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Customer Experience
Solutions Slash M2M Development Costs and Time to MarketSolutions Slash M2M Development Costs and Time to Market

Without short development times for M2M applications, the Internet of Things will be slower to develop. Here are a few ways that the industry is attacking the challenge.

byBob Emmerson
Jan 17, 2014
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9 Min Read
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Cloud Infrastructure
Aspect Software Outlines Plans for 2014Aspect Software Outlines Plans for 2014
bySheila McGee-Smith
Jan 17, 2014
3 Min Read
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Contact Centers
Where Is the Love: UC to Call Center?Where Is the Love: UC to Call Center?
byMatt Brunk
Jan 16, 2014
3 Min Read
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Digital Workplace
The Future of Enterprise Communications: A Customer PerspectiveThe Future of Enterprise Communications: A Customer Perspective
byMelanie Turek
Jan 16, 2014
3 Min Read
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Telecommunication Technology
Will Net Neutrality Ruling Impact VoIP and UC Services?Will Net Neutrality Ruling Impact VoIP and UC Services?
byPhil Edholm
Jan 15, 2014
4 Min Read
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Cloud Infrastructure
Incumbent Providers Hold Key to $10 Billion Cloud PBX MarketIncumbent Providers Hold Key to $10 Billion Cloud PBX Market
Jan 15, 2014
5 Min Read
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Video Conferencing
Exploitation in WebRTC: Coming to a Browser Near You in 2014
Exploitation in WebRTC: Coming to a Browser Near You in 2014
Jan 15, 2014
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4 Min Read
byTsahi Levent-Levi
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Hybrid
The Emerging Cloud-Prem Hybrid
The Emerging Cloud-Prem Hybrid
Jan 14, 2014
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5 Min Read
byDave Michels
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Digital Workplace
Identifying the Value and Return of UC
Identifying the Value and Return of UC
Jan 14, 2014
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4 Min Read
byBlair Pleasant
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Assistants & Copilots
Will Wearable Tech Transform UC?
Will Wearable Tech Transform UC?
Jan 13, 2014
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4 Min Read
byMarty Parker
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Telecommunication Technology
Death of the Desk Phone, Part Whatever-We're-Up-To-Now
Death of the Desk Phone, Part Whatever-We're-Up-To-Now
Jan 10, 2014
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3 Min Read
byEric Krapf
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Digital Workplace
New Year's Resolutions For the UC Industry
New Year's Resolutions For the UC Industry
Jan 9, 2014
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4 Min Read
byZeus Kerravala
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Video Conferencing
WebRTC: More Web than RTC?
WebRTC: More Web than RTC?
Jan 8, 2014
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4 Min Read
byEric Krapf
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Infrastructure
UC Options for Google Apps
UC Options for Google Apps
Jan 7, 2014
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7 Min Read
byBrian Riggs
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Telecommunication Technology
Uber Regulation
Uber Regulation
Jan 7, 2014
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6 Min Read
byDave Michels
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Network Technology
Monitoring a Software Defined Network, Part 2
Monitoring a Software Defined Network, Part 2
Jan 6, 2014
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6 Min Read
byTerry Slattery
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Video Conferencing
IMS: Let Go of My WebRTC
IMS: Let Go of My WebRTC
Jan 6, 2014
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2 Min Read
byAmir Zmora
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Digital Workplace
Tracking UC Leadership Changes in 2013
Tracking UC Leadership Changes in 2013
Jan 3, 2014
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5 Min Read
byDave Michels
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Network Technology
What to Look for in a Cellular Gateway
What to Look for in a Cellular Gateway
Jan 3, 2014
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3 Min Read
byMatt Brunk
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Customer Experience
The Death of the Contact Center...The Rise of the Relationship Center
The Death of the Contact Center...The Rise of the Relationship Center
Jan 1, 2014
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6 Min Read
byNeal Shact
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Customer Experience
Top Contact Center Stories of 2013
Top Contact Center Stories of 2013
Dec 31, 2013
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1 Min Read
bySheila McGee-Smith
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Network Technology
ZK Research Predictions for 2014
ZK Research Predictions for 2014
Dec 30, 2013
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5 Min Read
byZeus Kerravala
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Telecommunication Technology
Are You Ready for 2014?
Are You Ready for 2014?
Dec 30, 2013
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7 Min Read
byDave Michels
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Network Technology
Keeping the Closet Cool
Keeping the Closet Cool
Dec 27, 2013
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5 Min Read
byGary Audin
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Video Conferencing
The UC Market Year in Review
The UC Market Year in Review
Dec 26, 2013
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5 Min Read
byIrwin Lazar
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Data Governance
Misdirected Internet Traffic: A Security Headache
Misdirected Internet Traffic: A Security Headache
Dec 26, 2013
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3 Min Read
byGary Audin
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Video Conferencing
WebRTC and the Contact Center of the Future
WebRTC and the Contact Center of the Future
Dec 23, 2013
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7 Min Read
byChad Hart
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Telecommunication Technology
SIP Trunks: Rescue the Customer
SIP Trunks: Rescue the Customer
Dec 23, 2013
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3 Min Read
byMatt Brunk
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Digital Workplace
How Mr. Telco Stole UC
How Mr. Telco Stole UC
Dec 23, 2013
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7 Min Read
byKevin Kieller
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UCaaS
A Look Back at Unified Communications in 2013
A Look Back at Unified Communications in 2013
Dec 23, 2013
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6 Min Read
byZeus Kerravala
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Telecommunication Technology
IPv6 Impact on VoIP
IPv6 Impact on VoIP
Dec 20, 2013
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5 Min Read
byGary Audin
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Digital Workplace
Campus Emergency Communications: Lock Down
Campus Emergency Communications: Lock Down
Dec 19, 2013
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2 Min Read
byMatt Brunk
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Telecommunication Technology
Can You Hear Me? No More POTS!
Can You Hear Me? No More POTS!
Dec 19, 2013
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5 Min Read
byTom Nolle
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Cloud Infrastructure
How Real is Cloud Data Center Sustainability?
How Real is Cloud Data Center Sustainability?
Dec 19, 2013
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4 Min Read
byGary Audin
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Hybrid
The Hybrid Model and Why the Glass is Half Empty
The Hybrid Model and Why the Glass is Half Empty
Dec 18, 2013
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4 Min Read
byTom Brannen

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