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Assessing the Risks and Rewards of Using Gen AI in UCaaS Platforms, Part 3
UCaaS
Assessing the Risks and Rewards of Using Gen AI in UCaaS Platforms, Part 3Assessing the Risks and Rewards of Using Gen AI in UCaaS Platforms, Part 3

The final part of our three-article series on Gen AI in Microsoft Teams, Zoom, Cisco Webex, and Google Meet, provides an assessment of the risks and rewards associated with using the Gen AI in these platforms.

byBrent Kelly and Kevin Kieller
May 13, 2024
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1 Min Read
Testing Gen AI Use Cases in UCaaS Platforms, Part 2
UCaaS
Testing Gen AI Use Cases in UCaaS Platforms, Part 2Testing Gen AI Use Cases in UCaaS Platforms, Part 2
byBrent Kelly and Kevin Kieller
May 13, 2024
1 Min Read
Learning to Live With Your UCaaS LLM, Part 1
UCaaS
Learning to Live With Your UCaaS LLM, Part 1Learning to Live With Your UCaaS LLM, Part 1
byBrent Kelly and Kevin Kieller
May 13, 2024
1 Min Read
No Jitter Roll: ServiceNow Makes Multiple Announcements at Knowledge 2024
Video Conferencing
No Jitter Roll: ServiceNow Makes Multiple Announcements at Knowledge 2024No Jitter Roll: ServiceNow Makes Multiple Announcements at Knowledge 2024
byHannah Warfel
May 10, 2024
1 Min Read
The new Webex logo
Assistants & Copilots
What is the Cisco AI Assistant for Webex?What is the Cisco AI Assistant for Webex?
byNo Jitter Staff
May 10, 2024
1 Min Read
A person pressing a button that says "Think Differently"
Workspace
How to Lead a Successful Technology ProjectHow to Lead a Successful Technology Project
byBarbara A Grothe
May 8, 2024
1 Min Read
Net Neutrality Is On Its Way Back
Team Messaging
Net Neutrality Is On Its Way Back
Net Neutrality Is On Its Way Back
May 6, 2024
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1 Min Read
byMartha Buyer
logo in a gray background |
Workspace
No Jitter Contributor Guidelines: 2024
No Jitter Contributor Guidelines: 2024
May 2, 2024
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1 Min Read
byNo Jitter Staff
Mitel logo -- powering connections
Hybrid
Conversations in Collaboration: Mitel’s Eric Hanson on Hybrid Deployment Models
Conversations in Collaboration: Mitel’s Eric Hanson on Hybrid Deployment Models
May 1, 2024
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1 Min Read
byMatt Vartabedian
logo in a gray background |
Assistants & Copilots
No Jitter Gen AI Editorial Policies
No Jitter Gen AI Editorial Policies
May 1, 2024
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1 Min Read
byNo Jitter Staff
Connected Workspaces Enable Worker Team-Ups in Shared Workspaces
Workspace
Connected Workspaces Enable Worker Team-Ups in Shared Workspaces
Connected Workspaces Enable Worker Team-Ups in Shared Workspaces
May 1, 2024
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1 Min Read
byBeth Schultz
User Adoption and Training Is Key for AI Growth
Digital Workplace
User Adoption and Training Is Key for AI Growth
User Adoption and Training Is Key for AI Growth
Apr 29, 2024
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1 Min Read
byBlair Pleasant
Five Thoughts From Avaya’s 2024 Analyst Summit
UCaaS
Five Thoughts From Avaya’s 2024 Analyst Summit
Five Thoughts From Avaya’s 2024 Analyst Summit
Apr 26, 2024
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1 Min Read
byZeus Kerravala
Getting Beyond the Hybrid Work Culture Wars
Video Conferencing
Getting Beyond the Hybrid Work Culture Wars
Getting Beyond the Hybrid Work Culture Wars
Apr 26, 2024
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1 Min Read
byEric Krapf
Picture of young business professional on phone call
Workspace
The AI-Free View from Enterprise Connect 2024
The AI-Free View from Enterprise Connect 2024
Apr 25, 2024
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1 Min Read
byDenise Munro
Conversations in Collaboration: Five9’s Jonathan Rosenberg on Picking the Gen AI Use Case, Not the Model
AI Collaboration
Conversations in Collaboration: Five9’s Jonathan Rosenberg on Picking the Gen AI Use Case, Not the Model
Conversations in Collaboration: Five9’s Jonathan Rosenberg on Picking the Gen AI Use Case, Not the Model
Apr 24, 2024
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1 Min Read
byMatt Vartabedian
The Office Needs a Hardware Edge to Attract Employees
Employee Experience
The Office Needs a Hardware Edge to Attract Employees
The Office Needs a Hardware Edge to Attract Employees
Apr 22, 2024
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1 Min Read
byPrachi Nema
NEC Exits Premises-based UC
UCaaS
NEC Exits Premises-based UC
NEC Exits Premises-based UC
Apr 19, 2024
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1 Min Read
byDave Michels
No Jitter Roll: A Slew of Gen AI-related News from ASAPP, Zendesk, Kore.ai, boost.ai and others
Workspace
No Jitter Roll: A Slew of Gen AI-related News from ASAPP, Zendesk, Kore.ai, boost.ai and others
No Jitter Roll: A Slew of Gen AI-related News from ASAPP, Zendesk, Kore.ai, boost.ai and others
Apr 19, 2024
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1 Min Read
byMatt Vartabedian
No Jitter Midroll: Slack AI Proves It Saves You Time
AI Collaboration
No Jitter Midroll: Slack AI Proves It Saves You Time
No Jitter Midroll: Slack AI Proves It Saves You Time
Apr 18, 2024
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1 Min Read
byMatt Vartabedian
Google Vids and More: Unpacking Google Workspace's Latest AI and Security Updates from Google Cloud Next '24
Workspace
Google Vids and More: Unpacking Google Workspace's Latest AI and Security Updates from Google Cloud Next '24
Google Vids and More: Unpacking Google Workspace's Latest AI and Security Updates from Google Cloud Next '24
Apr 17, 2024
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1 Min Read
byCraig Durr
No Jitter Midroll: Neat Announces Neat Bar Generation 2
Video Conferencing
No Jitter Midroll: Neat Announces Neat Bar Generation 2
No Jitter Midroll: Neat Announces Neat Bar Generation 2
Apr 17, 2024
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1 Min Read
byMatt Vartabedian
Team participating in video meeting
Workspace
No Jitter Roll: Google Bolsters Gen AI Features, Cresta Unveils New LLM-related Capabilities and Five9 Enhances Zendesk Integration
No Jitter Roll: Google Bolsters Gen AI Features, Cresta Unveils New LLM-related Capabilities and Five9 Enhances Zendesk Integration
Apr 12, 2024
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1 Min Read
byHannah Warfel
UCaaS calling
AI Collaboration
I Read the Microsoft Teams Voice SLAs So You Don’t Have To
I Read the Microsoft Teams Voice SLAs So You Don’t Have To
Apr 11, 2024
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1 Min Read
byMelissa Swartz
Chatbots and Generative AI
Assistants & Copilots
Questioning the Future of Generative of AI
Questioning the Future of Generative of AI
Apr 11, 2024
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1 Min Read
byDave Michels
Hybrid in-office, remote collaborative video meeting
Digital Workplace
Intelligent Meeting Rooms: How AI Is Reshaping Meeting Room Experiences – and Raising New Issues
Intelligent Meeting Rooms: How AI Is Reshaping Meeting Room Experiences – and Raising New Issues
Apr 10, 2024
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1 Min Read
byNathan Eddy
How AI Could Shorten the Work Week
Employee Experience
How AI Could Shorten the Work Week
How AI Could Shorten the Work Week
Apr 2, 2024
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1 Min Read
byNathan Eddy
Digital assets
UCaaS
No Jitter Roll: Bedrock Security’s Data Security Platform is Unveiled, Soteria Inspect is Added to Azure Marketplace, Adobe Partners with Microsoft
No Jitter Roll: Bedrock Security’s Data Security Platform is Unveiled, Soteria Inspect is Added to Azure Marketplace, Adobe Partners with Microsoft
Mar 29, 2024
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1 Min Read
byHannah Warfel
Enterprise Connect 2024: We're at the Beginning of the Artificial Intelligence Transformation
Employee Experience
Enterprise Connect 2024: We're at the Beginning of the Artificial Intelligence Transformation
Enterprise Connect 2024: We're at the Beginning of the Artificial Intelligence Transformation
Mar 29, 2024
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1 Min Read
byNo Jitter Staff
No Jitter Roll EC24 Day Three: Twilio, Calabrio, Five9, GoTo Among Those Making News
Assistants & Copilots
No Jitter Roll EC24 Day Three: Twilio, Calabrio, Five9, GoTo Among Those Making News
No Jitter Roll EC24 Day Three: Twilio, Calabrio, Five9, GoTo Among Those Making News
Mar 27, 2024
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1 Min Read
byMatt Vartabedian
An employee rating employee experience five stars on her cellphone
Employee Experience
Brace for the Post-AI Employee Experience
Brace for the Post-AI Employee Experience
Mar 27, 2024
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1 Min Read
byLisa Schmeiser
No Jitter Roll EC24 Day Two: NICE, RingCentral, CallMiner and Unified Office Among Those Making News
AI Collaboration
No Jitter Roll EC24 Day Two: NICE, RingCentral, CallMiner and Unified Office Among Those Making News
No Jitter Roll EC24 Day Two: NICE, RingCentral, CallMiner and Unified Office Among Those Making News
Mar 27, 2024
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1 Min Read
byMatt Vartabedian
Microsoft Intends to Eliminate Workers' Digital Debt
Workspace
Microsoft Intends to Eliminate Workers' Digital Debt
Microsoft Intends to Eliminate Workers' Digital Debt
Mar 26, 2024
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1 Min Read
byLisa Schmeiser
Zoom Releases New AI-Powered Collaboration Platform—Zoom Workspace—Plus Other Updates and Enhancements
Workspace
Zoom Releases New AI-Powered Collaboration Platform—Zoom Workspace—Plus Other Updates and Enhancements
Zoom Releases New AI-Powered Collaboration Platform—Zoom Workspace—Plus Other Updates and Enhancements
Mar 26, 2024
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1 Min Read
byZeus Kerravala
Picture of video call about some colleagues in officer, others remote
Video Conferencing
Cisco Announces New Devices Aimed at Enhancing Collaboration for Hybrid Workers
Cisco Announces New Devices Aimed at Enhancing Collaboration for Hybrid Workers
Mar 26, 2024
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1 Min Read
byZeus Kerravala

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
Ccaas
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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