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Network Technology

Adaptive Codecs -- Good for Users, Bad for Networks Adaptive Codecs -- Good for Users, Bad for Networks

The quality of experience for cloud-based team collaboration tools is poor for many enterprise users. This needs to change!

bySorell Slaymaker

Jul 12, 2018

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4 Min Read

Sponsored Content

Rowan Trollope on His Leap from Cisco to Five9 Rowan Trollope on His Leap from Cisco to Five9

byMichelle Burbick

Jul 12, 2018

5 Min Read

Cloud Infrastructure

Salesforce Releases Next-Gen Service Cloud Einstein Salesforce Releases Next-Gen Service Cloud Einstein

byMichelle Burbick

Jul 11, 2018

4 Min Read

Flowroute the Pick for West, Avaya Flowroute the Pick for West, Avaya

Jul 11, 2018

3 Min Read

Telecommunication Technology

When Cutovers Cause Chaos When Cutovers Cause Chaos

byBarbara A Grothe

Jul 11, 2018

5 Min Read

Cloud Infrastructure

Contact Center 2.0: More Than Just Going to the Cloud Contact Center 2.0: More Than Just Going to the Cloud

Jul 10, 2018

7 Min Read

Video Conferencing

5 Tips for Videoconferencing Success

5 Tips for Videoconferencing Success

Employee Experience

Gaining the Advantage in Sole-Source Negotiations

Gaining the Advantage in Sole-Source Negotiations

Video Conferencing

Integrating Third-Party Voice & Video with Microsoft Teams

Integrating Third-Party Voice & Video with Microsoft Teams

Know Your Compliance Risks: From GDPR to ePrivacy

Know Your Compliance Risks: From GDPR to ePrivacy

Digital Workplace

Session-based Orientation: Vital for Securing UC

Session-based Orientation: Vital for Securing UC

Cloud Infrastructure

Handicapping the Race for Amazon's HQ2

Handicapping the Race for Amazon's HQ2

Data Governance

Team Collaboration: Weighing Security Concerns

Team Collaboration: Weighing Security Concerns

byMichelle Burbick

AI & Automation

Is Automation Really Faster?

Is Automation Really Faster?

byTerry Slattery

Digital Workplace

Plantronics Completes Polycom Acquisition

Plantronics Completes Polycom Acquisition

byMichelle Burbick

Contact Centers

NEC Delivering an Advantage for Verticals

NEC Delivering an Advantage for Verticals

AI Collaboration

What Being an Agile Company Means (and Why it Matters)

What Being an Agile Company Means (and Why it Matters)

Telecommunication Technology

No Jitter Roll: Five for Friday 2018-06-29

No Jitter Roll: Five for Friday 2018-06-29

byMichelle Burbick

Cloud Infrastructure

Calabrio: Shifting from Premises to Cloud

Calabrio: Shifting from Premises to Cloud

bySheila McGee-Smith

Network Technology

Network Analytics: Checklist for Failure

Network Analytics: Checklist for Failure

Telecommunication Technology

Mid-Market Is 28% of Hosted PBX Sales and Accelerating

Mid-Market Is 28% of Hosted PBX Sales and Accelerating

Cloud Infrastructure

Zscaler Private Access Just Might Eradicate VPNs

Zscaler Private Access Just Might Eradicate VPNs

byZeus Kerravala

Tremendous Changes Continue at Avaya

Tremendous Changes Continue at Avaya

Telecommunication Technology

Silver Peak Funded for an 'Independent Future'

Silver Peak Funded for an 'Independent Future'

Telecommunication Technology

Frost & Sullivan: Professional Headset Outlook

Frost & Sullivan: Professional Headset Outlook

Cloud Infrastructure

Stopping the Leaky Faucets of Cloud Subscription Costs

Stopping the Leaky Faucets of Cloud Subscription Costs

Network Technology

Ribbon Communications to Acquire Edgewater Networks

Ribbon Communications to Acquire Edgewater Networks

byMichelle Burbick

Contact Centers

Calling all No Jitter Readers

Calling all No Jitter Readers

Kari Hunt Case Jury Awards $41.55 Million

Kari Hunt Case Jury Awards $41.55 Million

Digital Workplace

I'm in 'Business Communications'

I'm in 'Business Communications'

byMichael Finneran

Contact Centers

The End of Vendors as We Know Them?

The End of Vendors as We Know Them?

Sponsored Content

How AI-Powered Speech Analytics Benefits Financial Firms

How AI-Powered Speech Analytics Benefits Financial Firms

Telecommunication Technology

No Jitter Roll: Five for Friday 2018-06-22

No Jitter Roll: Five for Friday 2018-06-22

byMichelle Burbick

InfoComm 2018: And 'So It Goes'

InfoComm 2018: And 'So It Goes'

byAndrew W. Davis

Avaya CEO Has 'Changed The Locks'

Avaya CEO Has 'Changed The Locks'

byZeus Kerravala

Enterprise Connect

Mar 17 - Mar 20, 2025

Mar 17 - Mar 20, 2025

As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. Attend Enterprise Connect and join thousands of like-minded peers building a framework for future success. You’ll walk away with rich learning experiences, invaluable connections, business opportunities, and inspiring insights. Register with Promo Code CONNECT25 to save $200 on Conference passes.