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Jellyvision Uses Behavioral Science to Educate Employees on Benefits
Employee Experience
Jellyvision Uses Behavioral Science to Educate Employees on BenefitsJellyvision Uses Behavioral Science to Educate Employees on Benefits

ALEX Connect offers personalized guidance to help employees make better decisions about their health, benefits, and finances from their mobile phones.

byDana Casielles
May 6, 2022
|
6 Min Read
A Jabra device
Video Conferencing
Jabra and Microsoft Team Up on Hybrid Meeting Feature, AT&T Adds Security ToolsJabra and Microsoft Team Up on Hybrid Meeting Feature, AT&T Adds Security Tools
byLisa Schmeiser
May 6, 2022
2 Min Read
Video Fatigue? Not So Much
Video Conferencing
Video Fatigue? Not So MuchVideo Fatigue? Not So Much
byEric Krapf
May 6, 2022
3 Min Read
Video Consumption is Skyrocketing: Get Ready for Launch
Video Conferencing
Video Consumption is Skyrocketing: Get Ready for LaunchVideo Consumption is Skyrocketing: Get Ready for Launch
byDana Casielles
May 6, 2022
4 Min Read
How AI is Impacting Communication, Collaboration, and Workflows in the Healthcare Market
UCaaS
How AI is Impacting Communication, Collaboration, and Workflows in the Healthcare MarketHow AI is Impacting Communication, Collaboration, and Workflows in the Healthcare Market
byJon Arnold
May 5, 2022
13 Min Read
LiveVox + Omdia Share Contact Center Survey Results; ClearOne Adds Admin Features
Customer Experience
LiveVox + Omdia Share Contact Center Survey Results; ClearOne Adds Admin FeaturesLiveVox + Omdia Share Contact Center Survey Results; ClearOne Adds Admin Features
byRyan Daily
May 4, 2022
3 Min Read
Hybrid Work Requires a Hybrid Office Space
Workspace
Hybrid Work Requires a Hybrid Office Space
Hybrid Work Requires a Hybrid Office Space
May 4, 2022
|
6 Min Read
byFrances Horner
Workplace Research: Forrester and Poly Share Latest on Hybrid Work
Employee Experience
Workplace Research: Forrester and Poly Share Latest on Hybrid Work
Workplace Research: Forrester and Poly Share Latest on Hybrid Work
May 3, 2022
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3 Min Read
byLisa Schmeiser
The Customer Experience is Still Aggravating: But AI Can Assist (When Done Right)
Customer Experience
The Customer Experience is Still Aggravating: But AI Can Assist (When Done Right)
The Customer Experience is Still Aggravating: But AI Can Assist (When Done Right)
May 3, 2022
|
5 Min Read
byTom Brannen
Salesforce: Doing Well and Doing Good
Customer Experience
Salesforce: Doing Well and Doing Good
Salesforce: Doing Well and Doing Good
May 3, 2022
|
5 Min Read
bySheila McGee-Smith
Microsoft Shares Teams Update in April 2022 ‘What’s New’ Blog
Workspace
Microsoft Shares Teams Update in April 2022 ‘What’s New’ Blog
Microsoft Shares Teams Update in April 2022 ‘What’s New’ Blog
May 2, 2022
|
4 Min Read
byRyan Daily
A virtual event illustration
Hybrid
A Successful Hybrid Event May Be All About Timing
A Successful Hybrid Event May Be All About Timing
May 2, 2022
|
5 Min Read
byPhil Edholm
Sophisticated Data Collection Means Sophisticated Data Dilemmas
Data Governance
Sophisticated Data Collection Means Sophisticated Data Dilemmas
Sophisticated Data Collection Means Sophisticated Data Dilemmas
May 2, 2022
|
5 Min Read
byMartha Buyer
Citrix Eyes Hybrid Workplace with Microsoft Partnership; Clearspan Debuts Secure Comms Tool logo in a gray background | Citrix Eyes Hybrid Workplace with Microsoft Partnership; Clearspan Debuts Secure Comms Tool
Hybrid
Citrix Eyes Hybrid Workplace with Microsoft Partnership; Clearspan Debuts Secure Comms Tool
Citrix Eyes Hybrid Workplace with Microsoft Partnership; Clearspan Debuts Secure Comms Tool
Apr 29, 2022
|
3 Min Read
byLisa Schmeiser
Hybrid Work Gets Messy: Don't Blame the Workplace Metrics
Workspace
Hybrid Work Gets Messy: Don't Blame the Workplace Metrics
Hybrid Work Gets Messy: Don't Blame the Workplace Metrics
Apr 29, 2022
|
4 Min Read
byRyan Daily
You Can’t Lose With Biometrics When Measuring Safety
Customer Experience
You Can’t Lose With Biometrics When Measuring Safety
You Can’t Lose With Biometrics When Measuring Safety
Apr 29, 2022
|
7 Min Read
byDana Casielles
Preparing for Remote-Native Workers
AI Collaboration
Preparing for Remote-Native Workers
Preparing for Remote-Native Workers
Apr 29, 2022
|
3 Min Read
byEric Krapf
Designing Workspaces for Neurodiversity; Addressing Gender Inequalities in Hybrid Work
Workspace
Designing Workspaces for Neurodiversity; Addressing Gender Inequalities in Hybrid Work
Designing Workspaces for Neurodiversity; Addressing Gender Inequalities in Hybrid Work
Apr 28, 2022
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4 Min Read
byRyan Daily
Digital Customer Engagement Isn’t Slowing Down: What’s Driving It?
Customer Experience
Digital Customer Engagement Isn’t Slowing Down: What’s Driving It?
Digital Customer Engagement Isn’t Slowing Down: What’s Driving It?
Apr 28, 2022
|
4 Min Read
byDana Casielles
Converging Customer & Employee Experience Solutions
Sponsored Content
Converging Customer & Employee Experience Solutions
Converging Customer & Employee Experience Solutions
Apr 28, 2022
|
2 Min Read
byMatt Brown, Bandwidth
Boomerang Brings Humanity Back into Scheduling Meetings
Workspace
Boomerang Brings Humanity Back into Scheduling Meetings
Boomerang Brings Humanity Back into Scheduling Meetings
Apr 27, 2022
|
4 Min Read
byDana Casielles
Poly Releases Speakerphone, Lifesize Updates Interoperability Service
AI Collaboration
Poly Releases Speakerphone, Lifesize Updates Interoperability Service
Poly Releases Speakerphone, Lifesize Updates Interoperability Service
Apr 27, 2022
|
2 Min Read
byRyan Daily
A person on a scooter
Sponsored Content
Connecting Digital Experiences for Frictionless Customer Journeys
Connecting Digital Experiences for Frictionless Customer Journeys
Apr 27, 2022
|
3 Min Read
byLaura Bassett, NICE CXone
Wisq Gets Funding to Ease Employee Loneliness; Office Suck-Ups Return to Native Habitat This Spring
Workspace
Wisq Gets Funding to Ease Employee Loneliness; Office Suck-Ups Return to Native Habitat This Spring
Wisq Gets Funding to Ease Employee Loneliness; Office Suck-Ups Return to Native Habitat This Spring
Apr 26, 2022
|
3 Min Read
byLisa Schmeiser
Microsoft Teams Operator Connect Accelerator Program May Speed Teams Phone Adoption
UCaaS
Microsoft Teams Operator Connect Accelerator Program May Speed Teams Phone Adoption
Microsoft Teams Operator Connect Accelerator Program May Speed Teams Phone Adoption
Apr 26, 2022
|
6 Min Read
byPhil Edholm
A cloud graphic
Cloud Infrastructure
Lumen’s New Way to Service Old Customers
Lumen’s New Way to Service Old Customers
Apr 26, 2022
|
4 Min Read
byDave Michels
Pure IP Releases Zoom Service, Sprinklr Announces Amazon Connect Integration
Customer Experience
Pure IP Releases Zoom Service, Sprinklr Announces Amazon Connect Integration
Pure IP Releases Zoom Service, Sprinklr Announces Amazon Connect Integration
Apr 25, 2022
|
2 Min Read
byRyan Daily
A business handshake
Workspace
With Poly Buy, HP Sees Growth Opportunity
With Poly Buy, HP Sees Growth Opportunity
Apr 25, 2022
|
5 Min Read
byDave Michels
A cloud graphic
Network Technology
BaaS: Cloud From the Outside In
BaaS: Cloud From the Outside In
Apr 25, 2022
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5 Min Read
byTom Nolle
Business person holding phone icon
Customer Experience
Genesys Receives FedRAMP In Process Designation, Mitel Releases Handset Devices
Genesys Receives FedRAMP In Process Designation, Mitel Releases Handset Devices
Apr 22, 2022
|
2 Min Read
byRyan Daily
Executives looking to the future
Workspace
Culture Is as Culture Does
Culture Is as Culture Does
Apr 22, 2022
|
3 Min Read
byEric Krapf
Someone making a 911 call
Telecommunication Technology
How to Get Acceptable Dispatchable Location Information for E911?
How to Get Acceptable Dispatchable Location Information for E911?
Apr 21, 2022
|
5 Min Read
byMike Smith
Pressing a Zoom button
Workspace
Zoom Expands Ability to Host Events, Adds Whiteboarding Feature
Zoom Expands Ability to Host Events, Adds Whiteboarding Feature
Apr 20, 2022
|
2 Min Read
byLisa Schmeiser
Great Resignation or Reset? Contact Centers Seize the Moment
Customer Experience
Great Resignation or Reset? Contact Centers Seize the Moment
Great Resignation or Reset? Contact Centers Seize the Moment
Apr 20, 2022
|
5 Min Read
byZeus Kerravala
Microsoft Aims to Simplify, Accelerate Operator Connect With Partner Initiative
AI Collaboration
Microsoft Aims to Simplify, Accelerate Operator Connect With Partner Initiative
Microsoft Aims to Simplify, Accelerate Operator Connect With Partner Initiative
Apr 19, 2022
|
9 Min Read
byBrent Kelly & Tim Banting

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How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
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How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
Ccaas
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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