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The Big Picture on Gartner & MicrosoftThe Big Picture on Gartner & Microsoft

Here's the complete Gartner Magic Quadrant spiel on Corporate Telephony, the one that Marty blogged about last week , you know, the one that Microsoft made its way into for the first time. I'm posting the link so that you can judge for yourself whether you agree with Gartner's reasoning, and with their relative positioning of the vendors.

Eric Krapf

August 19, 2008

2 Min Read
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Here's the complete Gartner Magic Quadrant spiel on Corporate Telephony, the one that Marty blogged about last week, you know, the one that Microsoft made its way into for the first time. I'm posting the link so that you can judge for yourself whether you agree with Gartner's reasoning, and with their relative positioning of the vendors.

Here's the complete Gartner Magic Quadrant spiel on Corporate Telephony, the one that Marty blogged about last week, you know, the one that Microsoft made its way into for the first time. I'm posting the link so that you can judge for yourself whether you agree with Gartner's reasoning, and with their relative positioning of the vendors.I know we've seen a lot of Gartner-bashing in this neck of the woods, but I can't find a lot to argue with when I look at their assessment. The companies that Gartner says combine both vision and execution are the ones who, in fact, currently lead the market--your Avayas, Ciscos, Nortels, etc. Individual vendors may quibble over being placed lower than this guy or to the left of that one, and they may have a point, but it's hard to argue with the overall shape.

And if you look at where Gartner places Microsoft, in terms of "Ability to Execute," they're just about at the bottom among vendors within the chart. That would jibe with the idea that their feature/function still leaves a lot to be desired in a pure Corporate Telephony (aka PBX) context.

And Microsoft definitely deserves to be on the chart. Who isn't incorporating OCS into their thinking about the future of their enterprise communications? Only the willfully blind. Everybody else knows it's going to be a factor--maybe not today, and maybe not tomorrow, as Rick Blaine said, but soon and for the rest of your life.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.