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AI & Automation
Microsoft Picks Up Tech From IT Pro Tools PartnerMicrosoft Picks Up Tech From IT Pro Tools Partner

Acquires core platform underlying Event Zero's management and analytics reporting suite for Skype for Business

byBeth Schultz
Jan 13, 2016
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2 Min Read
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Infrastructure
The Year the Cloud Premise ChangedThe Year the Cloud Premise Changed
byDave Michels
Jan 12, 2016
1 Min Read
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Workspace
Taming the Dial Plan Spaghetti MonsterTaming the Dial Plan Spaghetti Monster
byAndrew Prokop
Jan 11, 2016
7 Min Read
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Cloud Infrastructure
Key Issues Heading Into Enterprise ConnectKey Issues Heading Into Enterprise Connect
byEric Krapf
Jan 7, 2016
2 Min Read
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Video Conferencing
Telemedicine & WebRTC: Enterprise Comms Missing Out?Telemedicine & WebRTC: Enterprise Comms Missing Out?
byChris Vitek
Jan 7, 2016
3 Min Read
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Contact Centers
Connected TV: Signals to Watch for Your EnterpriseConnected TV: Signals to Watch for Your Enterprise
byRobert Lee Harris
Jan 6, 2016
10 Min Read
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Network Technology
4G/LTE: Yes, It's Fast... But That's Hardly All
4G/LTE: Yes, It's Fast... But That's Hardly All
Jan 6, 2016
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3 Min Read
byZeus Kerravala
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Data Management
Where Have All the SBCs Gone?
Where Have All the SBCs Gone?
Jan 5, 2016
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4 Min Read
byAndrew Prokop
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AI Collaboration
Confessions of a Casual Collaborator
Confessions of a Casual Collaborator
Jan 3, 2016
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1 Min Read
byBrian Riggs
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Telecommunication Technology
Carrier Practices Can Tarnish Copper Retirement
Carrier Practices Can Tarnish Copper Retirement
Dec 30, 2015
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4 Min Read
byGary Audin
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Digital Workplace
Top 10 UC Stories of 2015
Top 10 UC Stories of 2015
Dec 29, 2015
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7 Min Read
byZeus Kerravala
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Cloud Infrastructure
UC in the Enterprise at a Glance
UC in the Enterprise at a Glance
Dec 28, 2015
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1 Min Read
byBeth Schultz
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Digital Workplace
Looking Back on Communications in 2015
Looking Back on Communications in 2015
Dec 28, 2015
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6 Min Read
byAndrew Prokop
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Digital Workplace
Communicating with Communications Companies is Absurd
Communicating with Communications Companies is Absurd
Dec 23, 2015
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2 Min Read
byMelissa Swartz
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Network Technology
Healthcare & SDN: A Good Match?
Healthcare & SDN: A Good Match?
Dec 23, 2015
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6 Min Read
byTerry Slattery
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Cloud Infrastructure
ShoreTel Nabs Corvisa
ShoreTel Nabs Corvisa
Dec 22, 2015
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3 Min Read
byMichelle Burbick
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Cloud Infrastructure
Fluffy the Cloudman
Fluffy the Cloudman
Dec 22, 2015
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1 Min Read
byKevin Kieller
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Customer Experience
Genesys Acquires SpeechStorm to Expand Self-Service
Genesys Acquires SpeechStorm to Expand Self-Service
Dec 21, 2015
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2 Min Read
bySheila McGee-Smith
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AI & Automation
Microsoft Acquires Talko
Microsoft Acquires Talko
Dec 21, 2015
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2 Min Read
byMichelle Burbick
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Network Technology
IoT: A Cause for Celebration and Precaution
IoT: A Cause for Celebration and Precaution
Dec 21, 2015
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4 Min Read
byAndrew Prokop
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AI Collaboration
Making Spirits Bright
Making Spirits Bright
Dec 20, 2015
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4 Min Read
byBeth Schultz
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Telecommunication Technology
DID Decisions: Not So Simple After All
DID Decisions: Not So Simple After All
Dec 18, 2015
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4 Min Read
byGary Audin
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Telecommunication Technology
SIP Trunks to the SMB: Why Can't We Be Friends?
SIP Trunks to the SMB: Why Can't We Be Friends?
Dec 17, 2015
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3 Min Read
byMatt Brunk
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CRM
Zendesk: Bridging the CRM/Contact Center Divide
Zendesk: Bridging the CRM/Contact Center Divide
Dec 17, 2015
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3 Min Read
bySheila McGee-Smith
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Telecommunication Technology
Information Overload: Is an End in Sight?
Information Overload: Is an End in Sight?
Dec 17, 2015
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4 Min Read
byJim Burton
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Team Messaging
Slack Puts Stock in Developers, Integration
Slack Puts Stock in Developers, Integration
Dec 16, 2015
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4 Min Read
byMichelle Burbick
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Digital Workplace
4 UC Predictions for 2016
4 UC Predictions for 2016
Dec 16, 2015
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3 Min Read
byEugenia Corrales
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AI Collaboration
Verizon Strengthens Ties as Cisco Hosting Partner
Verizon Strengthens Ties as Cisco Hosting Partner
Dec 15, 2015
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3 Min Read
byBeth Schultz
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Cloud Infrastructure
Connecting C&C: Removing Costly, Ineffective Silos
Connecting C&C: Removing Costly, Ineffective Silos
Dec 15, 2015
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3 Min Read
byRichard Hatheway
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AI Collaboration
Two Paths, One Goal: Collaboration
Two Paths, One Goal: Collaboration
Dec 14, 2015
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6 Min Read
byMichelle Burbick
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Video Conferencing
Video Conferencing: Hot & Getting Hotter
Video Conferencing: Hot & Getting Hotter
Dec 14, 2015
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4 Min Read
byIrwin Lazar
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Telecommunication Technology
Why SIP Problems Persist--and What to Do About Them
Why SIP Problems Persist--and What to Do About Them
Dec 11, 2015
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3 Min Read
byGary Audin
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Infrastructure
Flipping Your Voice Infrastructure & Going Hosted
Flipping Your Voice Infrastructure & Going Hosted
Dec 11, 2015
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3 Min Read
byMatt Brunk
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Video Conferencing
Unify Square Powers Up Skype4B Management Platform
Unify Square Powers Up Skype4B Management Platform
Dec 10, 2015
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4 Min Read
byRobin Gareiss
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Network Technology
IoT Heats Up Smart Dubai
IoT Heats Up Smart Dubai
Dec 10, 2015
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6 Min Read
byZeus Kerravala

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