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Cloud Infrastructure
Move Over IT, Get Your Own CloudMove Over IT, Get Your Own Cloud

Until the Internet grows QoS or a better mousetrap is built for voice, I don't see the demise of the PBX or the desktop phone coming soon.

byMatt Brunk
Apr 16, 2012
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4 Min Read
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Network Technology
Detecting Link CongestionDetecting Link Congestion
byTerry Slattery
Apr 13, 2012
4 Min Read
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Video Conferencing
UC and Data Convergence Increasing the Need for QoSUC and Data Convergence Increasing the Need for QoS
byGreg Wolf
Apr 12, 2012
3 Min Read
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Telecommunication Technology
FCC Steps Up Fight Against Mobile Device TheftFCC Steps Up Fight Against Mobile Device Theft
byEric Krapf
Apr 11, 2012
2 Min Read
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Contact Centers
Language (not Speech) in the Contact CenterLanguage (not Speech) in the Contact Center
bySheila McGee-Smith
Apr 11, 2012
3 Min Read
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Network Technology
Opower Discovers BlueJeans NetworkOpower Discovers BlueJeans Network
byMatt Brunk
Apr 11, 2012
2 Min Read
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UCaaS
Enterprise Connect 2012: What Was Missing
Enterprise Connect 2012: What Was Missing
Apr 10, 2012
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3 Min Read
byBlair Pleasant
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Telecommunication Technology
The End of the Desk Phone?
The End of the Desk Phone?
Apr 10, 2012
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4 Min Read
byPhil Edholm
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Telecommunication Technology
Facebook Acquires Instagram
Facebook Acquires Instagram
Apr 10, 2012
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3 Min Read
byDave Michels
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Video Conferencing
Getting a Handle on Video Traffic
Getting a Handle on Video Traffic
Apr 9, 2012
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3 Min Read
byEric Krapf
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Network Technology
Building BYOD-Ready Networks
Building BYOD-Ready Networks
Apr 9, 2012
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4 Min Read
byEric Krapf
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Cloud Infrastructure
Back up Your PBX Off Premises
Back up Your PBX Off Premises
Apr 9, 2012
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3 Min Read
byGary Audin
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AI Collaboration
Collaboration Reality at EC12
Collaboration Reality at EC12
Apr 6, 2012
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4 Min Read
byGary Audin
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Video Conferencing
The Keynotes of EC12
The Keynotes of EC12
Apr 5, 2012
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5 Min Read
byDave Michels
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Digital Workplace
A Message to IT About BYOD: Resistance is Futile
A Message to IT About BYOD: Resistance is Futile
Apr 5, 2012
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4 Min Read
byZeus Kerravala
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Telecommunication Technology
RFP: UC Without a New PBX: Lower Costs, Better UC Roadmaps
RFP: UC Without a New PBX: Lower Costs, Better UC Roadmaps
Apr 5, 2012
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5 Min Read
byMarty Parker
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UCaaS
Shout Outs from Enterprise Connect
Shout Outs from Enterprise Connect
Apr 3, 2012
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5 Min Read
byBlair Pleasant
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Video Conferencing
A Closer Look at Siemens' Video Play
A Closer Look at Siemens' Video Play
Apr 3, 2012
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5 Min Read
byBrian Riggs
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Network Technology
Meet the New Internet, Same as the Old Internet
Meet the New Internet, Same as the Old Internet
Apr 3, 2012
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3 Min Read
byEric Krapf
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Telecommunication Technology
Cisco Swims Against the Tide on SIP Trunking
Cisco Swims Against the Tide on SIP Trunking
Apr 3, 2012
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7 Min Read
byEric Krapf
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Telecommunication Technology
RIM Posts First Loss in Seven Years: Now What?
RIM Posts First Loss in Seven Years: Now What?
Apr 2, 2012
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5 Min Read
byMichael Finneran
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Video Conferencing
Contact Center HD by Voice4Net
Contact Center HD by Voice4Net
Apr 1, 2012
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1 Min Read
bySheila McGee-Smith
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Telecommunication Technology
ADTRAN Hits Target On SMB
ADTRAN Hits Target On SMB
Apr 1, 2012
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3 Min Read
byMatt Brunk
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Video Conferencing
Musings from Enterprise Connect 2012
Musings from Enterprise Connect 2012
Mar 30, 2012
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5 Min Read
byZeus Kerravala
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Video Conferencing
Enterprise Connect Day 3: Microsoft Promises Skype Roadmap--Later
Enterprise Connect Day 3: Microsoft Promises Skype Roadmap--Later
Mar 29, 2012
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4 Min Read
byEric Krapf
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AI Voice
Test Tools for Voice and Video
Test Tools for Voice and Video
Mar 29, 2012
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6 Min Read
byTerry Slattery
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Telecommunication Technology
Day 3 at Enterprise Connect: SIP Trunking is Long on Promise and Short on Results
Day 3 at Enterprise Connect: SIP Trunking is Long on Promise and Short on Results
Mar 29, 2012
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4 Min Read
byZeus Kerravala
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Customer Experience
Lunch with Lync
Lunch with Lync
Mar 29, 2012
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3 Min Read
bySheila McGee-Smith
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AI Collaboration
Day 2 at Enterprise Connect: TeleCollaboration Has Arrived
Day 2 at Enterprise Connect: TeleCollaboration Has Arrived
Mar 28, 2012
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4 Min Read
byZeus Kerravala
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Cloud Infrastructure
End Users Take Center Stage at Enterprise Connect
End Users Take Center Stage at Enterprise Connect
Mar 28, 2012
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3 Min Read
byEric Krapf
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Cloud Infrastructure
Contact Centers in the Cloud
Contact Centers in the Cloud
Mar 27, 2012
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1 Min Read
bySheila McGee-Smith
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Cloud Infrastructure
Cisco and Avaya: Dueling Keynotes at Enterprise Connect
Cisco and Avaya: Dueling Keynotes at Enterprise Connect
Mar 27, 2012
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5 Min Read
byEric Krapf
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Data Management
UC Deployment Data and Growth Rates
UC Deployment Data and Growth Rates
Mar 27, 2012
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5 Min Read
byRussell Bennett
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Cloud Infrastructure
Day 1 of Enterprise Connect: Cloud Confusion
Day 1 of Enterprise Connect: Cloud Confusion
Mar 27, 2012
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4 Min Read
byZeus Kerravala
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Network Technology
Social Networking in the Contact Center
Social Networking in the Contact Center
Mar 27, 2012
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2 Min Read
bySheila McGee-Smith

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