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Cloud Infrastructure

Google Boosts Cloud Speech API Google Boosts Cloud Speech API

New features and additional language support extends capabilities and reach of company's speech conversation technology.

byMichelle Burbick

Aug 14, 2017

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3 Min Read

Telecommunication Technology

The Days of 2FA SMS (and A2P) Are Numbered The Days of 2FA SMS (and A2P) Are Numbered

byTsahi Levent-Levi

Aug 14, 2017

4 Min Read

Telecommunication Technology

Discarded IT Can Hurt You Discarded IT Can Hurt You

Aug 11, 2017

4 Min Read

The Case of the Missing Message-On-Hold Notification The Case of the Missing Message-On-Hold Notification

Aug 11, 2017

2 Min Read

Telecommunication Technology

Get Your Team Together, and Federate Get Your Team Together, and Federate

Aug 10, 2017

4 Min Read

Telecommunication Technology

Polycom Introduces 'Device as a Service'Polycom Introduces 'Device as a Service'

byZeus Kerravala

Aug 10, 2017

4 Min Read

Telecommunication Technology

Soft Skills Matter in Tech

Soft Skills Matter in Tech

Telecommunication Technology

Making the Case for a Consultant

Making the Case for a Consultant

Digital Workplace

No Jitter On Air: Getting IoT into the Communications Mix

No Jitter On Air: Getting IoT into the Communications Mix

Habitat Soundscaping – and Now for Something Completely Different

Habitat Soundscaping – and Now for Something Completely Different

The Enterprise and the AI Factor

The Enterprise and the AI Factor

byAndrew Bourne

Avaya Takes Critical Next Step in Bankruptcy Process

Avaya Takes Critical Next Step in Bankruptcy Process

bySheila McGee-Smith

Voice Tech and Applications: Same Dog, New Tricks

Voice Tech and Applications: Same Dog, New Tricks

Network Technology

Elevators vs. Networks: Applying Predictive Analytics

Elevators vs. Networks: Applying Predictive Analytics

Network Technology

Considering Particle's IoT Model

Considering Particle's IoT Model

Employee Experience

How Cool Do Meetings Really Need to Be?

How Cool Do Meetings Really Need to Be?

Telecommunication Technology

Mitel-ShoreTel Promises Unique SMB Benefits, Viable Enterprise Option

Mitel-ShoreTel Promises Unique SMB Benefits, Viable Enterprise Option

byRobin Gareiss

Cloud vs. Hybrid: What's Best for Your UC?

Cloud vs. Hybrid: What's Best for Your UC?

Video Conferencing

Pexip Certified on Skype for Business Interoperability

Pexip Certified on Skype for Business Interoperability

byZeus Kerravala

Telecommunication Technology

Telephony Elegy for Rural America

Telephony Elegy for Rural America

Cloud Infrastructure

Mitel Makes Name as Standard-Bearer for UC Consolidation

Mitel Makes Name as Standard-Bearer for UC Consolidation

Network Technology

UC, Network Vendors: Buy, Sell, Hold?

UC, Network Vendors: Buy, Sell, Hold?

Telecommunication Technology

Apple Goes to China

Apple Goes to China

byMichael Finneran

Turning Contact Center Analytics Into Actions

Turning Contact Center Analytics Into Actions

byScott Sampson

Ixia's Active SSL Sheds Light On Encrypted Traffic

Ixia's Active SSL Sheds Light On Encrypted Traffic

byZeus Kerravala

Customer Experience

NICE inContact Update: The Story Behind CXone

NICE inContact Update: The Story Behind CXone

bySheila McGee-Smith

Network Technology

Intent-Based Networking: Buzzword or Real?

Intent-Based Networking: Buzzword or Real?

byTerry Slattery

Telephony Partners Key to Salesforce Omni-Channel Service Strategy

Telephony Partners Key to Salesforce Omni-Channel Service Strategy

Telecommunication Technology

Perfect Timing for Mitel, ShoreTel Merger

Perfect Timing for Mitel, ShoreTel Merger

Employee Experience

'Habitat Soundscaping': You Didn't Know You Needed It

'Habitat Soundscaping': You Didn't Know You Needed It

bySheila McGee-Smith

Telecommunication Technology

VoIP Quality Still an Issue

VoIP Quality Still an Issue

Data Governance

IoT Security: How Elastic Are You?

IoT Security: How Elastic Are You?

Cloud Infrastructure

No Jitter to Take Measure of Cloud Comms Use

No Jitter to Take Measure of Cloud Comms Use

Cloud Infrastructure

Mitel Lands ShoreTel, Amps Up Cloud Story

Mitel Lands ShoreTel, Amps Up Cloud Story

byZeus Kerravala

Network Technology

3 Myths on 5G Debunked

3 Myths on 5G Debunked

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Mar 17 - Mar 20, 2025

Mar 17 - Mar 20, 2025

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