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Avaya Taps RingCentral in UCaaS PartnershipAvaya Taps RingCentral in UCaaS Partnership

Deal includes RingCentral’s $500 million investment in Avaya.

Beth Schultz

October 2, 2019

2 Min Read
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Putting an end to months of speculation about dealings between them, Avaya and RingCentral today announced a strategic UCaaS partnership and investment that gives RingCentral a minority stake in the venerable enterprise communications vendor.

 

Per terms of the agreement, the pair will introduce an exclusive UCaaS offering, Avaya Cloud Office by RingCentral — or just ACO for simplicity’s sake. ACO will be available in the first quarter of 2020, Avaya said.

 

In addition, Avaya and RingCentral have committed to develop programs aimed at automating the transition for current Avaya customers to the new RingCentral-based ACO solution, the companies said. The intent is to let Avaya customers leverage their existing investments while easing the complexity and shrinking the timeframe of a cloud migration, RingCentral said in its press release. It did not, however, provide specifics on how this would play out for customers.

 

For RingCentral, the deal provides access to Avaya’s sprawling installed customer and partner bases, Vlad Shmunis, RingCentral CEO, said in a prepared statement. For Avaya, the relationship provides an “unprecedented opportunity to accelerate” its transition to the cloud, Jim Chirico, president and CEO of Avaya, stated.

 

As part of the agreement, Avaya and RingCentral will each contribute resources toward ACO’s future product development, sales, and marketing, the companies said. RingCentral said it will pay Avaya an advance of $375 million, predominantly for future commissions and primarily paid in stock, as well as certain licensing rights.

 

In addition, RingCentral said it will buy $125 million aggregate principal amount of 3% convertible and redeemable preferred stock, thereby obtaining approximately a 6% position in Avaya on an as-converted basis. This brings RingCentral’s total investment to $500 million, as Avaya noted in its press release. RingCentral will fund this purchase with existing cash on balance sheet, the company added.

 

This agreement, expected to close in the fourth quarter, doesn’t require shareholder vote of either company but is subject to customary regulatory approvals, the companies said. The deal has already received the thumbs-up from both companies’ boards of directors.

 

Watch for more No Jitter coverage on this partnership!

About the Author

Beth Schultz

In her role at Metrigy, Beth Schultz manages research operations, conducts primary research and analysis to provide metrics-based guidance for IT, customer experience, and business decision makers. Additionally, Beth manages the firm’s multimedia thought leadership content.

With more than 30 years in the IT media and events business, Beth is a well-known industry influencer, speaker, and creator of compelling content. She brings to Metrigy a wealth of industry knowledge from her more than three decades of coverage of the rapidly changing areas of digital transformation and the digital workplace.

Most recently, Beth was with Informa Tech, where for seven years she served as program co-chair for Enterprise Connect, the leading independent conference and exhibition for the unified communications and customer experience industries, and editor in chief of the companion No Jitter media site. While with Informa Tech, Beth also oversaw the development and launch of WorkSpace Connect, a multidisciplinary media site providing thought leadership for IT, HR, and facilities/real estate managers responsible for creating collaborative, connected workplaces.

Over the years, Beth has worked at a number of other technology news organizations, including All Analytics, Network World, CommunicationsWeek, and Telephony Magazine. In these positions, she has earned more than a dozen national and regional editorial excellence awards from American Business Media, American Society of Business Press Editors, Folio.net, and others.

Beth has a bachelor’s degree in journalism from the University of Illinois, Urbana-Champaign, and lives in Chicago.