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YYYY","dateTimeFontColor","#767676","dateTimeFontsize","12","routes/$topic._index",{"_673":674,"_1194":1195,"_1199":1200,"_1214":1215,"_87":1224,"_1225":1224,"_1226":-7},"template",{"_111":196,"_675":676,"_682":683,"_178":40,"_684":685,"_689":-7,"_690":691,"_696":697,"_1098":1099},"categories",[677,678,679,680,681],{"_111":201,"_54":202},{"_111":204,"_54":205},{"_111":207,"_54":208},{"_111":210,"_54":211},{"_111":213,"_54":214},"categoryDesc","Stay ahead of the curve with the latest trends and developments in IT infrastructure. Explore strategies for building resilient, scalable, and secure infrastructures that support your organization's communication needs.","breadcrumbs",[686,688],{"_54":687,"_111":538},"/",{"_111":196,"_54":197},"newsletterSignUpPromo","pagination",{"_692":693,"_694":695},"totalCount",131,"currentPage",125,"contents",[698,717,731,744,754,768,778,789,800,809,819,830,840,850,863,877,888,901,911,925,935,948,959,970,980,991,1002,1013,1024,1035,1046,1056,1066,1077,1087],{"_166":167,"_147":699,"_168":700,"_153":701,"_155":701,"_158":702,"_703":704,"_160":152,"_161":705,"_163":152,"_156":706,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":711,"_715":716},{"_149":152,"_151":152},[],"VoiceCon’s Annual IP Telephony System RFP Workshop: Part 1","/telecommunication-technology/voicecon-s-annual-ip-telephony-system-rfp-workshop-part-1","linkAttrs",{},"May 19, 2008","Which vendors offered the strongest response to our annual mock RFP? Where are their strengths and weaknesses? 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Chris and I discussed Telepresence, the economy and the role of Unified Communications in the enterprise.",{"_712":24,"_713":730},[],{"_166":167,"_147":732,"_168":733,"_153":738,"_155":738,"_158":739,"_703":740,"_160":152,"_161":705,"_163":152,"_156":741,"_707":152,"_178":708,"_164":201,"_165":202,"_176":709,"_710":742,"_715":716},{"_149":152,"_151":152},[734],{"_52":735,"_172":736,"_174":737,"_724":152},"Tom Nolle","/author/tom-nolle","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt46b2870da7a9b3bc/673c60034e1fdd7ac0c8afff/TomNollle_Headshot2017.jpg","Facing the Hosting Dilemma","/cloud-infrastructure/facing-the-hosting-dilemma",{},"There doesn't seem to be much doubt that the concepts of \"software as a service\" and \"cloud computing\" and network applications are all on a roll. There also seems to be at least some chance that the economic angst we're experiencing could make any form of outsourcing seem very attractive. All of this could add up to a kind of perfect application storm, and this would of course create a pretty significant impact on the whole enterprise IT organization and its mission. What has to be done to prepare?",{"_712":24,"_713":743},[],{"_166":167,"_147":745,"_168":746,"_153":747,"_155":747,"_158":748,"_703":749,"_160":152,"_161":750,"_163":152,"_156":751,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":752,"_715":716},{"_149":152,"_151":152},[],"VoiceCon’s Annual IP Telephony System RFP Workshop: Part 2","/telecommunication-technology/voicecon-s-annual-ip-telephony-system-rfp-workshop-part-2",{},"May 18, 2008","In this second part, reviews of more vendors' submissions, plus Sulkin's summary comparison of all the players' strengths and weaknesses.",{"_712":24,"_713":753},[],{"_166":167,"_147":755,"_168":756,"_153":761,"_155":761,"_158":762,"_703":763,"_160":152,"_161":764,"_163":152,"_156":765,"_707":152,"_178":708,"_164":204,"_165":205,"_176":709,"_710":766,"_715":716},{"_149":152,"_151":152},[757],{"_52":758,"_172":759,"_174":760,"_724":152},"Matt Brunk","/author/matt-brunk","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd46cf0f6729072ec/673c5ffe08af77acbb54de84/MattBrunk-60x74_2.jpg","Which Is Worse: Running Out of Oil or Bandwidth?","/network-technology/which-is-worse-running-out-of-oil-or-bandwidth-",{},"May 16, 2008","AT&T claims that the Internet will run out of bandwidth by 2010 and thus their massive investments in deploying new infrastructure to handle new demands. Then, the Max Planck Institute for Software Systems reveals in their study that Cox and eleven other ISPs are blocking BitTorrent traffic during all times of the day. Gary Audin recently wrote about the biggest source of security threats in the world being from the U.S. Then, we've heard again about the Chinese government's deployment of very deep-inspecting firewall technology ( Great Wall of China Exploit ) embedded in the routers from Cisco, so users can be blocked or censored.",{"_712":24,"_713":767},[],{"_166":167,"_147":769,"_168":770,"_153":772,"_155":772,"_158":773,"_703":774,"_160":152,"_161":764,"_163":152,"_156":775,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":776,"_715":716},{"_149":152,"_151":152},[771],{"_52":721,"_172":722,"_174":723,"_724":152},"Wanted: New RFPs and TCO Metrics","/telecommunication-technology/wanted-new-rfps-and-tco-metrics",{},"_This post was written by Fred Knight , GM of No Jitter and VoiceCon._ We hear much about how Unified Communications will trigger massive changes in the enterprise communications markets and how it how it will be used to redesign and recreate business processes. But for that to happen, some changes have to be made in trenches of telecom/IT organizations--specifically the tools that are used when acquiring UC and related communications products and services.",{"_712":24,"_713":777},[],{"_166":167,"_147":779,"_168":780,"_153":782,"_155":782,"_158":783,"_703":784,"_160":152,"_161":785,"_163":152,"_156":786,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":787,"_715":716},{"_149":152,"_151":152},[781],{"_52":758,"_172":759,"_174":760,"_724":152},"The Fight Against Vampire Loads Leads To Process, Inventory & More","/telecommunication-technology/the-fight-against-vampire-loads-leads-to-process-inventory-more",{},"May 15, 2008","Vampire Loads are also known as Phantom loads that are caused by equipment that while turned off, still draw current that you are paying for. A few months ago we put to task measuring and documenting our internal phantom loads- an inventory of our gear to determine what energy savings we could identify and then achieve.",{"_712":24,"_713":788},[],{"_166":167,"_147":790,"_168":791,"_153":793,"_155":793,"_158":794,"_703":795,"_160":152,"_161":796,"_163":152,"_156":797,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":798,"_715":716},{"_149":152,"_151":152},[792],{"_52":721,"_172":722,"_174":723,"_724":152},"HP Acquires EDS","/telecommunication-technology/hp-acquires-eds",{},"May 13, 2008","This could be big news in Unified Communications: HP is acquiring EDS at a cost of almost $14 billion.",{"_712":24,"_713":799},[],{"_166":167,"_147":801,"_168":802,"_153":803,"_155":803,"_158":804,"_703":805,"_160":152,"_161":796,"_163":152,"_156":806,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":807,"_715":716},{"_149":152,"_151":152},[],"Are You Still On TDM? You Could Be On Death Row","/telecommunication-technology/are-you-still-on-tdm-you-could-be-on-death-row",{},"VOIP is now mainstream and no longer a “leading edge” technology. TDM is nearing end-of-life. If you haven't already, it's time to make your plans.",{"_712":24,"_713":808},[],{"_166":167,"_147":810,"_168":811,"_153":813,"_155":813,"_158":814,"_703":815,"_160":152,"_161":796,"_163":152,"_156":816,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":817,"_715":716},{"_149":152,"_151":152},[812],{"_52":721,"_172":722,"_174":723,"_724":152},"Genesys and Moats?","/telecommunication-technology/genesys-and-moats-",{},"_This post was written by Jason Alley , lead consultant at Vanguard Communications ._ We see end user companies continuing to streamline investments in communications technology and vendor relationships. This often manifests itself in the form of a decision to standardize on an _enterprise communications suite_, including a common IP PBX/ACD infrastructure. On the other hand, we also see contact center management (often referred to as \"the Business\") defending their territory, or staking new claims, by investing in a standalone _contact center suite_ to liberate themselves from the rest of the enterprise.",{"_712":24,"_713":818},[],{"_166":167,"_147":820,"_168":821,"_153":823,"_155":823,"_158":824,"_703":825,"_160":152,"_161":826,"_163":152,"_156":827,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":828,"_715":716},{"_149":152,"_151":152},[822],{"_52":721,"_172":722,"_174":723,"_724":152},"Nemertes on IT Budgets & Hosted Services","/telecommunication-technology/nemertes-on-it-budgets-hosted-services",{},"May 12, 2008","We had a fantastic webinar last week in which we basically turned the hour over to Robin Gareiss of Nemertes Research, who delivered a really useful talk on opex in IP telephony (watch it here ). I'll post this week's VoiceCon eNews here tomorrow, in which I discuss Robin's main findings. In the meantime, some side points were noteworthy.",{"_712":24,"_713":829},[],{"_166":167,"_147":831,"_168":832,"_153":834,"_155":834,"_158":835,"_703":836,"_160":152,"_161":826,"_163":152,"_156":837,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":838,"_715":716},{"_149":152,"_151":152},[833],{"_52":721,"_172":722,"_174":723,"_724":152},"Telepresence: The Next Generation","/telecommunication-technology/telepresence-the-next-generation",{},"Cisco today announced its next iteration of telepresence, moving both up and down in scale from its initial table-based system. As you can see in the photos with the release, the new designs are \"personal\", i.e., one-to-one; and double-rows for bigger groups.",{"_712":24,"_713":839},[],{"_166":167,"_147":841,"_168":842,"_153":844,"_155":844,"_158":845,"_703":846,"_160":152,"_161":826,"_163":152,"_156":847,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":848,"_715":716},{"_149":152,"_151":152},[843],{"_52":758,"_172":759,"_174":760,"_724":152},"Wire Gauge - Another Hidden Detail","/telecommunication-technology/wire-gauge-another-hidden-detail",{},"Back in the early 80's before adoption of any Category-X standards for wiring, we were faced with a decision that couldn't wait. At the time, we spoke with and visited AT&T (Atlanta Works Wire Division) Dupont , Belden , and Mowhawk Cable companies. The decision to begin the cabling project was pending as was the effort to begin selection of a product for the cable plant. We were about to wire a national landmark and everyone agreed it needed to last.",{"_712":24,"_713":849},[],{"_166":167,"_147":851,"_168":852,"_153":857,"_155":857,"_158":858,"_703":859,"_160":152,"_161":826,"_163":152,"_156":860,"_707":152,"_178":708,"_164":204,"_165":205,"_176":709,"_710":861,"_715":716},{"_149":152,"_151":152},[853],{"_52":854,"_172":855,"_174":856,"_724":152},"John Bartlett","/author/john-bartlett","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8c932fbe2909b2fa/673c5ffe4bfd003490ba97fc/Bartlett_John_headshot_150.jpg","Clean up your Network for VoIP and Video","/network-technology/clean-up-your-network-for-voip-and-video",{},"In my postings I have addressed a series of the design issues associated with deploying QoS and getting clean voice or video traffic across the IP network. I lump those topics into the 'design' category, meaning that you structure the network according to those principals (classification, forwarding behavior, bandwith demand and management, etc). But many of us have a set of problems in the network I call 'implementation problems' which are basically bugs that go unnoticed until we introduce real-time traffic.",{"_712":24,"_713":862},[],{"_166":167,"_147":864,"_168":865,"_153":870,"_155":870,"_158":871,"_703":872,"_160":152,"_161":873,"_163":152,"_156":874,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":875,"_715":716},{"_149":152,"_151":152},[866],{"_52":867,"_172":868,"_174":869,"_724":152},"Blair Pleasant","/author/blair-pleasant","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blte02096dc8c5495fa/673c5fffb5a7ed3444a1dc64/6074_BlairPleasant.jpg","WebMessenger - Bringing OCS to Mobile Devices","/telecommunication-technology/webmessenger-bringing-ocs-to-mobile-devices",{},"May 9, 2008","WebMessenger, announced WebMessenger Mobile for Microsoft OCS, enabling enterprises to extend their investments in the Microsoft UC platform out to BlackBerry and other mobile devices. WebMessenger provides mobile real-time presence, IM, VoIP, and collaboration products for enterprises and mobile professionals. It also targets persistent group chat users who have alerts set up so they can act on new information or requests quickly and efficiently, and it provides other communications management solutions. For example, the company developed Message Alerts Enterprise Edition in conjunction with a large and very well-known financial services firm, using rules to trigger alerts and notify users when they get an important message or messages with specific words, for example.",{"_712":24,"_713":876},[],{"_166":167,"_147":878,"_168":879,"_153":881,"_155":881,"_158":882,"_703":883,"_160":152,"_161":884,"_163":152,"_156":885,"_707":152,"_178":708,"_164":204,"_165":205,"_176":709,"_710":886,"_715":716},{"_149":152,"_151":152},[880],{"_52":721,"_172":722,"_174":723,"_724":152},"25 Things I Hate About Your Network","/network-technology/25-things-i-hate-about-your-network",{},"May 8, 2008","One of our favorite network troubleshooting gurus, Terry Slattery , has put together a very cool-looking network diagram showing the 25 Biggest Network Problems. Not surprisingly, virtually all of them are either directly or indirectly relevant to real-time/voice traffic. I talked with Terry about some of the high- (or low-) lights.",{"_712":24,"_713":887},[],{"_166":167,"_147":889,"_168":890,"_153":895,"_155":895,"_158":896,"_703":897,"_160":152,"_161":884,"_163":152,"_156":898,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":899,"_715":716},{"_149":152,"_151":152},[891],{"_52":892,"_172":893,"_174":894,"_724":152},"Brian Riggs","/author/brian-riggs","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt39d7cddbff02e8c1/673c5ffcb3faf7ad45a4bcdc/brian_riggs_2.jpg","OCS, VoIP, Contact Centers, and the Camel's Nose","/telecommunication-technology/ocs-voip-contact-centers-and-the-camel-s-nose",{},"One last observation to wrap up my musings on the Microsoft-Aspect alliance . Tucked into the press release announcing the whole shebang was this curious line:",{"_712":24,"_713":900},[],{"_166":167,"_147":902,"_168":903,"_153":905,"_155":905,"_158":906,"_703":907,"_160":152,"_161":884,"_163":152,"_156":908,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":909,"_715":716},{"_149":152,"_151":152},[904],{"_52":721,"_172":722,"_174":723,"_724":152},"LLDP-MED: Learning About the Endpoint","/telecommunication-technology/lldp-med-learning-about-the-endpoint",{},"At Interop last week, I had a chance to sit down with Manfred Arndt, who's Distinguished Technologist with HP ProCurve Networking, which has been aggressively going after market share in the switch/routing business. Manfred is co-author of a standard that's going to be increasingly important as enterprises deploy IP telephony and unified communications: Link Layer Discovery Protocol-Media Endpoint Discovery, or LLDP-MED, which is standardized as ANSI/TIA-1057-2006.",{"_712":24,"_713":910},[],{"_166":167,"_147":912,"_168":913,"_153":918,"_155":918,"_158":919,"_703":920,"_160":152,"_161":921,"_163":152,"_156":922,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":923,"_715":716},{"_149":152,"_151":152},[914],{"_52":915,"_172":916,"_174":917,"_724":152},"Michael Finneran","/author/michael-finneran","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd98edd2d209b506a/673c5ffc47074326220356b0/Finneran_Michael.jpg","Sprint, Clearwire Combine on WiMAX, and Hope Returns","/telecommunication-technology/sprint-clearwire-combine-on-wimax-and-hope-returns",{},"May 7, 2008","The never-ending saga that is WiMAX has thrown us yet another surprise.This morning's papers bring news that Sprint and Clearwire will be combining (or \"re-combining\") their WiMAX offerings still using the name Xohm. The combined company will take Clearwire's name , though it will be headed up by Sprint's CTO and long-time WiMAX booster, Barry West. More importantly, Comcast, Intel, Time Warner Cable, Google, Bright House Networks, and Trilogy Equity Partners will jointly invest $3.2 billion in the new venture. The investments still falls far short of what will be needed to deploy ubiquitous nationwide coverage, and the target deployment date for the first major rollout has slipped from 2008 to 2010.",{"_712":24,"_713":924},[],{"_166":167,"_147":926,"_168":927,"_153":929,"_155":929,"_158":930,"_703":931,"_160":152,"_161":921,"_163":152,"_156":932,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":933,"_715":716},{"_149":152,"_151":152},[928],{"_52":721,"_172":722,"_174":723,"_724":152},"More from Interop on Power Savings","/telecommunication-technology/more-from-interop-on-power-savings",{},"If you're in a conference session, and an Ethernet switch vendor tells you to use 10/100 instead of Gigabit wherever you can, you must be in a session on Green IT.",{"_712":24,"_713":934},[],{"_166":167,"_147":936,"_168":937,"_153":942,"_155":942,"_158":943,"_703":944,"_160":152,"_161":921,"_163":152,"_156":945,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":946,"_715":716},{"_149":152,"_151":152},[938],{"_52":939,"_172":940,"_174":941,"_724":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","Bandwidth Reduction, WAN Optimizers and VoIP Performance","/telecommunication-technology/bandwidth-reduction-wan-optimizers-and-voip-performance",{},"The WAN optimizer is hardware designed to reduce bandwidth consumption. WAN optimizers are designed for TCP traffic, which dominates the IP network. TCP traffic has a lot of redundancy and can be compressed; it does not have the network performance requirements of VoIP traffic.",{"_712":24,"_713":947},[],{"_166":167,"_147":949,"_168":950,"_153":952,"_155":952,"_158":953,"_703":954,"_160":152,"_161":955,"_163":152,"_156":956,"_707":152,"_178":708,"_164":204,"_165":205,"_176":709,"_710":957,"_715":716},{"_149":152,"_151":152},[951],{"_52":915,"_172":916,"_174":917,"_724":152},"Is Cisco Falling Behind in FMC?","/network-technology/is-cisco-falling-behind-in-fmc-",{},"May 6, 2008","During last week's Interop convention in Las Vegas, Cisco and Nokia announced a number of trials for their mobile unified communications solution, but the news included little in the way of new capabilities. The problem is that while most of the other fixed mobile convergence (FMC) solutions on the market can deliver an automatic hand-off; Cisco still must depend on the user to manually transfer the call. That automatic hand-off function is critical, because without it, there is no way of ensuring the users' calls are being sent over the less costly WLAN option when they are within range.",{"_712":24,"_713":958},[],{"_166":167,"_147":960,"_168":961,"_153":963,"_155":963,"_158":964,"_703":965,"_160":152,"_161":966,"_163":152,"_156":967,"_707":152,"_178":708,"_164":196,"_165":197,"_176":709,"_710":968,"_715":716},{"_149":152,"_151":152},[962],{"_52":939,"_172":940,"_174":941,"_724":152},"Microsoft's Response Point, Good for the Enterprise?","/infrastructure/microsoft-s-response-point-good-for-the-enterprise-",{},"May 5, 2008","Response Point is Microsoft's software based IP PBX. Its initial offering is for the S in SMB. It does not fit the medium and large enterprise location, but could satisfy the requirement of the small office of 5 to 50 phones. The retail branch, insurance office and remote government offices are all candidates, if the organization does not plan to interconnect these offices by an IP or legacy T1 network. In some companies, the remote offices are locally managed and independent, making them candidates for a key system replacement. Response Point may satisfy these situations.",{"_712":24,"_713":969},[],{"_166":167,"_147":971,"_168":972,"_153":974,"_155":974,"_158":975,"_703":976,"_160":152,"_161":966,"_163":152,"_156":977,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":978,"_715":716},{"_149":152,"_151":152},[973],{"_52":854,"_172":855,"_174":856,"_724":152},"How Does Header Compression Help?","/telecommunication-technology/how-does-header-compression-help-",{},"Header compression is always mentioned in the same breath as QoS when we discuss supporting voice on an IP network. But it is not about QoS, it is about reducing bandwidth consumption. Header compression is most important on the WAN because that is where bandwidth is constrained and expensive. Let's take a look at why header compression helps for voice.",{"_712":24,"_713":979},[],{"_166":167,"_147":981,"_168":982,"_153":984,"_155":984,"_158":985,"_703":986,"_160":152,"_161":987,"_163":152,"_156":988,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":989,"_715":716},{"_149":152,"_151":152},[983],{"_52":735,"_172":736,"_174":737,"_724":152},"Managed Services: Offense or Defense?","/telecommunication-technology/managed-services-offense-or-defense-",{},"May 2, 2008","Whenever economic issues threaten budgets, management looks at outsourcing to cover budget shortfalls. Networking in the US has long been dependent on in-house technology while in Europe, managed services have dominated. Given this, US executives are already looking harder at managed services, and network operators here are expanding their programs. The question is whether managed services are a good idea, and if so, where optimum value could be obtained.",{"_712":24,"_713":990},[],{"_166":167,"_147":992,"_168":993,"_153":995,"_155":995,"_158":996,"_703":997,"_160":152,"_161":998,"_163":152,"_156":999,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1000,"_715":716},{"_149":152,"_151":152},[994],{"_52":721,"_172":722,"_174":723,"_724":152},"Why PBX Functions Matter","/telecommunication-technology/why-pbx-functions-matter",{},"May 1, 2008","What's another word for \"features,\" as in \"PBX features\" (the infamous list of 500-800)? Well, the word that one of the audience questioners used in my SIP session this morning was: Value. As in, \"People I talk to are concerned about the danger of losing value in the system\" if they migrate to a SIP-based system that provides fewer functions. Of course: \"Functions\" = \"Value\"",{"_712":24,"_713":1001},[],{"_166":167,"_147":1003,"_168":1004,"_153":1006,"_155":1006,"_158":1007,"_703":1008,"_160":152,"_161":1009,"_163":152,"_156":1010,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1011,"_715":716},{"_149":152,"_151":152},[1005],{"_52":721,"_172":722,"_174":723,"_724":152},"Have You Written Your Last Telephony RFP?","/telecommunication-technology/have-you-written-your-last-telephony-rfp-",{},"Apr 30, 2008","Tony Rybczynski of Nortel suggested that possibility during Don Van Doren's Intro to UC session this morning. His point was that enterprises need to start framing their purchase decisions in terms of UC capabilities rather than as simple telephony replacement procurements.",{"_712":24,"_713":1012},[],{"_166":167,"_147":1014,"_168":1015,"_153":1017,"_155":1017,"_158":1018,"_703":1019,"_160":152,"_161":1020,"_163":152,"_156":1021,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1022,"_715":716},{"_149":152,"_151":152},[1016],{"_52":721,"_172":722,"_174":723,"_724":152},"SIP Trunk Availability: It's Not Just Us","/telecommunication-technology/sip-trunk-availability-it-s-not-just-us",{},"Apr 29, 2008","I'll have some longer, more in-depth posts on some cool stuff I heard today at Interop, but for now I've got time for just this quick observation, from Al Baker, VP at Siemens, on the subject of SIP trunk availability.",{"_712":24,"_713":1023},[],{"_166":167,"_147":1025,"_168":1026,"_153":1028,"_155":1028,"_158":1029,"_703":1030,"_160":152,"_161":1031,"_163":152,"_156":1032,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1033,"_715":716},{"_149":152,"_151":152},[1027],{"_52":939,"_172":940,"_174":941,"_724":152},"The Business Side of PBX Procurement","/telecommunication-technology/the-business-side-of-pbx-procurement",{},"Apr 25, 2008","There continues to be a lot of discussion of the technology of VoIP and IP Telephony (IPT). There is nothing wrong about technology, but buying or leasing an IP PBX is as much a business decision as a technology decision. Since the IP PBX is not a yet a commodity product, there are lots of hidden gotchas, difficult to understand SLAs, odd pricing models and maintenance considerations.",{"_712":24,"_713":1034},[],{"_166":167,"_147":1036,"_168":1037,"_153":1039,"_155":1039,"_158":1040,"_703":1041,"_160":152,"_161":1042,"_163":152,"_156":1043,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1044,"_715":716},{"_149":152,"_151":152},[1038],{"_52":721,"_172":722,"_174":723,"_724":152},"Why We Need Interoperability","/telecommunication-technology/why-we-need-interoperability",{},"Apr 23, 2008","Hardy Myers, CEO of AVST, made a great point in today's Webinar , regarding the importance of interoperability in IP-telephony and, even more so, in Unified Communications.",{"_712":24,"_713":1045},[],{"_166":167,"_147":1047,"_168":1048,"_153":1050,"_155":1050,"_158":1051,"_703":1052,"_160":152,"_161":1042,"_163":152,"_156":1053,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1054,"_715":716},{"_149":152,"_151":152},[1049],{"_52":721,"_172":722,"_174":723,"_724":152},"VoiceCon Attendees See Increased Investment","/telecommunication-technology/voicecon-attendees-see-increased-investment",{},"Vendors, take heart: If the attendees of VoiceCon Orlando are representative of the large-enterprise market (and they are), these folks don't yet expect the recession to dampen their spending on communications.",{"_712":24,"_713":1055},[],{"_166":167,"_147":1057,"_168":1058,"_153":1060,"_155":1060,"_158":1061,"_703":1062,"_160":152,"_161":1042,"_163":152,"_156":1063,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1064,"_715":716},{"_149":152,"_151":152},[1059],{"_52":721,"_172":722,"_174":723,"_724":152},"Levels of Interoperability","/telecommunication-technology/levels-of-interoperability",{},"Next week, I'm going to a show called Interop . You've probably heard of it; it's the big show in Vegas that doesn't feature Celine Dion, Elton John or water. I chair the VOIP and UC tracks for Interop, and we've got some interesting stuff coming up that I'll be blogging about here. Last fall, at the New York Interop, our outfit did a sub-conference called VoiceCon At Interop, but lately I've been wondering if we shouldn't do something for the event we produce, on the order of Interop At Voicecon.",{"_712":24,"_713":1065},[],{"_166":167,"_147":1067,"_168":1068,"_153":1070,"_155":1070,"_158":1071,"_703":1072,"_160":152,"_161":1073,"_163":152,"_156":1074,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1075,"_715":716},{"_149":152,"_151":152},[1069],{"_52":721,"_172":722,"_174":723,"_724":152},"Verizon Business Talks Unified Communications","/telecommunication-technology/verizon-business-talks-unified-communications",{},"Apr 17, 2008","Shortly after Fred posted about the carriers and UC, I had a chance to talk with Mike Marcellin, VP of product marketing for Verizon Business, about Verizon's view of unified communications. While Mike's take was certainly aimed at showing a bit more proactive a stance on Verizon's part, the carrier didn't come across as anywhere near as aggressive in pushing UC as are the leading CPE vendors.",{"_712":24,"_713":1076},[],{"_166":167,"_147":1078,"_168":1079,"_153":1081,"_155":1081,"_158":1082,"_703":1083,"_160":152,"_161":1073,"_163":152,"_156":1084,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1085,"_715":716},{"_149":152,"_151":152},[1080],{"_52":915,"_172":916,"_174":917,"_724":152},"AT&T's Move into Starbucks Begins","/telecommunication-technology/at-t-s-move-into-starbucks-begins",{},"Well it appears that AT&T's takeover of the Starbucks Wi-Fi Hot Spot service has begun. I had made reference to this in a post titled Wireless Pricing Factors: Leverage and Convenience back in February regarding new mobile service pricing. The big story was not that AT&T was taking over the 7000+ Starbucks Hot Spots, but rather that Internet access was now going to be free (at least for 2 hours per day) for anyone with a Starbucks card that had been used in the past 30 days.",{"_712":24,"_713":1086},[],{"_166":167,"_147":1088,"_168":1089,"_153":1091,"_155":1091,"_158":1092,"_703":1093,"_160":152,"_161":1094,"_163":152,"_156":1095,"_707":152,"_178":708,"_164":207,"_165":208,"_176":709,"_710":1096,"_715":716},{"_149":152,"_151":152},[1090],{"_52":758,"_172":759,"_174":760,"_724":152},"Counting Coup","/telecommunication-technology/counting-coup",{},"Apr 16, 2008","In the western Lonesome Dove, Cap'n Call said it best: \"There ain't no excuse for bad behavior\"--and reminding the IT guys that this was the moment after the character Captain Woodrow F. 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Attend Enterprise Connect and join thousands of like-minded peers building a framework for future success. You’ll walk away with rich learning experiences, invaluable connections, business opportunities, and inspiring insights. 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