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Solving the IT Leader’s CPaaS Build vs. Buy Dilemma
Sponsored Content
Solving the IT Leader’s CPaaS Build vs. Buy DilemmaSolving the IT Leader’s CPaaS Build vs. Buy Dilemma

Enterprises will look to centralize the management of their CPaaS applications and journeys – the can choose to build or buy the platform that does this.

byDave Jennings, imimobile
Jan 6, 2022
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4 Min Read
Employee Experience: What to Watch for in 2022
Employee Experience
Employee Experience: What to Watch for in 2022Employee Experience: What to Watch for in 2022
byBeth Schultz
Jan 5, 2022
4 Min Read
Nooka Joins Tiny Office Movement
Workspace
Nooka Joins Tiny Office MovementNooka Joins Tiny Office Movement
byDana Casielles
Jan 5, 2022
2 Min Read
2022 UC Outlook: 15 Projections, 3 Vendors to Watch
Telecommunication Technology
2022 UC Outlook: 15 Projections, 3 Vendors to Watch2022 UC Outlook: 15 Projections, 3 Vendors to Watch
byJohn Malone
Jan 5, 2022
6 Min Read
Don’t Ignore New 911 Compliance Regulations for 2022
Data Privacy
Don’t Ignore New 911 Compliance Regulations for 2022Don’t Ignore New 911 Compliance Regulations for 2022
byMelissa Swartz
Jan 5, 2022
3 Min Read
Coming in 2022: A Better Customer Experience for the Masses
Customer Experience
Coming in 2022: A Better Customer Experience for the MassesComing in 2022: A Better Customer Experience for the Masses
byBlair Pleasant
Jan 5, 2022
4 Min Read
Enriching Human Connections with AI
Sponsored Content
Enriching Human Connections with AI
Enriching Human Connections with AI
Jan 5, 2022
|
2 Min Read
byHuiyan Wong, Genesys
Yes, Video Burnout Is Real
AI Collaboration
Yes, Video Burnout Is Real
Yes, Video Burnout Is Real
Jan 4, 2022
|
4 Min Read
byIrwin Lazar
How To Make 2022 the Year of Private 5G
Network Technology
How To Make 2022 the Year of Private 5G
How To Make 2022 the Year of Private 5G
Jan 4, 2022
|
11 Min Read
byMichael Finneran
The Metaverse Might Make the World a Computer
AI Collaboration
The Metaverse Might Make the World a Computer
The Metaverse Might Make the World a Computer
Jan 4, 2022
|
5 Min Read
byTom Nolle
Will Return to Office Make Workers Feel Less Lonely?
Workspace
Will Return to Office Make Workers Feel Less Lonely?
Will Return to Office Make Workers Feel Less Lonely?
Jan 3, 2022
|
3 Min Read
byRyan Daily
Maintaining Stellar CX in a Hybrid Work World
Customer Experience
Maintaining Stellar CX in a Hybrid Work World
Maintaining Stellar CX in a Hybrid Work World
Jan 3, 2022
|
5 Min Read
bySheila McGee-Smith
3 Ways Enterprises Can Boost Omnichannel Engagement 2022-01-03
Customer Experience
3 Ways Enterprises Can Boost Omnichannel Engagement 2022-01-03
3 Ways Enterprises Can Boost Omnichannel Engagement 2022-01-03
Jan 3, 2022
|
4 Min Read
byMila D'Antonio
What Happens When the Remote Office Becomes Permanent?
Workspace
What Happens When the Remote Office Becomes Permanent?
What Happens When the Remote Office Becomes Permanent?
Dec 31, 2021
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4 Min Read
byMolly Zraik
2021 Recap: Examining UCaaS, the Metaverse, and Cybersecurity
UCaaS
2021 Recap: Examining UCaaS, the Metaverse, and Cybersecurity
2021 Recap: Examining UCaaS, the Metaverse, and Cybersecurity
Dec 31, 2021
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5 Min Read
byDana Casielles
Business woman thinking about AI
Hybrid
No Jitter Roll 2021: Hybrid Work and AI Shape the Year
No Jitter Roll 2021: Hybrid Work and AI Shape the Year
Dec 31, 2021
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4 Min Read
byLisa Schmeiser
Reading the Tea Leaves on Some Timely Topics in Telecom Law in 2022
Data Governance
Reading the Tea Leaves on Some Timely Topics in Telecom Law in 2022
Reading the Tea Leaves on Some Timely Topics in Telecom Law in 2022
Dec 31, 2021
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6 Min Read
byMartha Buyer
The Great Debate: Long Live the Office or WFH Forever?
Workspace
The Great Debate: Long Live the Office or WFH Forever?
The Great Debate: Long Live the Office or WFH Forever?
Dec 30, 2021
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3 Min Read
byRyan Daily
When Hybrid Work Becomes the Worst of Both Worlds
Hybrid
When Hybrid Work Becomes the Worst of Both Worlds
When Hybrid Work Becomes the Worst of Both Worlds
Dec 30, 2021
|
5 Min Read
byBrent Kelly
The AI-Infused Workplace: IT, Facilities, HR... It's Coming
Workspace
The AI-Infused Workplace: IT, Facilities, HR... It's Coming
The AI-Infused Workplace: IT, Facilities, HR... It's Coming
Dec 29, 2021
|
3 Min Read
byRyan Daily
The Battle of Meeting Fatigue: How Vendors Will Fight in 2022
Digital Workplace
The Battle of Meeting Fatigue: How Vendors Will Fight in 2022
The Battle of Meeting Fatigue: How Vendors Will Fight in 2022
Dec 29, 2021
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5 Min Read
byDave Mailer
Choosing a Collaboration Platform: How Hard Can It Be?
AI Collaboration
Choosing a Collaboration Platform: How Hard Can It Be?
Choosing a Collaboration Platform: How Hard Can It Be?
Dec 28, 2021
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5 Min Read
byDave Mailer
Someone using a phone app
UCaaS
We Need UCaaS More Than Ever for Hybrid Work: Here’s Why
We Need UCaaS More Than Ever for Hybrid Work: Here’s Why
Dec 28, 2021
|
7 Min Read
byJon Arnold
How Much Can Technology Improve Employee Experience?
Employee Experience
How Much Can Technology Improve Employee Experience?
How Much Can Technology Improve Employee Experience?
Dec 27, 2021
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3 Min Read
byEric Krapf
The Top 10 Enterprise Communications Acquisitions in 2021
Digital Workplace
The Top 10 Enterprise Communications Acquisitions in 2021
The Top 10 Enterprise Communications Acquisitions in 2021
Dec 27, 2021
|
6 Min Read
byDave Michels
2021: The Year Voice Innovation Expanded
AI Collaboration
2021: The Year Voice Innovation Expanded
2021: The Year Voice Innovation Expanded
Dec 24, 2021
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6 Min Read
byJon Arnold
How Much Does Experience Equality Matter?
Employee Experience
How Much Does Experience Equality Matter?
How Much Does Experience Equality Matter?
Dec 24, 2021
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3 Min Read
byEric Krapf
In 2022, the UCaaS Market Will Belong to the Chimps
UCaaS
In 2022, the UCaaS Market Will Belong to the Chimps
In 2022, the UCaaS Market Will Belong to the Chimps
Dec 23, 2021
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11 Min Read
byPhil Edholm
The Show Must Go On: A Project Team Migrates Through Supply Chain Issues
Cloud Infrastructure
The Show Must Go On: A Project Team Migrates Through Supply Chain Issues
The Show Must Go On: A Project Team Migrates Through Supply Chain Issues
Dec 22, 2021
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4 Min Read
byMelissa Swartz
Google Voice for Google Workspace: Noteworthy Improvements
Workspace
Google Voice for Google Workspace: Noteworthy Improvements
Google Voice for Google Workspace: Noteworthy Improvements
Dec 22, 2021
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4 Min Read
byDarin Ward
2022 Will be the Year of Immersive, Flexible Workplaces
Digital Workplace
2022 Will be the Year of Immersive, Flexible Workplaces
2022 Will be the Year of Immersive, Flexible Workplaces
Dec 21, 2021
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5 Min Read
byBlair Pleasant
Automate Valuable Customer Journeys End-to-End with CPaaS
Sponsored Content
Automate Valuable Customer Journeys End-to-End with CPaaS
Automate Valuable Customer Journeys End-to-End with CPaaS
Dec 21, 2021
|
4 Min Read
bySudarshan Dharmapuri, imimobile
Evaluating Your Network Security for 2022
Network Technology
Evaluating Your Network Security for 2022
Evaluating Your Network Security for 2022
Dec 20, 2021
|
7 Min Read
byTerry Slattery
No Jitter Roll: Zoom Takes Users to School, Dialpad and Poly Partner on Hybrid Work
AI Collaboration
No Jitter Roll: Zoom Takes Users to School, Dialpad and Poly Partner on Hybrid Work
No Jitter Roll: Zoom Takes Users to School, Dialpad and Poly Partner on Hybrid Work
Dec 17, 2021
|
2 Min Read
byDana Casielles
Contact Centers Show AI’s Practical Uses
UCaaS
Contact Centers Show AI’s Practical Uses
Contact Centers Show AI’s Practical Uses
Dec 17, 2021
|
3 Min Read
byEric Krapf

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How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
Ccaas
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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