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Unified Conferencing & Collaboration as a Step Toward UCUnified Conferencing & Collaboration as a Step Toward UC

The ROI is often easier to prove; the technology is typically easy to use and deploy, especially on a hosted model; and the cost savings can be significant.

Melanie Turek

May 29, 2009

1 Min Read
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The ROI is often easier to prove; the technology is typically easy to use and deploy, especially on a hosted model; and the cost savings can be significant.

We all know that in today's increasingly virtual workplace, with an unstable economy and in the face of rising prices, companies are even more eager to find new ways of doing business that increase productivity while reducing costs. At the same time, organizations need to ensure their employees can collaborate with one another, regardless of where they are and what they're doing.We talk a lot about unified communications as a way to achieve these ends, but for a lot of companies, a full-blown UC deployment is out of the question right now. The good news is that unified conferencing and collaboration--which includes integrated audio, web and video conferencing applications--can address all those issues, as well as help companies steer a path toward a broader unified communications platform. The ROI is often easier to prove; the technology is typically easy to use and deploy, especially on a hosted model; and the cost savings around travel, especially, can be significant.

Especially in tough economic times, unified conferencing and collaboration can help companies save money and drive productivity, allowing them to do more with less. For more on how to start down the path toward UC&C--and, if you're interested, UC--please join me for an eBroadcast on the topic on Tuesday June 2, at 2pm ET. Just register here: http://ebroadcast.frost.com/unifiedconfThe ROI is often easier to prove; the technology is typically easy to use and deploy, especially on a hosted model; and the cost savings can be significant.

About the Author

Melanie Turek

Melanie Turek is Vice President, Research at Frost & Sullivan. She is a renowned expert in unified communications, collaboration, social networking and content-management technologies in the enterprise. For 15 years, Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading customer and industry events.Prior to working at Frost & Sullivan, Ms. Turek was a Senior Vice-President and Partner at Nemertes Research. She also spent 10 years in various senior editorial roles at Information Week magazine. Ms. Turek graduated cum laude with BA in Anthropology from Harvard College. She currently works from her home office in Steamboat Springs, Colorado.