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IT Security Refresh: More Practical Tips for a Good Foundation (Part 2)

Network Technology

IT Security Refresh: More Practical Tips for a Good Foundation (Part 2)IT Security Refresh: More Practical Tips for a Good Foundation (Part 2)

IT in security is big business. With a solid IT security foundation, you can protect your organization from threats – saving time and money.

byTerry Slattery

Aug 22, 2019

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5 Min Read

Let Your Bots Do the Talking Let Your Bots Do the Talking

byAndrew Prokop

Aug 21, 2019

5 Min Read

5 UCaaS MQ Mysteries Examined

5 UCaaS MQ Mysteries Examined 5 UCaaS MQ Mysteries Examined

Aug 21, 2019

4 Min Read

Phish-Prone Testing, Keep Your Enterprise Secure

Employee Experience

Phish-Prone Testing, Keep Your Enterprise Secure Phish-Prone Testing, Keep Your Enterprise Secure

Aug 20, 2019

4 Min Read

A technology background

Customer Experience

Flowroute Top-Rated SIP Trunk Provider in 2019 Flowroute Top-Rated SIP Trunk Provider in 2019

Aug 20, 2019

3 Min Read

Mobile Security - SP

Sponsored Content

Make Teams, Slack, Other Collaboration Tools Ultra-Secure Make Teams, Slack, Other Collaboration Tools Ultra-Secure

bySorell Slaymaker

Aug 20, 2019

2 Min Read

Making Sense of Mitel & Avaya Merger Speculation

Making Sense of Mitel & Avaya Merger Speculation

Making Sense of Mitel & Avaya Merger Speculation

Avaya, Mitel logos

AI Collaboration

Mitel, Avaya Merger on Tap?

Mitel, Avaya Merger on Tap?

Connecting the puzzle pieces

Customer Experience

Mitel/Avaya: Contact Center Implications

Mitel/Avaya: Contact Center Implications

bySheila McGee-Smith

Someone pressing an elevator button

Data Governance

The Not-So-Private Elevator

The Not-So-Private Elevator

Strategic planning

Customer Experience

Workforce Optimization: Steady Uptake to Continue

Workforce Optimization: Steady Uptake to Continue

byKen Landoline

Customer Experience

Owning Customer Engagement, the Twilio Way

Owning Customer Engagement, the Twilio Way

Successful collaboration in the workplace

AI Collaboration

6 Steps for Successful Collaboration

6 Steps for Successful Collaboration

byPaul McMillan, Tata Communications

Someone reading the news on a laptop

Contact Centers

No Jitter Roll: Five for Friday 2019-08-15

No Jitter Roll: Five for Friday 2019-08-15

cybersecurity

Data Governance

Combatting Burnout Among IT Security Pros

Combatting Burnout Among IT Security Pros

Cloud computing

Cloud Infrastructure

CenturyLink Beefs Up ‘Edge’ Capabilities

CenturyLink Beefs Up ‘Edge’ Capabilities

byZeus Kerravala

Computers using cloud computing

Cloud Infrastructure

4 Ways to Keep Your Cloud Licenses Compliant

4 Ways to Keep Your Cloud Licenses Compliant

byJoyce Osenbaugh

A laptop with charts

Slack Fights Channel, Admin Fatigue

Slack Fights Channel, Admin Fatigue

AI Collaboration

Avaya Still on the Block, Resolution May Come Soon

Avaya Still on the Block, Resolution May Come Soon

Digital talking heads

Vonage to ‘Turbocharge’ AI Efforts

Vonage to ‘Turbocharge’ AI Efforts

Someone working on a cellphone

Network Technology

5G Insights: IoT Opportunities, Vulnerabilities

5G Insights: IoT Opportunities, Vulnerabilities

IT Security

Data Governance

IT Security Refresh: Practical Tips for a Good Foundation

IT Security Refresh: Practical Tips for a Good Foundation

byTerry Slattery

People working together in an office.

Digital Workplace

Smarter Not Harder: Communications in the Next-Gen Workplace

Smarter Not Harder: Communications in the Next-Gen Workplace

byScott McMaster

Working on a desk with coffee and cellphone

Contact Centers

No Jitter Roll: Five for Friday 2019-08-08

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UC security - SP

Sponsored Content

Critical UC Security Questions to Ask Your Vendors

Critical UC Security Questions to Ask Your Vendors

byMichael Helmbrecht

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Telecommunication Technology

Don't Count Dish Out Yet

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Talking heads

Cloud Infrastructure

Twilio Says, ‘Let’s Keep the Conversation Flowing’

Twilio Says, ‘Let’s Keep the Conversation Flowing’

Computer automation concept

Workflow Automation

What’s RPA, Why Should I Care?

What’s RPA, Why Should I Care?

byDiane Halliwell

business handshake

Cisco to ‘Tuck In’ Voice AI from Voicea

Cisco to ‘Tuck In’ Voice AI from Voicea

byZeus Kerravala

Customer Experience

Twilio Flex to the Rescue for Trek Medics

Twilio Flex to the Rescue for Trek Medics

bySheila McGee-Smith

IT privacy

Slack Debuts New Enterprise Security Controls

Slack Debuts New Enterprise Security Controls

Radio waves from cell tower

Telecommunication Technology

Fear of Wireless: Emotions Getting the Better of Us

Fear of Wireless: Emotions Getting the Better of Us

byMichael Finneran

Live agents and virtual agents

Customer Experience

Decoding Dialogflow: Creating Virtual Agent “Intents”

Decoding Dialogflow: Creating Virtual Agent “Intents”

Telecommunication Technology

Audit Your POTS Line, Save Money!

Audit Your POTS Line, Save Money!

CX Survey

Customer Experience

Why Contact Center Scalability, Agility Matters for CX

Why Contact Center Scalability, Agility Matters for CX

byMichelle Burbick

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