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AI & Automation
Microsoft: Gurdeep's UC PredictionsMicrosoft: Gurdeep's UC Predictions

The year ahead will be full of challenges and opportunities for us all, but it is undeniable that it is an exciting and interesting time to be in UC.

byEric Krapf
Jan 5, 2009
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1 Min Read
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AI Voice
VoicePHP: More Web-Voice AppsVoicePHP: More Web-Voice Apps
byEric Krapf
Jan 5, 2009
1 Min Read
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Workflow Automation
Contact Center Market Top 10 Events of 2008Contact Center Market Top 10 Events of 2008
bySheila McGee-Smith
Dec 23, 2008
1 Min Read
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AI Voice
Telephone SongsTelephone Songs
byEric Krapf
Dec 5, 2008
1 Min Read
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AI Voice
Branching out with OCSBranching out with OCS
byBrian Riggs
Nov 17, 2008
1 Min Read
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AI & Automation
Microsoft, IBM Announce Inter-Domain Presence FederationMicrosoft, IBM Announce Inter-Domain Presence Federation
byEric Krapf
Nov 13, 2008
1 Min Read
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AI & Automation
Microsoft Subsidiary, TellMe, Reinforces Two Market Trends with Partner Focus and SaaS Model
Microsoft Subsidiary, TellMe, Reinforces Two Market Trends with Partner Focus and SaaS Model
Nov 11, 2008
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1 Min Read
byNancy Jamison
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AI & Automation
Panasonic Launches NCP 500/1000
Panasonic Launches NCP 500/1000
Nov 7, 2008
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1 Min Read
byMatt Brunk
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AI Voice
The Dilution of UC
The Dilution of UC
Nov 3, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Panasonic Alignment Targets SMB
Panasonic Alignment Targets SMB
Oct 27, 2008
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1 Min Read
byMatt Brunk
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AI Voice
Microsoft OCS 2007 Release 2: More Telephony & UC Capabilities
Microsoft OCS 2007 Release 2: More Telephony & UC Capabilities
Oct 14, 2008
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1 Min Read
byEric Krapf
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AI Voice
Fine-Tuning WLAN AP Density for Voice
Fine-Tuning WLAN AP Density for Voice
Oct 13, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Banging the Drum for Interactive Intelligence
Banging the Drum for Interactive Intelligence
Oct 7, 2008
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1 Min Read
bySheila McGee-Smith
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AI & Automation
Now's the Time for Microsoft to Buy Nortel
Now's the Time for Microsoft to Buy Nortel
Sep 24, 2008
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1 Min Read
byEric Krapf
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AI Voice
Intervoice Solutions from Convergys
Intervoice Solutions from Convergys
Sep 5, 2008
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1 Min Read
bySheila McGee-Smith
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AI & Automation
A Few Hints About Microsoft OCS R2
A Few Hints About Microsoft OCS R2
Sep 4, 2008
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1 Min Read
byEric Krapf
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AI Voice
Another Nortel Acquisition: Beyond Telepresence
Another Nortel Acquisition: Beyond Telepresence
Aug 21, 2008
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1 Min Read
byEric Krapf
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AI & Automation
What Is Visionary About Microsoft OCS?
What Is Visionary About Microsoft OCS?
Aug 20, 2008
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1 Min Read
byMarty Parker
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AI Voice
Webinar: Better Visibility and Control for Multi-Vendor Voice Systems
Webinar: Better Visibility and Control for Multi-Vendor Voice Systems
Aug 19, 2008
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1 Min Read
byEric Krapf
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AI & Automation
The Big Picture on Gartner & Microsoft
The Big Picture on Gartner & Microsoft
Aug 19, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Microsoft OCS and Telephony: Please Don't Shoot the Messenger (Again)
Microsoft OCS and Telephony: Please Don't Shoot the Messenger (Again)
Aug 18, 2008
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1 Min Read
byBrian Riggs
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AI Voice
IP-PBXs and UC: Where Are the Improvements?
IP-PBXs and UC: Where Are the Improvements?
Aug 14, 2008
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1 Min Read
byMarty Parker
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AI & Automation
Is Process Automation the Key to UC?
Is Process Automation the Key to UC?
Aug 6, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Toshiba Aims to Move Upmarket
Toshiba Aims to Move Upmarket
Aug 5, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Panasonic's Drop List
Panasonic's Drop List
Jul 28, 2008
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1 Min Read
byMatt Brunk
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AI Voice
Planning for VoIP E-Discovery
Planning for VoIP E-Discovery
Jul 23, 2008
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1 Min Read
byGary Audin
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AI Voice
Who Is Convergys, and Why Do They Want Intervoice?
Who Is Convergys, and Why Do They Want Intervoice?
Jul 16, 2008
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1 Min Read
bySheila McGee-Smith
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AI Voice
Convergys Acquires Intervoice
Convergys Acquires Intervoice
Jul 16, 2008
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1 Min Read
byEric Krapf
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AI Voice
Is Voice Mail Dead?
Is Voice Mail Dead?
Jul 15, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Automating the Auto Attendant
Automating the Auto Attendant
Jul 9, 2008
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1 Min Read
byMatt Brunk
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Workflow Automation
New Feature: Mobile Unified Communications
New Feature: Mobile Unified Communications
Jun 26, 2008
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1 Min Read
byEric Krapf
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AI Voice
More Consolidation in the Speech Recognition Industry: Syntellect and Fluency Voice Technology
More Consolidation in the Speech Recognition Industry: Syntellect and Fluency Voice Technology
Jun 4, 2008
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1 Min Read
byNancy Jamison
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AI Voice
Voice over WLANs, The Complete Guide
Voice over WLANs, The Complete Guide
May 20, 2008
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1 Min Read
byGary Audin
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AI & Automation
Microsoft as the Mac Guy
Microsoft as the Mac Guy
Apr 30, 2008
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1 Min Read
byEric Krapf
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AI & Automation
My MacBook Air
My MacBook Air
Apr 21, 2008
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1 Min Read
byMichael Finneran

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