[{"_1":2,"_1271":-5,"_1272":-5},"loaderData",{"_3":4,"_679":680},"root",{"_5":6,"_7":8,"_9":10,"_11":12,"_13":14,"_15":16,"_25":26,"_31":-7,"_32":24,"_33":34,"_37":-7,"_38":39,"_44":-7,"_45":46,"_59":60,"_61":62,"_82":83,"_563":564,"_565":-7,"_566":567,"_580":581,"_610":611},"href","https://www.nojitter.com/contact-centers?page=39","brand","nojitter","domainUrl","https://www.nojitter.com","authenticationStatus","anonymous","siteName","No Jitter","ads",{"_17":18,"_19":20,"_21":22,"_23":24},"networkId",3834,"parentAdUnit","nojitter.home","enabledAds","all","checkClientIP",false,"authConfig",{"_27":24,"_28":-7,"_29":-7,"_30":24},"enabled","authenticationConfigId","standaloneRegistrationPage","disableCaptcha","vwo","isDctsTurnOn","oneTrust",{"_35":36},"siteId","a2e3fe1a-57cb-4e89-b39c-609ce1a92652","cookieBanner","gtmIds",{"_40":41,"_42":43},"primary","GTM-5523ZCM","secondary","GTM-MTN2X7K","pageContent","ui",{"_7":8,"_47":48,"_49":50},"theme","theme1","font",{"_40":51,"_42":56},{"_52":53,"_54":55},"name","Poppins","url","https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap",{"_52":57,"_54":58},"Montserrat","https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500;1,600;1,700&display=swap","environment","prod","featureToggles",{"_63":24,"_64":24,"_65":24,"_66":24,"_67":24,"_68":24,"_69":70,"_71":24,"_72":24,"_73":24,"_74":75,"_76":24,"_77":24,"_78":70,"_79":70,"_80":70,"_81":70},"elnNewsletter","elnWithoutNewsletter","iirisAuthentication","subBrand","useSettingsRedirectAPIVersion1","gatingEnabled","iirisRecommendationDisabled",true,"iasPetEnabled","bridgedMediaEnabled","ecommerceEnabled","iirisRecommendationVer","version4","weather3MonthForecastEnabled","legacyHomepage","oneTrustEnabled","transcendEnabled","useMassRedirectsEngine","useTechInformaBar","layout",{"_84":85,"_102":103,"_126":127,"_404":405,"_472":473,"_478":479,"_561":70,"_562":24},"socialLinks",[86,90,93,96,99],{"_87":88,"_54":89},"type","Linkedin","https://www.linkedin.com/groups/107451/",{"_87":91,"_54":92},"Twitter","https://x.com/nojitter",{"_87":94,"_54":95},"Facebook","https://www.facebook.com/nojitter/",{"_87":97,"_54":98},"GoogleNews","https://news.google.com/publications/CAAqBwgKMI_Rkgsw7tXbAg?hl=en-US&gl=US&ceid=US%3Aen",{"_87":100,"_54":101},"RSS","https://www.nojitter.com/rss.xml","informaBar",{"_27":70,"_104":105,"_123":124},"leftSection",{"_106":107,"_108":109},"description","Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.","subMenu",[110,114,117,120],{"_111":112,"_54":113},"title","Informa PLC","https://informa.com/",{"_111":115,"_54":116},"ABOUT US","https://informa.com/about-us/",{"_111":118,"_54":119},"INVESTOR RELATIONS","https://informa.com/investors/",{"_111":121,"_54":122},"TALENT","https://informa.com/talent/","rightSection",{"_106":125},"This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.","nav",{"_128":129,"_395":396},"mainMenuItems",[130,194,241,284,321,363],{"_111":131,"_54":132,"_133":134,"_135":132,"_136":70,"_108":137,"_144":145},"AI & Automation","/ai-automation","seeAllLink","See All AI & Automation","seeAllLinkUrl","hasSubMenu",[138,141],{"_111":139,"_54":140},"AI Voice","/ai-automation/ai-voice",{"_111":142,"_54":143},"Workflow Automation","/ai-automation/workflow-automation","recentContents",[146,182],{"_147":148,"_153":154,"_155":154,"_156":157,"_158":159,"_160":152,"_161":162,"_163":152,"_164":131,"_165":132,"_166":167,"_168":169,"_176":177,"_178":179,"_180":181},"thumbnail",{"_149":150,"_151":152},"src","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3b3f0f97c2e126ef/67473e8ebdae755e93c61c64/AI-GEARS.jpg","alt","","articleName","No Jitter Roll: Box Intros AI Features, WorkJam Adds Video and AI","mobileHeadline","articleSummary","Box adds new AI features to Enterprise Advanced Plan, WorkJam launches AI and video to frontline worker platform; Foxit unveils Foxit AI; Zoom updates Team Chat.","articleUrl","/ai-automation/no-jitter-roll-box-intros-ai-features-workjam-adds-video-and-ai","listPageUrl","date","Jan 17, 2025","webinarStartTime","categoryName","categoryUrl","contentType","Article","contributors",[170],{"_52":171,"_172":173,"_174":175},"Matt Vartabedian","link","/author/matt-vartabedian","avatar","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt14d666f48e8af9e0/673c611ce6e03d18035698f0/matthew-vartabedian.jpeg","timeRead",13,"variant","card-vertical","layoutVariant","vertical",{"_147":183,"_153":185,"_155":185,"_156":186,"_158":187,"_160":152,"_161":162,"_163":152,"_164":131,"_165":132,"_166":167,"_168":188,"_176":193,"_178":179,"_180":181},{"_149":184,"_151":152},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte5f96f71e8b312a7/67473d3e9a7203261e1c9b0a/ai-assistant-on-screen.jpg","NVIDIA Enters the CX Arena With a Blueprint for AI Customer Assistants","AI-powered digital assistants are touted as the next game changer for retailers looking to improve their customer experience.","/ai-automation/nvidia-enters-the-cx-arena-with-a-blueprint-for-ai-customer-assistants",[189],{"_52":190,"_172":191,"_174":192},"Zeus Kerravala","/author/zeus-kerravala","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltfb29dc490e24b3ee/673c5ffd6d8f90d266235d62/ZeusKerravala_102x102.jpg",6,{"_111":195,"_54":196,"_133":197,"_135":196,"_136":70,"_108":198,"_144":214},"Infrastructure","/infrastructure","See All Infrastructure",[199,202,205,208,211],{"_111":200,"_54":201},"Cloud Infrastructure","/infrastructure/cloud-infrastructure",{"_111":203,"_54":204},"Network Technology","/infrastructure/network-technology",{"_111":206,"_54":207},"Telecommunication Technology","/infrastructure/telecommunication-technology",{"_111":209,"_54":210},"On-Premises","/infrastructure/on-premises",{"_111":212,"_54":213},"Hybrid","/infrastructure/hybrid",[215,228],{"_147":216,"_153":218,"_155":218,"_156":219,"_158":220,"_160":152,"_161":221,"_163":152,"_164":195,"_165":196,"_166":167,"_168":222,"_176":227,"_178":179,"_180":181},{"_149":217,"_151":152},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt4c1311134d306f76/67868eaccb31d27ad7ca1820/wireless-connectivity.jpeg","Should Enterprises Use An MVNO Such As Cricket or Mint Mobile?","Business executives question why enterprise services cost so much more per user than consumer service does.","/infrastructure/should-enterprises-use-an-mvno-such-as-cricket-or-mint-mobile-","Jan 14, 2025",[223],{"_52":224,"_172":225,"_174":226},"Sorell Slaymaker","/author/sorell-slaymaker","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltf6a6e23c8ede51a2/673c6004d6fd527ea4fc00a1/SorellSlaymaker_102x102.jpg",3,{"_147":229,"_153":231,"_155":231,"_156":232,"_158":233,"_160":152,"_161":234,"_163":152,"_164":212,"_165":213,"_166":167,"_168":235,"_176":240,"_178":179,"_180":181},{"_149":230,"_151":231},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt53f66f5725a558cf/677cf7e604618a06962029b7/tired-at-desk.jpg","Hybrid Work Driving Office Evolution","Space shifting to meetings and hot-desking, with mixed results.","/hybrid/hybrid-work-driving-office-evolution","Dec 9, 2024",[236],{"_52":237,"_172":238,"_174":239},"Irwin Lazar","/author/irwin-lazar","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt029c91a32be6a6ef/673c5ffff6c9f15f3117d483/Lazar_headshot11-18-102x102.jpg",4,{"_111":242,"_54":243,"_133":244,"_135":243,"_136":70,"_108":245,"_144":267},"Digital Workplace","/digital-workplace","See All Digital Workplace",[246,249,252,255,258,261,264],{"_111":247,"_54":248},"UCaaS","/digital-workplace/ucaas",{"_111":250,"_54":251},"AI Collaboration","/digital-workplace/ai-collaboration",{"_111":253,"_54":254},"Assistants & Copilots","/digital-workplace/ai-assistants-copilots",{"_111":256,"_54":257},"Video Conferencing","/digital-workplace/video-conferencing",{"_111":259,"_54":260},"Team Messaging","/digital-workplace/team-messaging",{"_111":262,"_54":263},"Employee Experience","/digital-workplace/employee-experience",{"_111":265,"_54":266},"Workspace","/digital-workplace/workspace",[268,272],{"_147":269,"_153":154,"_155":154,"_156":157,"_158":159,"_160":152,"_161":162,"_163":152,"_164":131,"_165":132,"_166":167,"_168":270,"_176":177,"_178":179,"_180":181},{"_149":150,"_151":152},[271],{"_52":171,"_172":173,"_174":175},{"_147":273,"_153":275,"_155":275,"_156":276,"_158":277,"_160":152,"_161":278,"_163":152,"_164":242,"_165":243,"_166":167,"_168":279,"_176":227,"_178":179,"_180":181},{"_149":274,"_151":152},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltce7dfbbd98bbc350/678980ac2b1a0e39e53ceaf1/the-burnout-is-real.jpg","AI Adoption Anxiety Ushers in the New Year","Multiple studies have found that employees besieged by burnout don’t trust that AI will make their jobs better – while their managers think otherwise. ","/digital-workplace/ai-adoption-anxiety-ushers-in-the-new-year","Jan 16, 2025",[280],{"_52":281,"_172":282,"_174":283},"Lisa Schmeiser","/author/lisa-schmeiser","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt571e9a0cc340e6fe/673c60fab269286f4b115100/Lisa.png",{"_111":285,"_54":286,"_133":287,"_135":286,"_136":70,"_108":288,"_144":295},"Data Management","/data-management","See All Data Management",[289,292],{"_111":290,"_54":291},"Data Privacy","/data-management/data-privacy",{"_111":293,"_54":294},"Data Governance","/data-management/data-governance",[296,308],{"_147":297,"_153":299,"_155":299,"_156":300,"_158":301,"_160":152,"_161":278,"_163":152,"_164":285,"_165":286,"_166":167,"_168":302,"_176":307,"_178":179,"_180":181},{"_149":298,"_151":152},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt0e337771b4537d02/67891452a169b9dd1ac7e87d/texting-on-a-phone.jpg","Bad News For Net Neutrality","Perhaps there will be new ways for the federal government to tackle the issues that net neutrality sought to address – but here’s a reminder of what those issues are.","/data-management/bad-news-for-net-neutrality",[303],{"_52":304,"_172":305,"_174":306},"Martha Buyer","/author/martha-buyer","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt20c4c0d56e8ae409/673c601150c1f2d0a9257b2c/MarthaBuyer_102x102_0.jpg",5,{"_147":309,"_153":311,"_155":311,"_156":312,"_158":313,"_160":152,"_161":314,"_163":152,"_164":285,"_165":286,"_166":167,"_168":315,"_176":320,"_178":179,"_180":181},{"_149":310,"_151":152},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd425a6efc1d12d60/678195a94f22a0287da7560c/texting-on-a-phone.jpg","The #EC25 Innovation Showcase is about TXT","If your company is providing something new to enhance textual communications, apply to be part of the Innovation Showcase at Enterprise Connect 2025. Here’s how.","/data-management/the-ec25-innovation-showcase-is-about-txt","Jan 10, 2025",[316],{"_52":317,"_172":318,"_174":319},"Dave Michels","/author/dave-michels","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltdebdc892d06aefbb/673c600854651a36db849764/DaveMichels6074.jpg",2,{"_111":322,"_54":323,"_133":324,"_135":323,"_136":70,"_108":325,"_144":338},"Contact Centers","/contact-centers","See All Contact Centers",[326,329,332,335],{"_111":327,"_54":328},"CCaaS","/contact-centers/ccaas",{"_111":330,"_54":331},"Customer Experience","/contact-centers/customer-experience",{"_111":333,"_54":334},"CRM","/contact-centers/crm",{"_111":336,"_54":337},"Virtual Agents","/contact-centers/virtual-agents",[339,351],{"_147":340,"_153":342,"_155":342,"_156":343,"_158":344,"_160":152,"_161":314,"_163":152,"_164":131,"_165":132,"_166":167,"_168":345,"_176":350,"_178":179,"_180":181},{"_149":341,"_151":152},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3f15284450fd49ff/6781996e43d19170f0613e7d/hand-grasping-ai-assistant.jpg","No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs","Also, Amazon Ads announces an SQL generator, CallTower acquired Inoria, and Logitech partners with NVIDIA and Inworld AI.","/ai-automation/no-jitter-roll-nvidia-announces-new-language-model-products-accenture-releases-ai-refinery-for-industry-and-edgerunner-ai-and-intel-partner-for-ai-pcs",[346],{"_52":347,"_172":348,"_174":349},"Hannah Warfel","/author/hannah-warfel","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt843af6c11df37140/673c613650c1f26b45257be7/me_1.jpg",7,{"_147":352,"_153":354,"_155":354,"_156":355,"_158":356,"_160":152,"_161":314,"_163":152,"_164":322,"_165":323,"_166":167,"_168":357,"_176":362,"_178":179,"_180":181},{"_149":353,"_151":152},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt108f5a471fa5d9f4/678198a50338482731a7a11a/digital-contact-icon.jpg","How Call Testing and Monitoring Enhances Telephony and CX for Brands","Telephony has never been more important for CX – and brands may not be fully aware of the risks that can arise by taking connectivity for granted today.","/contact-centers/how-call-testing-and-monitoring-enhances-telephony-and-cx-for-brands",[358],{"_52":359,"_172":360,"_174":361},"Jon Arnold","/author/jon-arnold","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8a5577ba9b32f1c2/673c602136eac26d5d43d4ed/60x74_Arnold_Jon_headshot.jpg",10,{"_111":364,"_54":365,"_133":366,"_135":365,"_136":70,"_108":367,"_144":394},"More","/resources","No Jitter Resource Library",[368,370,373,376,379,382,385,388,391],{"_111":369,"_54":365},"Resource Library",{"_111":371,"_54":372},"Newsletter","https://nj-resources.nojitter.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_noji57&ch=njnav",{"_111":374,"_54":375},"Documents","/resources?page=1&types=Briefs&types=eBook&types=Guide&types=Infographic&types=Research+Report&types=White+Paper&company=No+Jitter",{"_111":377,"_54":378},"Online Events","/resources?page=1&types=Virtual+Event&types=Webinar",{"_111":380,"_54":381},"Live Events","/events",{"_111":383,"_54":384},"White Papers","/resources?page=1&types=White+Paper",{"_111":386,"_54":387},"Advertise With Us","/advertise-with-us",{"_111":389,"_54":390},"About Us","/about-no-jitter",{"_111":392,"_54":393},"Partner Perspectives","/program/partner-perspectives-by-local-measure",[],"secondaryMenu",[397,399,400,402],{"_111":374,"_54":398},"/resources?page=1&types=Briefs&types=E-Book&types=Guide&types=Infographic&types=Research+Report&types=White+Paper&company=No+Jitter",{"_111":377,"_54":378},{"_111":401,"_54":390},"About",{"_111":403,"_54":387},"Advertise","megaMenu",{"_406":407,"_449":450,"_463":464},"largeMenu",[408,412,419,428,432,438],{"_111":131,"_54":132,"_108":409,"_133":134,"_135":132},[410,411],{"_111":139,"_54":140},{"_111":142,"_54":143},{"_111":195,"_54":196,"_108":413,"_133":197,"_135":196},[414,415,416,417,418],{"_111":200,"_54":201},{"_111":203,"_54":204},{"_111":206,"_54":207},{"_111":209,"_54":210},{"_111":212,"_54":213},{"_111":242,"_54":243,"_108":420,"_133":244,"_135":243},[421,422,423,424,425,426,427],{"_111":247,"_54":248},{"_111":250,"_54":251},{"_111":253,"_54":254},{"_111":256,"_54":257},{"_111":259,"_54":260},{"_111":262,"_54":263},{"_111":265,"_54":266},{"_111":285,"_54":286,"_108":429,"_133":287,"_135":286},[430,431],{"_111":290,"_54":291},{"_111":293,"_54":294},{"_111":322,"_54":323,"_108":433,"_133":324,"_135":323},[434,435,436,437],{"_111":327,"_54":328},{"_111":330,"_54":331},{"_111":333,"_54":334},{"_111":336,"_54":337},{"_111":364,"_54":365,"_108":439,"_133":366,"_135":365},[440,441,442,443,444,445,446,447,448],{"_111":369,"_54":365},{"_111":371,"_54":372},{"_111":374,"_54":375},{"_111":377,"_54":378},{"_111":380,"_54":381},{"_111":383,"_54":384},{"_111":386,"_54":387},{"_111":389,"_54":390},{"_111":392,"_54":393},"smallMenu",[451,459],{"_111":452,"_54":152,"_108":453},"Browse",[454,455,456,457],{"_111":374,"_54":375},{"_111":377,"_54":378},{"_111":383,"_54":384},{"_111":458,"_54":381},"Upcoming Events",{"_111":403,"_54":152,"_108":460},[461],{"_111":462,"_54":387},"Explore Marketing Solutions","sideNavSections",[465],{"_111":466,"_54":152,"_108":467,"_133":152,"_135":152},"Communicate",[468,469],{"_111":389,"_54":390},{"_111":470,"_54":471},"Contact Us","/about-no-jitter#Contact%20Us","navBase",{"_474":475},"logo",{"_54":476,"_477":14},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltfdb7233a4a274ccc/672b2be1a5ac61a995f96c0c/NJ20-Logo-RGB-rast.svg","altText","footer",{"_474":480,"_481":482,"_533":534,"_535":536},{"_54":476,"_477":14},"linkSections",[483,519],{"_484":485,"_111":517,"_87":518},"links",[486,493,497,502,507,512],{"_487":488,"_490":70,"_111":491,"_54":492},"image",{"_477":152,"_54":489},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt17f78f09a3b1f3fc/671a359a80706ed231d2de09/InformaTechBTYB_240x60.png","openInNewTab","InformationWeek","https://www.informationweek.com/",{"_487":494,"_490":70,"_111":495,"_54":496},{"_477":152,"_54":489},"Network Computing","https://www.networkcomputing.com/",{"_487":498,"_490":70,"_111":500,"_54":501},{"_477":152,"_54":499},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt18a4710fca34238d/671a35992a777b765ea2d5cc/InformaTechBTYB_240x60.png","ITPro Today","https://www.itprotoday.com/",{"_487":503,"_490":70,"_111":505,"_54":506},{"_477":152,"_54":504},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc430051bcb9e940f/671a35994ae721995c25500a/InformaTechBTYB_240x60.png","Data Center Knowledge","https://www.datacenterknowledge.com/",{"_487":508,"_490":70,"_111":510,"_54":511},{"_477":152,"_54":509},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt10bdf7a921f08114/671a3599ffe8bf1368a4e01e/InformaTechBTYB_240x60.png","ICMI","https://www.icmi.com/",{"_487":513,"_490":70,"_111":515,"_54":516},{"_477":152,"_54":514},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt5fdb7f7a0912be3f/671a359905a73e66328a6aae/InformaTechBTYB_240x60.png","HDI","https://www.thinkhdi.com/","Discover More","1",{"_484":520,"_111":532,"_87":518},[521,523,526,530],{"_487":522,"_490":24,"_111":389,"_54":390},{"_477":152,"_54":489},{"_487":524,"_490":70,"_111":403,"_54":387},{"_477":152,"_54":525},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt5e4de3e8e1d103de/671a3599a5fdc9fe3ffe057f/InformaTechBTYB_240x60.png",{"_487":527,"_490":24,"_111":528,"_54":529},{"_477":152,"_54":514},"Reprints","https://info.wrightsmedia.com/informa-licensing-reprints-request",{"_487":531,"_490":24,"_111":470,"_54":471},{"_477":152,"_54":489},"Working with Us","brandLinks",[],"copyright",{"_537":538,"_484":543,"_111":560},"businessUnit",{"_54":539,"_52":540,"_541":542},"https://www.informa.com/","Informa","logoUrl","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte13a38ac8999e12d/677fe2917d72ee38a7fb956c/Informa_Logo_OneLine_Graduated_White_RGB.webp",[544,548,552,556],{"_487":545,"_490":70,"_111":546,"_54":547},{"_477":546,"_54":547},"Home","https://www.informatech.com/",{"_487":549,"_490":70,"_111":550,"_54":551},{"_477":550,"_54":551},"Cookie Policy","/cookie-policy",{"_487":553,"_490":70,"_111":554,"_54":555},{"_477":554,"_54":555},"Privacy","https://www.techtarget.com/privacy-policy/",{"_487":557,"_490":70,"_111":558,"_54":559},{"_477":558,"_54":559},"Terms of Use","https://www.informatech.com/terms-and-conditions/",". This website is owned and operated by Informa TechTarget, part of a global network that informs, influences and connects the world’s technology buyers and sellers. All copyright resides with them. Informa PLC’s registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. TechTarget, Inc.’s registered office is 275 Grove St. Newton, MA 02466.","isSponsorBarEnabled","isPaidContent","newRelicJs","window.NREUM||(NREUM={});NREUM.info = {\"agent\":\"\",\"beacon\":\"bam.eu01.nr-data.net\",\"errorBeacon\":\"bam.eu01.nr-data.net\",\"licenseKey\":\"NRJS-26ae6a3b09493bbcc87\",\"applicationID\":\"514078057\",\"agentToken\":null,\"applicationTime\":6.831218,\"transactionName\":\"MhBSZQoZWEEDU0ZaXgtac0QLDFlfTR9RXF8RFFNFVRtTXBZVQEA=\",\"queueTime\":0,\"ttGuid\":\"b58253d7c7783bc3\"}; (window.NREUM||(NREUM={})).init={privacy:{cookies_enabled:true},ajax:{deny_list:[\"bam.eu01.nr-data.net\"]},distributed_tracing:{enabled:true}};(window.NREUM||(NREUM={})).loader_config={agentID:\"538481155\",accountID:\"3936348\",trustKey:\"3288925\",xpid:\"Vw8EV1VXABAFVVVSAAkHU1M=\",licenseKey:\"NRJS-26ae6a3b09493bbcc87\",applicationID:\"514078057\"};;/*! For license information please see nr-loader-spa-1.278.2.min.js.LICENSE.txt */\n(()=>{var e,t,r={8122:(e,t,r)=>{\"use strict\";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||\"object\"!=typeof e)return(0,n.R)(3);if(!t||\"object\"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):\"object\"==typeof e[a]&&\"object\"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},2555:(e,t,r)=>{\"use strict\";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(8122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error(\"All info objects require an agent identifier!\");if(!a[e])throw new Error(\"Info for \".concat(e,\" was never set\"));return a[e]}function u(e,t){if(!e)throw new Error(\"All info objects require an agent identifier!\");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},9417:(e,t,r)=>{\"use strict\";r.d(t,{D0:()=>p,gD:()=>m,xN:()=>g});var n=r(3333),i=r(993);const o=e=>{if(!e||\"string\"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var a=r(2614),s=r(944),c=r(384),u=r(8122);const d=\"[data-nr-mask]\",l=()=>{const e={feature_flags:[],experimental:{marks:!1,measures:!1,resources:!1},mask_selector:\"*\",block_selector:\"[data-nr-block]\",mask_input_options:{color:!1,date:!1,\"datetime-local\":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},get feature_flags(){return e.feature_flags},set feature_flags(t){e.feature_flags=t},generic_events:{enabled:!0,autoStart:!0},harvest:{interval:30},jserrors:{enabled:!0,autoStart:!0},logging:{enabled:!0,autoStart:!0,level:i.p_.INFO},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,autoStart:!0},performance:{get capture_marks(){return e.feature_flags.includes(n.$v.MARKS)||e.experimental.marks},set capture_marks(t){e.experimental.marks=t},get capture_measures(){return e.feature_flags.includes(n.$v.MEASURES)||e.experimental.measures},set capture_measures(t){e.experimental.measures=t},resources:{get enabled(){return e.feature_flags.includes(n.$v.RESOURCES)||e.experimental.resources},set enabled(t){e.experimental.resources=t},asset_types:[],first_party_domains:[],ignore_newrelic:!0}},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:a.wk,inactiveMs:a.BB},session_replay:{autoStart:!0,enabled:!1,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){o(t)?e.mask_selector=\"\".concat(t,\",\").concat(d):\"\"===t||null===t?e.mask_selector=d:(0,s.R)(5,t)},get block_class(){return\"nr-block\"},get ignore_class(){return\"nr-ignore\"},get mask_text_class(){return\"nr-mask\"},get block_selector(){return e.block_selector},set block_selector(t){o(t)?e.block_selector+=\",\".concat(t):\"\"!==t&&(0,s.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&\"object\"==typeof t?e.mask_input_options={...t,password:!0}:(0,s.R)(7,t)}},session_trace:{enabled:!0,autoStart:!0},soft_navigations:{enabled:!0,autoStart:!0},spa:{enabled:!0,autoStart:!0},ssl:void 0,user_actions:{enabled:!0}}},f={},h=\"All configuration objects require an agent identifier!\";function p(e){if(!e)throw new Error(h);if(!f[e])throw new Error(\"Configuration for \".concat(e,\" was never set\"));return f[e]}function g(e,t){if(!e)throw new Error(h);f[e]=(0,u.a)(t,l());const r=(0,c.nY)(e);r&&(r.init=f[e])}function m(e,t){if(!e)throw new Error(h);var r=p(e);if(r){for(var n=t.split(\".\"),i=0;i{\"use strict\";r.d(t,{a:()=>c,o:()=>s});var n=r(384),i=r(8122);const o={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},a={};function s(e){if(!e)throw new Error(\"All loader-config objects require an agent identifier!\");if(!a[e])throw new Error(\"LoaderConfig for \".concat(e,\" was never set\"));return a[e]}function c(e,t){if(!e)throw new Error(\"All loader-config objects require an agent identifier!\");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.loader_config=a[e])}},3371:(e,t,r)=>{\"use strict\";r.d(t,{V:()=>f,f:()=>l});var n=r(8122),i=r(384),o=r(6154),a=r(9324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0,harvester:void 0},d={};function l(e){if(!e)throw new Error(\"All runtime objects require an agent identifier!\");if(!d[e])throw new Error(\"Runtime for \".concat(e,\" was never set\"));return d[e]}function f(e,t){if(!e)throw new Error(\"All runtime objects require an agent identifier!\");d[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(d[e],\"harvestCount\")||Object.defineProperty(d[e],\"harvestCount\",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=d[e])}},9324:(e,t,r)=>{\"use strict\";r.d(t,{F3:()=>i,Xs:()=>o,Yq:()=>a,xv:()=>n});const n=\"1.278.2\",i=\"PROD\",o=\"CDN\",a=\"^2.0.0-alpha.17\"},6154:(e,t,r)=>{\"use strict\";r.d(t,{A4:()=>s,OF:()=>d,RI:()=>i,WN:()=>h,bv:()=>o,gm:()=>a,lR:()=>f,m:()=>u,mw:()=>c,sb:()=>l});var n=r(1863);const i=\"undefined\"!=typeof window&&!!window.document,o=\"undefined\"!=typeof WorkerGlobalScope&&(\"undefined\"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||\"undefined\"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:\"undefined\"!=typeof WorkerGlobalScope&&(\"undefined\"!=typeof self&&self instanceof WorkerGlobalScope&&self||\"undefined\"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=\"complete\"===a?.document?.readyState,c=Boolean(\"hidden\"===a?.document?.visibilityState),u=\"\"+a?.location,d=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),l=d&&\"undefined\"==typeof SharedWorker,f=(()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\\s](\\d+\\.\\d+)/);return Array.isArray(e)&&e.length>=2?+e[1]:0})(),h=Date.now()-(0,n.t)()},7295:(e,t,r)=>{\"use strict\";r.d(t,{Xv:()=>a,gX:()=>i,iW:()=>o});var n=[];function i(e){if(!e||o(e))return!1;if(0===n.length)return!0;for(var t=0;t0?(o=r.substring(0,i),a=r.substring(i)):(o=r,a=\"\");let[s]=o.split(\":\");n.push({hostname:s,pathname:a})}}function s(e,t){return!(e.length>t.length)&&t.indexOf(e)===t.length-e.length}function c(e,t){return 0===e.indexOf(\"/\")&&(e=e.substring(1)),0===t.indexOf(\"/\")&&(t=t.substring(1)),\"\"===e||e===t}},1687:(e,t,r)=>{\"use strict\";r.d(t,{Ak:()=>c,Ze:()=>l,x3:()=>u});var n=r(7836),i=r(3606),o=r(860),a=r(2646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};d(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),h(e,t,!1),s[e].size&&f(e))}function d(e){if(!e)throw new Error(\"agentIdentifier required\");s[e]||(s[e]=new Map)}function l(e=\"\",t=\"feature\",r=!1){if(d(e),!e||!s[e].get(t)||r)return h(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),h(e,t)})))}function h(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit(\"drain-\"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},7836:(e,t,r)=>{\"use strict\";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(8990),o=r(3371),a=r(2646),s=r(5607);const c=\"nr@context:\".concat(s.W),u=function e(t,r){var n={},s={},d={},l=!1;try{l=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!v()[s[e]]},debugId:r,backlog:l?{}:t&&\"object\"==typeof t.backlog?t.backlog:{},isolatedBacklog:l};return Object.defineProperty(f,\"aborted\",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function h(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=g(e).concat(t)}function g(e){return n[e]||[]}function m(t){return d[t]=d[t]||e(f,t)}function v(){return f.backlog}}(void 0,\"globalEE\"),d=(0,n.Zm)();d.ee||(d.ee=u)},2646:(e,t,r)=>{\"use strict\";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},9908:(e,t,r)=>{\"use strict\";r.d(t,{d:()=>n,p:()=>i});var n=r(7836).ee.get(\"handle\");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},3606:(e,t,r)=>{\"use strict\";r.d(t,{i:()=>o});var n=r(9908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o=\"feature\"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},3878:(e,t,r)=>{\"use strict\";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},5607:(e,t,r)=>{\"use strict\";r.d(t,{W:()=>n});const n=(0,r(9566).bz)()},9566:(e,t,r)=>{\"use strict\";r.d(t,{LA:()=>s,ZF:()=>c,bz:()=>a,el:()=>u});var n=r(6154);const i=\"xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx\";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split(\"\").map((e=>\"x\"===e?o(t,r++).toString(16):\"y\"===e?(3&o()|8).toString(16):e)).join(\"\")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s{\"use strict\";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n=\"NRBA\",i=\"SESSION\",o=144e5,a=18e5,s={STARTED:\"session-started\",PAUSE:\"session-pause\",RESET:\"session-reset\",RESUME:\"session-resume\",UPDATE:\"session-update\"},c={SAME_TAB:\"same-tab\",CROSS_TAB:\"cross-tab\"},u={OFF:0,FULL:1,ERROR:2}},1863:(e,t,r)=>{\"use strict\";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},7485:(e,t,r)=>{\"use strict\";r.d(t,{D:()=>i});var n=r(6154);function i(e){if(0===(e||\"\").indexOf(\"data:\"))return{protocol:\"data\"};try{const t=new URL(e,location.href),r={port:t.port,hostname:t.hostname,pathname:t.pathname,search:t.search,protocol:t.protocol.slice(0,t.protocol.indexOf(\":\")),sameOrigin:t.protocol===n.gm?.location?.protocol&&t.host===n.gm?.location?.host};return r.port&&\"\"!==r.port||(\"http:\"===t.protocol&&(r.port=\"80\"),\"https:\"===t.protocol&&(r.port=\"443\")),r.pathname&&\"\"!==r.pathname?r.pathname.startsWith(\"/\")||(r.pathname=\"/\".concat(r.pathname)):r.pathname=\"/\",r}catch(e){return{}}}},944:(e,t,r)=>{\"use strict\";function n(e,t){\"function\"==typeof console.debug&&console.debug(\"New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#\".concat(e),t)}r.d(t,{R:()=>n})},5284:(e,t,r)=>{\"use strict\";r.d(t,{t:()=>c,B:()=>s});var n=r(7836),i=r(6154);const o=\"newrelic\";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&\"object\"==typeof e&&(a.has(t)||(r.emit(\"rumresp\",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},8990:(e,t,r)=>{\"use strict\";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},6389:(e,t,r)=>{\"use strict\";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},3304:(e,t,r)=>{\"use strict\";r.d(t,{A:()=>o});var n=r(7836);const i=()=>{const e=new WeakSet;return(t,r)=>{if(\"object\"==typeof r&&null!==r){if(e.has(r))return;e.add(r)}return r}};function o(e){try{return JSON.stringify(e,i())??\"\"}catch(e){try{n.ee.emit(\"internal-error\",[e])}catch(e){}return\"\"}}},5289:(e,t,r)=>{\"use strict\";r.d(t,{GG:()=>o,sB:()=>a});var n=r(3878);function i(){return\"undefined\"==typeof document||\"complete\"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)(\"load\",e,t)}function a(e){if(i())return e();(0,n.DD)(\"DOMContentLoaded\",e)}},384:(e,t,r)=>{\"use strict\";r.d(t,{NT:()=>o,US:()=>d,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>l});var n=r(6154),i=r(1863);const o={beacon:\"bam.nr-data.net\",errorBeacon:\"bam.nr-data.net\"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function d(e,t){a()[e]=t}function l(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},2843:(e,t,r)=>{\"use strict\";r.d(t,{u:()=>i});var n=r(3878);function i(e,t=!1,r,i){(0,n.DD)(\"visibilitychange\",(function(){if(t)return void(\"hidden\"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},8139:(e,t,r)=>{\"use strict\";r.d(t,{u:()=>f});var n=r(7836),i=r(3434),o=r(8990),a=r(6154);const s={},c=a.gm.XMLHttpRequest,u=\"addEventListener\",d=\"removeEventListener\",l=\"nr@wrapped:\".concat(n.P);function f(e){var t=function(e){return(e||n.ee).get(\"events\")}(e);if(s[t.debugId]++)return t;s[t.debugId]=1;var r=(0,i.YM)(t,!0);function f(e){r.inPlace(e,[u,d],\"-\",p)}function p(e,t){return e[1]}return\"getPrototypeOf\"in Object&&(a.RI&&h(document,f),c&&h(c.prototype,f),h(a.gm,f)),t.on(u+\"-start\",(function(e,t){var n=e[1];if(null!==n&&(\"function\"==typeof n||\"object\"==typeof n)){var i=(0,o.I)(n,l,(function(){var e={object:function(){if(\"function\"!=typeof n.handleEvent)return;return n.handleEvent.apply(n,arguments)},function:n}[typeof n];return e?r(e,\"fn-\",null,e.name||\"anonymous\"):n}));this.wrapped=e[1]=i}})),t.on(d+\"-start\",(function(e){e[1]=this.wrapped||e[1]})),t}function h(e,t,...r){let n=e;for(;\"object\"==typeof n&&!Object.prototype.hasOwnProperty.call(n,u);)n=Object.getPrototypeOf(n);n&&t(n,...r)}},3434:(e,t,r)=>{\"use strict\";r.d(t,{Jt:()=>o,YM:()=>c});var n=r(7836),i=r(5607);const o=\"nr@original:\".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n=\"\");const a=\"-\"===n.charAt(0);for(let s=0;s{\"use strict\";r.d(t,{T:()=>n});const n=r(860).K7.ajax},3333:(e,t,r)=>{\"use strict\";r.d(t,{$v:()=>u,TZ:()=>n,Zp:()=>i,kd:()=>c,mq:()=>s,nf:()=>a,qN:()=>o});const n=r(860).K7.genericEvents,i=[\"auxclick\",\"click\",\"copy\",\"keydown\",\"paste\",\"scrollend\"],o=[\"focus\",\"blur\"],a=4,s=1e3,c=[\"PageAction\",\"UserAction\",\"BrowserPerformance\"],u={MARKS:\"experimental.marks\",MEASURES:\"experimental.measures\",RESOURCES:\"experimental.resources\"}},6774:(e,t,r)=>{\"use strict\";r.d(t,{T:()=>n});const n=r(860).K7.jserrors},993:(e,t,r)=>{\"use strict\";r.d(t,{ET:()=>o,TZ:()=>a,p_:()=>i});var n=r(860);const i={ERROR:\"ERROR\",WARN:\"WARN\",INFO:\"INFO\",DEBUG:\"DEBUG\",TRACE:\"TRACE\"},o=\"log\",a=n.K7.logging},3785:(e,t,r)=>{\"use strict\";r.d(t,{R:()=>c,b:()=>u});var n=r(9908),i=r(1863),o=r(860),a=r(3969),s=r(993);function c(e,t,r={},c=s.p_.INFO){(0,n.p)(a.xV,[\"API/logging/\".concat(c.toLowerCase(),\"/called\")],void 0,o.K7.metrics,e),(0,n.p)(s.ET,[(0,i.t)(),t,r,c],void 0,o.K7.logging,e)}function u(e){return\"string\"==typeof e&&Object.values(s.p_).some((t=>t===e.toUpperCase().trim()))}},3969:(e,t,r)=>{\"use strict\";r.d(t,{TZ:()=>n,XG:()=>s,rs:()=>i,xV:()=>a,z_:()=>o});const n=r(860).K7.metrics,i=\"sm\",o=\"cm\",a=\"storeSupportabilityMetrics\",s=\"storeEventMetrics\"},6630:(e,t,r)=>{\"use strict\";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{\"use strict\";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},6344:(e,t,r)=>{\"use strict\";r.d(t,{BB:()=>d,G4:()=>o,Qb:()=>l,TZ:()=>i,Ug:()=>a,_s:()=>s,bc:()=>u,yP:()=>c});var n=r(2614);const i=r(860).K7.sessionReplay,o={RECORD:\"recordReplay\",PAUSE:\"pauseReplay\",REPLAY_RUNNING:\"replayRunning\",ERROR_DURING_REPLAY:\"errorDuringReplay\"},a=.12,s={DomContentLoaded:0,Load:1,FullSnapshot:2,IncrementalSnapshot:3,Meta:4,Custom:5},c={[n.g.ERROR]:15e3,[n.g.FULL]:3e5,[n.g.OFF]:0},u={RESET:{message:\"Session was reset\",sm:\"Reset\"},IMPORT:{message:\"Recorder failed to import\",sm:\"Import\"},TOO_MANY:{message:\"429: Too Many Requests\",sm:\"Too-Many\"},TOO_BIG:{message:\"Payload was too large\",sm:\"Too-Big\"},CROSS_TAB:{message:\"Session Entity was set to OFF on another tab\",sm:\"Cross-Tab\"},ENTITLEMENTS:{message:\"Session Replay is not allowed and will not be started\",sm:\"Entitlement\"}},d=5e3,l={API:\"api\"}},5270:(e,t,r)=>{\"use strict\";r.d(t,{Aw:()=>c,CT:()=>u,SR:()=>s});var n=r(384),i=r(9417),o=r(7767),a=r(6154);function s(e){return!!(0,n.dV)().o.MO&&(0,o.V)(e)&&!0===(0,i.gD)(e,\"session_trace.enabled\")}function c(e){return!0===(0,i.gD)(e,\"session_replay.preload\")&&s(e)}function u(e,t){const r=t.correctAbsoluteTimestamp(e);return{originalTimestamp:e,correctedTimestamp:r,timestampDiff:e-r,originTime:a.WN,correctedOriginTime:t.correctedOriginTime,originTimeDiff:Math.floor(a.WN-t.correctedOriginTime)}}},3738:(e,t,r)=>{\"use strict\";r.d(t,{He:()=>i,Kp:()=>s,Lc:()=>u,Rz:()=>d,TZ:()=>n,bD:()=>o,d3:()=>a,jx:()=>l,uP:()=>c});const n=r(860).K7.sessionTrace,i=\"bstResource\",o=\"resource\",a=\"-start\",s=\"-end\",c=\"fn\"+a,u=\"fn\"+s,d=\"pushState\",l=1e3},3962:(e,t,r)=>{\"use strict\";r.d(t,{AM:()=>o,O2:()=>c,Qu:()=>u,TZ:()=>s,ih:()=>d,pP:()=>a,tC:()=>i});var n=r(860);const i=[\"click\",\"keydown\",\"submit\",\"popstate\"],o=\"api\",a=\"initialPageLoad\",s=n.K7.softNav,c={INITIAL_PAGE_LOAD:\"\",ROUTE_CHANGE:1,UNSPECIFIED:2},u={INTERACTION:1,AJAX:2,CUSTOM_END:3,CUSTOM_TRACER:4},d={IP:\"in progress\",FIN:\"finished\",CAN:\"cancelled\"}},7378:(e,t,r)=>{\"use strict\";r.d(t,{$p:()=>x,BR:()=>b,Kp:()=>R,L3:()=>y,Lc:()=>c,NC:()=>o,SG:()=>d,TZ:()=>i,U6:()=>p,UT:()=>m,d3:()=>w,dT:()=>f,e5:()=>T,gx:()=>v,l9:()=>l,oW:()=>h,op:()=>g,rw:()=>u,tH:()=>A,uP:()=>s,wW:()=>E,xq:()=>a});var n=r(384);const i=r(860).K7.spa,o=[\"click\",\"submit\",\"keypress\",\"keydown\",\"keyup\",\"change\"],a=999,s=\"fn-start\",c=\"fn-end\",u=\"cb-start\",d=\"api-ixn-\",l=\"remaining\",f=\"interaction\",h=\"spaNode\",p=\"jsonpNode\",g=\"fetch-start\",m=\"fetch-done\",v=\"fetch-body-\",b=\"jsonp-end\",y=(0,n.dV)().o.ST,w=\"-start\",R=\"-end\",x=\"-body\",E=\"cb\"+R,T=\"jsTime\",A=\"fetch\"},4234:(e,t,r)=>{\"use strict\";r.d(t,{W:()=>o});var n=r(7836),i=r(1687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},7767:(e,t,r)=>{\"use strict\";r.d(t,{V:()=>o});var n=r(9417),i=r(6154);const o=e=>i.RI&&!0===(0,n.gD)(e,\"privacy.cookies_enabled\")},425:(e,t,r)=>{\"use strict\";r.d(t,{j:()=>j});var n=r(860),i=r(2555),o=r(3371),a=r(9908),s=r(7836),c=r(1687),u=r(5289),d=r(6154),l=r(944),f=r(3969),h=r(384),p=r(6344);const g=[\"setErrorHandler\",\"finished\",\"addToTrace\",\"addRelease\",\"recordCustomEvent\",\"addPageAction\",\"setCurrentRouteName\",\"setPageViewName\",\"setCustomAttribute\",\"interaction\",\"noticeError\",\"setUserId\",\"setApplicationVersion\",\"start\",p.G4.RECORD,p.G4.PAUSE,\"log\",\"wrapLogger\"],m=[\"setErrorHandler\",\"finished\",\"addToTrace\",\"addRelease\"];var v=r(1863),b=r(2614),y=r(993),w=r(3785),R=r(2646),x=r(3434);const E=new Map;function T(e,t,r,n){if(\"object\"!=typeof t||!t||\"string\"!=typeof r||!r||\"function\"!=typeof t[r])return(0,l.R)(29);const i=function(e){return(e||s.ee).get(\"logger\")}(e),o=(0,x.YM)(i),a=new R.y(s.P);a.level=n.level,a.customAttributes=n.customAttributes;const c=t[r]?.[x.Jt]||t[r];return E.set(c,a),o.inPlace(t,[r],\"wrap-logger-\",(()=>E.get(c))),i}function A(){const e=(0,h.pV)();g.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,l.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const S={};var N=r(9417),_=r(5603),O=r(5284);const I=e=>{const t=e.startsWith(\"http\");e+=\"/\",r.p=t?e:\"https://\"+e};let P=!1;function j(e,t={},g,R){let{init:x,info:E,loader_config:j,runtime:C={},exposed:k=!0}=t;C.loaderType=g;const L=(0,h.pV)();E||(x=L.init,E=L.info,j=L.loader_config),(0,N.xN)(e.agentIdentifier,x||{}),(0,_.a)(e.agentIdentifier,j||{}),E.jsAttributes??={},d.bv&&(E.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,E);const H=(0,N.D0)(e.agentIdentifier),M=[E.beacon,E.errorBeacon];P||(H.proxy.assets&&(I(H.proxy.assets),M.push(H.proxy.assets)),H.proxy.beacon&&M.push(H.proxy.beacon),A(),(0,h.US)(\"activatedFeatures\",O.B),e.runSoftNavOverSpa&&=!0===H.soft_navigations.enabled&&H.feature_flags.includes(\"soft_nav\")),C.denyList=[...H.ajax.deny_list||[],...H.ajax.block_internal?M:[]],C.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,C),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=function(e,t,h=!1){t||(0,c.Ak)(e,\"api\");const g={};var R=s.ee.get(e),x=R.get(\"tracer\");S[e]=b.g.OFF,R.on(p.G4.REPLAY_RUNNING,(t=>{S[e]=t}));var E=\"api-\",A=E+\"ixn-\";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),I(E,n,!0,o||null===r?\"session\":void 0)(t,r)}function _(){}g.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,[\"API/log/called\"],void 0,n.K7.metrics,R),(0,w.R)(R,e,t,r)},g.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,[\"API/wrapLogger/called\"],void 0,n.K7.metrics,R),T(R,e,t,{customAttributes:r,level:i})},m.forEach((e=>{g[e]=I(E,e,!0,\"api\")})),g.addPageAction=I(E,\"addPageAction\",!0,n.K7.genericEvents),g.recordCustomEvent=I(E,\"recordCustomEvent\",!0,n.K7.genericEvents),g.setPageViewName=function(t,r){if(\"string\"==typeof t)return\"/\"!==t.charAt(0)&&(t=\"/\"+t),(0,o.f)(e).customTransaction=(r||\"http://custom.transaction\")+t,I(E,\"setPageViewName\",!0)()},g.setCustomAttribute=function(e,t,r=!1){if(\"string\"==typeof e){if([\"string\",\"number\",\"boolean\"].includes(typeof t)||null===t)return N(e,t,\"setCustomAttribute\",r);(0,l.R)(40,typeof t)}else(0,l.R)(39,typeof e)},g.setUserId=function(e){if(\"string\"==typeof e||null===e)return N(\"enduser.id\",e,\"setUserId\",!0);(0,l.R)(41,typeof e)},g.setApplicationVersion=function(e){if(\"string\"==typeof e||null===e)return N(\"application.version\",e,\"setApplicationVersion\",!1);(0,l.R)(42,typeof e)},g.start=()=>{try{(0,a.p)(f.xV,[\"API/start/called\"],void 0,n.K7.metrics,R),R.emit(\"manual-start-all\")}catch(e){(0,l.R)(23,e)}},g[p.G4.RECORD]=function(){(0,a.p)(f.xV,[\"API/recordReplay/called\"],void 0,n.K7.metrics,R),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,R)},g[p.G4.PAUSE]=function(){(0,a.p)(f.xV,[\"API/pauseReplay/called\"],void 0,n.K7.metrics,R),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,R)},g.interaction=function(e){return(new _).get(\"object\"==typeof e?e:{})};const O=_.prototype={createTracer:function(e,t){var r={},i=this,o=\"function\"==typeof t;return(0,a.p)(f.xV,[\"API/createTracer/called\"],void 0,n.K7.metrics,R),h||(0,a.p)(A+\"tracer\",[(0,v.t)(),e,r],i,n.K7.spa,R),function(){if(x.emit((o?\"\":\"no-\")+\"fn-start\",[(0,v.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t=\"string\"==typeof e?new Error(e):e;throw x.emit(\"fn-err\",[arguments,this,t],r),t}finally{x.emit(\"fn-end\",[(0,v.t)()],r)}}}};function I(e,t,r,i){return function(){return(0,a.p)(f.xV,[\"API/\"+t+\"/called\"],void 0,n.K7.metrics,R),i&&(0,a.p)(e+t,[r?(0,v.t)():performance.now(),...arguments],r?null:this,i,R),r?void 0:this}}function P(){r.e(478).then(r.bind(r,8778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,\"api\")})).catch((e=>{(0,l.R)(27,e),R.abort()}))}return[\"actionText\",\"setName\",\"setAttribute\",\"save\",\"ignore\",\"onEnd\",\"getContext\",\"end\",\"get\"].forEach((e=>{O[e]=I(A,e,void 0,h?n.K7.softNav:n.K7.spa)})),g.setCurrentRouteName=h?I(A,\"routeName\",void 0,n.K7.softNav):I(E,\"routeName\",!0,n.K7.spa),g.noticeError=function(t,r){\"string\"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,[\"API/noticeError/called\"],void 0,n.K7.metrics,R),(0,a.p)(\"err\",[t,(0,v.t)(),!1,r,!!S[e]],void 0,n.K7.jserrors,R)},d.RI?(0,u.GG)((()=>P()),!0):P(),g}(e.agentIdentifier,R,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=k),P=!0}},8374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return\"\"})()},860:(e,t,r)=>{\"use strict\";r.d(t,{$J:()=>u,K7:()=>s,P3:()=>c,XX:()=>i,qY:()=>n,v4:()=>a});const n=\"events\",i=\"jserrors\",o=\"browser/blobs\",a=\"rum\",s={ajax:\"ajax\",genericEvents:\"generic_events\",jserrors:i,logging:\"logging\",metrics:\"metrics\",pageAction:\"page_action\",pageViewEvent:\"page_view_event\",pageViewTiming:\"page_view_timing\",sessionReplay:\"session_replay\",sessionTrace:\"session_trace\",softNav:\"soft_navigations\",spa:\"spa\"},c={[s.pageViewEvent]:1,[s.pageViewTiming]:2,[s.metrics]:3,[s.jserrors]:4,[s.spa]:5,[s.ajax]:6,[s.sessionTrace]:7,[s.softNav]:8,[s.sessionReplay]:9,[s.logging]:10,[s.genericEvents]:11},u={[s.pageViewEvent]:a,[s.pageViewTiming]:n,[s.ajax]:n,[s.spa]:n,[s.softNav]:n,[s.metrics]:i,[s.jserrors]:i,[s.sessionTrace]:o,[s.sessionReplay]:o,[s.logging]:\"browser/logs\",[s.genericEvents]:\"ins\"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>({212:\"nr-spa-compressor\",249:\"nr-spa-recorder\",478:\"nr-spa\"}[e]+\"-1.278.2.min.js\"),i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t=\"NRBA-1.278.2.PROD:\",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName(\"script\"),d=0;d{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(h.bind(null,void 0,{type:\"timeout\",target:s}),12e4);s.onerror=h.bind(null,s.onerror),s.onload=h.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{\"undefined\"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:\"Module\"}),Object.defineProperty(e,\"__esModule\",{value:!0})},i.p=\"https://js-agent.newrelic.com/\",(()=>{var e={38:0,788:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&(\"load\"===r.type?\"missing\":r.type),a=r&&r.target&&r.target.src;s.message=\"Loading chunk \"+t+\" failed.\\n(\"+o+\": \"+a+\")\",s.name=\"ChunkLoadError\",s.type=o,s.request=a,n[1](s)}}),\"chunk-\"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u{\"use strict\";i(8374);var e=i(944),t=i(6344),r=i(9566);class n{agentIdentifier;constructor(e=(0,r.LA)(16)){this.agentIdentifier=e}#e(t,...r){if(\"function\"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e(\"addPageAction\",e,t)}recordCustomEvent(e,t){return this.#e(\"recordCustomEvent\",e,t)}setPageViewName(e,t){return this.#e(\"setPageViewName\",e,t)}setCustomAttribute(e,t,r){return this.#e(\"setCustomAttribute\",e,t,r)}noticeError(e,t){return this.#e(\"noticeError\",e,t)}setUserId(e){return this.#e(\"setUserId\",e)}setApplicationVersion(e){return this.#e(\"setApplicationVersion\",e)}setErrorHandler(e){return this.#e(\"setErrorHandler\",e)}addRelease(e,t){return this.#e(\"addRelease\",e,t)}log(e,t){return this.#e(\"log\",e,t)}}class o extends n{#e(t,...r){if(\"function\"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e(\"start\")}finished(e){return this.#e(\"finished\",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e(\"addToTrace\",e)}setCurrentRouteName(e){return this.#e(\"setCurrentRouteName\",e)}interaction(){return this.#e(\"interaction\")}wrapLogger(e,t,r){return this.#e(\"wrapLogger\",e,t,r)}}var a=i(860),s=i(9417);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,\"\".concat(e,\".enabled\"))}(r,e)})),t}var d=i(425);var l=i(1687),f=i(4234),h=i(5289),p=i(6154),g=i(5270),m=i(7767),v=i(6389);class b extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,l.Ak)(e.agentIdentifier,t):this.ee.on(\"manual-start-all\",(0,v.J)((()=>{(0,l.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if((0,m.V)(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(478).then(i.bind(i,6526));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit(\"internal-error\",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(!this.#t(this.featureName,o))return(0,l.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(478).then(i.bind(i,6103)),{Aggregate:a}=await e(this.featureName,\"aggregate\");this.featAggregate=new a(t,r),t.runtime.harvester.initializedAggregates.push(this.featAggregate),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,l.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,h.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return(0,g.SR)(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var y=i(6630);class w extends b{static featureName=y.T;constructor(e,t=!0){super(e,y.T,t),this.importAggregator(e)}}var R=i(384);var x=i(9908),E=i(2843),T=i(3878),A=i(782),S=i(1863);class N extends b{static featureName=A.T;constructor(e,t=!0){super(e,A.T,t),p.RI&&((0,E.u)((()=>(0,x.p)(\"docHidden\",[(0,S.t)()],void 0,A.T,this.ee)),!0),(0,T.sp)(\"pagehide\",(()=>(0,x.p)(\"winPagehide\",[(0,S.t)()],void 0,A.T,this.ee))),this.importAggregator(e))}}var _=i(3969);class O extends b{static featureName=_.TZ;constructor(e,t=!0){super(e,_.TZ,t),this.importAggregator(e)}}var I=i(6774),P=i(3304);class j{constructor(e,t,r,n,i){this.name=\"UncaughtError\",this.message=\"string\"==typeof e?e:(0,P.A)(e),this.sourceURL=t,this.line=r,this.column=n,this.__newrelic=i}}function C(e){return H(e)?e:new j(void 0!==e?.message?e.message:e,e?.filename||e?.sourceURL,e?.lineno||e?.line,e?.colno||e?.col,e?.__newrelic)}function k(e){const t=\"Unhandled Promise Rejection\";if(!e?.reason)return;if(H(e.reason))try{return e.reason.message=t+\": \"+e.reason.message,C(e.reason)}catch(t){return C(e.reason)}const r=C(e.reason);return r.message=t+\": \"+r?.message,r}function L(e){if(e.error instanceof SyntaxError&&!/:\\d+$/.test(e.error.stack?.trim())){const t=new j(e.message,e.filename,e.lineno,e.colno,e.error.__newrelic);return t.name=SyntaxError.name,t}return H(e.error)?e.error:C(e)}function H(e){return e instanceof Error&&!!e.stack}class M extends b{static featureName=I.T;#r=!1;constructor(e,r=!0){super(e,I.T,r);try{this.removeOnAbort=new AbortController}catch(e){}this.ee.on(\"internal-error\",((e,t)=>{this.abortHandler&&(0,x.p)(\"ierr\",[C(e),(0,S.t)(),!0,{},this.#r,t],void 0,this.featureName,this.ee)})),this.ee.on(t.G4.REPLAY_RUNNING,(e=>{this.#r=e})),p.gm.addEventListener(\"unhandledrejection\",(e=>{this.abortHandler&&(0,x.p)(\"err\",[k(e),(0,S.t)(),!1,{unhandledPromiseRejection:1},this.#r],void 0,this.featureName,this.ee)}),(0,T.jT)(!1,this.removeOnAbort?.signal)),p.gm.addEventListener(\"error\",(e=>{this.abortHandler&&(0,x.p)(\"err\",[L(e),(0,S.t)(),!1,{},this.#r],void 0,this.featureName,this.ee)}),(0,T.jT)(!1,this.removeOnAbort?.signal)),this.abortHandler=this.#n,this.importAggregator(e)}#n(){this.removeOnAbort?.abort(),this.abortHandler=void 0}}var D=i(8990);let K=1;const U=\"nr@id\";function V(e){const t=typeof e;return!e||\"object\"!==t&&\"function\"!==t?-1:e===p.gm?0:(0,D.I)(e,U,(function(){return K++}))}function G(e){if(\"string\"==typeof e&&e.length)return e.length;if(\"object\"==typeof e){if(\"undefined\"!=typeof ArrayBuffer&&e instanceof ArrayBuffer&&e.byteLength)return e.byteLength;if(\"undefined\"!=typeof Blob&&e instanceof Blob&&e.size)return e.size;if(!(\"undefined\"!=typeof FormData&&e instanceof FormData))try{return(0,P.A)(e).length}catch(e){return}}}var F=i(8139),B=i(7836),W=i(3434);const z={},q=[\"open\",\"send\"];function Z(t){var r=t||B.ee;const n=function(e){return(e||B.ee).get(\"xhr\")}(r);if(void 0===p.gm.XMLHttpRequest)return n;if(z[n.debugId]++)return n;z[n.debugId]=1,(0,F.u)(r);var i=(0,W.YM)(n),o=p.gm.XMLHttpRequest,a=p.gm.MutationObserver,s=p.gm.Promise,c=p.gm.setInterval,u=\"readystatechange\",d=[\"onload\",\"onerror\",\"onabort\",\"onloadstart\",\"onloadend\",\"onprogress\",\"ontimeout\"],l=[],f=p.gm.XMLHttpRequest=function(t){const r=new o(t),a=n.context(r);try{n.emit(\"new-xhr\",[r],a),r.addEventListener(u,(s=a,function(){var e=this;e.readyState>3&&!s.resolved&&(s.resolved=!0,n.emit(\"xhr-resolved\",[],e)),i.inPlace(e,d,\"fn-\",y)}),(0,T.jT)(!1))}catch(t){(0,e.R)(15,t);try{n.emit(\"internal-error\",[t])}catch(e){}}var s;return r};function h(e,t){i.inPlace(t,[\"onreadystatechange\"],\"fn-\",y)}if(function(e,t){for(var r in e)t[r]=e[r]}(o,f),f.prototype=o.prototype,i.inPlace(f.prototype,q,\"-xhr-\",y),n.on(\"send-xhr-start\",(function(e,t){h(e,t),function(e){l.push(e),a&&(g?g.then(b):c?c(b):(m=-m,v.data=m))}(t)})),n.on(\"open-xhr-start\",h),a){var g=s&&s.resolve();if(!c&&!s){var m=1,v=document.createTextNode(m);new a(b).observe(v,{characterData:!0})}}else r.on(\"fn-end\",(function(e){e[0]&&e[0].type===u||b()}));function b(){for(var e=0;e{r(Q[te],e,X),r(ee[te],e,X)})),r(p.gm,\"fetch\",Y),t.on(Y+\"end\",(function(e,r){var n=this;if(r){var i=r.headers.get(\"content-length\");null!==i&&(n.rxSize=i),t.emit(Y+\"done\",[null,r],n)}else t.emit(Y+\"done\",[e],n)})),t}var ie=i(7485),oe=i(5603);class ae{constructor(e){this.agentIdentifier=e}generateTracePayload(e){if(!this.shouldGenerateTrace(e))return null;var t=(0,oe.o)(this.agentIdentifier);if(!t)return null;var n=(t.accountID||\"\").toString()||null,i=(t.agentID||\"\").toString()||null,o=(t.trustKey||\"\").toString()||null;if(!n||!i)return null;var a=(0,r.ZF)(),s=(0,r.el)(),c=Date.now(),u={spanId:a,traceId:s,timestamp:c};return(e.sameOrigin||this.isAllowedOrigin(e)&&this.useTraceContextHeadersForCors())&&(u.traceContextParentHeader=this.generateTraceContextParentHeader(a,s),u.traceContextStateHeader=this.generateTraceContextStateHeader(a,c,n,i,o)),(e.sameOrigin&&!this.excludeNewrelicHeader()||!e.sameOrigin&&this.isAllowedOrigin(e)&&this.useNewrelicHeaderForCors())&&(u.newrelicHeader=this.generateTraceHeader(a,s,c,n,i,o)),u}generateTraceContextParentHeader(e,t){return\"00-\"+t+\"-\"+e+\"-01\"}generateTraceContextStateHeader(e,t,r,n,i){return i+\"@nr=0-1-\"+r+\"-\"+n+\"-\"+e+\"----\"+t}generateTraceHeader(e,t,r,n,i,o){if(!(\"function\"==typeof p.gm?.btoa))return null;var a={v:[0,1],d:{ty:\"Browser\",ac:n,ap:i,id:e,tr:t,ti:r}};return o&&n!==o&&(a.d.tk=o),btoa((0,P.A)(a))}shouldGenerateTrace(e){return this.isDtEnabled()&&this.isAllowedOrigin(e)}isAllowedOrigin(e){var t=!1,r={};if((0,s.gD)(this.agentIdentifier,\"distributed_tracing\")&&(r=(0,s.D0)(this.agentIdentifier).distributed_tracing),e.sameOrigin)t=!0;else if(r.allowed_origins instanceof Array)for(var n=0;n(0,x.p)(e,t,r,n,this.ee);try{const e={xmlhttprequest:\"xhr\",fetch:\"fetch\",beacon:\"beacon\"};p.gm?.performance?.getEntriesByType(\"resource\").forEach((t=>{if(t.initiatorType in e&&0!==t.responseStatus){const r={status:t.responseStatus},n={rxSize:t.transferSize,duration:Math.floor(t.duration),cbTime:0};pe(r,t.name),this.handler(\"xhr\",[r,n,t.startTime,t.responseEnd,e[t.initiatorType]],void 0,a.K7.ajax)}}))}catch(e){}ne(this.ee),Z(this.ee),function(e,t,r,n){function i(e){var t=this;t.totalCbs=0,t.called=0,t.cbTime=0,t.end=R,t.ended=!1,t.xhrGuids={},t.lastSize=null,t.loadCaptureCalled=!1,t.params=this.params||{},t.metrics=this.metrics||{},e.addEventListener(\"load\",(function(r){E(t,e)}),(0,T.jT)(!1)),p.lR||e.addEventListener(\"progress\",(function(e){t.lastSize=e.loaded}),(0,T.jT)(!1))}function o(e){this.params={method:e[0]},pe(this,e[1]),this.metrics={}}function s(t,r){e.loader_config.xpid&&this.sameOrigin&&r.setRequestHeader(\"X-NewRelic-ID\",e.loader_config.xpid);var i=n.generateTracePayload(this.parsedOrigin);if(i){var o=!1;i.newrelicHeader&&(r.setRequestHeader(\"newrelic\",i.newrelicHeader),o=!0),i.traceContextParentHeader&&(r.setRequestHeader(\"traceparent\",i.traceContextParentHeader),i.traceContextStateHeader&&r.setRequestHeader(\"tracestate\",i.traceContextStateHeader),o=!0),o&&(this.dt=i)}}function c(e,r){var n=this.metrics,i=e[0],o=this;if(n&&i){var a=G(i);a&&(n.txSize=a)}this.startTime=(0,S.t)(),this.body=i,this.listener=function(e){try{\"abort\"!==e.type||o.loadCaptureCalled||(o.params.aborted=!0),(\"load\"!==e.type||o.called===o.totalCbs&&(o.onloadCalled||\"function\"!=typeof r.onload)&&\"function\"==typeof o.end)&&o.end(r)}catch(e){try{t.emit(\"internal-error\",[e])}catch(e){}}};for(var s=0;s1?e[1]=o:e.push(o)}}function s(e,t){var r=!1;return t.newrelicHeader&&(e.set(\"newrelic\",t.newrelicHeader),r=!0),t.traceContextParentHeader&&(e.set(\"traceparent\",t.traceContextParentHeader),t.traceContextStateHeader&&e.set(\"tracestate\",t.traceContextStateHeader),r=!0),r}}function y(e,t){this.params={},this.metrics={},this.startTime=(0,S.t)(),this.dt=t,e.length>=1&&(this.target=e[0]),e.length>=2&&(this.opts=e[1]);var r,n=this.opts||{},i=this.target;\"string\"==typeof i?r=i:\"object\"==typeof i&&i instanceof le?r=i.url:p.gm?.URL&&\"object\"==typeof i&&i instanceof URL&&(r=i.href),pe(this,r);var o=(\"\"+(i&&i instanceof le&&i.method||n.method||\"GET\")).toUpperCase();this.params.method=o,this.body=n.body,this.txSize=G(n.body)||0}function w(e,t){if(this.endTime=(0,S.t)(),this.params||(this.params={}),(0,ce.iW)(this.params))return;let n;this.params.status=t?t.status:0,\"string\"==typeof this.rxSize&&this.rxSize.length>0&&(n=+this.rxSize);const i={txSize:this.txSize,rxSize:n,duration:(0,S.t)()-this.startTime};r(\"xhr\",[this.params,i,this.startTime,this.endTime,\"fetch\"],this,a.K7.ajax)}function R(e){const t=this.params,n=this.metrics;if(!this.ended){this.ended=!0;for(let t=0;t{const t=e.getEntries();(0,x.p)(ye,[t],void 0,a.K7.sessionTrace,r)})),n.observe({type:we,buffered:!0})}catch(e){}this.importAggregator(e,{resourceObserver:n})}}var _e=i(2614);class Oe extends b{static featureName=t.TZ;#i;#o;constructor(e,r=!0){let n;super(e,t.TZ,r),this.replayRunning=!1,this.#o=e;try{n=JSON.parse(localStorage.getItem(\"\".concat(_e.H3,\"_\").concat(_e.uh)))}catch(e){}(0,g.SR)(e.agentIdentifier)&&this.ee.on(t.G4.RECORD,(()=>this.#a())),this.#s(n)?(this.#i=n?.sessionReplayMode,this.#c()):this.importAggregator(e),this.ee.on(\"err\",(e=>{this.replayRunning&&(this.errorNoticed=!0,(0,x.p)(t.G4.ERROR_DURING_REPLAY,[e],void 0,this.featureName,this.ee))})),this.ee.on(t.G4.REPLAY_RUNNING,(e=>{this.replayRunning=e}))}#s(e){return e&&(e.sessionReplayMode===_e.g.FULL||e.sessionReplayMode===_e.g.ERROR)||(0,g.Aw)(this.agentIdentifier)}#u=!1;async#c(e){if(!this.#u){this.#u=!0;try{const{Recorder:t}=await Promise.all([i.e(478),i.e(249)]).then(i.bind(i,8589));this.recorder??=new t({mode:this.#i,agentIdentifier:this.agentIdentifier,trigger:e,ee:this.ee,agentRef:this.#o}),this.recorder.startRecording(),this.abortHandler=this.recorder.stopRecording}catch(e){}this.importAggregator(this.#o,{recorder:this.recorder,errorNoticed:this.errorNoticed})}}#a(){this.featAggregate?this.featAggregate.mode!==_e.g.FULL&&this.featAggregate.initializeRecording(_e.g.FULL,!0):(this.#i=_e.g.FULL,this.#c(t.Qb.API),this.recorder&&this.recorder.parent.mode!==_e.g.FULL&&(this.recorder.parent.mode=_e.g.FULL,this.recorder.stopRecording(),this.recorder.startRecording(),this.abortHandler=this.recorder.stopRecording))}}var Ie=i(3962);class Pe extends b{static featureName=Ie.TZ;constructor(e,t=!0){if(super(e,Ie.TZ,t),!p.RI||!(0,R.dV)().o.MO)return;const r=ve(this.ee);Ie.tC.forEach((e=>{(0,T.sp)(e,(e=>{a(e)}),!0)}));const n=()=>(0,x.p)(\"newURL\",[(0,S.t)(),\"\"+window.location],void 0,this.featureName,this.ee);r.on(\"pushState-end\",n),r.on(\"replaceState-end\",n);try{this.removeOnAbort=new AbortController}catch(e){}(0,T.sp)(\"popstate\",(e=>(0,x.p)(\"newURL\",[e.timeStamp,\"\"+window.location],void 0,this.featureName,this.ee)),!0,this.removeOnAbort?.signal);let i=!1;const o=new((0,R.dV)().o.MO)(((e,t)=>{i||(i=!0,requestAnimationFrame((()=>{(0,x.p)(\"newDom\",[(0,S.t)()],void 0,this.featureName,this.ee),i=!1})))})),a=(0,v.s)((e=>{(0,x.p)(\"newUIEvent\",[e],void 0,this.featureName,this.ee),o.observe(document.body,{attributes:!0,childList:!0,subtree:!0,characterData:!0})}),100,{leading:!0});this.abortHandler=function(){this.removeOnAbort?.abort(),o.disconnect(),this.abortHandler=void 0},this.importAggregator(e,{domObserver:o})}}var je=i(7378);const Ce={},ke=[\"appendChild\",\"insertBefore\",\"replaceChild\"];function Le(e){const t=function(e){return(e||B.ee).get(\"jsonp\")}(e);if(!p.RI||Ce[t.debugId])return t;Ce[t.debugId]=!0;var r=(0,W.YM)(t),n=/[?&](?:callback|cb)=([^&#]+)/,i=/(.*)\\.([^.]+)/,o=/^(\\w+)(\\.|$)(.*)$/;function a(e,t){if(!e)return t;const r=e.match(o),n=r[1];return a(r[3],t[n])}return r.inPlace(Node.prototype,ke,\"dom-\"),t.on(\"dom-start\",(function(e){!function(e){if(!e||\"string\"!=typeof e.nodeName||\"script\"!==e.nodeName.toLowerCase())return;if(\"function\"!=typeof e.addEventListener)return;var o=(s=e.src,c=s.match(n),c?c[1]:null);var s,c;if(!o)return;var u=function(e){var t=e.match(i);if(t&&t.length>=3)return{key:t[2],parent:a(t[1],window)};return{key:e,parent:window}}(o);if(\"function\"!=typeof u.parent[u.key])return;var d={};function l(){t.emit(\"jsonp-end\",[],d),e.removeEventListener(\"load\",l,(0,T.jT)(!1)),e.removeEventListener(\"error\",f,(0,T.jT)(!1))}function f(){t.emit(\"jsonp-error\",[],d),t.emit(\"jsonp-end\",[],d),e.removeEventListener(\"load\",l,(0,T.jT)(!1)),e.removeEventListener(\"error\",f,(0,T.jT)(!1))}r.inPlace(u.parent,[u.key],\"cb-\",d),e.addEventListener(\"load\",l,(0,T.jT)(!1)),e.addEventListener(\"error\",f,(0,T.jT)(!1)),t.emit(\"new-jsonp\",[e.src],d)}(e[0])})),t}const He={};function Me(e){const t=function(e){return(e||B.ee).get(\"promise\")}(e);if(He[t.debugId])return t;He[t.debugId]=!0;var r=t.context,n=(0,W.YM)(t),i=p.gm.Promise;return i&&function(){function e(r){var o=t.context(),a=n(r,\"executor-\",o,null,!1);const s=Reflect.construct(i,[a],e);return t.context(s).getCtx=function(){return o},s}p.gm.Promise=e,Object.defineProperty(e,\"name\",{value:\"Promise\"}),e.toString=function(){return i.toString()},Object.setPrototypeOf(e,i),[\"all\",\"race\"].forEach((function(r){const n=i[r];e[r]=function(e){let i=!1;[...e||[]].forEach((e=>{this.resolve(e).then(a(\"all\"===r),a(!1))}));const o=n.apply(this,arguments);return o;function a(e){return function(){t.emit(\"propagate\",[null,!i],o,!1,!1),i=i||!e}}}})),[\"resolve\",\"reject\"].forEach((function(r){const n=i[r];e[r]=function(e){const r=n.apply(this,arguments);return e!==r&&t.emit(\"propagate\",[e,!0],r,!1,!1),r}})),e.prototype=i.prototype;const o=i.prototype.then;i.prototype.then=function(...e){var i=this,a=r(i);a.promise=i,e[0]=n(e[0],\"cb-\",a,null,!1),e[1]=n(e[1],\"cb-\",a,null,!1);const s=o.apply(this,e);return a.nextPromise=s,t.emit(\"propagate\",[i,!0],s,!1,!1),s},i.prototype.then[W.Jt]=o,t.on(\"executor-start\",(function(e){e[0]=n(e[0],\"resolve-\",this,null,!1),e[1]=n(e[1],\"resolve-\",this,null,!1)})),t.on(\"executor-err\",(function(e,t,r){e[1](r)})),t.on(\"cb-end\",(function(e,r,n){t.emit(\"propagate\",[n,!0],this.nextPromise,!1,!1)})),t.on(\"propagate\",(function(e,r,n){this.getCtx&&!r||(this.getCtx=function(){if(e instanceof Promise)var r=t.context(e);return r&&r.getCtx?r.getCtx():this})}))}(),t}const De={},Ke=\"setTimeout\",Ue=\"setInterval\",Ve=\"clearTimeout\",Ge=\"-start\",Fe=[Ke,\"setImmediate\",Ue,Ve,\"clearImmediate\"];function Be(e){const t=function(e){return(e||B.ee).get(\"timer\")}(e);if(De[t.debugId]++)return t;De[t.debugId]=1;var r=(0,W.YM)(t);return r.inPlace(p.gm,Fe.slice(0,2),Ke+\"-\"),r.inPlace(p.gm,Fe.slice(2,3),Ue+\"-\"),r.inPlace(p.gm,Fe.slice(3),Ve+\"-\"),t.on(Ue+Ge,(function(e,t,n){e[0]=r(e[0],\"fn-\",null,n)})),t.on(Ke+Ge,(function(e,t,n){this.method=n,this.timerDuration=isNaN(e[1])?0:+e[1],e[0]=r(e[0],\"fn-\",this,n)})),t}const We={};function ze(e){const t=function(e){return(e||B.ee).get(\"mutation\")}(e);if(!p.RI||We[t.debugId])return t;We[t.debugId]=!0;var r=(0,W.YM)(t),n=p.gm.MutationObserver;return n&&(window.MutationObserver=function(e){return this instanceof n?new n(r(e,\"fn-\")):n.apply(this,arguments)},MutationObserver.prototype=n.prototype),t}const{TZ:qe,d3:Ze,Kp:Ye,$p:Xe,wW:$e,e5:Je,tH:Qe,uP:et,rw:tt,Lc:rt}=je;class nt extends b{static featureName=qe;constructor(e,t=!0){if(super(e,qe,t),!p.RI)return;try{this.removeOnAbort=new AbortController}catch(e){}let r,n=0;const i=this.ee.get(\"tracer\"),o=Le(this.ee),a=Me(this.ee),s=Be(this.ee),c=Z(this.ee),u=this.ee.get(\"events\"),d=ne(this.ee),l=ve(this.ee),f=ze(this.ee);function h(e,t){l.emit(\"newURL\",[\"\"+window.location,t])}function g(){n++,r=window.location.hash,this[et]=(0,S.t)()}function m(){n--,window.location.hash!==r&&h(0,!0);var e=(0,S.t)();this[Je]=~~this[Je]+e-this[et],this[rt]=e}function v(e,t){e.on(t,(function(){this[t]=(0,S.t)()}))}this.ee.on(et,g),a.on(tt,g),o.on(tt,g),this.ee.on(rt,m),a.on($e,m),o.on($e,m),this.ee.on(\"fn-err\",((...t)=>{t[2]?.__newrelic?.[e.agentIdentifier]||(0,x.p)(\"function-err\",[...t],void 0,this.featureName,this.ee)})),this.ee.buffer([et,rt,\"xhr-resolved\"],this.featureName),u.buffer([et],this.featureName),s.buffer([\"setTimeout\"+Ye,\"clearTimeout\"+Ze,et],this.featureName),c.buffer([et,\"new-xhr\",\"send-xhr\"+Ze],this.featureName),d.buffer([Qe+Ze,Qe+\"-done\",Qe+Xe+Ze,Qe+Xe+Ye],this.featureName),l.buffer([\"newURL\"],this.featureName),f.buffer([et],this.featureName),a.buffer([\"propagate\",tt,$e,\"executor-err\",\"resolve\"+Ze],this.featureName),i.buffer([et,\"no-\"+et],this.featureName),o.buffer([\"new-jsonp\",\"cb-start\",\"jsonp-error\",\"jsonp-end\"],this.featureName),v(d,Qe+Ze),v(d,Qe+\"-done\"),v(o,\"new-jsonp\"),v(o,\"jsonp-end\"),v(o,\"cb-start\"),l.on(\"pushState-end\",h),l.on(\"replaceState-end\",h),window.addEventListener(\"hashchange\",h,(0,T.jT)(!0,this.removeOnAbort?.signal)),window.addEventListener(\"load\",h,(0,T.jT)(!0,this.removeOnAbort?.signal)),window.addEventListener(\"popstate\",(function(){h(0,n>1)}),(0,T.jT)(!0,this.removeOnAbort?.signal)),this.abortHandler=this.#n,this.importAggregator(e)}#n(){this.removeOnAbort?.abort(),this.abortHandler=void 0}}var it=i(3333);class ot extends b{static featureName=it.TZ;constructor(e,t=!0){super(e,it.TZ,t);const r=[e.init.page_action.enabled,e.init.performance.capture_marks,e.init.performance.capture_measures,e.init.user_actions.enabled,e.init.performance.resources.enabled];if(p.RI&&(e.init.user_actions.enabled&&(it.Zp.forEach((e=>(0,T.sp)(e,(e=>(0,x.p)(\"ua\",[e],void 0,this.featureName,this.ee)),!0))),it.qN.forEach((e=>(0,T.sp)(e,(e=>(0,x.p)(\"ua\",[e],void 0,this.featureName,this.ee)))))),e.init.performance.resources.enabled&&p.gm.PerformanceObserver?.supportedEntryTypes.includes(\"resource\"))){new PerformanceObserver((e=>{e.getEntries().forEach((e=>{(0,x.p)(\"browserPerformance.resource\",[e],void 0,this.featureName,this.ee)}))})).observe({type:\"resource\",buffered:!0})}r.some((e=>e))?this.importAggregator(e):this.deregisterDrain()}}var at=i(993),st=i(3785);class ct extends b{static featureName=at.TZ;constructor(e,t=!0){super(e,at.TZ,t);const r=this.ee;this.ee.on(\"wrap-logger-end\",(function([e]){const{level:t,customAttributes:n}=this;(0,st.R)(r,e,n,t)})),this.importAggregator(e)}}new class extends o{constructor(t,r){super(r),p.gm?(this.features={},(0,R.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(w),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,d.j)(this,t,t.loaderType||\"agent\"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,R.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[he,w,N,Ne,Oe,O,M,ot,ct,Pe,nt],loaderType:\"spa\"})})()})();","google","testAutomationFlags",{"_568":24,"_569":24,"_570":24,"_571":24,"_572":24,"_573":24,"_574":24,"_575":24,"_576":24,"_30":24,"_577":24,"_578":152,"_579":152},"disableAds","disableIirisAuth","disableWelcomeAd","disableBigskyAd","disableIirisRecommend","disableDcts","disableWeatherWidget","disableCashGrainWidget","disableCommoditiesWidget","disableCookieBanner","overrideBrandStyling","overrideThemeStyling","configState",{"_49":50,"_47":48,"_582":8,"_583":-7,"_584":24,"_487":585,"_589":590,"_592":593,"_606":607},"uiBrand","colors","isMarketsDivision",{"_7":586,"_587":588},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltfcc9134286bf9934/673468ceb2a64255fa705b88/Group_7224@2x.png","contributor","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7f8d0f265bd72588/671a359f1e6f200635fe4a46/theme1_placeholder_avatar.png","media",{"_591":152},"brightcoveAccountId","newsletterSignupPromo",{"_594":372,"_595":596},"unbounceURL","elnConfig",{"_597":598},"newsletter",{"_599":600,"_604":605},"subscribeForm",{"_111":601,"_602":603},"Subscribe to Our Newsletters","subtitle","Subtitle","subscribeConfirm",{"_111":601,"_602":603},"proxyConfigs",{"_608":24,"_609":152},"proxyEnabled","proxyRootPath","brandConfig",{"_13":14,"_612":14,"_613":10,"_614":615,"_15":16,"_616":617,"_33":618,"_627":628,"_591":152,"_38":39,"_45":633,"_634":635,"_639":596,"_640":152,"_641":642,"_535":560},"siteFullName","siteUrl","siteDivision","Informa Tech","authentication",{},{"_619":620,"_622":623,"_624":625,"_60":626},"local",{"_35":621},"a2e3fe1a-57cb-4e89-b39c-609ce1a92652-test","preview",{"_35":621},"staging",{"_35":36},{"_35":36},"unbounce",{"_619":629,"_622":630,"_624":631,"_60":632},{},{},{},{},{"_7":8,"_47":48,"_49":50},"newsletterSignupPromoContent",{"_111":601,"_636":152,"_637":638},"message","buttonText","Sign Me Up","eln","brandFallbackUrl","iirisRecommendation",{"_643":644,"_645":646,"_647":648,"_649":650,"_651":152,"_652":152,"_653":654,"_655":656,"_657":658,"_659":181,"_660":661,"_662":663,"_664":665,"_666":667,"_668":669,"_670":8,"_671":672,"_673":674,"_675":676,"_677":678},"id","widget-1733955508982","division","it","brandFamily","enterpriseit","entityTagBackground","#333333BF","showBy","showTime","borderRadius","4","imageWidth","324","imageHeight","182","imagePosition","dropShadow","#FFEB00","entityTagBorderColor","#333333","borderColor","#e6e6e6","redirectMode","same","recipe","related-items","brandName","showdate","yes","dateFormat","MMM DD, YYYY","dateTimeFontColor","#767676","dateTimeFontsize","12","routes/$topic._index",{"_681":682,"_1238":1239,"_1243":1244,"_1258":1259,"_87":1268,"_1269":1268,"_1270":-7},"template",{"_111":322,"_683":684,"_690":691,"_178":40,"_692":693,"_697":-7,"_698":699,"_704":705,"_1149":1150},"categories",[685,687,688,689],{"_111":686,"_54":328},"Ccaas",{"_111":330,"_54":331},{"_111":333,"_54":334},{"_111":336,"_54":337},"categoryDesc","Enhance customer service and support with advanced contact center solutions. Explore technologies and strategies that improve efficiency, customer satisfaction, and agent performance.","breadcrumbs",[694,696],{"_54":695,"_111":546},"/",{"_111":322,"_54":323},"newsletterSignUpPromo","pagination",{"_700":701,"_702":703},"totalCount",50,"currentPage",39,"contents",[706,730,744,758,771,785,799,813,827,841,852,863,874,888,902,913,924,935,946,960,974,984,995,1006,1017,1028,1042,1053,1064,1078,1089,1103,1116,1127,1138],{"_166":167,"_147":707,"_168":708,"_153":714,"_155":714,"_158":715,"_716":717,"_160":152,"_161":718,"_163":152,"_156":719,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":724,"_728":729},{"_149":152,"_151":152},[709],{"_52":710,"_172":711,"_174":712,"_713":152},"Andrew W. Davis","/author/andrew-w-davis","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte4b6b622c53f0155/673c600d96b78f774e193f85/AndrewDavis60x74.jpg","role","Polycom's Death: Greatly Exaggerated Reports","/customer-experience/polycom-s-death-greatly-exaggerated-reports","linkAttrs",{},"Feb 17, 2014","The company is well-positioned for growth, if it can drive the solutions message out to the sales force and channel partners, and ultimately the customers.","articleBodyJsonSummary","normal",1,"paidGating",{"_725":24,"_726":727},"paidContent","paidProductTaxonomy",[],"articleSize","big",{"_166":167,"_147":731,"_168":732,"_153":737,"_155":737,"_158":738,"_716":739,"_160":152,"_161":740,"_163":152,"_156":741,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":742,"_728":729},{"_149":152,"_151":152},[733],{"_52":734,"_172":735,"_174":736,"_713":152},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png","MiContact Center Release Adds Major Enhancements","/contact-centers/micontact-center-release-adds-major-enhancements",{},"Feb 13, 2014","Contact center at Mitel is a major strategic initiative, and contact center revenue growth has outpaced unified communications.",{"_725":24,"_726":743},[],{"_166":167,"_147":745,"_168":746,"_153":751,"_155":751,"_158":752,"_716":753,"_160":152,"_161":754,"_163":152,"_156":755,"_720":152,"_178":721,"_164":686,"_165":328,"_176":722,"_723":756,"_728":729},{"_149":152,"_151":152},[747],{"_52":748,"_172":749,"_174":750,"_713":152},"Art Yonemoto","/author/art-yonemoto","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt0999f3ab2799d93b/673c601ecf6a5f45589da1e6/Yonemoto_Art_Headshot_150.png","Where Do Old 800-Numbers Go?","/ccaas/where-do-old-800-numbers-go-",{},"Feb 12, 2014","You may have more use for those old 800 numbers than you think.",{"_725":24,"_726":757},[],{"_166":167,"_147":759,"_168":760,"_153":765,"_155":765,"_158":766,"_716":767,"_160":152,"_161":754,"_163":152,"_156":768,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":769,"_728":729},{"_149":152,"_151":152},[761],{"_52":762,"_172":763,"_174":764,"_713":152},"Brent Kelly","/author/brent-kelly","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt87f980c2c3c5d713/673c6019db6eca41e4b441a6/kelly6074.jpg","Engaging the Nomad","/customer-experience/engaging-the-nomad",{},"An architecture and approach for engaging customers and clients through the mobile app.",{"_725":24,"_726":770},[],{"_166":167,"_147":772,"_168":773,"_153":778,"_155":778,"_158":779,"_716":780,"_160":152,"_161":781,"_163":152,"_156":782,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":783,"_728":729},{"_149":152,"_151":152},[774],{"_52":775,"_172":776,"_174":777,"_713":152},"Neal Shact","/author/neal-shact","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte00a44b7b6885e6b/673c6016519104312fa8b435/schacht6074.png","Personalized Customer Engagement: How to Get Started?","/customer-experience/personalized-customer-engagement-how-to-get-started-",{},"Feb 4, 2014","Personalized customer engagement is not an event, it is a process. Once the appropriate infrastructure is in place, the journey can begin.",{"_725":24,"_726":784},[],{"_166":167,"_147":786,"_168":787,"_153":792,"_155":792,"_158":793,"_716":794,"_160":152,"_161":795,"_163":152,"_156":796,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":797,"_728":729},{"_149":152,"_151":152},[788],{"_52":789,"_172":790,"_174":791,"_713":152},"Melanie Turek","/author/melanie-turek","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltf020a9d5a876cd86/673c6005d6fd5237f0fc00a5/melanie_turek.jpg","Frost & Sullivan's Enterprise Social Study Shows Market Growing Quickly","/contact-centers/frost-sullivan-s-enterprise-social-study-shows-market-growing-quickly",{},"Jan 27, 2014","Paid and unpaid full-suite enterprise social platform subscribers reached 208 million in 2013, an increase of 29.5 percent year-over-year, or about 10% of the total addressable market.",{"_725":24,"_726":798},[],{"_166":167,"_147":800,"_168":801,"_153":806,"_155":806,"_158":807,"_716":808,"_160":152,"_161":809,"_163":152,"_156":810,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":811,"_728":729},{"_149":152,"_151":152},[802],{"_52":803,"_172":804,"_174":805,"_713":152},"Chris Vitek","/author/chris-vitek","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd4fdbea31b47483a/673c60224018557f0cd40146/ChrisVitek_102x102.jpg","Building Mayday with WebRTC","/customer-experience/building-mayday-with-webrtc",{},"Jan 24, 2014","Customer contact in the style of Amazon's new feature can readily be supported with current technology and the emerging WebRTC standard.",{"_725":24,"_726":812},[],{"_166":167,"_147":814,"_168":815,"_153":820,"_155":820,"_158":821,"_716":822,"_160":152,"_161":823,"_163":152,"_156":824,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":825,"_728":729},{"_149":152,"_151":152},[816],{"_52":817,"_172":818,"_174":819,"_713":152},"Bob Emmerson","/author/bob-emmerson","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blta342da72e4a6327f/673c60105ae4660316314073/emmerson5062.jpg","Solutions Slash M2M Development Costs and Time to Market","/customer-experience/solutions-slash-m2m-development-costs-and-time-to-market",{},"Jan 17, 2014","Without short development times for M2M applications, the Internet of Things will be slower to develop. Here are a few ways that the industry is attacking the challenge.",{"_725":24,"_726":826},[],{"_166":167,"_147":828,"_168":829,"_153":834,"_155":834,"_158":835,"_716":836,"_160":152,"_161":837,"_163":152,"_156":838,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":839,"_728":729},{"_149":152,"_151":152},[830],{"_52":831,"_172":832,"_174":833,"_713":152},"Matt Brunk","/author/matt-brunk","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd46cf0f6729072ec/673c5ffe08af77acbb54de84/MattBrunk-60x74_2.jpg","Where Is the Love: UC to Call Center?","/contact-centers/where-is-the-love-uc-to-call-center-",{},"Jan 16, 2014","When resolving a billing dispute, company call centers can benefit from unified communications to make the process more fluid.",{"_725":24,"_726":840},[],{"_166":167,"_147":842,"_168":843,"_153":845,"_155":845,"_158":846,"_716":847,"_160":152,"_161":848,"_163":152,"_156":849,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":850,"_728":729},{"_149":152,"_151":152},[844],{"_52":775,"_172":776,"_174":777,"_713":152},"The Death of the Contact Center...The Rise of the Relationship Center","/customer-experience/the-death-of-the-contact-center-the-rise-of-the-relationship-center",{},"Jan 1, 2014","If companies are all saying that they are focused on the customer experience, why is the level of customer satisfaction so low?",{"_725":24,"_726":851},[],{"_166":167,"_147":853,"_168":854,"_153":856,"_155":856,"_158":857,"_716":858,"_160":152,"_161":859,"_163":152,"_156":860,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":861,"_728":729},{"_149":152,"_151":152},[855],{"_52":734,"_172":735,"_174":736,"_713":152},"Top Contact Center Stories of 2013","/customer-experience/top-contact-center-stories-of-2013",{},"Dec 31, 2013","2013 had big contact center stories from broad-based UC vendors like Avaya, Cisco and Unify, as well as from customer experience-specific companies like Aspect, Interactive Intelligence, inContact, Five9 and more.",{"_725":24,"_726":862},[],{"_166":167,"_147":864,"_168":865,"_153":867,"_155":867,"_158":868,"_716":869,"_160":152,"_161":870,"_163":152,"_156":871,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":872,"_728":729},{"_149":152,"_151":152},[866],{"_52":190,"_172":191,"_174":192,"_713":152},"Vendors Should Focus on UC Simplification by Leveraging Third Parties","/contact-centers/vendors-should-focus-on-uc-simplification-by-leveraging-third-parties",{},"Dec 16, 2013","Solving these complexity challenges, particularly with multi-vendor deployments, doesn't create a threat--rather, it generates opportunities.",{"_725":24,"_726":873},[],{"_166":167,"_147":875,"_168":876,"_153":881,"_155":881,"_158":882,"_716":883,"_160":152,"_161":884,"_163":152,"_156":885,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":886,"_728":729},{"_149":152,"_151":152},[877],{"_52":878,"_172":879,"_174":880,"_713":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","A Further Look at Synergy's Market Numbers","/contact-centers/a-further-look-at-synergy-s-market-numbers",{},"Dec 9, 2013","Some additional indicators of trends in Enterprise Voice and UC Applications.",{"_725":24,"_726":887},[],{"_166":167,"_147":889,"_168":890,"_153":895,"_155":895,"_158":896,"_716":897,"_160":152,"_161":898,"_163":152,"_156":899,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":900,"_728":729},{"_149":152,"_151":152},[891],{"_52":892,"_172":893,"_174":894,"_713":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","Improving Customer Service with Call Recording","/contact-centers/improving-customer-service-with-call-recording",{},"Nov 22, 2013","It's a vital part of agent training and supervision.",{"_725":24,"_726":901},[],{"_166":167,"_147":903,"_168":904,"_153":906,"_155":906,"_158":907,"_716":908,"_160":152,"_161":909,"_163":152,"_156":910,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":911,"_728":729},{"_149":152,"_151":152},[905],{"_52":734,"_172":735,"_174":736,"_713":152},"Dreamforce 2013: Contact Center Announcements","/contact-centers/dreamforce-2013-contact-center-announcements",{},"Nov 20, 2013","Aspect and Genesys use the huge Salesforce.com event to make a pair of announcements.",{"_725":24,"_726":912},[],{"_166":167,"_147":914,"_168":915,"_153":917,"_155":917,"_158":918,"_716":919,"_160":152,"_161":920,"_163":152,"_156":921,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":922,"_728":729},{"_149":152,"_151":152},[916],{"_52":775,"_172":776,"_174":777,"_713":152},"83% Say Customer Service is Becoming a Strategic Differentiator","/customer-experience/83-say-customer-service-is-becoming-a-strategic-differentiator",{},"Nov 17, 2013","Amazon is a disruptor, not a normal competitor. Ignore the \"Mayday\" initiative at your peril.",{"_725":24,"_726":923},[],{"_166":167,"_147":925,"_168":926,"_153":928,"_155":928,"_158":929,"_716":930,"_160":152,"_161":931,"_163":152,"_156":932,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":933,"_728":729},{"_149":152,"_151":152},[927],{"_52":748,"_172":749,"_174":750,"_713":152},"A Spam Filter for Incoming Calls?","/contact-centers/a-spam-filter-for-incoming-calls-",{},"Nov 8, 2013","Nomorobo's service promises to block unwanted calls that slip through the \"Do Not Call\" filter.",{"_725":24,"_726":934},[],{"_166":167,"_147":936,"_168":937,"_153":939,"_155":939,"_158":940,"_716":941,"_160":152,"_161":942,"_163":152,"_156":943,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":944,"_728":729},{"_149":152,"_151":152},[938],{"_52":190,"_172":191,"_174":192,"_713":152},"Rethinking the Lync Phone: Optimized May No Longer be Optimal","/customer-experience/rethinking-the-lync-phone-optimized-may-no-longer-be-optimal",{},"Oct 17, 2013","Lync-compatible phones give customers more choice and more features, faster than with the optimized devices--and that's good for the whole Lync ecosystem.",{"_725":24,"_726":945},[],{"_166":167,"_147":947,"_168":948,"_153":953,"_155":953,"_158":954,"_716":955,"_160":152,"_161":956,"_163":152,"_156":957,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":958,"_728":729},{"_149":152,"_151":152},[949],{"_52":950,"_172":951,"_174":952,"_713":152},"Brian Riggs","/author/brian-riggs","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt39d7cddbff02e8c1/673c5ffcb3faf7ad45a4bcdc/brian_riggs_2.jpg","Avaya, Cisco, and the Mystery of the Disappearing Midmarket","/customer-experience/avaya-cisco-and-the-mystery-of-the-disappearing-midmarket",{},"Oct 16, 2013","Vendors still haven't really figured out what small business, SMB, and midmarket customers want to buy when it comes to UC solutions",{"_725":24,"_726":959},[],{"_166":167,"_147":961,"_168":962,"_153":967,"_155":967,"_158":968,"_716":969,"_160":152,"_161":970,"_163":152,"_156":971,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":972,"_728":729},{"_149":152,"_151":152},[963],{"_52":964,"_172":965,"_174":966,"_713":152},"Marty Parker","/author/marty-parker","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7f7a7ae7360affeb/673c6001e8c616f943d9863f/Marty.jpg","Increasingly Practical Multi-vendor UC Solutions","/contact-centers/increasingly-practical-multi-vendor-uc-solutions",{},"Oct 15, 2013","We can expect more of this in the next few years, as vendors realize that interoperation is a mandatory selection requirement for them at most enterprises.",{"_725":24,"_726":973},[],{"_166":167,"_147":975,"_168":976,"_153":978,"_155":978,"_158":979,"_716":980,"_160":152,"_161":970,"_163":152,"_156":981,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":982,"_728":729},{"_149":152,"_151":152},[977],{"_52":190,"_172":191,"_174":192,"_713":152},"My First Blog on Unify","/customer-experience/my-first-blog-on-unify",{},"The launch is done, the product is released, new colors and new attitude. Now we need to see product, vision, and customer wins.",{"_725":24,"_726":983},[],{"_166":167,"_147":985,"_168":986,"_153":988,"_155":988,"_158":989,"_716":990,"_160":152,"_161":991,"_163":152,"_156":992,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":993,"_728":729},{"_149":152,"_151":152},[987],{"_52":237,"_172":238,"_174":239,"_713":152},"WebRTC Moving from Hype To Reality","/customer-experience/webrtc-moving-from-hype-to-reality",{},"Oct 3, 2013","It's time for real-world WebRTC solution providers to demonstrate that they can overcome the challenges and provide business value to their customers.",{"_725":24,"_726":994},[],{"_166":167,"_147":996,"_168":997,"_153":999,"_155":999,"_158":1000,"_716":1001,"_160":152,"_161":1002,"_163":152,"_156":1003,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":1004,"_728":729},{"_149":152,"_151":152},[998],{"_52":950,"_172":951,"_174":952,"_713":152},"SMB Options for Lync: Services","/contact-centers/smb-options-for-lync-services",{},"Sep 30, 2013","Hosted options for Lync remain a tough nut to crack, especially when it comes to providing Lync PBX functionality.",{"_725":24,"_726":1005},[],{"_166":167,"_147":1007,"_168":1008,"_153":1010,"_155":1010,"_158":1011,"_716":1012,"_160":152,"_161":1013,"_163":152,"_156":1014,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1015,"_728":729},{"_149":152,"_151":152},[1009],{"_52":775,"_172":776,"_174":777,"_713":152},"Did Amazon Just Fire Another Shot Heard 'round the World?","/customer-experience/did-amazon-just-fire-another-shot-heard-round-the-world-",{},"Sep 29, 2013","The Kindle's \"Mayday Button\" aims for what Jeff Bezos calls \"customer delight\" and \"deep integration through the entire stack.\"",{"_725":24,"_726":1016},[],{"_166":167,"_147":1018,"_168":1019,"_153":1021,"_155":1021,"_158":1022,"_716":1023,"_160":152,"_161":1024,"_163":152,"_156":1025,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1026,"_728":729},{"_149":152,"_151":152},[1020],{"_52":190,"_172":191,"_174":192,"_713":152},"Fight Fire with Fire to Support the Consumerized Enterprise","/customer-experience/fight-fire-with-fire-to-support-the-consumerized-enterprise",{},"Sep 26, 2013","The support model for IT needs to change from the non-scalable model in place today.",{"_725":24,"_726":1027},[],{"_166":167,"_147":1029,"_168":1030,"_153":1035,"_155":1035,"_158":1036,"_716":1037,"_160":152,"_161":1038,"_163":152,"_156":1039,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1040,"_728":729},{"_149":152,"_151":152},[1031],{"_52":1032,"_172":1033,"_174":1034,"_713":152},"Blair Pleasant","/author/blair-pleasant","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte02096dc8c5495fa/673c5fffb5a7ed3444a1dc64/6074_BlairPleasant.jpg","Informal Contact Centers Making a Comeback","/customer-experience/informal-contact-centers-making-a-comeback",{},"Sep 24, 2013","New hosted services and product offerings make it easier for various individuals within an organization to interact with customers.",{"_725":24,"_726":1041},[],{"_166":167,"_147":1043,"_168":1044,"_153":1046,"_155":1046,"_158":1047,"_716":1048,"_160":152,"_161":1049,"_163":152,"_156":1050,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":1051,"_728":729},{"_149":152,"_151":152},[1045],{"_52":734,"_172":735,"_174":736,"_713":152},"inContact Delivers a Personal Connection","/contact-centers/incontact-delivers-a-personal-connection",{},"Sep 16, 2013","A new release, based on patented technology, is like \"progressive and predictive dialing had a baby.\"",{"_725":24,"_726":1052},[],{"_166":167,"_147":1054,"_168":1055,"_153":1057,"_155":1057,"_158":1058,"_716":1059,"_160":152,"_161":1060,"_163":152,"_156":1061,"_720":152,"_178":721,"_164":333,"_165":334,"_176":722,"_723":1062,"_728":729},{"_149":152,"_151":152},[1056],{"_52":789,"_172":790,"_174":791,"_713":152},"Social CRM: Outsmart the Competition with Proactive Response","/crm/social-crm-outsmart-the-competition-with-proactive-response",{},"Sep 6, 2013","Smart organizations are starting to use social media sites to actually listen to their customers, and then act on the information they receive.",{"_725":24,"_726":1063},[],{"_166":167,"_147":1065,"_168":1066,"_153":1071,"_155":1071,"_158":1072,"_716":1073,"_160":152,"_161":1074,"_163":152,"_156":1075,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1076,"_728":729},{"_149":152,"_151":152},[1067],{"_52":1068,"_172":1069,"_174":1070,"_713":152},"Molly Zraik","/author/molly-zraik","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt182d5ff2f6c03a7c/673c601f27a2bff13958f497/Molly_bio_101419.jpg","Diminishing Carrier Support","/customer-experience/diminishing-carrier-support",{},"Sep 4, 2013","What can customers do? Here are a few tips to help.",{"_725":24,"_726":1077},[],{"_166":167,"_147":1079,"_168":1080,"_153":1082,"_155":1082,"_158":1083,"_716":1084,"_160":152,"_161":1085,"_163":152,"_156":1086,"_720":152,"_178":721,"_164":686,"_165":328,"_176":722,"_723":1087,"_728":729},{"_149":152,"_151":152},[1081],{"_52":734,"_172":735,"_174":736,"_713":152},"Aspect Blooms under New Management","/ccaas/aspect-blooms-under-new-management",{},"Aug 27, 2013","A deal to host Southwest Airlines' contact center technology represents a big win for the company.",{"_725":24,"_726":1088},[],{"_166":167,"_147":1090,"_168":1091,"_153":1096,"_155":1096,"_158":1097,"_716":1098,"_160":152,"_161":1099,"_163":152,"_156":1100,"_720":152,"_178":721,"_164":322,"_165":323,"_176":722,"_723":1101,"_728":729},{"_149":152,"_151":152},[1092],{"_52":1093,"_172":1094,"_174":1095,"_713":152},"Kevin Kieller","/author/kevin-kieller","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3cf902f24e86ad7f/673c600cb26928198f1150a4/Kevin_20Kieller-headshot.jpg","Living with Lync Part 5: How UC Makes a Difference","/contact-centers/living-with-lync-part-5-how-uc-makes-a-difference",{},"Jul 31, 2013","The measure of ultimate success is that the deployment improves the communication and collaboration efficiency within your organization.",{"_725":24,"_726":1102},[],{"_166":167,"_147":1104,"_168":1105,"_153":1110,"_155":1110,"_158":1111,"_716":1112,"_160":152,"_161":1099,"_163":152,"_156":1113,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1114,"_728":729},{"_149":152,"_151":152},[1106],{"_52":1107,"_172":1108,"_174":1109,"_713":152},"Justin G Castillo","/author/justin-g-castillo","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltb496598e74ca1e1c/673c60136ecc9e168d36e409/castillo5062.jpg","Three Troubling Trends in Wireless Contracting","/customer-experience/three-troubling-trends-in-wireless-contracting",{},"Enterprises that expect to obtain competitive deals simply by virtue of being large companies will be disappointed. But savvy and aggressive customers can reap rewards.",{"_725":24,"_726":1115},[],{"_166":167,"_147":1117,"_168":1118,"_153":1120,"_155":1120,"_158":1121,"_716":1122,"_160":152,"_161":1123,"_163":152,"_156":1124,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1125,"_728":729},{"_149":152,"_151":152},[1119],{"_52":831,"_172":832,"_174":833,"_713":152},"NextPlane Teams with Siemens Enterprise","/customer-experience/nextplane-teams-with-siemens-enterprise",{},"Jul 28, 2013","The partnership gives Siemens and its customers enhanced federation services that aim to overcome roadblocks.",{"_725":24,"_726":1126},[],{"_166":167,"_147":1128,"_168":1129,"_153":1131,"_155":1131,"_158":1132,"_716":1133,"_160":152,"_161":1134,"_163":152,"_156":1135,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1136,"_728":729},{"_149":152,"_151":152},[1130],{"_52":892,"_172":893,"_174":894,"_713":152},"What’s in Your SLA--Risk?","/customer-experience/what-s-in-your-sla-risk-",{},"Jul 21, 2013","The customer should have plans in place for dealing with continued and repeated SLA failure. These plans should be capable of being implemented quickly.",{"_725":24,"_726":1137},[],{"_166":167,"_147":1139,"_168":1140,"_153":1142,"_155":1142,"_158":1143,"_716":1144,"_160":152,"_161":1145,"_163":152,"_156":1146,"_720":152,"_178":721,"_164":330,"_165":331,"_176":722,"_723":1147,"_728":729},{"_149":152,"_151":152},[1141],{"_52":831,"_172":832,"_174":833,"_713":152},"Survey Reveals Troubleshooting Challenges","/customer-experience/survey-reveals-troubleshooting-challenges",{},"Jul 8, 2013","When 46% of your customers tell you that they must reduce troubleshooting time, then meeting that need is crucial.",{"_725":24,"_726":1148},[],"sidebarModules",[1151,1206,1219],{"_87":1152,"_1153":1154,"_1203":1204},"module_content_cards","data",{"_111":1155,"_1156":1157,"_178":1158,"_704":1159,"_1199":1200,"_1201":1200,"_1202":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1160,1174,1186],{"_87":1161,"_1153":1162},"contentPreview",{"_166":167,"_178":1163,"_147":1164,"_153":1166,"_155":1166,"_158":1167,"_160":1167,"_716":1168,"_161":1169,"_163":152,"_164":686,"_165":328,"_168":1170,"_176":193,"_723":1172},"card-horizontal",{"_149":1165,"_151":1166},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations","/ccaas/how-air-canada-tapped-amazon-connect-to-modernize-its-contact-center-operations",{},"Dec 16, 2024",[1171],{"_52":190,"_172":191,"_174":192},{"_725":24,"_726":1173},[],{"_87":1161,"_1153":1175},{"_166":167,"_178":1163,"_147":1176,"_153":1178,"_155":1178,"_158":1179,"_160":1179,"_716":1180,"_161":1181,"_163":152,"_164":686,"_165":328,"_168":1182,"_176":193,"_723":1184},{"_149":1177,"_151":1178},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1183],{"_52":734,"_172":735,"_174":736},{"_725":24,"_726":1185},[],{"_87":1161,"_1153":1187},{"_166":167,"_178":1163,"_147":1188,"_153":1190,"_155":1190,"_158":1191,"_160":1191,"_716":1192,"_161":1193,"_163":152,"_164":686,"_165":328,"_168":1194,"_176":1196,"_723":1197},{"_149":1189,"_151":1190},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1195],{"_52":359,"_172":360,"_174":361},8,{"_725":24,"_726":1198},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1205":24},"nativeAdOption",{"_87":1207,"_1208":1209,"_1153":1210},"module_newsletter_promo","uid","blt067a6e89dddd945f",{"_111":1211,"_636":1212,"_1213":1209,"_637":638,"_178":181,"_1214":1215,"_1216":24,"_1217":1218},"Subscribe to Our Weekly Newsletters","Stay informed and sign up for weekly No Jitter and WorkSpace Connect newsletters","newsletterId","mode","dark","isOnHomepage","moduleLocation","sidebar",{"_87":1220,"_1153":1221},"module_event_promo",{"_111":1222,"_1223":1224,"_1225":152,"_1226":152,"_1227":70,"_1228":1229,"_1230":1231,"_161":1232,"_106":1233,"_1234":1235,"_1236":1237},"Event Feature Module","logoPosition","Left","backgroundImage","backgroundColor","isConstrained","logoSrc","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt3416acc286f4dc6c/675c96de0203dbc5e1ca53b9/EC25_300x250_oval_cta.png","logoAlt","Enterprise Connect","Mar 17 - Mar 20, 2025","As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. Attend Enterprise Connect and join thousands of like-minded peers building a framework for future success. You’ll walk away with rich learning experiences, invaluable connections, business opportunities, and inspiring insights. Register with Promo Code CONNECT25 to save $200 on Conference passes.","btnCTAText","Learn More","btnCTALink","https://enterpriseconnect.com/?_mc=barter_ecor_x_le_tsprtsnr_informa_tech_target_barter_ecor_2025&utm_source=other&utm_medium=barter_&utm_campaign=informa_tech_target_barter_ecor&utm_content=le_","metadata",{"_1208":1240,"_1241":1242},"blt02a0fc379a204704","aid","968240","schema",[1245],{"_1246":1247,"_1248":1249,"_1250":1251},"@context","https://schema.org","@type","BreadcrumbList","itemListElement",[1252,1256],{"_1248":1253,"_1254":722,"_52":546,"_1255":10},"ListItem","position","item",{"_1248":1253,"_1254":320,"_52":322,"_1255":1257},"https://www.nojitter.com/contact-centers","seo",{"_1260":6,"_1261":1262,"_1263":1264,"_1265":24,"_1266":1267,"_13":14},"canonicalUrl","metaDescription","Explore the latest news and expert commentary on Contact Centers, brought to you by the editors of No Jitter","metaTitle","Contact Centers | No Jitter","noIndex","imageUrl","https://www.nojitter.com/assets/nojitter-DXlJdnvn.ico","topic","pageName","weatherWidgetConfig","actionData","errors"]

Related Topics

Recent in AI & Automation

Related Topics

Recent in Infrastructure

Related Topics

Recent in Digital Workplace

Related Topics

Recent in Data Management

Related Topics

Recent in Contact Centers

Related Topics

Contact Centers

Editor's Spotlight