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Davis","/author/andrew-w-davis","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte4b6b622c53f0155/673c600d96b78f774e193f85/AndrewDavis60x74.jpg","The VCaaS Future: Cloudy With a Chance of Hyperbole","/cloud-infrastructure/the-vcaas-future-cloudy-with-a-chance-of-hyperbole",{},"May 27, 2014","The video conferencing market is undergoing fundamental change and the struggle for the existing vendor community is to remain relevant (and solvent).",{"_726":24,"_727":863},[],{"_166":167,"_147":865,"_168":866,"_153":871,"_155":871,"_158":872,"_717":873,"_160":152,"_161":874,"_163":152,"_156":875,"_721":152,"_178":722,"_164":201,"_165":202,"_176":723,"_724":876,"_729":730},{"_149":152,"_151":152},[867],{"_52":868,"_172":869,"_174":870,"_714":152},"Stephen Leaden","/author/stephen-leaden","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt9b53f6bf9550f1b7/673c6014b5a7ed5db8a1dc68/SteveLeaden_01-2017.png","Lifesize Cloud: This Could Be A \"Cloud Changer\"","/cloud-infrastructure/lifesize-cloud-this-could-be-a-cloud-changer-",{},"May 22, 2014","The vendor places a major bet on enterprise video moving to a services model.",{"_726":24,"_727":877},[],{"_166":167,"_147":879,"_168":880,"_153":882,"_155":882,"_158":883,"_717":884,"_160":152,"_161":874,"_163":152,"_156":885,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":886,"_729":730},{"_149":152,"_151":152},[881],{"_52":776,"_172":777,"_174":778,"_714":152},"Live From CiscoLive 2014","/network-technology/live-from-ciscolive-2014",{},"Probably the most compelling reason for the new devices: Cisco sees 8-to-1 pull-through on additional product and services when it sells an endpoint.",{"_726":24,"_727":887},[],{"_166":167,"_147":889,"_168":890,"_153":892,"_155":892,"_158":893,"_717":894,"_160":152,"_161":874,"_163":152,"_156":895,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":896,"_729":730},{"_149":152,"_151":152},[891],{"_52":749,"_172":750,"_174":751,"_714":152},"The Broadband Availability Gap: Traffic Modeling Challenges","/network-technology/the-broadband-availability-gap-traffic-modeling-challenges",{},"Traffic engineering for converged networks is challenging--especially with the nature of bursty data traffic mixed with various real-time communications.",{"_726":24,"_727":897},[],{"_166":167,"_147":899,"_168":900,"_153":905,"_155":905,"_158":906,"_717":907,"_160":152,"_161":908,"_163":152,"_156":909,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":910,"_729":730},{"_149":152,"_151":152},[901],{"_52":902,"_172":903,"_174":904,"_714":152},"Tom Brannen","/author/tom-brannen","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltafe34779798648f4/673c601ec3a9682995c3b6ed/TomBrannen10-2019.jpg","T-Mobile - Should Businesses Give the \"Un-Carrier\" Another Look?","/telecommunication-technology/t-mobile-should-businesses-give-the-un-carrier-another-look-",{},"May 21, 2014","T-Mobile's \"un-carrier\" moves to step out of the safety of the mobile carrier pack is what makes the company worth serious consideration today.",{"_726":24,"_727":911},[],{"_166":167,"_147":913,"_168":914,"_153":916,"_155":916,"_158":917,"_717":918,"_160":152,"_161":919,"_163":152,"_156":920,"_721":152,"_178":722,"_164":196,"_165":197,"_176":723,"_724":921,"_729":730},{"_149":152,"_151":152},[915],{"_52":789,"_172":790,"_174":791,"_714":152},"Google Buys Into MDM","/infrastructure/google-buys-into-mdm",{},"May 20, 2014","As Android continues to lag in the enterprise, Google acquires a little-known mobile device management provider.",{"_726":24,"_727":922},[],{"_166":167,"_147":924,"_168":925,"_153":930,"_155":930,"_158":931,"_717":932,"_160":152,"_161":919,"_163":152,"_156":933,"_721":152,"_178":722,"_164":201,"_165":202,"_176":723,"_724":934,"_729":730},{"_149":152,"_151":152},[926],{"_52":927,"_172":928,"_174":929,"_714":152},"Bob Emmerson","/author/bob-emmerson","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blta342da72e4a6327f/673c60105ae4660316314073/emmerson5062.jpg","An Open Cloud Environment","/cloud-infrastructure/an-open-cloud-environment",{},"Today, Cloud Ethernet infrastructures have the potential to lower development costs, improve service delivery times, and enable the creation of an open cloud environment.",{"_726":24,"_727":935},[],{"_166":167,"_147":937,"_168":938,"_153":940,"_155":940,"_158":941,"_717":942,"_160":152,"_161":943,"_163":152,"_156":944,"_721":152,"_178":722,"_164":201,"_165":202,"_176":723,"_724":945,"_729":730},{"_149":152,"_151":152},[939],{"_52":803,"_172":804,"_174":805,"_714":152},"From the Cloud to the Fog","/cloud-infrastructure/from-the-cloud-to-the-fog",{},"May 19, 2014","Just when you were reconciled to the trend of centralization in the Cloud, a decentralizing Fog rolls in.",{"_726":24,"_727":946},[],{"_166":167,"_147":948,"_168":949,"_153":954,"_155":954,"_158":955,"_717":956,"_160":152,"_161":957,"_163":152,"_156":958,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":959,"_729":730},{"_149":152,"_151":152},[950],{"_52":951,"_172":952,"_174":953,"_714":152},"Kevin Kieller","/author/kevin-kieller","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3cf902f24e86ad7f/673c600cb26928198f1150a4/Kevin_20Kieller-headshot.jpg","Living with Lync: In San Francisco and Boston","/network-technology/living-with-lync-in-san-francisco-and-boston",{},"May 16, 2014","While I'm not suggesting that Lync should necessarily replace your PBX, I am adamant that Lync is a viable voice solution that should be given due consideration.",{"_726":24,"_727":960},[],{"_166":167,"_147":962,"_168":963,"_153":965,"_155":965,"_158":966,"_717":967,"_160":152,"_161":957,"_163":152,"_156":968,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":969,"_729":730},{"_149":152,"_151":152},[964],{"_52":789,"_172":790,"_174":791,"_714":152},"New Fashion in Smartphones: Cheap","/telecommunication-technology/new-fashion-in-smartphones-cheap",{},"Manufacturers are starting to churn out lower cost smartphones targeted at the cost-conscious market, with roll outs coming from BlackBerry, Motorola and Samsung.",{"_726":24,"_727":970},[],{"_166":167,"_147":972,"_168":973,"_153":975,"_155":975,"_158":976,"_717":977,"_160":152,"_161":978,"_163":152,"_156":979,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":980,"_729":730},{"_149":152,"_151":152},[974],{"_52":749,"_172":750,"_174":751,"_714":152},"Calling Room Service: Do You Need a Phone Set?","/telecommunication-technology/calling-room-service-do-you-need-a-phone-set-",{},"May 15, 2014","Calling room service needs to change and so does the thinking and creativity to help these hoteliers improve capture rates and guest satisfaction while also improving the bottom the line.",{"_726":24,"_727":981},[],{"_166":167,"_147":983,"_168":984,"_153":989,"_155":989,"_158":990,"_717":991,"_160":152,"_161":992,"_163":152,"_156":993,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":994,"_729":730},{"_149":152,"_151":152},[985],{"_52":986,"_172":987,"_174":988,"_714":152},"Jim Burton","/author/jim-burton","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc009be89e6025562/673c600281c0b4733f519b79/Jim_20Burton.jpg","Independent Consultants Gaining Influence","/telecommunication-technology/independent-consultants-gaining-influence",{},"May 13, 2014","Solution partners are carrying more vendors' product lines, making outside advice more useful for all concerned in a deal.",{"_726":24,"_727":995},[],{"_166":167,"_147":997,"_168":998,"_153":1000,"_155":1000,"_158":1001,"_717":1002,"_160":152,"_161":1003,"_163":152,"_156":1004,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":1005,"_729":730},{"_149":152,"_151":152},[999],{"_52":789,"_172":790,"_174":791,"_714":152},"Apple: I've Got the Beats","/telecommunication-technology/apple-i-ve-got-the-beats",{},"May 12, 2014","In an odd way, the Beats deal says a lot about the mobile business and particularly Apple's role in it.",{"_726":24,"_727":1006},[],{"_166":167,"_147":1008,"_168":1009,"_153":1011,"_155":1011,"_158":1012,"_717":1013,"_160":152,"_161":1014,"_163":152,"_156":1015,"_721":152,"_178":722,"_164":201,"_165":202,"_176":723,"_724":1016,"_729":730},{"_149":152,"_151":152},[1010],{"_52":776,"_172":777,"_174":778,"_714":152},"Mitel Launches Cloud-Based MiContact Center Live","/cloud-infrastructure/mitel-launches-cloud-based-micontact-center-live",{},"May 5, 2014","Mitel's announcement to partner with LiveOps advances company's stated goals to invest in cloud and expand in the contact center.",{"_726":24,"_727":1017},[],{"_166":167,"_147":1019,"_168":1020,"_153":1021,"_155":1021,"_158":1022,"_717":1023,"_160":152,"_161":1014,"_163":152,"_156":1024,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":1025,"_729":730},{"_149":152,"_151":152},[],"What ... No Deskphones?","/telecommunication-technology/what-no-deskphones-",{},"Recent Lync deployments that eliminated deskphones and opted for headsets suggest that the deskphone may be on its way out of the enterprise.",{"_726":24,"_727":1026},[],{"_166":167,"_147":1028,"_168":1029,"_153":1031,"_155":1031,"_158":1032,"_717":1033,"_160":152,"_161":1034,"_163":152,"_156":1035,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":1036,"_729":730},{"_149":152,"_151":152},[1030],{"_52":826,"_172":827,"_174":828,"_714":152},"Will Software Defined Networks Need Routing Protocols?","/network-technology/will-software-defined-networks-need-routing-protocols-",{},"May 2, 2014","How does an SDN interoperate with the rest of the network?",{"_726":24,"_727":1037},[],{"_166":167,"_147":1039,"_168":1040,"_153":1045,"_155":1045,"_158":1046,"_717":1047,"_160":152,"_161":1034,"_163":152,"_156":1048,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":1049,"_729":730},{"_149":152,"_151":152},[1041],{"_52":1042,"_172":1043,"_174":1044,"_714":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","Social Physics and IoT","/network-technology/social-physics-and-iot",{},"The emergence of new technology enabling social physics brings up challenge regarding good and bad uses of data collection and processing.",{"_726":24,"_727":1050},[],{"_166":167,"_147":1052,"_168":1053,"_153":1055,"_155":1055,"_158":1056,"_717":1057,"_160":152,"_161":1058,"_163":152,"_156":1059,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":1060,"_729":730},{"_149":152,"_151":152},[1054],{"_52":711,"_172":712,"_174":713,"_714":152},"Cisco Dances With Jive","/network-technology/cisco-dances-with-jive",{},"May 1, 2014","Instead of chasing a market filled with big-name software companies, Cisco decides to partner with Jive and focus on what the company does best.",{"_726":24,"_727":1061},[],{"_166":167,"_147":1063,"_168":1064,"_153":1066,"_155":1066,"_158":1067,"_717":1068,"_160":152,"_161":1058,"_163":152,"_156":1069,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":1070,"_729":730},{"_149":152,"_151":152},[1065],{"_52":749,"_172":750,"_174":751,"_714":152},"The Broadband Availability Gap: Think Differently","/network-technology/the-broadband-availability-gap-think-differently",{},"An FCC report proposes satellite-based broadband as a solution to help close the broadband availability gap and spur profitability.",{"_726":24,"_727":1071},[],{"_166":167,"_147":1073,"_168":1074,"_153":1076,"_155":1076,"_158":1077,"_717":1078,"_160":152,"_161":1058,"_163":152,"_156":1079,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":1080,"_729":730},{"_149":152,"_151":152},[1075],{"_52":803,"_172":804,"_174":805,"_714":152},"Mobile Application Matters","/telecommunication-technology/mobile-application-matters",{},"As communications experts work more collaboratively with their enterprises' application developers, Mobility will have to be a major area of focus.",{"_726":24,"_727":1081},[],{"_166":167,"_147":1083,"_168":1084,"_153":1089,"_155":1089,"_158":1090,"_717":1091,"_160":152,"_161":1092,"_163":152,"_156":1093,"_721":152,"_178":722,"_164":201,"_165":202,"_176":723,"_724":1094,"_729":730},{"_149":152,"_151":152},[1085],{"_52":1086,"_172":1087,"_174":1088,"_714":152},"Fred Knight","/author/fred-knight","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt22fa3c887565ab10/673c6004b8c252b7b9fbe022/fred_knight.jpg","Out with the Old, In with the ???","/cloud-infrastructure/out-with-the-old-in-with-the-",{},"Apr 29, 2014","At UC Summit, the channel is still grappling with business models for cloud-based Unified Communications.",{"_726":24,"_727":1095},[],{"_166":167,"_147":1097,"_168":1098,"_153":1100,"_155":1100,"_158":1101,"_717":1102,"_160":152,"_161":1103,"_163":152,"_156":1104,"_721":152,"_178":722,"_164":201,"_165":202,"_176":723,"_724":1105,"_729":730},{"_149":152,"_151":152},[1099],{"_52":238,"_172":239,"_174":240,"_714":152},"A UC in the Cloud Update","/cloud-infrastructure/a-uc-in-the-cloud-update",{},"Apr 28, 2014","UC in the cloud, or UC-as-a-Service (UCaaS) is gaining momentum, but obstacles to large-scale adoption remain.",{"_726":24,"_727":1106},[],{"_166":167,"_147":1108,"_168":1109,"_153":1111,"_155":1111,"_158":1112,"_717":1113,"_160":152,"_161":1114,"_163":152,"_156":1115,"_721":152,"_178":722,"_164":207,"_165":208,"_176":723,"_724":1116,"_729":730},{"_149":152,"_151":152},[1110],{"_52":1042,"_172":1043,"_174":1044,"_714":152},"Net Neutrality Moves On In Europe","/telecommunication-technology/net-neutrality-moves-on-in-europe",{},"Apr 25, 2014","It's worth examining how Net Neutrality issues are handled in Europe as opposed to the U.S., to gain some perspective.",{"_726":24,"_727":1117},[],{"_166":167,"_147":1119,"_168":1120,"_153":1122,"_155":1122,"_158":1123,"_717":1124,"_160":152,"_161":1125,"_163":152,"_156":1126,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":1127,"_729":730},{"_149":152,"_151":152},[1121],{"_52":749,"_172":750,"_174":751,"_714":152},"Want Fiber? Ask Your Local Utility Company","/network-technology/want-fiber-ask-your-local-utility-company",{},"Apr 24, 2014","Some local utility companies could offer financially attractive options for gaining access to fiber connectivity.",{"_726":24,"_727":1128},[],{"_166":167,"_147":1130,"_168":1131,"_153":1136,"_155":1136,"_158":1137,"_717":1138,"_160":152,"_161":1125,"_163":152,"_156":1139,"_721":152,"_178":722,"_164":204,"_165":205,"_176":723,"_724":1140,"_729":730},{"_149":152,"_151":152},[1132],{"_52":1133,"_172":1134,"_174":1135,"_714":152},"Tom Nolle","/author/tom-nolle","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt46b2870da7a9b3bc/673c60034e1fdd7ac0c8afff/TomNollle_Headshot2017.jpg","Netflix, Aereo, and the Future of the Internet","/network-technology/netflix-aereo-and-the-future-of-the-internet",{},"Everyone in the ecosystem must be able to earn a fair profit from their contribution--otherwise the food chain is broken...and so is the Internet.",{"_726":24,"_727":1141},[],"sidebarModules",[1144,1200,1213],{"_87":1145,"_1146":1147,"_1197":1198},"module_content_cards","data",{"_111":1148,"_1149":1150,"_178":1151,"_705":1152,"_1193":1194,"_1195":1194,"_1196":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1153,1168,1180],{"_87":1154,"_1146":1155},"contentPreview",{"_166":167,"_178":1156,"_147":1157,"_153":1159,"_155":1159,"_158":1160,"_160":1160,"_717":1161,"_161":1162,"_163":152,"_164":1163,"_165":329,"_168":1164,"_176":351,"_724":1166},"card-horizontal",{"_149":1158,"_151":1159},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations","/ccaas/how-air-canada-tapped-amazon-connect-to-modernize-its-contact-center-operations",{},"Dec 16, 2024","Ccaas",[1165],{"_52":711,"_172":712,"_174":713},{"_726":24,"_727":1167},[],{"_87":1154,"_1146":1169},{"_166":167,"_178":1156,"_147":1170,"_153":1172,"_155":1172,"_158":1173,"_160":1173,"_717":1174,"_161":1175,"_163":152,"_164":1163,"_165":329,"_168":1176,"_176":351,"_724":1178},{"_149":1171,"_151":1172},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1177],{"_52":776,"_172":777,"_174":778},{"_726":24,"_727":1179},[],{"_87":1154,"_1146":1181},{"_166":167,"_178":1156,"_147":1182,"_153":1184,"_155":1184,"_158":1185,"_160":1185,"_717":1186,"_161":1187,"_163":152,"_164":1163,"_165":329,"_168":1188,"_176":1190,"_724":1191},{"_149":1183,"_151":1184},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1189],{"_52":360,"_172":361,"_174":362},8,{"_726":24,"_727":1192},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1199":24},"nativeAdOption",{"_87":1201,"_1202":1203,"_1146":1204},"module_newsletter_promo","uid","blt067a6e89dddd945f",{"_111":1205,"_637":1206,"_1207":1203,"_638":639,"_178":181,"_1208":1209,"_1210":24,"_1211":1212},"Subscribe to Our Weekly Newsletters","Stay informed and sign up for weekly No Jitter and WorkSpace Connect newsletters","newsletterId","mode","dark","isOnHomepage","moduleLocation","sidebar",{"_87":1214,"_1146":1215},"module_event_promo",{"_111":1216,"_1217":1218,"_1219":152,"_1220":152,"_1221":70,"_1222":1223,"_1224":1225,"_161":1226,"_106":1227,"_1228":1229,"_1230":1231},"Event Feature Module","logoPosition","Left","backgroundImage","backgroundColor","isConstrained","logoSrc","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3416acc286f4dc6c/675c96de0203dbc5e1ca53b9/EC25_300x250_oval_cta.png","logoAlt","Enterprise Connect","Mar 17 - Mar 20, 2025","As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. 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