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Data Privacy
Hot News from the 911 FrontHot News from the 911 Front

Mainstream attention, lawsuits, and legislative moves narrow the gap between what we have and what we need.

byMartha Buyer
Jun 9, 2016
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5 Min Read
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Telecommunication Technology
Crashing the Gate at the Text PartyCrashing the Gate at the Text Party
byMichael Finneran
Jun 7, 2016
8 Min Read
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Cloud Infrastructure
Interactive Intelligence: Cloud Bet Paying OffInteractive Intelligence: Cloud Bet Paying Off
byMichelle Burbick
Jun 7, 2016
5 Min Read
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Infrastructure
Unify Breathes New Life Into Desk PhonesUnify Breathes New Life Into Desk Phones
byZeus Kerravala
Jun 7, 2016
5 Min Read
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Network Technology
Calculating Network Bandwidth for SIP Video Made EasyCalculating Network Bandwidth for SIP Video Made Easy
byAndrew Prokop
Jun 6, 2016
3 Min Read
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Video Conferencing
Know Where to 'TURN' When Deploying WebRTCKnow Where to 'TURN' When Deploying WebRTC
byErik Lagerway
Jun 6, 2016
5 Min Read
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UCaaS
Building on Breeze, Avaya Announces Oceana
Building on Breeze, Avaya Announces Oceana
Jun 5, 2016
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4 Min Read
bySheila McGee-Smith
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Digital Workplace
Video Communications Comes to the EMR
Video Communications Comes to the EMR
Jun 2, 2016
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5 Min Read
byBeth Schultz
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Network Technology
How to Simplify Branch Networks with NFV
How to Simplify Branch Networks with NFV
Jun 2, 2016
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6 Min Read
byTerry Slattery
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UCaaS
Debugging Avaya SIP
Debugging Avaya SIP
Jun 1, 2016
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5 Min Read
byAndrew Prokop
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Digital Workplace
Into the Future with Chief Digital Officers
Into the Future with Chief Digital Officers
May 27, 2016
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2 Min Read
byGary Audin
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Infrastructure
Twilio Pursues IPO
Twilio Pursues IPO
May 27, 2016
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2 Min Read
byBeth Schultz
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Virtual Agents
Alexa Why?
Alexa Why?
May 26, 2016
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6 Min Read
byDave Michels
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Team Messaging
Orchestrating Notifications with Twilio
Orchestrating Notifications with Twilio
May 25, 2016
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2 Min Read
byMichelle Burbick
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Network Technology
Startup Tempered Networks Takes Aim at IoT Security
Startup Tempered Networks Takes Aim at IoT Security
May 25, 2016
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3 Min Read
byZeus Kerravala
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Cloud Infrastructure
Lifesize Adds Cloud Video SLA
Lifesize Adds Cloud Video SLA
May 24, 2016
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2 Min Read
byBeth Schultz
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Digital Workplace
New Digital Workplace Must Embrace Future of Work
New Digital Workplace Must Embrace Future of Work
May 24, 2016
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2 Min Read
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Telecommunication Technology
Calculating Bandwidth for SIP Trunks Made Easy
Calculating Bandwidth for SIP Trunks Made Easy
May 23, 2016
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5 Min Read
byAndrew Prokop
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UCaaS
Avaya Considers Asset Sale
Avaya Considers Asset Sale
May 23, 2016
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4 Min Read
byDave Michels
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Team Messaging
Google Ups Its Messaging Game
Google Ups Its Messaging Game
May 20, 2016
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6 Min Read
byBeth Schultz
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Telecommunication Technology
The State of SIP Trunking
The State of SIP Trunking
May 20, 2016
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5 Min Read
byGary Audin
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Cloud Infrastructure
Clearing Up Some Cloud Confusion
Clearing Up Some Cloud Confusion
May 19, 2016
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4 Min Read
byMelissa Swartz
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Contact Centers
Fuze Targets Unpredictability of Global Calling
Fuze Targets Unpredictability of Global Calling
May 18, 2016
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3 Min Read
byMichelle Burbick
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Contact Centers
3 Steps to Bulletproof Your Contact Center
3 Steps to Bulletproof Your Contact Center
May 18, 2016
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4 Min Read
byDarc Rasmussen
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Cloud Infrastructure
Cloud UC and Contact Center Rising
Cloud UC and Contact Center Rising
May 18, 2016
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5 Min Read
byDave Michels
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Cloud Infrastructure
NICE Day for inContact
NICE Day for inContact
May 17, 2016
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3 Min Read
bySheila McGee-Smith
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Network Technology
Everyone is a Winner with IoT
Everyone is a Winner with IoT
May 16, 2016
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5 Min Read
byAndrew Prokop
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Telecommunication Technology
Mobile Messaging, the Enterprise Way
Mobile Messaging, the Enterprise Way
May 12, 2016
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4 Min Read
byBeth Schultz
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Digital Workplace
WebRTC Headed for Enterprise Mainstream
WebRTC Headed for Enterprise Mainstream
May 12, 2016
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2 Min Read
byLeo Papadopoulos
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Digital Workplace
Growing Your Business Digitally
Growing Your Business Digitally
May 11, 2016
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7 Min Read
byDennis H. Goodhart
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Telecommunication Technology
Proposed Law Targets Forced March to Telecom Arbitration
Proposed Law Targets Forced March to Telecom Arbitration
May 11, 2016
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4 Min Read
byMartha Buyer
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Video Conferencing
5 Factors to Consider for Your WebRTC Project
5 Factors to Consider for Your WebRTC Project
May 10, 2016
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9 Min Read
byAmir Zmora
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AI Collaboration
Maintenance Contracts: Vendors' Gold or Yours?
Maintenance Contracts: Vendors' Gold or Yours?
May 10, 2016
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4 Min Read
byMarty Parker
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Contact Centers
Understanding How to Enhance Customer Service
Understanding How to Enhance Customer Service
May 9, 2016
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1 Min Read
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AI Voice
How to Master the Artful Science of Speech Queries
How to Master the Artful Science of Speech Queries
May 9, 2016
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5 Min Read
byAndrew Prokop

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