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News","/latest-news","newsletterSignUpPromo","pagination",{"_694":695,"_696":697},"totalCount",302,"currentPage",259,"contents",[700,723,736,749,762,772,785,799,809,820,833,844,855,866,876,889,900,913,927,937,948,959,969,980,993,1006,1019,1032,1042,1053,1063,1076,1087,1097,1108],{"_166":167,"_147":701,"_168":702,"_153":708,"_155":708,"_158":709,"_710":711,"_160":152,"_161":712,"_163":152,"_156":713,"_714":152,"_178":715,"_164":200,"_165":201,"_176":227,"_716":717,"_721":722},{"_149":152,"_151":152},[703],{"_52":704,"_172":705,"_174":706,"_707":152},"Melanie Turek","/author/melanie-turek","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltf020a9d5a876cd86/673c6005d6fd5237f0fc00a5/melanie_turek.jpg","role","A Look at the North American Hosted Email Market","/cloud-infrastructure/a-look-at-the-north-american-hosted-email-market","linkAttrs",{},"Jan 6, 2010","The hosted enterprise email market is taking off as companies grow more comfortable with the idea of releasing their mission-critical applications to the cloud.","articleBodyJsonSummary","normal","paidGating",{"_718":24,"_719":720},"paidContent","paidProductTaxonomy",[],"articleSize","big",{"_166":167,"_147":724,"_168":725,"_153":729,"_155":729,"_158":730,"_710":731,"_160":152,"_161":732,"_163":152,"_156":733,"_714":152,"_178":715,"_164":206,"_165":207,"_176":320,"_716":734,"_721":722},{"_149":152,"_151":152},[726],{"_52":727,"_172":728,"_174":152,"_707":152},"Allan Sulkin","/author/allan-sulkin","Google Officially Launches its Nexus One Smartphone","/telecommunication-technology/google-officially-launches-its-nexus-one-smartphone",{},"Jan 5, 2010","Google touts \"an exemplar of what's possible on mobile devices through Android--when cool apps meet a fast, bright and connected computer that fits in your pocket.\"",{"_718":24,"_719":735},[],{"_166":167,"_147":737,"_168":738,"_153":743,"_155":743,"_158":744,"_710":745,"_160":152,"_161":732,"_163":152,"_156":746,"_714":152,"_178":715,"_164":206,"_165":207,"_176":240,"_716":747,"_721":722},{"_149":152,"_151":152},[739],{"_52":740,"_172":741,"_174":742,"_707":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","How Much Market for VoIP/IP/UC?","/telecommunication-technology/how-much-market-for-voip-ip-uc-",{},"...And who's really the biggest?",{"_718":24,"_719":748},[],{"_166":167,"_147":750,"_168":751,"_153":756,"_155":756,"_158":757,"_710":758,"_160":152,"_161":732,"_163":152,"_156":759,"_714":152,"_178":715,"_164":203,"_165":204,"_176":320,"_716":760,"_721":722},{"_149":152,"_151":152},[752],{"_52":753,"_172":754,"_174":755,"_707":152},"Matt Brunk","/author/matt-brunk","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd46cf0f6729072ec/673c5ffe08af77acbb54de84/MattBrunk-60x74_2.jpg","Severing the Landline Cord","/network-technology/severing-the-landline-cord",{},"The trend shows that that cutting landlines isn't slowing down but gaining momentum. What will be revealing is whether the trend continues and by what rate.",{"_718":24,"_719":761},[],{"_166":167,"_147":763,"_168":764,"_153":766,"_155":766,"_158":767,"_710":768,"_160":152,"_161":732,"_163":152,"_156":769,"_714":152,"_178":715,"_164":203,"_165":204,"_176":320,"_716":770,"_721":722},{"_149":152,"_151":152},[765],{"_52":224,"_172":225,"_174":226,"_707":152},"AT&T Voice Network Blocking","/network-technology/at-t-voice-network-blocking",{},"My guess is the blocking was due to sheer call volume.",{"_718":24,"_719":771},[],{"_166":167,"_147":773,"_168":774,"_153":779,"_155":779,"_158":780,"_710":781,"_160":152,"_161":732,"_163":152,"_156":782,"_714":152,"_178":715,"_164":322,"_165":323,"_176":307,"_716":783,"_721":722},{"_149":152,"_151":152},[775],{"_52":776,"_172":777,"_174":778,"_707":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","AT&T's Call to Sunset the PSTN","/contact-centers/at-t-s-call-to-sunset-the-pstn",{},"2010 could be the year a phase-out starts; what are the issues for the enterprise?",{"_718":24,"_719":784},[],{"_166":167,"_147":786,"_168":787,"_153":792,"_155":792,"_158":793,"_710":794,"_160":152,"_161":795,"_163":152,"_156":796,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":797,"_721":722},{"_149":152,"_151":152},[788],{"_52":789,"_172":790,"_174":791,"_707":152},"Michael Finneran","/author/michael-finneran","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd98edd2d209b506a/673c5ffc47074326220356b0/Finneran_Michael.jpg","Mobile Predictions for 2010","/telecommunication-technology/mobile-predictions-for-2010",{},"Jan 4, 2010","Enterprise FMC will continue to be the topic most discussed and least implemented.",{"_718":24,"_719":798},[],{"_166":167,"_147":800,"_168":801,"_153":803,"_155":803,"_158":804,"_710":805,"_160":152,"_161":795,"_163":152,"_156":806,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":807,"_721":722},{"_149":152,"_151":152},[802],{"_52":753,"_172":754,"_174":755,"_707":152},"Changes In Revenue","/telecommunication-technology/changes-in-revenue",{},"When I look at the graph showing monthly MAC revenue, at first glance it was almost a weeping moment. Then, I viewed the graph and statistics for the Maintenance revenue.",{"_718":24,"_719":808},[],{"_166":167,"_147":810,"_168":811,"_153":813,"_155":813,"_158":814,"_710":815,"_160":152,"_161":816,"_163":152,"_156":817,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":818,"_721":722},{"_149":152,"_151":152},[812],{"_52":727,"_172":728,"_174":152,"_707":152},"Mitel IPO in the Works","/telecommunication-technology/mitel-ipo-in-the-works",{},"Dec 30, 2009","The primary reason for a near term IPO is that the company needs the money sooner than later.",{"_718":24,"_719":819},[],{"_166":167,"_147":821,"_168":822,"_153":827,"_155":827,"_158":828,"_710":829,"_160":152,"_161":816,"_163":152,"_156":830,"_714":152,"_178":715,"_164":256,"_165":257,"_176":240,"_716":831,"_721":722},{"_149":152,"_151":152},[823],{"_52":824,"_172":825,"_174":826,"_707":152},"John Bartlett","/author/john-bartlett","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8c932fbe2909b2fa/673c5ffe4bfd003490ba97fc/Bartlett_John_headshot_150.jpg","Models of Video Conferencing Utilization","/video-conferencing/models-of-video-conferencing-utilization",{},"We need a statistical model like Erlang, but with a different set of characteristics so we can accurately estimate the peak bandwidth demand on the network.",{"_718":24,"_719":832},[],{"_166":167,"_147":834,"_168":835,"_153":837,"_155":837,"_158":838,"_710":839,"_160":152,"_161":840,"_163":152,"_156":841,"_714":152,"_178":715,"_164":200,"_165":201,"_176":240,"_716":842,"_721":722},{"_149":152,"_151":152},[836],{"_52":190,"_172":191,"_174":192,"_707":152},"What's Hot and What's Not for 2010","/cloud-infrastructure/what-s-hot-and-what-s-not-for-2010",{},"Dec 29, 2009","Cloud computing announcements will be hot, deployments will be not. Social media will be hot with workers and not with IT departments. SIP Trunking is hot. No qualifier of \"not\" on this one.",{"_718":24,"_719":843},[],{"_166":167,"_147":845,"_168":846,"_153":848,"_155":848,"_158":849,"_710":850,"_160":152,"_161":851,"_163":152,"_156":852,"_714":152,"_178":715,"_164":206,"_165":207,"_176":240,"_716":853,"_721":722},{"_149":152,"_151":152},[847],{"_52":190,"_172":191,"_174":192,"_707":152},"What We Will Remember 2009 For","/telecommunication-technology/what-we-will-remember-2009-for",{},"Dec 24, 2009","The economy, Nortel, consolidation, SIP trunking, and what enterprise managers can learn from Tiger Woods.",{"_718":24,"_719":854},[],{"_166":167,"_147":856,"_168":857,"_153":859,"_155":859,"_158":860,"_710":861,"_160":152,"_161":862,"_163":152,"_156":863,"_714":152,"_178":715,"_164":256,"_165":257,"_176":193,"_716":864,"_721":722},{"_149":152,"_151":152},[858],{"_52":237,"_172":238,"_174":239,"_707":152},"What to Watch in 2010","/video-conferencing/what-to-watch-in-2010",{},"Dec 23, 2009","The top 5: The next OCS release; Norvaya; Cisco vs. Microsoft; video; and UC's future.",{"_718":24,"_719":865},[],{"_166":167,"_147":867,"_168":868,"_153":870,"_155":870,"_158":871,"_710":872,"_160":152,"_161":862,"_163":152,"_156":873,"_714":152,"_178":715,"_164":206,"_165":207,"_176":307,"_716":874,"_721":722},{"_149":152,"_151":152},[869],{"_52":753,"_172":754,"_174":755,"_707":152},"2010: Year of the Tiger","/telecommunication-technology/2010-year-of-the-tiger",{},"Especially challenging will be justifying the means for the ends, and this means endpoints in every network. In case you haven't noticed, endpoints aren't cheap.",{"_718":24,"_719":875},[],{"_166":167,"_147":877,"_168":878,"_153":883,"_155":883,"_158":884,"_710":885,"_160":152,"_161":862,"_163":152,"_156":886,"_714":152,"_178":715,"_164":206,"_165":207,"_176":227,"_716":887,"_721":722},{"_149":152,"_151":152},[879],{"_52":880,"_172":881,"_174":882,"_707":152},"Larry Lisser","/author/larry-lisser","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltdd7439a4da7bad71/673c600996b78ffcb7193f81/larry_lisser.png","Jingle Bells Ringing for Jajah: How they created $200M of Perceived Value.","/telecommunication-technology/jingle-bells-ringing-for-jajah-how-they-created-200m-of-perceived-value-",{},"By combining proof of scale, evidence of incremental ways to commercialize voice services and by reminding the audience of its ability to innovate, Jajah stimulated the appetite required for exit.",{"_718":24,"_719":888},[],{"_166":167,"_147":890,"_168":891,"_153":893,"_155":893,"_158":894,"_710":895,"_160":152,"_161":896,"_163":152,"_156":897,"_714":152,"_178":715,"_164":206,"_165":207,"_176":240,"_716":898,"_721":722},{"_149":152,"_151":152},[892],{"_52":317,"_172":318,"_174":319,"_707":152},"Channel Changes on Deck","/telecommunication-technology/channel-changes-on-deck",{},"Dec 22, 2009","The dealer of the future will need to adapt to a tighter, more efficient channel model with broader skills as the marketplace changes.",{"_718":24,"_719":899},[],{"_166":167,"_147":901,"_168":902,"_153":907,"_155":907,"_158":908,"_710":909,"_160":152,"_161":896,"_163":152,"_156":910,"_714":152,"_178":715,"_164":242,"_165":243,"_176":307,"_716":911,"_721":722},{"_149":152,"_151":152},[903],{"_52":904,"_172":905,"_174":906,"_707":152},"Tom Nolle","/author/tom-nolle","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt46b2870da7a9b3bc/673c60034e1fdd7ac0c8afff/TomNollle_Headshot2017.jpg","Fighting for the Soul of UC","/digital-workplace/fighting-for-the-soul-of-uc",{},"Of those C-level executives who thought UC was strategic, __every one__ was involved in a UC project that totally bypassed current voice systems, vendors, and technology.",{"_718":24,"_719":912},[],{"_166":167,"_147":914,"_168":915,"_153":920,"_155":920,"_158":921,"_710":922,"_160":152,"_161":923,"_163":152,"_156":924,"_714":152,"_178":715,"_164":247,"_165":248,"_176":320,"_716":925,"_721":722},{"_149":152,"_151":152},[916],{"_52":917,"_172":918,"_174":919,"_707":152},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png","Avaya/Nortel Acquisition Industry Analyst Call","/ucaas/avaya-nortel-acquisition-industry-analyst-call",{},"Dec 21, 2009","At the time of the acquisition, Nortel's Enterprise business was around $1.5 billion. That makes it about half the size it was in 2006.",{"_718":24,"_719":926},[],{"_166":167,"_147":928,"_168":929,"_153":931,"_155":931,"_158":932,"_710":933,"_160":152,"_161":923,"_163":152,"_156":934,"_714":152,"_178":715,"_164":247,"_165":248,"_176":320,"_716":935,"_721":722},{"_149":152,"_151":152},[930],{"_52":727,"_172":728,"_174":152,"_707":152},"Avaya Analyst Call Today: A Sneak Preview","/ucaas/avaya-analyst-call-today-a-sneak-preview",{},"The merged entities will have annual revenues of about $5.5 billion, an industry leading total, with strong financial ratios.",{"_718":24,"_719":936},[],{"_166":167,"_147":938,"_168":939,"_153":941,"_155":941,"_158":942,"_710":943,"_160":152,"_161":944,"_163":152,"_156":945,"_714":152,"_178":715,"_164":247,"_165":248,"_176":320,"_716":946,"_721":722},{"_149":152,"_151":152},[940],{"_52":776,"_172":777,"_174":778,"_707":152},"Avaya's Todd Abbott: \"We're Ready to Go\"","/ucaas/avaya-s-todd-abbott-we-re-ready-to-go-",{},"Dec 18, 2009","\"This is not going to take long to integrate,\" Abbott told me. \"The planning has been fundamentally done.\"",{"_718":24,"_719":947},[],{"_166":167,"_147":949,"_168":950,"_153":952,"_155":952,"_158":953,"_710":954,"_160":152,"_161":944,"_163":152,"_156":955,"_714":152,"_178":715,"_164":247,"_165":248,"_176":956,"_716":957,"_721":722},{"_149":152,"_151":152},[951],{"_52":776,"_172":777,"_174":778,"_707":152},"Avaya Closes Nortel Deal (Update 2: Now It's Official)","/ucaas/avaya-closes-nortel-deal-update-2-now-it-s-official-",{},"Avaya reportedly will announce on January 19 a roadmap for blending the Nortel products into the Avaya offerings.",1,{"_718":24,"_719":958},[],{"_166":167,"_147":960,"_168":961,"_153":963,"_155":963,"_158":964,"_710":965,"_160":152,"_161":944,"_163":152,"_156":966,"_714":152,"_178":715,"_164":330,"_165":331,"_176":227,"_716":967,"_721":722},{"_149":152,"_151":152},[962],{"_52":753,"_172":754,"_174":755,"_707":152},"Reality Check: What's Hitting the Consumers?","/customer-experience/reality-check-what-s-hitting-the-consumers-",{},"While companies continue to slash and cut payrolls and expenditures, individuals need to focus on learning how to operate like a startup.",{"_718":24,"_719":968},[],{"_166":167,"_147":970,"_168":971,"_153":973,"_155":973,"_158":974,"_710":975,"_160":152,"_161":976,"_163":152,"_156":977,"_714":152,"_178":715,"_164":259,"_165":260,"_176":956,"_716":978,"_721":722},{"_149":152,"_151":152},[972],{"_52":224,"_172":225,"_174":226,"_707":152},"110 Billion Text Messages Last December","/team-messaging/110-billion-text-messages-last-december",{},"Dec 17, 2009","Text messages are simple, quick, and offer some privacy over talking in a crowd. Any Unified Communications strategy should include handling text messages.",{"_718":24,"_719":979},[],{"_166":167,"_147":981,"_168":982,"_153":986,"_155":986,"_158":987,"_710":988,"_160":152,"_161":989,"_163":152,"_156":990,"_714":152,"_178":715,"_164":200,"_165":201,"_176":320,"_716":991,"_721":722},{"_149":152,"_151":152},[983],{"_52":984,"_172":985,"_174":152,"_707":152},"Lisa Pierce","/author/lisa-pierce","On My Wish List for 2010: Certifying the Cloud","/cloud-infrastructure/on-my-wish-list-for-2010-certifying-the-cloud",{},"Dec 16, 2009","I think this trust issue will impede larger business customer interest in migrating to this type of architecture for a number of business-critical functions.",{"_718":24,"_719":992},[],{"_166":167,"_147":994,"_168":995,"_153":1000,"_155":1000,"_158":1001,"_710":1002,"_160":152,"_161":989,"_163":152,"_156":1003,"_714":152,"_178":715,"_164":247,"_165":248,"_176":240,"_716":1004,"_721":722},{"_149":152,"_151":152},[996],{"_52":997,"_172":998,"_174":999,"_707":152},"Don Van Doren","/author/don-van-doren","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt072b78f03fc4ddf2/673c600076b875327b5a6604/don_van_doren.jpg","Unified Communications and Gartner's Strategic Technologies","/ucaas/unified-communications-and-gartner-s-strategic-technologies",{},"When Gartner identified its Top 10 Strategic Technologies for 2010 at Symposium this fall, UC wasn't on the list.",{"_718":24,"_719":1005},[],{"_166":167,"_147":1007,"_168":1008,"_153":1013,"_155":1013,"_158":1014,"_710":1015,"_160":152,"_161":989,"_163":152,"_156":1016,"_714":152,"_178":715,"_164":206,"_165":207,"_176":240,"_716":1017,"_721":722},{"_149":152,"_151":152},[1009],{"_52":1010,"_172":1011,"_174":1012,"_707":152},"Marty Parker","/author/marty-parker","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7f7a7ae7360affeb/673c6001e8c616f943d9863f/Marty.jpg","A Rose By Any Other Name","/telecommunication-technology/a-rose-by-any-other-name",{},"Why spend time debating whether something is unified communications or not? Just look at the results.",{"_718":24,"_719":1018},[],{"_166":167,"_147":1020,"_168":1021,"_153":1026,"_155":1026,"_158":1027,"_710":1028,"_160":152,"_161":989,"_163":152,"_156":1029,"_714":152,"_178":715,"_164":139,"_165":140,"_176":227,"_716":1030,"_721":722},{"_149":152,"_151":152},[1022],{"_52":1023,"_172":1024,"_174":1025,"_707":152},"Brian Riggs","/author/brian-riggs","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt39d7cddbff02e8c1/673c5ffcb3faf7ad45a4bcdc/brian_riggs_2.jpg","Peer-to-Peer Voice System Revival?","/ai-voice/peer-to-peer-voice-system-revival-",{},"A twist on the P2P systems of yore, a DECT base station is built into each of the phones, letting users connect a cordless handset or headset to the IP phone for mobility within the office.",{"_718":24,"_719":1031},[],{"_166":167,"_147":1033,"_168":1034,"_153":1036,"_155":1036,"_158":1037,"_710":1038,"_160":152,"_161":989,"_163":152,"_156":1039,"_714":152,"_178":715,"_164":322,"_165":323,"_176":320,"_716":1040,"_721":722},{"_149":152,"_151":152},[1035],{"_52":704,"_172":705,"_174":706,"_707":152},"Indentifying UC Opportunities in the Healthcare Market","/contact-centers/indentifying-uc-opportunities-in-the-healthcare-market",{},"Only 30 to 35 percent of U.S. healthcare institutions have already adopted IP telephony; but the industry has been one of the earliest adopters of WLAN infrastructure.",{"_718":24,"_719":1041},[],{"_166":167,"_147":1043,"_168":1044,"_153":1046,"_155":1046,"_158":1047,"_710":1048,"_160":152,"_161":1049,"_163":152,"_156":1050,"_714":152,"_178":715,"_164":322,"_165":323,"_176":240,"_716":1051,"_721":722},{"_149":152,"_151":152},[1045],{"_52":727,"_172":728,"_174":152,"_707":152},"Sizing UC Market Makes Little Sense","/contact-centers/sizing-uc-market-makes-little-sense",{},"Dec 15, 2009","How does one have any sense of market revenues if one or more of the tracked products are often used in isolation of others, i.e. \"non-UC\" situations?",{"_718":24,"_719":1052},[],{"_166":167,"_147":1054,"_168":1055,"_153":1057,"_155":1057,"_158":1058,"_710":1059,"_160":152,"_161":1049,"_163":152,"_156":1060,"_714":152,"_178":715,"_164":139,"_165":140,"_176":227,"_716":1061,"_721":722},{"_149":152,"_151":152},[1056],{"_52":880,"_172":881,"_174":882,"_707":152},"How a Jobs Website Uses New Voice Apps","/ai-voice/how-a-jobs-website-uses-new-voice-apps",{},"With the notion of metered, costly voice mostly behind us, entrepreneurs are finally free to imagine what kind of problems voice could solve.",{"_718":24,"_719":1062},[],{"_166":167,"_147":1064,"_168":1065,"_153":1070,"_155":1070,"_158":1071,"_710":1072,"_160":152,"_161":1049,"_163":152,"_156":1073,"_714":152,"_178":715,"_164":253,"_165":254,"_176":240,"_716":1074,"_721":722},{"_149":152,"_151":152},[1066],{"_52":1067,"_172":1068,"_174":1069,"_707":152},"Blair Pleasant","/author/blair-pleasant","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte02096dc8c5495fa/673c5fffb5a7ed3444a1dc64/6074_BlairPleasant.jpg","ADTRAN's New UC Suite","/ai-assistants-copilots/adtran-s-new-uc-suite",{},"The ADTRAN solution supports a more powerful and feature rich system while saving the school district over $200,000 in annual operation costs.",{"_718":24,"_719":1075},[],{"_166":167,"_147":1077,"_168":1078,"_153":1080,"_155":1080,"_158":1081,"_710":1082,"_160":152,"_161":1083,"_163":152,"_156":1084,"_714":152,"_178":715,"_164":242,"_165":243,"_176":307,"_716":1085,"_721":722},{"_149":152,"_151":152},[1079],{"_52":753,"_172":754,"_174":755,"_707":152},"ADTRAN Seals The Deal With UC Server","/digital-workplace/adtran-seals-the-deal-with-uc-server",{},"Dec 14, 2009","ADTRAN is taking a deep dive into UC and banking on good positioning and applications.",{"_718":24,"_719":1086},[],{"_166":167,"_147":1088,"_168":1089,"_153":1091,"_155":1091,"_158":1092,"_710":1093,"_160":152,"_161":1083,"_163":152,"_156":1094,"_714":152,"_178":715,"_164":322,"_165":323,"_176":240,"_716":1095,"_721":722},{"_149":152,"_151":152},[1090],{"_52":727,"_172":728,"_174":152,"_707":152},"A Few Mundane Thoughts on the Small Business Market","/contact-centers/a-few-mundane-thoughts-on-the-small-business-market",{},"If you would like to see more attention paid to the Small Business market on No Jitter or at VoiceCon please comment below.",{"_718":24,"_719":1096},[],{"_166":167,"_147":1098,"_168":1099,"_153":1101,"_155":1101,"_158":1102,"_710":1103,"_160":152,"_161":1104,"_163":152,"_156":1105,"_714":152,"_178":715,"_164":247,"_165":248,"_176":227,"_716":1106,"_721":722},{"_149":152,"_151":152},[1100],{"_52":917,"_172":918,"_174":919,"_707":152},"Avaya's Self-Funded Roadmap Methodology","/ucaas/avaya-s-self-funded-roadmap-methodology",{},"Dec 11, 2009","Revenue earned in early phases of the deployment funds successive phases.",{"_718":24,"_719":1107},[],{"_166":167,"_147":1109,"_168":1110,"_153":1112,"_155":1112,"_158":1113,"_710":1114,"_160":152,"_161":1104,"_163":152,"_156":1115,"_714":152,"_178":715,"_164":139,"_165":140,"_176":227,"_716":1116,"_721":722},{"_149":152,"_151":152},[1111],{"_52":727,"_172":728,"_174":152,"_707":152},"Cisco Financial Analyst Conference Provides Strong Shout Out to its Voice Business","/ai-voice/cisco-financial-analyst-conference-provides-strong-shout-out-to-its-voice-business",{},"Every dollar of revenue Cisco earns on voice communications pulls through an additional $3 in network infrastructure revenue.",{"_718":24,"_719":1117},[],"sidebarModules",[1120,1176,1189],{"_87":1121,"_1122":1123,"_1173":1174},"module_content_cards","data",{"_111":1124,"_1125":1126,"_178":1127,"_698":1128,"_1169":1170,"_1171":1170,"_1172":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1129,1144,1156],{"_87":1130,"_1122":1131},"contentPreview",{"_166":167,"_178":1132,"_147":1133,"_153":1135,"_155":1135,"_158":1136,"_160":1136,"_710":1137,"_161":1138,"_163":152,"_164":1139,"_165":328,"_168":1140,"_176":193,"_716":1142},"card-horizontal",{"_149":1134,"_151":1135},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its 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2024",[1153],{"_52":917,"_172":918,"_174":919},{"_718":24,"_719":1155},[],{"_87":1130,"_1122":1157},{"_166":167,"_178":1132,"_147":1158,"_153":1160,"_155":1160,"_158":1161,"_160":1161,"_710":1162,"_161":1163,"_163":152,"_164":1139,"_165":328,"_168":1164,"_176":1166,"_716":1167},{"_149":1159,"_151":1160},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 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