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UCaaS
Optimizing Unified Communications SurveyOptimizing Unified Communications Survey

A user survey finds piecemeal implementation and almost universal need for third-party integration help.

byGary Audin
Jun 10, 2011
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2 Min Read
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UCaaS
Avaya Files for $1 Billion IPO (Updated w/Filing)Avaya Files for $1 Billion IPO (Updated w/Filing)
byEric Krapf
Jun 9, 2011
2 Min Read
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Contact Centers
Is That Call Normal? Is it Even a Human Being?Is That Call Normal? Is it Even a Human Being?
byMykola Konrad
Jun 9, 2011
2 Min Read
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Network Technology
Enterasys Enables Social Media-Driven Network ManagementEnterasys Enables Social Media-Driven Network Management
byZeus Kerravala
Jun 9, 2011
4 Min Read
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Telecommunication Technology
Vidyo Introduces TelepresenceVidyo Introduces Telepresence
byJohn Bartlett
Jun 8, 2011
5 Min Read
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Customer Experience
SIPv6: The Day of ReckoningSIPv6: The Day of Reckoning
Jun 7, 2011
6 Min Read
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Cloud Infrastructure
Apple iCloud Golden Arches Hopeful
Apple iCloud Golden Arches Hopeful
Jun 7, 2011
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4 Min Read
byMatt Brunk
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UCaaS
WSJ Reports Avaya to File for IPO
WSJ Reports Avaya to File for IPO
Jun 7, 2011
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1 Min Read
byEric Krapf
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Telecommunication Technology
Mitel Focuses on Channel, Virtualization and Mobility
Mitel Focuses on Channel, Virtualization and Mobility
Jun 7, 2011
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5 Min Read
byEric Krapf
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Video Conferencing
Microsoft-Skype's Endgame
Microsoft-Skype's Endgame
Jun 6, 2011
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7 Min Read
byDave Michels
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UCaaS
The Future of Unified Communications is Social
The Future of Unified Communications is Social
Jun 6, 2011
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6 Min Read
byJacques Pavlenyi
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Telecommunication Technology
Single Number Service Reality by CounterPath
Single Number Service Reality by CounterPath
Jun 6, 2011
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3 Min Read
byMatt Brunk
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Telecommunication Technology
The Future of the Mobile Enterprise
The Future of the Mobile Enterprise
Jun 3, 2011
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4 Min Read
byMichael Finneran
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Data Privacy
Can You Find Me Now: Tales from the 911 Field
Can You Find Me Now: Tales from the 911 Field
Jun 3, 2011
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5 Min Read
byIrwin Lazar
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Video Conferencing
Polycom Gangs up on Cisco with HP and Microsoft
Polycom Gangs up on Cisco with HP and Microsoft
Jun 2, 2011
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5 Min Read
byZeus Kerravala
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Video Conferencing
Skype Axes Asterisk Integration: Looking for Answers
Skype Axes Asterisk Integration: Looking for Answers
Jun 1, 2011
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6 Min Read
byBrian Riggs
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Video Conferencing
Polycom Bombshell
Polycom Bombshell
Jun 1, 2011
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5 Min Read
byAndrew W. Davis
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Contact Centers
Frost & Sullivan Releases UC Solutions Market Engineering Report
Frost & Sullivan Releases UC Solutions Market Engineering Report
Jun 1, 2011
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3 Min Read
byMelanie Turek
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Customer Experience
Social Media and Customer Care: The Buzz Continues
Social Media and Customer Care: The Buzz Continues
May 31, 2011
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3 Min Read
bySheila McGee-Smith
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Telecommunication Technology
Energy Efficiency Resources
Energy Efficiency Resources
May 31, 2011
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4 Min Read
byGary Audin
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Telecommunication Technology
iPhone Users: No Mercy For Phantom Data Usage
iPhone Users: No Mercy For Phantom Data Usage
May 31, 2011
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5 Min Read
byMatt Brunk
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AI & Automation
Message to the Microsoft Community: Embrace Change or Become Dinosaurs
Message to the Microsoft Community: Embrace Change or Become Dinosaurs
May 27, 2011
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4 Min Read
byZeus Kerravala
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Video Conferencing
Skype, Asterisk, and Microsoft
Skype, Asterisk, and Microsoft
May 26, 2011
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5 Min Read
byDave Michels
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Telecommunication Technology
Windows Phone Mango: Aiming Low in the Enterprise
Windows Phone Mango: Aiming Low in the Enterprise
May 24, 2011
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4 Min Read
byMichael Finneran
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Telecommunication Technology
Will Social Business Change the Conversation?
Will Social Business Change the Conversation?
May 24, 2011
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3 Min Read
byJim Burton
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UCaaS
Avaya: Small Business is Big Business
Avaya: Small Business is Big Business
May 23, 2011
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3 Min Read
byGary Audin
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Telecommunication Technology
SIP Trunk Security, Cost Optimization and Quality (Corrected)
SIP Trunk Security, Cost Optimization and Quality (Corrected)
May 23, 2011
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1 Min Read
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Cloud Infrastructure
M2M In The Cloud: It's Taking Shape
M2M In The Cloud: It's Taking Shape
May 23, 2011
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6 Min Read
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Telecommunication Technology
Start Up
Start Up
May 23, 2011
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4 Min Read
byMatt Brunk
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Telecommunication Technology
Those Other SIP Devices to Support
Those Other SIP Devices to Support
May 20, 2011
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3 Min Read
byGary Audin
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Network Technology
Slideshow: Bandwidth Design for Real-time Networks
Slideshow: Bandwidth Design for Real-time Networks
May 19, 2011
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1 Min Read
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Video Conferencing
Frost & Sullivan Video Conferencing and Telepresence Endpoints Market Report
Frost & Sullivan Video Conferencing and Telepresence Endpoints Market Report
May 19, 2011
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2 Min Read
byMelanie Turek
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Contact Centers
Hosted Contact Center's Just the Ticket for New Era
Hosted Contact Center's Just the Ticket for New Era
May 18, 2011
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6 Min Read
byEric Krapf
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Video Conferencing
Options for Integrating Third-Party Video Solutions with Microsoft Lync
Options for Integrating Third-Party Video Solutions with Microsoft Lync
May 17, 2011
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21 Min Read
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Cloud Infrastructure
G-Force Dallas: Customers, Partners and Clouds
G-Force Dallas: Customers, Partners and Clouds
May 17, 2011
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2 Min Read
bySheila McGee-Smith

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