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Gavel
Data Governance
Appeals Court Net Neutrality Review: Mixed BagAppeals Court Net Neutrality Review: Mixed Bag

While validating much of the FCC’s Internet regulation mechanisms, pre-emption and public safety schemes didn’t pass the court’s muster.

byMartha Buyer
Oct 6, 2019
|
4 Min Read
Digital partnership
UCaaS
Avaya-RingCentral Partnership: Cloud Wins!Avaya-RingCentral Partnership: Cloud Wins!
byIrwin Lazar
Oct 6, 2019
4 Min Read
Global Citizen Festival
Network Technology
Cisco & Social Responsibility: Going Beyond the NormCisco & Social Responsibility: Going Beyond the Norm
byZeus Kerravala
Oct 3, 2019
4 Min Read
Google voice control
AI Voice
Speech Applications Are Vulnerable, TooSpeech Applications Are Vulnerable, Too
byGary Audin
Oct 3, 2019
3 Min Read
No Jitter Roll: Five for Friday 2019-10-03
Contact Centers
No Jitter Roll: Five for Friday 2019-10-03No Jitter Roll: Five for Friday 2019-10-03
byRyan Daily
Oct 3, 2019
3 Min Read
Silver bullet
UCaaS
Avaya & RingCentral: Does This Alliance Make Sense?Avaya & RingCentral: Does This Alliance Make Sense?
byZeus Kerravala
Oct 3, 2019
5 Min Read
New GoToMeeting recording with video and transcription
Digital Workplace
Can GoToMeeting Get its Mojo Back?
Can GoToMeeting Get its Mojo Back?
Oct 2, 2019
|
5 Min Read
byZeus Kerravala
Business handshake
UCaaS
Avaya Taps RingCentral in UCaaS Partnership
Avaya Taps RingCentral in UCaaS Partnership
Oct 2, 2019
|
2 Min Read
byBeth Schultz
Cloud
Cloud Infrastructure
Dedicated vs. Shared Cloud Voice Services
Dedicated vs. Shared Cloud Voice Services
Oct 2, 2019
|
3 Min Read
byDarin Ward
Four stars
Customer Experience
Sangoma Leader in SIP Trunking for Small Businesses
Sangoma Leader in SIP Trunking for Small Businesses
Oct 2, 2019
|
3 Min Read
byJohn Malone
Searching for an SD-WAN Solution
Network Technology
Searching for an SD-WAN Solution
Searching for an SD-WAN Solution
Oct 1, 2019
|
4 Min Read
byTim Proctor
Security concept
Data Governance
IT Security Refresh: The Cyber Defense Matrix
IT Security Refresh: The Cyber Defense Matrix
Oct 1, 2019
|
4 Min Read
byTerry Slattery
Selling UCaaS: Never Been Easier, or Harder
UCaaS
Selling UCaaS: Never Been Easier, or Harder
Selling UCaaS: Never Been Easier, or Harder
Sep 30, 2019
|
7 Min Read
byJon Arnold
People using GoToMeeting
Video Conferencing
GoToMeeting Prepares ‘UCC Next Step,’ Revamps Experience
GoToMeeting Prepares ‘UCC Next Step,’ Revamps Experience
Sep 30, 2019
|
4 Min Read
byRyan Daily
Why You Need to Care About CX of Connected Consumers
Customer Experience
Why You Need to Care About CX of Connected Consumers
Why You Need to Care About CX of Connected Consumers
Sep 29, 2019
|
3 Min Read
byBlair Pleasant
Computer interaction
Contact Centers
No Jitter Roll: Five for Friday 2019-09-26
No Jitter Roll: Five for Friday 2019-09-26
Sep 26, 2019
|
3 Min Read
byRyan Daily
Wi-Fi icon
Network Technology
CBRS: A Threat to Wi-Fi?
CBRS: A Threat to Wi-Fi?
Sep 26, 2019
|
3 Min Read
byGary Audin
The SD-WAN Connection: A Cloud Friendly Approach
Cloud Infrastructure
The SD-WAN Connection: A Cloud Friendly Approach
The SD-WAN Connection: A Cloud Friendly Approach
Sep 25, 2019
|
2 Min Read
byRyan Daily
Are We Heading for Cloud in a Box?
Cloud Infrastructure
Are We Heading for Cloud in a Box?
Are We Heading for Cloud in a Box?
Sep 25, 2019
|
5 Min Read
byTom Nolle
A selection user
Digital Workplace
6 Reasons Why End Users Are Crucial to Needs Analyses
6 Reasons Why End Users Are Crucial to Needs Analyses
Sep 24, 2019
|
3 Min Read
byMelissa Swartz
UC Security Strategy: Understanding SIM Swapping Attacks
Telecommunication Technology
UC Security Strategy: Understanding SIM Swapping Attacks
UC Security Strategy: Understanding SIM Swapping Attacks
Sep 24, 2019
|
2 Min Read
bySorell Slaymaker
Cyara - cloud migration - SP
Sponsored Content
How to Plan a Smooth Contact Center Cloud Migration
How to Plan a Smooth Contact Center Cloud Migration
Sep 23, 2019
|
5 Min Read
byElizabeth Magill, Cyara
Microsoft RemoteAssist for firstline workers
Infrastructure
Dissecting Microsoft’s ‘Discovery’ of Firstline Workers
Dissecting Microsoft’s ‘Discovery’ of Firstline Workers
Sep 23, 2019
|
6 Min Read
byMichael Finneran
6 Trends to Watch Out for in Online Meetings
Video Conferencing
6 Trends to Watch Out for in Online Meetings
6 Trends to Watch Out for in Online Meetings
Sep 22, 2019
|
5 Min Read
byDave Michels
Contact center worker
Customer Experience
Cisco Touts Webex Contact Center-Calling Integration
Cisco Touts Webex Contact Center-Calling Integration
Sep 22, 2019
|
3 Min Read
byBeth Schultz
Business person looking at phone
Contact Centers
No Jitter Roll: Five for Friday 2019-09-19
No Jitter Roll: Five for Friday 2019-09-19
Sep 19, 2019
|
4 Min Read
byRyan Daily
Addicted to cellphones
Telecommunication Technology
Habits of the ‘Always’ Connected Worker
Habits of the ‘Always’ Connected Worker
Sep 19, 2019
|
4 Min Read
byGary Audin
IT privacy
Data Privacy
Privacy by Degree
Privacy by Degree
Sep 18, 2019
|
4 Min Read
byMartha Buyer
Twenty dollar bills
Telecommunication Technology
Mobile Voice, Data, Text: Unlimited for $20 a Month?!
Mobile Voice, Data, Text: Unlimited for $20 a Month?!
Sep 18, 2019
|
5 Min Read
byMichael Finneran
Network concept
Customer Experience
Twilio Rated Top in SIP Customer Satisfaction, Again
Twilio Rated Top in SIP Customer Satisfaction, Again
Sep 17, 2019
|
3 Min Read
byJohn Malone
Connecting the puzzle pieces
Cloud Infrastructure
The Bifurcation of Genesys
The Bifurcation of Genesys
Sep 17, 2019
|
4 Min Read
bySheila McGee-Smith
Network concept
Network Technology
Wired vs. Wireless: A Closer Look
Wired vs. Wireless: A Closer Look
Sep 17, 2019
|
4 Min Read
byJ.R. Simmons
logo in a gray background |
Customer Experience
What’s Trending in CX Today
What’s Trending in CX Today
Sep 16, 2019
|
4 Min Read
byBlair Pleasant
A technology background
Network Technology
SD-WAN Still All the Rage
SD-WAN Still All the Rage
Sep 16, 2019
|
5 Min Read
byRyan Daily
5 Ways Cloud UCC Changed the Workforce
Cloud Infrastructure
5 Ways Cloud UCC Changed the Workforce
5 Ways Cloud UCC Changed the Workforce
Sep 15, 2019
|
4 Min Read
byMark Roberts

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