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AI Voice
State of Utah Makes the Case for IntervoiceState of Utah Makes the Case for Intervoice

In September 2006 market-leading self service vendor Intervoice acquired the assets of Nuasis, a fledgling SIP-based contact center solution provider. Part of the rationale behind the acquisition was that the Nuasis NuContact solution would allow Intervoice to participate in the market transition from TDM to IP-based technology, already in full swing in the PBX market by then but still emerging in the contact center.

bySheila McGee-Smith
Apr 14, 2008
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1 Min Read
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AI & Automation
Microsoft, IBM Commit to Interoperability TestingMicrosoft, IBM Commit to Interoperability Testing
byEric Krapf
Mar 20, 2008
1 Min Read
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AI & Automation
Microsoft's Gurdeep Singh Pall: KeynoteMicrosoft's Gurdeep Singh Pall: Keynote
byEric Krapf
Mar 18, 2008
1 Min Read
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AI & Automation
Microsoft, Nortel Make Joint UC AnnouncementMicrosoft, Nortel Make Joint UC Announcement
byEric Krapf
Mar 11, 2008
1 Min Read
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AI Voice
Intervoice - New President, New ApproachIntervoice - New President, New Approach
byNancy Jamison
Mar 10, 2008
1 Min Read
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AI & Automation
New Microsoft-IBM FeatureNew Microsoft-IBM Feature
byEric Krapf
Feb 12, 2008
1 Min Read
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AI & Automation
New Podcast: Microsoft's Gurdeep Singh Pall
New Podcast: Microsoft's Gurdeep Singh Pall
Feb 12, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Microsoft Makes $44.6B Offer on Yahoo
Microsoft Makes $44.6B Offer on Yahoo
Feb 1, 2008
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1 Min Read
byEric Krapf
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AI Voice
Bringing Cellular Indoors
Bringing Cellular Indoors
Jan 15, 2008
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1 Min Read
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AI & Automation
Microsoft OCS Test
Microsoft OCS Test
Jan 14, 2008
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1 Min Read
byEric Krapf
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AI & Automation
Raikes Leaving Microsoft
Raikes Leaving Microsoft
Jan 11, 2008
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1 Min Read
byEric Krapf
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AI Voice
Alexander Graham Bell, Fraud?
Alexander Graham Bell, Fraud?
Dec 26, 2007
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1 Min Read
byEric Krapf
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AI Voice
Which Vendor Will End Up Dominating Enterprise Voice?
Which Vendor Will End Up Dominating Enterprise Voice?
Dec 18, 2007
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1 Min Read
byEric Krapf
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AI Voice
Outsourcing Voice
Outsourcing Voice
Dec 18, 2007
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1 Min Read
byEric Krapf

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