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Learn about the tools, technologies, and strategies that support remote and hybrid work environments.","breadcrumbs",[695,697],{"_54":696,"_111":545},"/",{"_111":242,"_54":243},"newsletterSignUpPromo","pagination",{"_701":702,"_703":704},"totalCount",116,"currentPage",80,"contents",[707,726,741,755,766,777,790,804,818,832,842,856,866,879,890,901,915,926,939,950,960,970,983,994,1008,1019,1032,1043,1056,1069,1080,1091,1102,1112,1126],{"_166":167,"_147":708,"_168":709,"_153":710,"_155":710,"_158":711,"_712":713,"_160":152,"_161":714,"_163":152,"_156":715,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":720,"_724":725},{"_149":152,"_151":152},[],"The Evolution of the Social Enterprise: How Data Will Rule Business Communications","/digital-workplace/the-evolution-of-the-social-enterprise-how-data-will-rule-business-communications","linkAttrs",{},"Sep 29, 2014","The social tools that successfully translate qualities of intuitiveness, ease of use, and a user-driven framework into 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employee.",{"_721":24,"_722":789},[],{"_166":167,"_147":791,"_168":792,"_153":797,"_155":797,"_158":798,"_712":799,"_160":152,"_161":800,"_163":152,"_156":801,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":802,"_724":725},{"_149":152,"_151":152},[793],{"_52":794,"_172":795,"_174":796,"_733":152},"Billy Chia","/author/billy-chia","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt823d5b740a5c6022/673c602376b8757fb65a6608/6074-Chia.jpg","Messaging Wins on TV and at Work","/digital-workplace/messaging-wins-on-tv-and-at-work",{},"Sep 15, 2014","Television shows set in the future can often grant us insights about the present. Today’s Sci-Fi shows are an illustration of just how important short, text-based communications like SMS, IM, and mobile push notifications are - particularly for businesses.",{"_721":24,"_722":803},[],{"_166":167,"_147":805,"_168":806,"_153":811,"_155":811,"_158":812,"_712":813,"_160":152,"_161":814,"_163":152,"_156":815,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":816,"_724":725},{"_149":152,"_151":152},[807],{"_52":808,"_172":809,"_174":810,"_733":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","Interop NY: What's Top-of-Mind in Enterprise Communications","/digital-workplace/interop-ny-what-s-top-of-mind-in-enterprise-communications",{},"Sep 12, 2014","Building real-time-ready networks, UC Federation, and of course Cisco vs. Microsoft are among the topics to be covered.",{"_721":24,"_722":817},[],{"_166":167,"_147":819,"_168":820,"_153":825,"_155":825,"_158":826,"_712":827,"_160":152,"_161":828,"_163":152,"_156":829,"_716":152,"_178":717,"_164":259,"_165":260,"_176":718,"_719":830,"_724":725},{"_149":152,"_151":152},[821],{"_52":822,"_172":823,"_174":824,"_733":152},"Tsahi Levent-Levi","/author/tsahi-levent-levi","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt79ce6d7fce713a63/673c6009c172a0531c1b3521/Tsahi-Levent-Levi-102x102.jpg","Messaging as a Programming Platform","/team-messaging/messaging-as-a-programming-platform",{},"Sep 10, 2014","Messaging vendors are reinventing themselves as platforms for innovations – taking bigger chunks of communications and opening up to other services.",{"_721":24,"_722":831},[],{"_166":167,"_147":833,"_168":834,"_153":836,"_155":836,"_158":837,"_712":838,"_160":152,"_161":828,"_163":152,"_156":839,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":840,"_724":725},{"_149":152,"_151":152},[835],{"_52":237,"_172":238,"_174":239,"_733":152},"WebRTC Market Update","/video-conferencing/webrtc-market-update",{},"Despite a great deal of hype over the last two years, WebRTC has yet to move into the mainstream - however, don’t count it out yet…",{"_721":24,"_722":841},[],{"_166":167,"_147":843,"_168":844,"_153":849,"_155":849,"_158":850,"_712":851,"_160":152,"_161":852,"_163":152,"_156":853,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":854,"_724":725},{"_149":152,"_151":152},[845],{"_52":846,"_172":847,"_174":848,"_733":152},"Blair Pleasant","/author/blair-pleasant","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte02096dc8c5495fa/673c5fffb5a7ed3444a1dc64/6074_BlairPleasant.jpg","Headsets Play a Crucial Role in UC Deployment","/digital-workplace/headsets-play-a-crucial-role-in-uc-deployment",{},"Sep 9, 2014","A quality end-user experience is paramount, and endpoint devices, while they may seem inconsequential, can make or break a UC deployment.",{"_721":24,"_722":855},[],{"_166":167,"_147":857,"_168":858,"_153":860,"_155":860,"_158":861,"_712":862,"_160":152,"_161":852,"_163":152,"_156":863,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":864,"_724":725},{"_149":152,"_151":152},[859],{"_52":317,"_172":318,"_174":319,"_733":152},"What's a WebRTC Application?","/video-conferencing/what-s-a-webrtc-application-",{},"While we clearly know and recognize WebRTC technology and its intent, recognizing or defining WebRTC applications is fairly complex.",{"_721":24,"_722":865},[],{"_166":167,"_147":867,"_168":868,"_153":873,"_155":873,"_158":874,"_712":875,"_160":152,"_161":852,"_163":152,"_156":876,"_716":152,"_178":717,"_164":253,"_165":254,"_176":718,"_719":877,"_724":725},{"_149":152,"_151":152},[869],{"_52":870,"_172":871,"_174":872,"_733":152},"Matt Brunk","/author/matt-brunk","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd46cf0f6729072ec/673c5ffe08af77acbb54de84/MattBrunk-60x74_2.jpg","Integrating People Presence with Transit Systems","/ai-assistants-copilots/integrating-people-presence-with-transit-systems",{},"There’s an opportunity to provide real-time metrics for public transportation showing availability, presence or location and status (on-time, late, cancelled) for buses, trains, and ferries.",{"_721":24,"_722":878},[],{"_166":167,"_147":880,"_168":881,"_153":883,"_155":883,"_158":884,"_712":885,"_160":152,"_161":886,"_163":152,"_156":887,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":888,"_724":725},{"_149":152,"_151":152},[882],{"_52":730,"_172":731,"_174":732,"_733":152},"Communications Security: Covering the Bases","/digital-workplace/communications-security-covering-the-bases",{},"Sep 8, 2014","Is it possible to go through a week without reading about another major security breach? Here's how you can stay safe.",{"_721":24,"_722":889},[],{"_166":167,"_147":891,"_168":892,"_153":894,"_155":894,"_158":895,"_712":896,"_160":152,"_161":897,"_163":152,"_156":898,"_716":152,"_178":717,"_164":253,"_165":254,"_176":718,"_719":899,"_724":725},{"_149":152,"_151":152},[893],{"_52":808,"_172":809,"_174":810,"_733":152},"Unify CMO Bill Hurley Talks Ansible, Transformation","/ai-assistants-copilots/unify-cmo-bill-hurley-talks-ansible-transformation",{},"Sep 5, 2014","As the company's rebrand turns 1 year old, Unify looks to major product and channel news next month.",{"_721":24,"_722":900},[],{"_166":167,"_147":902,"_168":903,"_153":908,"_155":908,"_158":909,"_712":910,"_160":152,"_161":911,"_163":152,"_156":912,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":913,"_724":725},{"_149":152,"_151":152},[904],{"_52":905,"_172":906,"_174":907,"_733":152},"Chad Hart","/author/chad-hart","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt5922dc787730ebbc/673c608889aec06da2a926d1/ChadHart_102x102.jpg","How WebRTC Could Disrupt the Hospitality Industry","/video-conferencing/how-webrtc-could-disrupt-the-hospitality-industry",{},"Sep 4, 2014","How do you leverage Web technologies to rapidly disrupt an industry worth hundreds of billions of dollars?",{"_721":24,"_722":914},[],{"_166":167,"_147":916,"_168":917,"_153":919,"_155":919,"_158":920,"_712":921,"_160":152,"_161":922,"_163":152,"_156":923,"_716":152,"_178":717,"_164":265,"_165":266,"_176":718,"_719":924,"_724":725},{"_149":152,"_151":152},[918],{"_52":730,"_172":731,"_174":732,"_733":152},"A Practical Guide to Audio Codecs","/workspace/a-practical-guide-to-audio-codecs",{},"Sep 3, 2014","One of the problems with most technologies is that they are jargon filled, and if you don’t know the secret handshakes, you won’t be welcomed into the club.",{"_721":24,"_722":925},[],{"_166":167,"_147":927,"_168":928,"_153":933,"_155":933,"_158":934,"_712":935,"_160":152,"_161":922,"_163":152,"_156":936,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":937,"_724":725},{"_149":152,"_151":152},[929],{"_52":930,"_172":931,"_174":932,"_733":152},"Tom Brannen","/author/tom-brannen","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltafe34779798648f4/673c601ec3a9682995c3b6ed/TomBrannen10-2019.jpg","Why Video? Why Not Video?","/video-conferencing/why-video-why-not-video-",{},"Among the factors holding back video: The depersonalization of communications on the Web; users' desire for anonymity; and technical issues.",{"_721":24,"_722":938},[],{"_166":167,"_147":940,"_168":941,"_153":943,"_155":943,"_158":944,"_712":945,"_160":152,"_161":946,"_163":152,"_156":947,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":948,"_724":725},{"_149":152,"_151":152},[942],{"_52":317,"_172":318,"_174":319,"_733":152},"Embrace Video","/video-conferencing/embrace-video",{},"Sep 2, 2014","If you were to total your audio and video calls, what percentage would be video?",{"_721":24,"_722":949},[],{"_166":167,"_147":951,"_168":952,"_153":953,"_155":953,"_158":954,"_712":955,"_160":152,"_161":956,"_163":152,"_156":957,"_716":152,"_178":717,"_164":262,"_165":263,"_176":718,"_719":958,"_724":725},{"_149":152,"_151":152},[],"Building a User-Centric Approach to Shadow IT","/employee-experience/building-a-user-centric-approach-to-shadow-it",{},"Aug 27, 2014","There is little doubt that embracing shadow IT will create some risk, but it also creates advantages, including giving employees access to a wider range of solutions and creating more opportunities to find new ways of doing things.",{"_721":24,"_722":959},[],{"_166":167,"_147":961,"_168":962,"_153":964,"_155":964,"_158":965,"_712":966,"_160":152,"_161":956,"_163":152,"_156":967,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":968,"_724":725},{"_149":152,"_151":152},[963],{"_52":730,"_172":731,"_174":732,"_733":152},"Your Communications System - Taking a Holistic View","/digital-workplace/your-communications-system-taking-a-holistic-view",{},"As different as communications and playing music on the ukulele might be, if you approach either one in a piecemeal, singular manner, you won’t get the results you are looking for.",{"_721":24,"_722":969},[],{"_166":167,"_147":971,"_168":972,"_153":974,"_155":974,"_158":975,"_712":976,"_160":152,"_161":977,"_163":152,"_156":978,"_716":152,"_178":717,"_164":979,"_165":980,"_176":718,"_719":981,"_724":725},{"_149":152,"_151":152},[973],{"_52":808,"_172":809,"_174":810,"_733":152},"Unified Communications, or Communications That's Unified?","/ucaas/unified-communications-or-communications-that-s-unified-",{},"Aug 26, 2014","A new service eschews coherent delivery of multiple functions drawn from a broad-based platform; it's a bunch of stuff pulled together in an almost ad hoc way, to produce a discrete function that's meant to be useful.","Sponsored Content","#",{"_721":24,"_722":982},[],{"_166":167,"_147":984,"_168":985,"_153":987,"_155":987,"_158":988,"_712":989,"_160":152,"_161":990,"_163":152,"_156":991,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":992,"_724":725},{"_149":152,"_151":152},[986],{"_52":870,"_172":871,"_174":872,"_733":152},"Communications Failures","/digital-workplace/communications-failures",{},"Aug 22, 2014","The factory, manual and provider seldom agree on all settings for the SIP trunk profiles and related hardware, so for those that install them to think that they will all concur is the first critical mistake in moving ahead.",{"_721":24,"_722":993},[],{"_166":167,"_147":995,"_168":996,"_153":1001,"_155":1001,"_158":1002,"_712":1003,"_160":152,"_161":1004,"_163":152,"_156":1005,"_716":152,"_178":717,"_164":250,"_165":251,"_176":718,"_719":1006,"_724":725},{"_149":152,"_151":152},[997],{"_52":998,"_172":999,"_174":1000,"_733":152},"Tom Nolle","/author/tom-nolle","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt46b2870da7a9b3bc/673c60034e1fdd7ac0c8afff/TomNollle_Headshot2017.jpg","How UC Vendors Could Make Collaboration Real","/ai-collaboration/how-uc-vendors-could-make-collaboration-real",{},"Aug 21, 2014","The vendors role may not be to do everything, but to orchestrate things to create the context of the job for the workers involved in the collaboration.",{"_721":24,"_722":1007},[],{"_166":167,"_147":1009,"_168":1010,"_153":1012,"_155":1012,"_158":1013,"_712":1014,"_160":152,"_161":1015,"_163":152,"_156":1016,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":1017,"_724":725},{"_149":152,"_151":152},[1011],{"_52":822,"_172":823,"_174":824,"_733":152},"WebRTC Still at Its Infancy: Not Enough DevOps to Go Around","/video-conferencing/webrtc-still-at-its-infancy-not-enough-devops-to-go-around",{},"Aug 20, 2014","In terms of the type of development done with WebRTC, DevOps is lagging far behind the rest.",{"_721":24,"_722":1018},[],{"_166":167,"_147":1020,"_168":1021,"_153":1026,"_155":1026,"_158":1027,"_712":1028,"_160":152,"_161":1015,"_163":152,"_156":1029,"_716":152,"_178":717,"_164":250,"_165":251,"_176":718,"_719":1030,"_724":725},{"_149":152,"_151":152},[1022],{"_52":1023,"_172":1024,"_174":1025,"_733":152},"Dave Stein","/author/dave-stein","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt6ffeb1eb8d4fc3c9/673c602711f559d3aff8e1c4/DaveStein.jpg","Reflections on Mobility and Collaboration","/ai-collaboration/reflections-on-mobility-and-collaboration",{},"Topics ranging from BYOD, to management tools, cloud and UC tool selection came up in recent mobility and collaboration panels at IT Expo in Vegas.",{"_721":24,"_722":1031},[],{"_166":167,"_147":1033,"_168":1034,"_153":1036,"_155":1036,"_158":1037,"_712":1038,"_160":152,"_161":1039,"_163":152,"_156":1040,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":1041,"_724":725},{"_149":152,"_151":152},[1035],{"_52":190,"_172":191,"_174":192,"_733":152},"ShoreTel Finally Sees a Path to Video","/video-conferencing/shoretel-finally-sees-a-path-to-video",{},"Aug 19, 2014","ShoreTel announced a major update to its ShoreTel Mobility client that brings video into the fold, and I think the solution hits the nail on the proverbial video head.",{"_721":24,"_722":1042},[],{"_166":167,"_147":1044,"_168":1045,"_153":1050,"_155":1050,"_158":1051,"_712":1052,"_160":152,"_161":1039,"_163":152,"_156":1053,"_716":152,"_178":717,"_164":250,"_165":251,"_176":718,"_719":1054,"_724":725},{"_149":152,"_151":152},[1046],{"_52":1047,"_172":1048,"_174":1049,"_733":152},"Henry Dewing","/author/henry-dewing","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt6c93c2568a5c049c/673c6026ef0de91498bd1726/6074dewing.png","Design and Tech Deployment Critical to Workplace of the Future","/ai-collaboration/design-and-tech-deployment-critical-to-workplace-of-the-future",{},"Meeting space design and collaboration technology deployment are critical components to delivering world-class innovation in the workplace of the future.",{"_721":24,"_722":1055},[],{"_166":167,"_147":1057,"_168":1058,"_153":1063,"_155":1063,"_158":1064,"_712":1065,"_160":152,"_161":1039,"_163":152,"_156":1066,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":1067,"_724":725},{"_149":152,"_151":152},[1059],{"_52":1060,"_172":1061,"_174":1062,"_733":152},"Melanie Turek","/author/melanie-turek","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltf020a9d5a876cd86/673c6005d6fd5237f0fc00a5/melanie_turek.jpg","California Court Makes BYOD More Costly for Companies","/digital-workplace/california-court-makes-byod-more-costly-for-companies",{},"The ruling essentially says this should be done on a case-by-case basis, which surely promises to be a massive headache for IT and the office of the CFO.",{"_721":24,"_722":1068},[],{"_166":167,"_147":1070,"_168":1071,"_153":1073,"_155":1073,"_158":1074,"_712":1075,"_160":152,"_161":1076,"_163":152,"_156":1077,"_716":152,"_178":717,"_164":247,"_165":248,"_176":718,"_719":1078,"_724":725},{"_149":152,"_151":152},[1072],{"_52":190,"_172":191,"_174":192,"_733":152},"It's Time to Take Another Look at Avaya","/ucaas/it-s-time-to-take-another-look-at-avaya",{},"Aug 13, 2014","A recent analysis of Avaya looked at every element of its business, including go-to-market, financials, product innovation and roadmap, and compared it to the current market transitions.",{"_721":24,"_722":1079},[],{"_166":167,"_147":1081,"_168":1082,"_153":1084,"_155":1084,"_158":1085,"_712":1086,"_160":152,"_161":1087,"_163":152,"_156":1088,"_716":152,"_178":717,"_164":242,"_165":243,"_176":718,"_719":1089,"_724":725},{"_149":152,"_151":152},[1083],{"_52":730,"_172":731,"_174":732,"_733":152},"The Webification of Communications","/digital-workplace/the-webification-of-communications",{},"Aug 12, 2014","The big players like Avaya, Cisco, and Microsoft are working fast and furious to turn their products into loosely-connected services that exist within a Web-style framework.",{"_721":24,"_722":1090},[],{"_166":167,"_147":1092,"_168":1093,"_153":1095,"_155":1095,"_158":1096,"_712":1097,"_160":152,"_161":1098,"_163":152,"_156":1099,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":1100,"_724":725},{"_149":152,"_151":152},[1094],{"_52":745,"_172":746,"_174":747,"_733":152},"WebRTC 'IRL'","/video-conferencing/webrtc-irl-",{},"Aug 8, 2014","If you didn’t have enough acronyms in your life, WebRTC is making its way IRL (\"in real life\"). Contact center services provider Intuitive Solutions transitions to software, WebRTC technology from LiveOps and reaps the benefits.",{"_721":24,"_722":1101},[],{"_166":167,"_147":1103,"_168":1104,"_153":1106,"_155":1106,"_158":1107,"_712":1108,"_160":152,"_161":1098,"_163":152,"_156":1109,"_716":152,"_178":717,"_164":256,"_165":257,"_176":718,"_719":1110,"_724":725},{"_149":152,"_151":152},[1105],{"_52":794,"_172":795,"_174":796,"_733":152},"WebRTC + VoIP: 2 Great Tastes...","/video-conferencing/webrtc-voip-2-great-tastes-",{},"Getting it wrong when it comes to new Web communications paradigms can be disastrous for your business. 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