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AI Voice
AWS Gives Alexa a Voice for Your BusinessAWS Gives Alexa a Voice for Your Business

Introduces a fully managed Alexa service, ties in a variety of integrations for communications and collaboration.

byBeth Schultz
Nov 30, 2017
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1 Min Read
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AI & Automation
Artificial Intelligence -- Not So ArtificialArtificial Intelligence -- Not So Artificial
byMarty Parker
Nov 28, 2017
1 Min Read
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AI & Automation
IoT: Getting Past Port 80 & Other IssuesIoT: Getting Past Port 80 & Other Issues
byMatt Brunk
Nov 24, 2017
1 Min Read
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AI & Automation
Meetings, Meet AIMeetings, Meet AI
byZeus Kerravala
Nov 16, 2017
1 Min Read
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AI Voice
Customer Conversations the Ultimate IoT Endpoints?Customer Conversations the Ultimate IoT Endpoints?
byChris Vitek
Nov 14, 2017
1 Min Read
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AI & Automation
Artificial Intelligence: The Real DealArtificial Intelligence: The Real Deal
byEric Krapf
Nov 14, 2017
1 Min Read
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AI & Automation
Talkdesk Delves into AI, Sales Style
Talkdesk Delves into AI, Sales Style
Oct 31, 2017
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1 Min Read
byMichelle Burbick
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AI & Automation
The Machine Learning Era Has Arrived
The Machine Learning Era Has Arrived
Oct 30, 2017
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1 Min Read
byZeus Kerravala
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AI & Automation
No Jitter On Air: Tips on Teams Training
No Jitter On Air: Tips on Teams Training
Oct 25, 2017
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1 Min Read
byBeth Schultz
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AI & Automation
How Contextual Intelligence Solves Workforce Information Overload
How Contextual Intelligence Solves Workforce Information Overload
Oct 11, 2017
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1 Min Read
byJoe Baird
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AI Voice
Word of Mouth: Are AI & Voice Control Set to Rock the Enterprise?
Word of Mouth: Are AI & Voice Control Set to Rock the Enterprise?
Oct 9, 2017
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1 Min Read
byJack Jachner
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AI & Automation
AI & the Enterprise: Let's Chat About the Hype vs. Reality
AI & the Enterprise: Let's Chat About the Hype vs. Reality
Aug 30, 2017
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1 Min Read
byMichelle Burbick
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AI & Automation
Where Will Technology Be in 2027?
Where Will Technology Be in 2027?
Aug 23, 2017
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1 Min Read
byBarbara A Grothe
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AI & Automation
Note to Healthcare: Step Up and Embrace Machine Learning
Note to Healthcare: Step Up and Embrace Machine Learning
Aug 21, 2017
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1 Min Read
byZeus Kerravala
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AI Voice
Voice Tech and Applications: Same Dog, New Tricks
Voice Tech and Applications: Same Dog, New Tricks
Aug 7, 2017
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1 Min Read
byTony Jamous
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AI & Automation
Future of UC All About AI
Future of UC All About AI
Jul 20, 2017
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1 Min Read
byJim Burton
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AI & Automation
Microsoft 365: Not Just a Product, But a Vision
Microsoft 365: Not Just a Product, But a Vision
Jul 11, 2017
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1 Min Read
byBeth Schultz
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AI Voice
Voice... the Schrodinger's Cat of the Contact Center
Voice... the Schrodinger's Cat of the Contact Center
Jul 11, 2017
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1 Min Read
byZeus Kerravala
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AI Voice
Giving Machines a Voice
Giving Machines a Voice
Jun 1, 2017
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1 Min Read
byBeth Schultz
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AI Voice
The Primacy of Voice
The Primacy of Voice
May 30, 2017
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1 Min Read
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AI & Automation
Will AI Fantasies Live Up to the Hype?
Will AI Fantasies Live Up to the Hype?
May 24, 2017
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1 Min Read
byRajeev Shrivastava
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AI Voice
Designing a Voice User Interface
Designing a Voice User Interface
May 19, 2017
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1 Min Read
byGary Audin
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AI & Automation
RingCentral Strengthens Enterprise Story
RingCentral Strengthens Enterprise Story
May 11, 2017
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1 Min Read
byBeth Schultz
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Workflow Automation
Zang Workflow: From Bits & Bytes to Drag & Drop
Zang Workflow: From Bits & Bytes to Drag & Drop
Apr 24, 2017
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1 Min Read
byAndrew Prokop
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AI Voice
FCC Report: Voice, Almost There
FCC Report: Voice, Almost There
Apr 7, 2017
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1 Min Read
byMatt Brunk
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AI & Automation
Pulling Visibility from the Airwaves
Pulling Visibility from the Airwaves
Mar 17, 2017
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1 Min Read
byMatt Brunk
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AI Voice
Giving Voice to IoT
Giving Voice to IoT
Feb 27, 2017
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1 Min Read
byAndrew Prokop
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AI Voice
'Alexa, When Will Voice Interfaces Be Enterprise-Ready?'
'Alexa, When Will Voice Interfaces Be Enterprise-Ready?'
Jan 5, 2017
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1 Min Read
byBeth Schultz
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AI Voice
Unify Not Forgetting 'Bread & Butter' of Voice
Unify Not Forgetting 'Bread & Butter' of Voice
Dec 19, 2016
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1 Min Read
byBeth Schultz
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AI & Automation
Move Over RFP -- Make Way for the New Model
Move Over RFP -- Make Way for the New Model
Dec 14, 2016
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1 Min Read
byTom Brannen
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AI & Automation
AI Systems: The Brains Behind the Bots
AI Systems: The Brains Behind the Bots
Dec 8, 2016
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1 Min Read
byRobert Lee Harris
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AI & Automation
Manpower Still Needed in Automated Future
Manpower Still Needed in Automated Future
Nov 15, 2016
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1 Min Read
byUnitt Ashley
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AI & Automation
Twilio's Jeff Lawson: Building an API Empire
Twilio's Jeff Lawson: Building an API Empire
Nov 14, 2016
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1 Min Read
byDave Michels
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AI Voice
HipChat Brings Amazon Alexa to Team Collaboration Party
HipChat Brings Amazon Alexa to Team Collaboration Party
Nov 1, 2016
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1 Min Read
byBeth Schultz
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AI & Automation
Ghost in the UC Machine
Ghost in the UC Machine
Oct 31, 2016
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1 Min Read
byDarc Rasmussen

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How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
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How Talkdesk Delivers for Vertical Industries
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
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