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What To Expect from BlackBerry WorldWhat To Expect from BlackBerry World

RIM needs compelling products, and it needs them fast--certainly faster than the timeframes RIM is promising.

Michael Finneran

April 30, 2012

3 Min Read
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RIM needs compelling products, and it needs them fast--certainly faster than the timeframes RIM is promising.

RIM's new CEO Thorsten Heins will get his first big chance to address the assembled BlackBerry community as the annual BlackBerry World Conference kicks off in Orlando, FL tomorrow. After famously noting at his appointment in January of this year that he did not see any need for "seismic" change at the company (a statement that was followed by the company's stock dropping 8.5% that very day), Mr. Heins seems to be coming to grips with the difficulties in front of him.

Last month, after the company posted its first quarterly loss in seven years, Heins embarked on a strategic review of the Canadian smartphone maker's direction with an increased emphasis on corporate users. Perhaps unwittingly copping a line from Lou Reed, Mr. Heins said the company "cannot succeed by trying to be everybody’s darling". The company is working to get its BB10-based lineup onto store shelves by year-end, while also seeking licensing deals, partnerships and cost savings of $1 billion this year.

The Huffington Post is predicting Mr. Heins will be unveiling "big new plans", but will "plans" be enough to stabilize the situation, particularly when the company has failed to deliver on so many of the promises it has made over the past year? This morning RBC Capital analyst Mark Sue lowered his financial forecasts for RIM based on continued losses in market share, and he now forecasts revenue for the February 2013 fiscal year of $13.7 billion, down from a previous projection of $14.9 billion, with profits of 96 cents a share, down from $1.95.

Despite all the doom and gloom, RIM still has a lot going for it with an installed base of over 13 million users, a worldwide brand, no debt, and $1.77 billion in cash on hand- not exactly the picture of a company with one foot in the grave. That’s the "snapshot" view, but you also have to consider he trajectory. RIM doesn’t break down sales by region but recently reported that 68% of sales came from outside the US, Canada, and the UK. It's those developed countries that are the trendsetters in the mobile industry. I was in Budapest, Prague, and Vienna last fall, and all I saw was iPhones.

While pushing for high-end phones here, RIM seems to be pushing for lower-prices models in developing countries like Indonesia. In those regions, RIM can still use its well developed relationships with the mobile operators to keep pushing the BlackBerry line, but do you really think Indonesians won't want iPhones?

In then end, RIM needs compelling products, and it needs them fast--certainly faster than the timeframes RIM is promising. If RIM can’t deliver those compelling products, the other option is a good exit strategy. If Mr. Heins doesn't make a good case for the former, we're all thinking of options for the latter.

Look for more on this as the week progresses.

About the Author

Michael Finneran

Michael F. Finneran, is Principal at dBrn Associates, Inc., a full-service advisory firm specializing in wireless and mobility. With over 40-years experience in networking, Mr. Finneran has become a recognized expert in the field and has assisted clients in a wide range of project assignments spanning service selection, product research, policy development, purchase analysis, and security/technology assessment. The practice addresses both an industry analyst role with vendors as well as serving as a consultant to end users, a combination that provides an in-depth perspective on the industry.

His expertise spans the full range of wireless technologies including Wi-Fi, 3G/4G/5G Cellular and IoT network services as well as fixed wireless, satellite, RFID and Land Mobile Radio (LMR)/first responder communications. Along with a deep understanding of the technical challenges, he also assists clients with the business aspects of mobility including mobile security, policy and vendor comparisons. Michael has provided assistance to carriers, equipment manufacturers, investment firms, and end users in a variety of industry and government verticals. He recently led the technical evaluation for one of the largest cellular contracts in the U.S.

As a byproduct of his consulting assignments, Michael has become a fixture within the industry. He has appeared at hundreds of trade shows and industry conferences, and helps plan the Mobility sessions at Enterprise Connect. Since his first piece in 1980, he has published over 1,000 articles in NoJitter, BCStrategies, InformationWeek, Computerworld, Channel Partners and Business Communications Review, the print predecessor to No Jitter.

Mr. Finneran has conducted over 2,000 seminars on networking topics in the U.S. and around the world, and was an Adjunct Professor in the Graduate Telecommunications Program at Pace University. Along with his technical credentials, Michael holds a Masters Degree in Management from the J. L. Kellogg Graduate School of Management at Northwestern University.