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Cloud Infrastructure
Musings on the Skype OutageMusings on the Skype Outage

When Skype fails, what are enterprises to make of a commitment to going into the cloud with Microsoft and Skype for Business?

byBeth Schultz
Sep 25, 2015
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5 Min Read
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Cloud Infrastructure
The Cloud Isn't Everything -- You Need a GuideThe Cloud Isn't Everything -- You Need a Guide
byGary Audin
Sep 25, 2015
3 Min Read
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Employee Experience
My Assistant: Human, or Not?My Assistant: Human, or Not?
byMatt Brunk
Sep 25, 2015
2 Min Read
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Telecommunication Technology
Mobile's Impact on Call Centers in 2015... and BeyondMobile's Impact on Call Centers in 2015... and Beyond
byTim Fujita-Yuhas
Sep 24, 2015
3 Min Read
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Digital Workplace
Meeting Space EvolutionMeeting Space Evolution
byZeus Kerravala
Sep 24, 2015
2 Min Read
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Video Conferencing
Masergy Backs WebRTC, Improves Web CallingMasergy Backs WebRTC, Improves Web Calling
byPhil Edholm
Sep 24, 2015
3 Min Read
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Contact Centers
Kubi Wins by a Neck
Kubi Wins by a Neck
Sep 23, 2015
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5 Min Read
byDave Michels
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Telecommunication Technology
Number Porting Insanity
Number Porting Insanity
Sep 23, 2015
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4 Min Read
byMelissa Swartz
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Network Technology
Networking in 2025
Networking in 2025
Sep 23, 2015
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5 Min Read
byTom Nolle
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UCaaS
UCaaS: the Gold Rush Is On!
UCaaS: the Gold Rush Is On!
Sep 22, 2015
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5 Min Read
byMarty Parker
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Video Conferencing
Four Tips for Increasing Skype for Business ROI
Four Tips for Increasing Skype for Business ROI
Sep 22, 2015
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6 Min Read
bySonu Aggarwal
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Cloud Infrastructure
IVR in the Cloud Pays Out for Heartland
IVR in the Cloud Pays Out for Heartland
Sep 21, 2015
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5 Min Read
byBeth Schultz
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Telecommunication Technology
A Step-by-Step Roadmap to Successful SIP Transformation
A Step-by-Step Roadmap to Successful SIP Transformation
Sep 21, 2015
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5 Min Read
byAndrew Prokop
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Cloud Infrastructure
Have We Reached the PBX Tipping Point?
Have We Reached the PBX Tipping Point?
Sep 18, 2015
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3 Min Read
byMatt Brunk
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Telecommunication Technology
Coping with Shadow UC
Coping with Shadow UC
Sep 18, 2015
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3 Min Read
byGary Audin
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Telecommunication Technology
Desk Phones: Chronicle of a Death Foretold
Desk Phones: Chronicle of a Death Foretold
Sep 17, 2015
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3 Min Read
byEric Krapf
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Network Technology
Why SD-WAN Deserves Your Consideration
Why SD-WAN Deserves Your Consideration
Sep 17, 2015
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2 Min Read
bySteve Woo
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Network Technology
Network Management Best Practices
Network Management Best Practices
Sep 16, 2015
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6 Min Read
byTerry Slattery
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Hybrid
Hybrid UC: The Future of Comms?
Hybrid UC: The Future of Comms?
Sep 16, 2015
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3 Min Read
byDave Stein
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Telecommunication Technology
SMBs Can Go Mobile-First, Too
SMBs Can Go Mobile-First, Too
Sep 15, 2015
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3 Min Read
byZeus Kerravala
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Video Conferencing
Mashing Up WebRTC & Bitcoin for Pay-for-Use Telephony
Mashing Up WebRTC & Bitcoin for Pay-for-Use Telephony
Sep 15, 2015
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5 Min Read
byBrent Kelly
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Network Technology
Cisco Furthers Mobility Goals
Cisco Furthers Mobility Goals
Sep 14, 2015
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6 Min Read
byMichelle Burbick
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Cloud Infrastructure
Altocloud Comes Calling On Cisco Contact Centers
Altocloud Comes Calling On Cisco Contact Centers
Sep 14, 2015
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2 Min Read
byAmit Malhotra
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Telecommunication Technology
How CEBP Goes Mainstream
How CEBP Goes Mainstream
Sep 14, 2015
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6 Min Read
byAndrew Prokop
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AI Collaboration
Encourage Collaboration, Discourage Groupthink
Encourage Collaboration, Discourage Groupthink
Sep 14, 2015
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4 Min Read
byBeth Schultz
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Cloud Infrastructure
Are You Sitting on a Cloud-Based House of Cards?
Are You Sitting on a Cloud-Based House of Cards?
Sep 11, 2015
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2 Min Read
byMatt Brunk
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Telecommunication Technology
Drones 101
Drones 101
Sep 10, 2015
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7 Min Read
byMartha Buyer
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Telecommunication Technology
Apple Stretches Its Lead
Apple Stretches Its Lead
Sep 10, 2015
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10 Min Read
byMichael Finneran
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Digital Workplace
Overcoming UC Limitations
Overcoming UC Limitations
Sep 10, 2015
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4 Min Read
byDave Michels
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Telecommunication Technology
3 Reasons Desk Phones Are on Retirement Fast Track
3 Reasons Desk Phones Are on Retirement Fast Track
Sep 9, 2015
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2 Min Read
byCurtis Peterson
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Cloud Infrastructure
Cloud Comms: Beyond Basic Phone Calls
Cloud Comms: Beyond Basic Phone Calls
Sep 9, 2015
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5 Min Read
byBeth Schultz
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Data Management
Demystifying Voice & Data -- Part 6
Demystifying Voice & Data -- Part 6
Sep 9, 2015
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4 Min Read
byArt Yonemoto
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Telecommunication Technology
BlackBerry Buys Good Technology
BlackBerry Buys Good Technology
Sep 8, 2015
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3 Min Read
byMichael Finneran
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Data Governance
The VPN Is Dead, Long Live the SBC
The VPN Is Dead, Long Live the SBC
Sep 8, 2015
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6 Min Read
byAndrew Prokop
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Cloud Infrastructure
Cloud Providers Aim Upmarket: 8x8's Story
Cloud Providers Aim Upmarket: 8x8's Story
Sep 8, 2015
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4 Min Read
byEric Krapf

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