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cloud or the company's data center.","articleBodyJsonSummary","normal","paidGating",{"_718":24,"_719":720},"paidContent","paidProductTaxonomy",[],"articleSize","big",{"_166":167,"_147":724,"_168":725,"_153":730,"_155":730,"_158":731,"_710":732,"_160":152,"_161":733,"_163":152,"_156":734,"_714":152,"_178":715,"_164":255,"_165":256,"_176":241,"_716":735,"_721":722},{"_149":152,"_151":152},[726],{"_52":727,"_172":728,"_174":729,"_707":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","Interop: Where Do You Most Need UC Interoperability?","/video-conferencing/interop-where-do-you-most-need-uc-interoperability-",{},"May 8, 2012","Areas like IM/presence federation and video interoperability are hot topics of discussion, but for many customers, it's about getting legacy PBXs to work with the new 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Edholm","/author/phil-edholm","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt374175a7f74ec485/673c6015de510692ca7078da/PhilEdholmauthorpage.jpg","Free Cisco Jabber: What Does It Mean?","/network-technology/free-cisco-jabber-what-does-it-mean-",{},"We are entering a new era in UC and the market. 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In many cases, you are already sitting on an abundance of software capability.",{"_718":24,"_719":886},[],{"_166":167,"_147":888,"_168":889,"_153":891,"_155":891,"_158":892,"_710":893,"_160":152,"_161":894,"_163":152,"_156":895,"_714":152,"_178":715,"_164":207,"_165":208,"_176":241,"_716":896,"_721":722},{"_149":152,"_151":152},[890],{"_52":827,"_172":828,"_174":829,"_707":152},"What To Expect from BlackBerry World","/telecommunication-technology/what-to-expect-from-blackberry-world",{},"Apr 30, 2012","RIM needs compelling products, and it needs them fast--certainly faster than the timeframes RIM is promising.",{"_718":24,"_719":897},[],{"_166":167,"_147":899,"_168":900,"_153":901,"_155":901,"_158":902,"_710":903,"_160":152,"_161":894,"_163":152,"_156":904,"_714":152,"_178":715,"_164":207,"_165":208,"_176":905,"_716":906,"_721":722},{"_149":152,"_151":152},[],"From the EC12 Vault: SIP Trunking and SBCs","/telecommunication-technology/from-the-ec12-vault-sip-trunking-and-sbcs",{},"A move to SIP Trunking likely means an investment in an enterprise SBC (E-SBC). In this excerpt from Enterprise Connect 2012, TechCaliber Consultants and LB3 Law help you understand the issues you'll face.",1,{"_718":24,"_719":907},[],{"_166":167,"_147":909,"_168":910,"_153":912,"_155":912,"_158":913,"_710":914,"_160":152,"_161":894,"_163":152,"_156":915,"_714":152,"_178":715,"_164":207,"_165":208,"_176":349,"_716":916,"_721":722},{"_149":152,"_151":152},[911],{"_52":317,"_172":318,"_174":319,"_707":152},"Innovation Showcase Lessons","/telecommunication-technology/innovation-showcase-lessons",{},"A number of factors are combining to create perfect conditions for new enterprise-focused startups.",{"_718":24,"_719":917},[],{"_166":167,"_147":919,"_168":920,"_153":922,"_155":922,"_158":923,"_710":924,"_160":152,"_161":894,"_163":152,"_156":925,"_714":152,"_178":715,"_164":222,"_165":223,"_176":282,"_716":926,"_721":722},{"_149":152,"_151":152},[921],{"_52":778,"_172":779,"_174":780,"_707":152},"CounterPath Patent Connects Enterprise BYOD","/digital-workplace/counterpath-patent-connects-enterprise-byod",{},"Is enterprise equipped and ready for \"Instantaneous Communications?\"",{"_718":24,"_719":927},[],{"_166":167,"_147":929,"_168":930,"_153":935,"_155":935,"_158":936,"_710":937,"_160":152,"_161":938,"_163":152,"_156":939,"_714":152,"_178":715,"_164":204,"_165":205,"_176":241,"_716":940,"_721":722},{"_149":152,"_151":152},[931],{"_52":932,"_172":933,"_174":934,"_707":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","Finding the Cell Bug in the Boardroom","/network-technology/finding-the-cell-bug-in-the-boardroom",{},"Apr 27, 2012","The problem of cell phone use when not appropriate or not allowed is common and probably under-reported.",{"_718":24,"_719":941},[],{"_166":167,"_147":943,"_168":944,"_153":946,"_155":946,"_158":947,"_710":948,"_160":152,"_161":949,"_163":152,"_156":950,"_714":152,"_178":715,"_164":255,"_165":256,"_176":177,"_716":951,"_721":722},{"_149":152,"_151":152},[945],{"_52":765,"_172":766,"_174":767,"_707":152},"WebRTC: Is it a Game Changer?","/video-conferencing/webrtc-is-it-a-game-changer-",{},"Apr 26, 2012","Potentially, WebRTC and HTML5 could enable the same transformation for real-time communications that the original browser did for information.",{"_718":24,"_719":952},[],{"_166":167,"_147":954,"_168":955,"_153":957,"_155":957,"_158":958,"_710":959,"_160":152,"_161":949,"_163":152,"_156":960,"_714":152,"_178":715,"_164":207,"_165":208,"_176":307,"_716":961,"_721":722},{"_149":152,"_151":152},[956],{"_52":317,"_172":318,"_174":319,"_707":152},"Who Needs Clients?","/telecommunication-technology/who-needs-clients-",{},"I avoid clients on my desktop PC--however, and I don't totally understand this, I search for apps on my mobile device and become disappointed when they don't exist.",{"_718":24,"_719":962},[],{"_166":167,"_147":964,"_168":965,"_153":967,"_155":967,"_158":968,"_710":969,"_160":152,"_161":970,"_163":152,"_156":971,"_714":152,"_178":715,"_164":201,"_165":202,"_176":177,"_716":972,"_721":722},{"_149":152,"_151":152},[966],{"_52":317,"_172":318,"_174":319,"_707":152},"Google Driving into the Enterprise","/cloud-infrastructure/google-driving-into-the-enterprise",{},"Apr 25, 2012","Cloud-based storage and file synchronization could be the way Google finally breaks through to the enterprise.",{"_718":24,"_719":973},[],{"_166":167,"_147":975,"_168":976,"_153":978,"_155":978,"_158":979,"_710":980,"_160":152,"_161":970,"_163":152,"_156":981,"_714":152,"_178":715,"_164":204,"_165":205,"_176":241,"_716":982,"_721":722},{"_149":152,"_151":152},[977],{"_52":878,"_172":879,"_174":880,"_707":152},"Free Cisco Jabber: Where's the Federation?","/network-technology/free-cisco-jabber-where-s-the-federation-",{},"Why not just federate Cisco's platform and Jabber client with the existing (non-Cisco) IM products using XMPP, rather than rolling out Jabber everywhere?",{"_718":24,"_719":983},[],{"_166":167,"_147":985,"_168":986,"_153":988,"_155":988,"_158":989,"_710":990,"_160":152,"_161":970,"_163":152,"_156":991,"_714":152,"_178":715,"_164":222,"_165":223,"_176":177,"_716":992,"_721":722},{"_149":152,"_151":152},[987],{"_52":778,"_172":779,"_174":780,"_707":152},"UC Sell Job","/digital-workplace/uc-sell-job",{},"A good product or service can still sell itself and UC should be no exception.",{"_718":24,"_719":993},[],{"_166":167,"_147":995,"_168":996,"_153":998,"_155":998,"_158":999,"_710":1000,"_160":152,"_161":1001,"_163":152,"_156":1002,"_714":152,"_178":715,"_164":222,"_165":223,"_176":177,"_716":1003,"_721":722},{"_149":152,"_151":152},[997],{"_52":727,"_172":728,"_174":729,"_707":152},"UC for Efficiency?","/digital-workplace/uc-for-efficiency-",{},"Apr 24, 2012","You can gain efficiency by deploying UC features. You can also give users something that's almost as good as what they've been using for years at home.",{"_718":24,"_719":1004},[],{"_166":167,"_147":1006,"_168":1007,"_153":1012,"_155":1012,"_158":1013,"_710":1014,"_160":152,"_161":1015,"_163":152,"_156":1016,"_714":152,"_178":715,"_164":201,"_165":202,"_176":177,"_716":1017,"_721":722},{"_149":152,"_151":152},[1008],{"_52":1009,"_172":1010,"_174":1011,"_707":152},"Fred Knight","/author/fred-knight","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt22fa3c887565ab10/673c6004b8c252b7b9fbe022/fred_knight.jpg","Who's Going to Own What and Other Musings","/cloud-infrastructure/who-s-going-to-own-what-and-other-musings",{},"Apr 23, 2012","The cloud, SIP Trunking, management and WebRTC have emerged as leading-edge topics for the rest of this year.",{"_718":24,"_719":1018},[],{"_166":167,"_147":1020,"_168":1021,"_153":1023,"_155":1023,"_158":1024,"_710":1025,"_160":152,"_161":1015,"_163":152,"_156":1026,"_714":152,"_178":715,"_164":204,"_165":205,"_176":307,"_716":1027,"_721":722},{"_149":152,"_151":152},[1022],{"_52":704,"_172":705,"_174":706,"_707":152},"Cisco's UC: More Than Just a Contender","/network-technology/cisco-s-uc-more-than-just-a-contender",{},"Cisco's cloud-UC strategy is going to be perhaps the biggest driver of UCaaS that has ever lived.",{"_718":24,"_719":1028},[],{"_166":167,"_147":1030,"_168":1031,"_153":1033,"_155":1033,"_158":1034,"_710":1035,"_160":152,"_161":1015,"_163":152,"_156":1036,"_714":152,"_178":715,"_164":207,"_165":208,"_176":307,"_716":1037,"_721":722},{"_149":152,"_151":152},[1032],{"_52":304,"_172":305,"_174":306,"_707":152},"Cramming and Scamming: The Beat Goes On...","/telecommunication-technology/cramming-and-scamming-the-beat-goes-on-",{},"But keep in mind: It may take a long time, but sometimes the good guys do win!",{"_718":24,"_719":1038},[],{"_166":167,"_147":1040,"_168":1041,"_153":1043,"_155":1043,"_158":1044,"_710":1045,"_160":152,"_161":1046,"_163":152,"_156":1047,"_714":152,"_178":715,"_164":201,"_165":202,"_176":177,"_716":1048,"_721":722},{"_149":152,"_151":152},[1042],{"_52":932,"_172":933,"_174":934,"_707":152},"ROI Calculation for the Cloud: The Reality?","/cloud-infrastructure/roi-calculation-for-the-cloud-the-reality-",{},"Apr 20, 2012","The IT staff making the cloud recommendation should also present other compelling reasons besides cost reduction to justify the move to cloud services.",{"_718":24,"_719":1049},[],{"_166":167,"_147":1051,"_168":1052,"_153":1053,"_155":1053,"_158":1054,"_710":1055,"_160":152,"_161":1056,"_163":152,"_156":1057,"_714":152,"_178":715,"_164":207,"_165":208,"_176":905,"_716":1058,"_721":722},{"_149":152,"_151":152},[],"From the EC12 Vault: SIP Trunking: Who's Offering What?","/telecommunication-technology/from-the-ec12-vault-sip-trunking-who-s-offering-what-",{},"Apr 19, 2012","In this excerpt from Enterprise Connect 2012, TechCaliber Consultants and LB3 Law offer tips for procuring SIP Trunking services.",{"_718":24,"_719":1059},[],{"_166":167,"_147":1061,"_168":1062,"_153":1064,"_155":1064,"_158":1065,"_710":1066,"_160":152,"_161":1067,"_163":152,"_156":1068,"_714":152,"_178":715,"_164":329,"_165":330,"_176":282,"_716":1069,"_721":722},{"_149":152,"_151":152},[1063],{"_52":741,"_172":742,"_174":743,"_707":152},"Genesys Mobile Engagement Links Mobile Apps to Agents","/customer-experience/genesys-mobile-engagement-links-mobile-apps-to-agents",{},"Apr 18, 2012","Up to now, the agent had no idea what the customer has been doing on the web. The smart phone may become the easiest place to bridge the divide.",{"_718":24,"_719":1070},[],{"_166":167,"_147":1072,"_168":1073,"_153":1075,"_155":1075,"_158":1076,"_710":1077,"_160":152,"_161":1067,"_163":152,"_156":1078,"_714":152,"_178":715,"_164":255,"_165":256,"_176":241,"_716":1079,"_721":722},{"_149":152,"_151":152},[1074],{"_52":741,"_172":742,"_174":743,"_707":152},"Marketing Campaigns Launched at ININ EMEA Partner Conference","/video-conferencing/marketing-campaigns-launched-at-inin-emea-partner-conference",{},"One thing you will NEVER see in Interactive Intelligence marketing is a smiling woman in a headset. Personally, I prefer the dog in the slippers too.",{"_718":24,"_719":1080},[],{"_166":167,"_147":1082,"_168":1083,"_153":1085,"_155":1085,"_158":1086,"_710":1087,"_160":152,"_161":1088,"_163":152,"_156":1089,"_714":152,"_178":715,"_164":246,"_165":247,"_176":177,"_716":1090,"_721":722},{"_149":152,"_151":152},[1084],{"_52":827,"_172":828,"_174":829,"_707":152},"Mixed Bag on Mobility at Enterprise Connect","/ucaas/mixed-bag-on-mobility-at-enterprise-connect",{},"Apr 17, 2012","There was a lot of interest in BYOD, but in general, the UC and IP-PBX vendors may be destined to remain stranded in the minor leagues.",{"_718":24,"_719":1091},[],{"_166":167,"_147":1093,"_168":1094,"_153":1095,"_155":1095,"_158":1096,"_710":1097,"_160":152,"_161":1098,"_163":152,"_156":1099,"_714":152,"_178":715,"_164":289,"_165":290,"_176":905,"_716":1100,"_721":722},{"_149":152,"_151":152},[],"From the EC12 Vault: IP Telephony Market 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