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YYYY","dateTimeFontColor","#767676","dateTimeFontsize","12","routes/$topic.$slug._index",{"_673":24,"_674":-7,"_675":634,"_676":677,"_1209":1210,"_1216":1217,"_1233":1234,"_1243":1244,"_1260":24},"isRequestedByGoogleBot","weatherWidgetConfig","iirisRecommendationConfig","template",{"_111":251,"_678":679,"_680":681,"_178":42,"_682":683,"_688":-7,"_689":690,"_695":696,"_1118":1119,"_1208":-7},"categories",[],"categoryDesc","Enhance team collaboration with AI-powered tools and technologies. Learn how AI can facilitate better communication, streamline workflows, and foster innovation within your organization.","breadcrumbs",[684,686,687],{"_54":685,"_111":538},"/",{"_111":243,"_54":244},{"_111":251,"_54":252},"newsletterSignUpPromo","pagination",{"_691":692,"_693":694},"totalCount",15,"currentPage",14,"contents",[697,721,732,746,757,771,785,796,807,818,832,843,854,864,878,892,902,916,930,943,954,965,976,987,1001,1012,1022,1032,1043,1054,1065,1076,1087,1097,1107],{"_166":167,"_147":698,"_168":699,"_153":705,"_155":705,"_158":706,"_707":708,"_160":152,"_161":709,"_163":152,"_156":710,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":715,"_719":720},{"_149":152,"_151":152},[700],{"_52":701,"_172":702,"_174":703,"_704":152},"Zeus Kerravala","/author/zeus-kerravala","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltfb29dc490e24b3ee/673c5ffd6d8f90d266235d62/ZeusKerravala_102x102.jpg","role","Day 2 at Enterprise Connect: TeleCollaboration Has Arrived","/ai-collaboration/day-2-at-enterprise-connect-telecollaboration-has-arrived","linkAttrs",{},"Mar 28, 2012","I'm sure we'll see even more collaboration tools built around the visual medium to make it much easier to work with our colleagues all over the globe.","articleBodyJsonSummary","normal",1,"paidGating",{"_716":24,"_717":718},"paidContent","paidProductTaxonomy",[],"articleSize","big",{"_166":167,"_147":722,"_168":723,"_153":725,"_155":725,"_158":726,"_707":727,"_160":152,"_161":728,"_163":152,"_156":729,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":730,"_719":720},{"_149":152,"_151":152},[724],{"_52":317,"_172":318,"_174":319,"_704":152},"How Collaboration Drove Britannica Out of Print","/ai-collaboration/how-collaboration-drove-britannica-out-of-print",{},"Mar 16, 2012","Hard-bound encyclopedias faced many challenges in the digital age, but it was bottom-up collaboration, not technology per se, that finally killed them off.",{"_716":24,"_717":731},[],{"_166":167,"_147":733,"_168":734,"_153":739,"_155":739,"_158":740,"_707":741,"_160":152,"_161":742,"_163":152,"_156":743,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":744,"_719":720},{"_149":152,"_151":152},[735],{"_52":736,"_172":737,"_174":738,"_704":152},"Melanie Turek","/author/melanie-turek","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltf020a9d5a876cd86/673c6005d6fd5237f0fc00a5/melanie_turek.jpg","Is Collaboration Really the Holy Grail?","/ai-collaboration/is-collaboration-really-the-holy-grail-",{},"Jan 17, 2012","The best approach may be to let people work alone much or most of the time, then connect with colleagues as needed via the Internet.",{"_716":24,"_717":745},[],{"_166":167,"_147":747,"_168":748,"_153":750,"_155":750,"_158":751,"_707":752,"_160":152,"_161":753,"_163":152,"_156":754,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":755,"_719":720},{"_149":152,"_151":152},[749],{"_52":701,"_172":702,"_174":703,"_704":152},"Cisco Showcases Collaboration in a Post-PC World","/ai-collaboration/cisco-showcases-collaboration-in-a-post-pc-world",{},"Nov 16, 2011","This distinction between portable and mobile was at the heart of the demo that Cisco gave. The demo showed people working on any collaboration tool over any device from anywhere to anyone.",{"_716":24,"_717":756},[],{"_166":167,"_147":758,"_168":759,"_153":764,"_155":764,"_158":765,"_707":766,"_160":152,"_161":767,"_163":152,"_156":768,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":769,"_719":720},{"_149":152,"_151":152},[760],{"_52":761,"_172":762,"_174":763,"_704":152},"Bob Emmerson","/author/bob-emmerson","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blta342da72e4a6327f/673c60105ae4660316314073/emmerson5062.jpg","Automated Contextual Collaboration","/ai-collaboration/automated-contextual-collaboration",{},"Oct 24, 2011","Voice calls can be used as a trigger that ushers in content, relationships, and information. 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How complicated can this be?",{"_716":24,"_717":784},[],{"_166":167,"_147":786,"_168":787,"_153":789,"_155":789,"_158":790,"_707":791,"_160":152,"_161":792,"_163":152,"_156":793,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":794,"_719":720},{"_149":152,"_151":152},[788],{"_52":736,"_172":737,"_174":738,"_704":152},"Collaboration Makes Us Human","/ai-collaboration/collaboration-makes-us-human",{},"Sep 23, 2011","The move toward greater collaboration may be simply the natural state of human interactions.",{"_716":24,"_717":795},[],{"_166":167,"_147":797,"_168":798,"_153":800,"_155":800,"_158":801,"_707":802,"_160":152,"_161":803,"_163":152,"_156":804,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":805,"_719":720},{"_149":152,"_151":152},[799],{"_52":701,"_172":702,"_174":703,"_704":152},"Cisco Beefs up its Collaboration Portfolio by Acquiring Versly","/ai-collaboration/cisco-beefs-up-its-collaboration-portfolio-by-acquiring-versly",{},"Aug 31, 2011","This was a good acquisition for Cisco on a number of fronts.",{"_716":24,"_717":806},[],{"_166":167,"_147":808,"_168":809,"_153":811,"_155":811,"_158":812,"_707":813,"_160":152,"_161":814,"_163":152,"_156":815,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":816,"_719":720},{"_149":152,"_151":152},[810],{"_52":736,"_172":737,"_174":738,"_704":152},"Collaboration vs Communication: Only One is Really Hard","/ai-collaboration/collaboration-vs-communication-only-one-is-really-hard",{},"Jul 21, 2011","Despite the vendors' best efforts, the move to \"collaboration\" won't help sell any more software than the move to \"UC.\"",{"_716":24,"_717":817},[],{"_166":167,"_147":819,"_168":820,"_153":825,"_155":825,"_158":826,"_707":827,"_160":152,"_161":828,"_163":152,"_156":829,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":830,"_719":720},{"_149":152,"_151":152},[821],{"_52":822,"_172":823,"_174":824,"_704":152},"Blair Pleasant","/author/blair-pleasant","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte02096dc8c5495fa/673c5fffb5a7ed3444a1dc64/6074_BlairPleasant.jpg","Collaboration & UC: The Difference & the Relationship","/ai-collaboration/collaboration-uc-the-difference-the-relationship",{},"Apr 25, 2011","You can communicate without collaborating, but you can't collaborate without communicating.",{"_716":24,"_717":831},[],{"_166":167,"_147":833,"_168":834,"_153":836,"_155":836,"_158":837,"_707":838,"_160":152,"_161":839,"_163":152,"_156":840,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":841,"_719":720},{"_149":152,"_151":152},[835],{"_52":736,"_172":737,"_174":738,"_704":152},"Making Collaboration Work: The Case for Managed Services","/ai-collaboration/making-collaboration-work-the-case-for-managed-services",{},"Apr 12, 2011","Companies must consider integration, mobility, security, scalability and user support and adoption to see maximum benefit and performance.",{"_716":24,"_717":842},[],{"_166":167,"_147":844,"_168":845,"_153":847,"_155":847,"_158":848,"_707":849,"_160":152,"_161":850,"_163":152,"_156":851,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":852,"_719":720},{"_149":152,"_151":152},[846],{"_52":317,"_172":318,"_174":319,"_704":152},"Collaboration: The New C Word","/ai-collaboration/collaboration-the-new-c-word",{},"Apr 7, 2011","The focus on collaboration isn't just a technology update--like analog to digital or digital to VoIP. It is the consequence of change in the way we work, or more specifically where we work.",{"_716":24,"_717":853},[],{"_166":167,"_147":855,"_168":856,"_153":857,"_155":857,"_158":858,"_707":859,"_160":152,"_161":860,"_163":152,"_156":861,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":862,"_719":720},{"_149":152,"_151":152},[],"Slideshow: Building a UC & Collaboration Roadmap","/ai-collaboration/slideshow-building-a-uc-collaboration-roadmap",{},"Feb 4, 2011","Previewing Enterprise Connect: Irwin Lazar of Nemertes Research will deliver a tutorial on how to develop your UC and collaboration strategy. Here's a sample of some of what he'll cover.",{"_716":24,"_717":863},[],{"_166":167,"_147":865,"_168":866,"_153":871,"_155":871,"_158":872,"_707":873,"_160":152,"_161":874,"_163":152,"_156":875,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":876,"_719":720},{"_149":152,"_151":152},[867],{"_52":868,"_172":869,"_174":870,"_704":152},"Marty Parker","/author/marty-parker","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7f7a7ae7360affeb/673c6001e8c616f943d9863f/Marty.jpg","Decoding \"Collaboration\" for Realistic Decision Making","/ai-collaboration/decoding-collaboration-for-realistic-decision-making",{},"Dec 14, 2010","Understanding the categories of collaboration, such as the three offered here, will help in defining the types of UC and collaboration tools needed for your business.",{"_716":24,"_717":877},[],{"_166":167,"_147":879,"_168":880,"_153":885,"_155":885,"_158":886,"_707":887,"_160":152,"_161":888,"_163":152,"_156":889,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":890,"_719":720},{"_149":152,"_151":152},[881],{"_52":882,"_172":883,"_174":884,"_704":152},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png","Update from the Cisco Collaboration Summit","/ai-collaboration/update-from-the-cisco-collaboration-summit",{},"Nov 17, 2010","More proof points that contact center has a higher profile at Cisco.",{"_716":24,"_717":891},[],{"_166":167,"_147":893,"_168":894,"_153":896,"_155":896,"_158":897,"_707":898,"_160":152,"_161":888,"_163":152,"_156":899,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":900,"_719":720},{"_149":152,"_151":152},[895],{"_52":701,"_172":702,"_174":703,"_704":152},"Cisco's Collaboration Summit Signals a Change in Mindset","/ai-collaboration/cisco-s-collaboration-summit-signals-a-change-in-mindset",{},"A few years ago I don't think the mindset at Cisco would have allowed it to do something like embrace Android--but clearly, they have now.",{"_716":24,"_717":901},[],{"_166":167,"_147":903,"_168":904,"_153":909,"_155":909,"_158":910,"_707":911,"_160":152,"_161":912,"_163":152,"_156":913,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":914,"_719":720},{"_149":152,"_151":152},[905],{"_52":906,"_172":907,"_174":908,"_704":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","Google Wave and Exclusive Collaboration","/ai-collaboration/google-wave-and-exclusive-collaboration",{},"Aug 13, 2010","Maybe it wasn't such a good idea to make Wave invitation-only.",{"_716":24,"_717":915},[],{"_166":167,"_147":917,"_168":918,"_153":923,"_155":923,"_158":924,"_707":925,"_160":152,"_161":926,"_163":152,"_156":927,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":928,"_719":720},{"_149":152,"_151":152},[919],{"_52":920,"_172":921,"_174":922,"_704":152},"Brian Riggs","/author/brian-riggs","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt39d7cddbff02e8c1/673c5ffcb3faf7ad45a4bcdc/brian_riggs_2.jpg","Google, Communications, and Collaboration: Looking for Signs of Commitment","/ai-collaboration/google-communications-and-collaboration-looking-for-signs-of-commitment",{},"Aug 5, 2010","With Google Wave's demise, I'm no longer looking to Google for the next big thing in the communications and collaboration space. What I'm looking for is commitment to the market for communications and collaboration solutions.",{"_716":24,"_717":929},[],{"_166":167,"_147":931,"_168":932,"_153":936,"_155":936,"_158":937,"_707":938,"_160":152,"_161":939,"_163":152,"_156":940,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":941,"_719":720},{"_149":152,"_151":152},[933],{"_52":934,"_172":935,"_174":152,"_704":152},"Allan Sulkin","/author/allan-sulkin","New Cisco Hosted Collaboration Solution","/ai-collaboration/new-cisco-hosted-collaboration-solution",{},"Jul 1, 2010","One of the strategic motivators behind the announcement is for Cisco to enhance its position as a data center equipment provider.",{"_716":24,"_717":942},[],{"_166":167,"_147":944,"_168":945,"_153":947,"_155":947,"_158":948,"_707":949,"_160":152,"_161":950,"_163":152,"_156":951,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":952,"_719":720},{"_149":152,"_151":152},[946],{"_52":906,"_172":907,"_174":908,"_704":152},"Saba Offers Another Approach for Building Collaboration","/ai-collaboration/saba-offers-another-approach-for-building-collaboration",{},"Jun 15, 2010","A software company that builds people management and learning systems adds collaboration and communications to its capabilities.",{"_716":24,"_717":953},[],{"_166":167,"_147":955,"_168":956,"_153":958,"_155":958,"_158":959,"_707":960,"_160":152,"_161":961,"_163":152,"_156":962,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":963,"_719":720},{"_149":152,"_151":152},[957],{"_52":906,"_172":907,"_174":908,"_704":152},"VoiceCon Keynote Liveblog: IBM","/ai-collaboration/voicecon-keynote-liveblog-ibm",{},"Mar 24, 2010","Alistair Rennie, General Manager Collaboration Software, IBM Software takes the stage",{"_716":24,"_717":964},[],{"_166":167,"_147":966,"_168":967,"_153":969,"_155":969,"_158":970,"_707":971,"_160":152,"_161":972,"_163":152,"_156":973,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":974,"_719":720},{"_149":152,"_151":152},[968],{"_52":822,"_172":823,"_174":824,"_704":152},"Is it Time for Integrated Collaboration?","/ai-collaboration/is-it-time-for-integrated-collaboration-",{},"Dec 9, 2009","UC and social software tools are allowing people to work together as if they are in the same place, while providing continuity between tasks and activities as people move between locations and devices.",{"_716":24,"_717":975},[],{"_166":167,"_147":977,"_168":978,"_153":980,"_155":980,"_158":981,"_707":982,"_160":152,"_161":983,"_163":152,"_156":984,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":985,"_719":720},{"_149":152,"_151":152},[979],{"_52":736,"_172":737,"_174":738,"_704":152},"Study Shows Using Collaboration Technologies Improves Business Performance","/ai-collaboration/study-shows-using-collaboration-technologies-improves-business-performance",{},"Nov 24, 2009","The highest Return on Collaboration was exhibited in Sales, R&D, and Marketing.",{"_716":24,"_717":986},[],{"_166":167,"_147":988,"_168":989,"_153":994,"_155":994,"_158":995,"_707":996,"_160":152,"_161":997,"_163":152,"_156":998,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":999,"_719":720},{"_149":152,"_151":152},[990],{"_52":991,"_172":992,"_174":993,"_704":152},"Michael Finneran","/author/michael-finneran","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd98edd2d209b506a/673c5ffc47074326220356b0/Finneran_Michael.jpg","Cisco Collaboration Summit: Mobility is Still a Side Show","/ai-collaboration/cisco-collaboration-summit-mobility-is-still-a-side-show",{},"Nov 16, 2009","Cisco should be beating the pants off of the other guys. They have the fullest line-up of wireless, UC, and collaboration, but seem unable to get their left and right feet to work in tandem.",{"_716":24,"_717":1000},[],{"_166":167,"_147":1002,"_168":1003,"_153":1005,"_155":1005,"_158":1006,"_707":1007,"_160":152,"_161":1008,"_163":152,"_156":1009,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1010,"_719":720},{"_149":152,"_151":152},[1004],{"_52":736,"_172":737,"_174":738,"_704":152},"Quick (and Admittedly Random) Hits from Cisco Collaboration Summit","/ai-collaboration/quick-and-admittedly-random-hits-from-cisco-collaboration-summit",{},"Nov 11, 2009","Cisco threw out lots of interesting new options this week, many of which seem to be positioned to play the roll of disrupter. Which will succeed?",{"_716":24,"_717":1011},[],{"_166":167,"_147":1013,"_168":1014,"_153":1015,"_155":1015,"_158":1016,"_707":1017,"_160":152,"_161":1018,"_163":152,"_156":1019,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1020,"_719":720},{"_149":152,"_151":152},[],"Cisco Collaboration Vision: New Launch Enhances Market Position","/ai-collaboration/cisco-collaboration-vision-new-launch-enhances-market-position",{},"Nov 9, 2009","Few companies have the strategic vision or resources (human and financial) to execute a product/service launch on the scale Cisco has just executed.",{"_716":24,"_717":1021},[],{"_166":167,"_147":1023,"_168":1024,"_153":1026,"_155":1026,"_158":1027,"_707":1028,"_160":152,"_161":1018,"_163":152,"_156":1029,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1030,"_719":720},{"_149":152,"_151":152},[1025],{"_52":736,"_172":737,"_174":738,"_704":152},"Social Media and Collaboration: Intersection or Disconnection?","/ai-collaboration/social-media-and-collaboration-intersection-or-disconnection-",{},"As a business collaboration tool, public social media sites fall short.",{"_716":24,"_717":1031},[],{"_166":167,"_147":1033,"_168":1034,"_153":1036,"_155":1036,"_158":1037,"_707":1038,"_160":152,"_161":1039,"_163":152,"_156":1040,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1041,"_719":720},{"_149":152,"_151":152},[1035],{"_52":934,"_172":935,"_174":152,"_704":152},"At Cisco, Collaboration is the Buzzword du Jour","/ai-collaboration/at-cisco-collaboration-is-the-buzzword-du-jour",{},"Nov 5, 2009","\"Communications & Collaboration\" ought to replace the hackneyed term \"Unified Communications,\" because it far better describes how people interact and work with each other.",{"_716":24,"_717":1042},[],{"_166":167,"_147":1044,"_168":1045,"_153":1047,"_155":1047,"_158":1048,"_707":1049,"_160":152,"_161":1050,"_163":152,"_156":1051,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1052,"_719":720},{"_149":152,"_151":152},[1046],{"_52":822,"_172":823,"_174":824,"_704":152},"Is There a Bright Spot in Today's UC Market?","/ai-collaboration/is-there-a-bright-spot-in-today-s-uc-market-",{},"Sep 23, 2009","So while the UC market in general has taken a hit from the economy, conferencing and collaboration technologies are the one exception, as they help companies save time and money.",{"_716":24,"_717":1053},[],{"_166":167,"_147":1055,"_168":1056,"_153":1058,"_155":1058,"_158":1059,"_707":1060,"_160":152,"_161":1061,"_163":152,"_156":1062,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1063,"_719":720},{"_149":152,"_151":152},[1057],{"_52":736,"_172":737,"_174":738,"_704":152},"Relying on Communications to Collaborate","/ai-collaboration/relying-on-communications-to-collaborate",{},"Jul 17, 2009","If the enterprise communications market is hell-bent on changing the way we work, offering more options to more people in more ways, we better make sure our networks and applications actually work.",{"_716":24,"_717":1064},[],{"_166":167,"_147":1066,"_168":1067,"_153":1069,"_155":1069,"_158":1070,"_707":1071,"_160":152,"_161":1072,"_163":152,"_156":1073,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1074,"_719":720},{"_149":152,"_151":152},[1068],{"_52":701,"_172":702,"_174":703,"_704":152},"Day 2 at Cisco Partner Summit: Collaboration and the First UC Finally Show Up","/ai-collaboration/day-2-at-cisco-partner-summit-collaboration-and-the-first-uc-finally-show-up",{},"Jun 3, 2009","I do believe that Cisco's best shot at being the de facto UC vendor is through transitioning the market to a cloud based delivery model.",{"_716":24,"_717":1075},[],{"_166":167,"_147":1077,"_168":1078,"_153":1080,"_155":1080,"_158":1081,"_707":1082,"_160":152,"_161":1083,"_163":152,"_156":1084,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1085,"_719":720},{"_149":152,"_151":152},[1079],{"_52":736,"_172":737,"_174":738,"_704":152},"Unified Conferencing & Collaboration as a Step Toward UC","/ai-collaboration/unified-conferencing-collaboration-as-a-step-toward-uc",{},"May 29, 2009","The ROI is often easier to prove; the technology is typically easy to use and deploy, especially on a hosted model; and the cost savings can be significant.",{"_716":24,"_717":1086},[],{"_166":167,"_147":1088,"_168":1089,"_153":1090,"_155":1090,"_158":1091,"_707":1092,"_160":152,"_161":1093,"_163":152,"_156":1094,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1095,"_719":720},{"_149":152,"_151":152},[],"Collaborative Applications and Unified Communications: Cracking the Code","/ai-collaboration/collaborative-applications-and-unified-communications-cracking-the-code",{},"May 12, 2009","A new study quantifies and categorizes this elusive marketplace, and yields some surprising findings about who's winning and who's losing.",{"_716":24,"_717":1096},[],{"_166":167,"_147":1098,"_168":1099,"_153":1100,"_155":1100,"_158":1101,"_707":1102,"_160":152,"_161":1103,"_163":152,"_156":1104,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1105,"_719":720},{"_149":152,"_151":152},[],"Virtual Space Wars: How the Intersection of Mobility and Collaboration Will Threaten Enterprise Data Protection","/ai-collaboration/virtual-space-wars-how-the-intersection-of-mobility-and-collaboration-will-threaten-enterprise-data-protection",{},"Jan 26, 2009","Your end users will turn to new social networking tools for collaboration. How will you respond?",{"_716":24,"_717":1106},[],{"_166":167,"_147":1108,"_168":1109,"_153":1111,"_155":1111,"_158":1112,"_707":1113,"_160":152,"_161":1114,"_163":152,"_156":1115,"_711":152,"_178":712,"_164":251,"_165":252,"_176":713,"_714":1116,"_719":720},{"_149":152,"_151":152},[1110],{"_52":822,"_172":823,"_174":824,"_704":152},"Cisco Shows Off Collaboration","/ai-collaboration/cisco-shows-off-collaboration",{},"Dec 15, 2008","Has unified communications' time come and gone already? When you listen to Cisco executives at Cisco's global analyst conference C-Scape talk about collaboration as the greatest thing for enterprises since IP, you have to wonder what ever happened to UC - is the UC heyday over before it even happened?",{"_716":24,"_717":1117},[],"sidebarModules",[1120,1176,1189],{"_87":1121,"_1122":1123,"_1173":1174},"module_content_cards","data",{"_111":1124,"_1125":1126,"_178":1127,"_695":1128,"_1169":1170,"_1171":1170,"_1172":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1129,1144,1156],{"_87":1130,"_1122":1131},"contentPreview",{"_166":167,"_178":1132,"_147":1133,"_153":1135,"_155":1135,"_158":1136,"_160":1136,"_707":1137,"_161":1138,"_163":152,"_164":1139,"_165":328,"_168":1140,"_176":194,"_714":1142},"card-horizontal",{"_149":1134,"_151":1135},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations","/ccaas/how-air-canada-tapped-amazon-connect-to-modernize-its-contact-center-operations",{},"Dec 16, 2024","Ccaas",[1141],{"_52":701,"_172":702,"_174":703},{"_716":24,"_717":1143},[],{"_87":1130,"_1122":1145},{"_166":167,"_178":1132,"_147":1146,"_153":1148,"_155":1148,"_158":1149,"_160":1149,"_707":1150,"_161":1151,"_163":152,"_164":1139,"_165":328,"_168":1152,"_176":194,"_714":1154},{"_149":1147,"_151":1148},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1153],{"_52":882,"_172":883,"_174":884},{"_716":24,"_717":1155},[],{"_87":1130,"_1122":1157},{"_166":167,"_178":1132,"_147":1158,"_153":1160,"_155":1160,"_158":1161,"_160":1161,"_707":1162,"_161":1163,"_163":152,"_164":1139,"_165":328,"_168":1164,"_176":1166,"_714":1167},{"_149":1159,"_151":1160},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1165],{"_52":351,"_172":352,"_174":353},8,{"_716":24,"_717":1168},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1175":24},"nativeAdOption",{"_87":1177,"_1178":1179,"_1122":1180},"module_newsletter_promo","uid","blt067a6e89dddd945f",{"_111":1181,"_628":1182,"_1183":1179,"_629":630,"_178":181,"_1184":1185,"_1186":24,"_1187":1188},"Subscribe to Our Weekly Newsletters","Stay informed and sign up for weekly No Jitter and WorkSpace Connect newsletters","newsletterId","mode","dark","isOnHomepage","moduleLocation","sidebar",{"_87":1190,"_1122":1191},"module_event_promo",{"_111":1192,"_1193":1194,"_1195":152,"_1196":152,"_1197":70,"_1198":1199,"_1200":1201,"_161":1202,"_106":1203,"_1204":1205,"_1206":1207},"Event Feature Module","logoPosition","Left","backgroundImage","backgroundColor","isConstrained","logoSrc","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3416acc286f4dc6c/675c96de0203dbc5e1ca53b9/EC25_300x250_oval_cta.png","logoAlt","Enterprise Connect","Mar 17 - Mar 20, 2025","As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. 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