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Video Conferencing
When to Use Video Instead of Voice?When to Use Video Instead of Voice?

Video, in my view, is a tool that lets teams quickly get to a social understanding so we can move on to the business at hand.

byJohn Bartlett
Mar 1, 2011
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3 Min Read
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Telecommunication Technology
Daily Roundup: Monday, February 28Daily Roundup: Monday, February 28
byEric Krapf
Mar 1, 2011
3 Min Read
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Contact Centers
Zeacom Announces Newest Contact Center App for Microsoft LyncZeacom Announces Newest Contact Center App for Microsoft Lync
bySheila McGee-Smith
Feb 28, 2011
2 Min Read
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Telecommunication Technology
And The Innovation Winners Are...And The Innovation Winners Are...
byDave Michels
Feb 28, 2011
4 Min Read
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Cloud Infrastructure
Siemens Enterprise Announces OpenScape CloudSiemens Enterprise Announces OpenScape Cloud
bySheila McGee-Smith
Feb 28, 2011
3 Min Read
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Telecommunication Technology
Responses to "Death of QoS"Responses to "Death of QoS"
byJohn Bartlett
Feb 27, 2011
4 Min Read
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UCaaS
Enterprise Connect: Just In Time
Enterprise Connect: Just In Time
Feb 27, 2011
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4 Min Read
byMarty Parker
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Network Technology
Vidyo and the Death of QoS
Vidyo and the Death of QoS
Feb 25, 2011
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4 Min Read
byJohn Bartlett
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Cloud Infrastructure
Cloud Communications Provider Survey
Cloud Communications Provider Survey
Feb 25, 2011
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4 Min Read
byGary Audin
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UCaaS
Mobility Highlights at Enterprise Connect
Mobility Highlights at Enterprise Connect
Feb 25, 2011
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3 Min Read
byMichael Finneran
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Team Messaging
Cisco and Email: Time is Money
Cisco and Email: Time is Money
Feb 24, 2011
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4 Min Read
byDave Michels
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Digital Workplace
Security in Communications: Report to the Industry
Security in Communications: Report to the Industry
Feb 24, 2011
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5 Min Read
byEric Krapf
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Network Technology
Was Cisco Right to Bail on Mail?
Was Cisco Right to Bail on Mail?
Feb 24, 2011
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5 Min Read
byZeus Kerravala
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Telecommunication Technology
Lou D'Ambrosio Takes Over Sears
Lou D'Ambrosio Takes Over Sears
Feb 24, 2011
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1 Min Read
byEric Krapf
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UCaaS
Contact Center (and Beyond) at Enterprise Connect
Contact Center (and Beyond) at Enterprise Connect
Feb 23, 2011
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4 Min Read
bySheila McGee-Smith
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Cloud Infrastructure
Enterprise Cloud Visions
Enterprise Cloud Visions
Feb 23, 2011
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5 Min Read
byTom Nolle
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Network Technology
Cisco Giving up on Email
Cisco Giving up on Email
Feb 23, 2011
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3 Min Read
byEric Krapf
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Telecommunication Technology
Slideshow: Managing the Mobile Monster
Slideshow: Managing the Mobile Monster
Feb 22, 2011
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1 Min Read
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Telecommunication Technology
You Can't Outsource Ownership of Your Telecommunications Spend
You Can't Outsource Ownership of Your Telecommunications Spend
Feb 22, 2011
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8 Min Read
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Telecommunication Technology
Email: Killer App & New Phone Number (in a Good Way)
Email: Killer App & New Phone Number (in a Good Way)
Feb 22, 2011
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2 Min Read
byEric Krapf
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Telecommunication Technology
Innovation is Alive
Innovation is Alive
Feb 21, 2011
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3 Min Read
byDave Michels
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Telecommunication Technology
Qi: The New (Charging) Standard
Qi: The New (Charging) Standard
Feb 21, 2011
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3 Min Read
byMatt Brunk
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Network Technology
IBM's Watson and the Potential for Social Networking
IBM's Watson and the Potential for Social Networking
Feb 21, 2011
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3 Min Read
byMichael Finneran
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Telecommunication Technology
Session Management is the Key to Mobilizing UC
Session Management is the Key to Mobilizing UC
Feb 18, 2011
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4 Min Read
byZeus Kerravala
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Telecommunication Technology
The Evolution of Session Management: Part 2
The Evolution of Session Management: Part 2
Feb 18, 2011
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3 Min Read
byMykola Konrad
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Digital Workplace
Controlling the Communications Budget
Controlling the Communications Budget
Feb 18, 2011
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3 Min Read
byGary Audin
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Telecommunication Technology
Got MDM?
Got MDM?
Feb 17, 2011
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3 Min Read
byIrwin Lazar
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Telecommunication Technology
Electronic Telecom Bills: In Pursuit of Paperless TEM
Electronic Telecom Bills: In Pursuit of Paperless TEM
Feb 16, 2011
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18 Min Read
byRobert Lee Harris
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Cloud Infrastructure
The Cloud Won't Cost You Your Job
The Cloud Won't Cost You Your Job
Feb 16, 2011
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3 Min Read
byEric Krapf
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Telecommunication Technology
Frost & Sullivan Research: Telephony Equipment Implementation and Management Services Markets
Frost & Sullivan Research: Telephony Equipment Implementation and Management Services Markets
Feb 16, 2011
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1 Min Read
byMelanie Turek
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UCaaS
Hosted Unified Communications for SMBs: Dig Deep!
Hosted Unified Communications for SMBs: Dig Deep!
Feb 15, 2011
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4 Min Read
byBlair Pleasant
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Cloud Infrastructure
Perspectives on Cloud Computing for Enterprises
Perspectives on Cloud Computing for Enterprises
Feb 15, 2011
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8 Min Read
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Customer Experience
RAMP: CEBP with a Twist
RAMP: CEBP with a Twist
Feb 14, 2011
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3 Min Read
byDoug Carolus
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Telecommunication Technology
Apple iPhone Phantom Strikes Again
Apple iPhone Phantom Strikes Again
Feb 14, 2011
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4 Min Read
byMatt Brunk
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UCaaS
Avaya web.alive: Was I Really There?
Avaya web.alive: Was I Really There?
Feb 14, 2011
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5 Min Read
byDave Michels

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