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The new Webex logo

Assistants & Copilots

No Jitter Midroll: Cisco Unveils Updates and new AI Features at WebexOne No Jitter Midroll: Cisco Unveils Updates and new AI Features at WebexOne

At WebexOne 2024, Cisco unveiled the Webex AI Agent, AI Agent Studio and other AI features for both the Webex AI Assistant and Contact Center

byMatt Vartabedian

Oct 23, 2024

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1 Min Read

Zoom’s CEO Eric Yuan at Zoomtopia, “Work Happy” with Zoom AI Companion

Zoom’s Next Big Act: Industry-Specific AI Solutions for Education, Healthcare, and Frontline Workers Zoom’s Next Big Act: Industry-Specific AI Solutions for Education, Healthcare, and Frontline Workers

Oct 18, 2024

1 Min Read

Transform Your UC - A Guide for Service Providers

Sponsored Content

Transform Your UC - A Guide for Service Providers Transform Your UC - A Guide for Service Providers

byBrian Gregory, Senior Director of Product Marketing, Intermedia Communications

Oct 16, 2024

1 Min Read

Why Enterprise Premises UC Systems Remain a Good Investment

AI Collaboration

Why Enterprise Premises UC Systems Remain a Good Investment Why Enterprise Premises UC Systems Remain a Good Investment

Oct 14, 2024

1 Min Read

Wrike: Workers Doing Less With More

Employee Experience

Wrike: Workers Doing Less With More Wrike: Workers Doing Less With More

byLisa Schmeiser

Oct 10, 2024

1 Min Read

Zoomtopia 2024: Pumping Up the Jam with AI

Zoomtopia 2024: Pumping Up the Jam with AI Zoomtopia 2024: Pumping Up the Jam with AI

byZeus Kerravala

Oct 9, 2024

1 Min Read

Examining the Big Bet on Amazon's Back-to-Office Edict

Examining the Big Bet on Amazon's Back-to-Office Edict

Examining the Big Bet on Amazon's Back-to-Office Edict

byLisa Schmeiser

8 Practices Leading to Success with Connected Workspace Apps

8 Practices Leading to Success with Connected Workspace Apps

8 Practices Leading to Success with Connected Workspace Apps

No Jitter Roll: Zoom Adds New Enterprise Features, Google debuts Workspace and Contact Center updates, Talkdesk launches Healthcare for Payers

No Jitter Roll: Zoom Adds New Enterprise Features, Google debuts Workspace and Contact Center updates, Talkdesk launches Healthcare for Payers

No Jitter Roll: Zoom Adds New Enterprise Features, Google debuts Workspace and Contact Center updates, Talkdesk launches Healthcare for Payers

byMatt Vartabedian

Top 5 Announcements from Bandwidth Reverb24

Video Conferencing

Top 5 Announcements from Bandwidth Reverb24

Top 5 Announcements from Bandwidth Reverb24

byZeus Kerravala

Cybersecurity locks

Video Conferencing

Collaboration and Communications Security is Still Lacking

Collaboration and Communications Security is Still Lacking

Work Relationships Are Not in a Great Place

Employee Experience

Work Relationships Are Not in a Great Place

Work Relationships Are Not in a Great Place

byLisa Schmeiser

NEC Hands Over UCaaS Offering Univerge Blue to Intermedia

NEC Hands Over UCaaS Offering Univerge Blue to Intermedia

NEC Hands Over UCaaS Offering Univerge Blue to Intermedia

What You Need to Know About the Zoom AI Companion

What You Need to Know About the Zoom AI Companion

byKevin Kieller

With All the Technology Choices Out There, How Do You Decide?

Customer Experience

With All the Technology Choices Out There, How Do You Decide?

With All the Technology Choices Out There, How Do You Decide?

byBarbara A Grothe

How Productivity Measurement is Driving UCaaS Innovation

How Productivity Measurement is Driving UCaaS Innovation

How Productivity Measurement is Driving UCaaS Innovation

Person stressed out with computer

Done Right, Collaboration Overload Could Be Alleviated by AI

Done Right, Collaboration Overload Could Be Alleviated by AI

byLisa Schmeiser

Team Collaboration

Slack Unveils Agentforce Agents and other AI Features

Slack Unveils Agentforce Agents and other AI Features

byMatt Vartabedian

Meet "Fauxductivity" -- a Sign of Workplace Unwellness

Employee Experience

Meet "Fauxductivity" -- a Sign of Workplace Unwellness

Meet "Fauxductivity" -- a Sign of Workplace Unwellness

byLisa Schmeiser

Video Conferencing

Office Origami: Making the Most of Tools & Technologies, Ep. 1

Office Origami: Making the Most of Tools & Technologies, Ep. 1

Video Conferencing

Office Origami: Making the Most of Tools & Technologies, Ep. 2

Office Origami: Making the Most of Tools & Technologies, Ep. 2

Video Conferencing

Office Origami: Making the Most of Tools & Technologies, Ep. 4

Office Origami: Making the Most of Tools & Technologies, Ep. 4

Conceptual illustration of AI for social networking

Assistants & Copilots

No Jitter Roll: Kore.ai Launches AI Products, NinjaTechAI Enhances SuperGPT AI Assistant, and HARMAN Announces ForecastGPT

No Jitter Roll: Kore.ai Launches AI Products, NinjaTechAI Enhances SuperGPT AI Assistant, and HARMAN Announces ForecastGPT

byHannah Warfel

Slack: There Are Five Types of AI Users

Slack: There Are Five Types of AI Users

Slack: There Are Five Types of AI Users

byLisa Schmeiser

No Jitter Roll: Zoom Adds Smart Name Tags, GoTo Releases More Integrations and the Nureva App is Now Available

Video Conferencing

No Jitter Roll: Zoom Adds Smart Name Tags, GoTo Releases More Integrations and the Nureva App is Now Available

No Jitter Roll: Zoom Adds Smart Name Tags, GoTo Releases More Integrations and the Nureva App is Now Available

byMatt Vartabedian

AI-Powered Connected Workspaces Continue to Grow

AI-Powered Connected Workspaces Continue to Grow

Image illustrating a hand holding a phone with Copilot

Assistants & Copilots

What to Know About the Cost and Value of Microsoft Copilot

What to Know About the Cost and Value of Microsoft Copilot

byKevin Kieller

People working in an office

Digital Workplace

Working on Everything, Everywhere, All at Once

Working on Everything, Everywhere, All at Once

byLisa Schmeiser

How AI Helps Address Core Challenges for Rural Utilities

How AI Helps Address Core Challenges for Rural Utilities

How AI Helps Address Core Challenges for Rural Utilities

Intermedia Launches Unite for Microsoft Teams Advanced to Improve Business Efficiency

AI Collaboration

Intermedia Launches Unite for Microsoft Teams Advanced to Improve Business Efficiency

Intermedia Launches Unite for Microsoft Teams Advanced to Improve Business Efficiency

byZeus Kerravala

Smart Savings: How to Optimize PSTN Calling within Microsoft Teams

Smart Savings: How to Optimize PSTN Calling within Microsoft Teams

Smart Savings: How to Optimize PSTN Calling within Microsoft Teams

byKevin Kieller

teamwork - collaboration

AI Collaboration

No Jitter Roll: Zoom Docs Rolls Out, RingCentral Debuts POTS Replacement, SIPPIO Launches a Bridge to UCaaS, Five9 announces AI Knowledge and Acqueon Acquisition

No Jitter Roll: Zoom Docs Rolls Out, RingCentral Debuts POTS Replacement, SIPPIO Launches a Bridge to UCaaS, Five9 announces AI Knowledge and Acqueon Acquisition

byMatt Vartabedian

What Does the Hybrid Work Future Look Like? Cisco Has Some Ideas.

What Does the Hybrid Work Future Look Like? Cisco Has Some Ideas.

What Does the Hybrid Work Future Look Like? Cisco Has Some Ideas.

byLisa Schmeiser

No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9

No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9

No Jitter Roll: Box and Slack Expand their Partnership and Calabrio Integrates with Five9

byHannah Warfel

NLX Launches NLX Journey for Travel and Hospitality, Atomicwork Integrates with Microsoft Teams and Vonage Announces Intelligent SIP Capabilities

Assistants & Copilots

No Jitter Roll: NLX Launches NLX Journey for Travel and Hospitality, Atomicwork Integrates with Microsoft Teams and Vonage Announces Intelligent SIP Capabilities

No Jitter Roll: NLX Launches NLX Journey for Travel and Hospitality, Atomicwork Integrates with Microsoft Teams and Vonage Announces Intelligent SIP Capabilities

byMatt Vartabedian

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Mar 17 - Mar 20, 2025

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