"_636":637,"_178":181,"_1210":1211,"_1212":24,"_1213":1214},"Subscribe to Our Weekly Newsletters","Stay informed and sign up for weekly No Jitter and WorkSpace Connect newsletters","newsletterId","mode","dark","isOnHomepage","moduleLocation","sidebar",{"_87":1216,"_1145":1217},"module_event_promo",{"_111":1218,"_1219":1220,"_1221":152,"_1222":152,"_1223":70,"_1224":1225,"_1226":1227,"_161":1228,"_106":1229,"_1230":1231,"_1232":1233},"Event Feature 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