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Contact Centers
A Look at the UCC MarketA Look at the UCC Market

After a rough start, UC is becoming more mainstream. End user revenues will continue to increase, while vendors jockey for leadership positions.

byBlair Pleasant
Jun 26, 2012
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3 Min Read
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Telecommunication Technology
Comparing the TCO for 24 UC/IP-PBX SolutionsComparing the TCO for 24 UC/IP-PBX Solutions
Jun 26, 2012
6 Min Read
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Telecommunication Technology
Has Mitel Got Its Mojo Back?Has Mitel Got Its Mojo Back?
byEric Krapf
Jun 26, 2012
3 Min Read
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Network Technology
Cisco’s "Architectures": A Seismic Shift?Cisco’s "Architectures": A Seismic Shift?
byTom Nolle
Jun 25, 2012
5 Min Read
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AI Collaboration
Mitel Introduces a "Collaboration Point" DeviceMitel Introduces a "Collaboration Point" Device
byDave Michels
Jun 25, 2012
5 Min Read
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AI & Automation
ACEEE "Intelligent Efficiency"ACEEE "Intelligent Efficiency"
byMatt Brunk
Jun 25, 2012
3 Min Read
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AI & Automation
Aspect Highlights New Microsoft Integration at Customer Event
Aspect Highlights New Microsoft Integration at Customer Event
Jun 22, 2012
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2 Min Read
bySheila McGee-Smith
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Telecommunication Technology
Staying Ahead of the Design Curve
Staying Ahead of the Design Curve
Jun 21, 2012
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3 Min Read
byGreg Wolf
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Telecommunication Technology
Is the Windows Surface Tablet a Pretender or Contender?
Is the Windows Surface Tablet a Pretender or Contender?
Jun 21, 2012
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4 Min Read
byZeus Kerravala
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Contact Centers
NEC and the 3C Advantage
NEC and the 3C Advantage
Jun 20, 2012
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4 Min Read
byDave Michels
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Telecommunication Technology
Federation: The Vision and the Pipe Dream
Federation: The Vision and the Pipe Dream
Jun 20, 2012
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4 Min Read
byEric Krapf
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Network Technology
Cisco Quad Evolves to WebEx Social
Cisco Quad Evolves to WebEx Social
Jun 19, 2012
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4 Min Read
byZeus Kerravala
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Digital Workplace
A New UC Channel is Emerging
A New UC Channel is Emerging
Jun 19, 2012
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3 Min Read
byJim Burton
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Network Technology
Cisco Quad is Now WebEx Social (and More Microsoft-Friendly)
Cisco Quad is Now WebEx Social (and More Microsoft-Friendly)
Jun 19, 2012
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2 Min Read
byEric Krapf
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Telecommunication Technology
Sonus to Buy NET for $42 Million
Sonus to Buy NET for $42 Million
Jun 19, 2012
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2 Min Read
byEric Krapf
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Customer Experience
ADTRAN Offers Bluesocket WiFi Migration Path
ADTRAN Offers Bluesocket WiFi Migration Path
Jun 17, 2012
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2 Min Read
byMatt Brunk
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Video Conferencing
An Arrow of Avaya
An Arrow of Avaya
Jun 17, 2012
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10 Min Read
byDave Michels
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Video Conferencing
Starleaf Targets Tablets and Desktops for Its Video
Starleaf Targets Tablets and Desktops for Its Video
Jun 15, 2012
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4 Min Read
byEric Krapf
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Network Technology
Musings from Cisco Live
Musings from Cisco Live
Jun 15, 2012
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4 Min Read
byZeus Kerravala
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Telecommunication Technology
Research Shows PBX Market Slowing
Research Shows PBX Market Slowing
Jun 14, 2012
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2 Min Read
byEric Krapf
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Telecommunication Technology
Hard Times Continue at Nokia
Hard Times Continue at Nokia
Jun 14, 2012
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3 Min Read
byMichael Finneran
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Cloud Infrastructure
Cloud UC Availability: Is Five-Nines Real?
Cloud UC Availability: Is Five-Nines Real?
Jun 14, 2012
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11 Min Read
byGary Audin
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Video Conferencing
The Rise of WebRTC: The Rules of Communications are About to be Rewritten
The Rise of WebRTC: The Rules of Communications are About to be Rewritten
Jun 13, 2012
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10 Min Read
byAlan Quayle
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Infrastructure
Virtualize Your Voice/UC Infrastructure
Virtualize Your Voice/UC Infrastructure
Jun 12, 2012
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6 Min Read
byEd Kus
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Team Messaging
Unified Messaging?
Unified Messaging?
Jun 12, 2012
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3 Min Read
byEric Krapf
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Telecommunication Technology
Cost Savings or Business Value: Industry and Career Choices
Cost Savings or Business Value: Industry and Career Choices
Jun 11, 2012
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4 Min Read
byMarty Parker
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Telecommunication Technology
iNum Nets Global Presence
iNum Nets Global Presence
Jun 11, 2012
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2 Min Read
byMatt Brunk
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Telecommunication Technology
Another Year of SIP Trunking Problems
Another Year of SIP Trunking Problems
Jun 8, 2012
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4 Min Read
byGary Audin
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Video Conferencing
Capturing the Travel Savings from Conferencing Technology
Capturing the Travel Savings from Conferencing Technology
Jun 7, 2012
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2 Min Read
byEric Krapf
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Video Conferencing
WebRTC Is About The Web
WebRTC Is About The Web
Jun 5, 2012
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3 Min Read
byTsahi Levent-Levi
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Video Conferencing
Video Conferencing: The REAL 4K Display Opportunity?
Video Conferencing: The REAL 4K Display Opportunity?
Jun 5, 2012
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6 Min Read
byPhil Edholm
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Network Technology
Wanted: Innovation and Evolution for the Desktop
Wanted: Innovation and Evolution for the Desktop
Jun 4, 2012
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4 Min Read
byFred Knight
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Digital Workplace
Planning and Managing Enterprise Mobility
Planning and Managing Enterprise Mobility
Jun 3, 2012
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11 Min Read
byRobert Lee Harris
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Telecommunication Technology
Is the End Near for Videoconferencing Endpoints?
Is the End Near for Videoconferencing Endpoints?
Jun 3, 2012
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3 Min Read
byMelanie Turek
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Cloud Infrastructure
Votela: Interconnect Turned Cloud Provider
Votela: Interconnect Turned Cloud Provider
Jun 3, 2012
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4 Min Read
byMatt Brunk

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