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No Jitter Roll: Zoom, Microsoft Team Service Updates, TalkDesk CX Framework
UCaaS
No Jitter Roll: Zoom, Microsoft Team Service Updates, TalkDesk CX FrameworkNo Jitter Roll: Zoom, Microsoft Team Service Updates, TalkDesk CX Framework

The latest news from Zoom, Microsoft, Talkdesk, Masergy, GTT, and FirstNet.

byDana Casielles
Jul 23, 2021
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1 Min Read
A Salesforce building sign
Workspace
Salesforce Closes Slack Acquisition, Tees Up More to ComeSalesforce Closes Slack Acquisition, Tees Up More to Come
byRyan Daily
Jul 21, 2021
1 Min Read
How CIO Roles Will Change: The Future of Work
Workspace
How CIO Roles Will Change: The Future of WorkHow CIO Roles Will Change: The Future of Work
byJessica Davis
Jul 21, 2021
1 Min Read
An employee rating employee experience five stars on her cellphone
Employee Experience
Workspace Wednesday: A Recipe to Boost Employee ExperienceWorkspace Wednesday: A Recipe to Boost Employee Experience
byRyan Daily
Jul 21, 2021
1 Min Read
UCaaS Pricing: Are Consumption-based Models a Con?
UCaaS
UCaaS Pricing: Are Consumption-based Models a Con?UCaaS Pricing: Are Consumption-based Models a Con?
byDave Mailer
Jul 21, 2021
1 Min Read
Meeting Mandate: Get Creative with Policy & Technology
Workspace
Meeting Mandate: Get Creative with Policy & TechnologyMeeting Mandate: Get Creative with Policy & Technology
byBeth Schultz
Jul 20, 2021
1 Min Read
Someone who is working from home
Video Conferencing
4 Tips for Solving WFH Audio, Video Problems
4 Tips for Solving WFH Audio, Video Problems
Jul 20, 2021
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1 Min Read
byJim Burton
Illustration of two cogs coming together
Video Conferencing
Business Success Metrics Underscore Value of Zoom’s Five9 Buy
Business Success Metrics Underscore Value of Zoom’s Five9 Buy
Jul 19, 2021
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1 Min Read
byRobin Gareiss
logo in a gray background |
Digital Workplace
No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 4
No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 4
Jul 16, 2021
Remote Teamwork: Problem Solved?
AI Collaboration
Remote Teamwork: Problem Solved?
Remote Teamwork: Problem Solved?
Jul 16, 2021
|
1 Min Read
byEric Krapf
No Jitter Roll: Collaboration Devices, 5G Business Internet
AI Collaboration
No Jitter Roll: Collaboration Devices, 5G Business Internet
No Jitter Roll: Collaboration Devices, 5G Business Internet
Jul 16, 2021
|
1 Min Read
byDana Casielles
Business woman reaching out to digital points
Employee Experience
Creating Seamless, Personalized Digital Experiences
Creating Seamless, Personalized Digital Experiences
Jul 15, 2021
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1 Min Read
byEric Krapf
Creating Engaged Teams One Month at a Time
Workspace
Creating Engaged Teams One Month at a Time
Creating Engaged Teams One Month at a Time
Jul 14, 2021
|
1 Min Read
byBeth Schultz
A laptop with Microsoft Teams on it
Workspace
Microsoft Showcases Teams, Viva Integrations
Microsoft Showcases Teams, Viva Integrations
Jul 14, 2021
|
1 Min Read
byRyan Daily
Female blogger holding live streaming session
Employee Experience
Now Streaming Live, with Twilio
Now Streaming Live, with Twilio
Jul 14, 2021
|
1 Min Read
byBeth Schultz
logo in a gray background |
Video Conferencing
No Jitter Tube: Real-Time Recorded, Ep. 27
No Jitter Tube: Real-Time Recorded, Ep. 27
Jul 13, 2021
Young business professional participating in audio/videoconference
UCaaS
Dialpad Closes Meetings Gap
Dialpad Closes Meetings Gap
Jul 13, 2021
|
1 Min Read
byDave Michels
Zoom's headquarter in California
Workspace
Zoom at 10: Where Does It Go From Here?
Zoom at 10: Where Does It Go From Here?
Jul 12, 2021
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1 Min Read
byZeus Kerravala
logo in a gray background |
Digital Workplace
No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 3
No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 3
Jul 9, 2021
Someone working from home on their cellphone
Workspace
Verizon Takes BlueJeans to the Edge, Updates Mobile App
Verizon Takes BlueJeans to the Edge, Updates Mobile App
Jul 9, 2021
|
1 Min Read
byRyan Daily
No Jitter Roll: Meeting Device Updates
Workspace
No Jitter Roll: Meeting Device Updates
No Jitter Roll: Meeting Device Updates
Jul 9, 2021
|
1 Min Read
byDana Casielles
Remote vs. Hybrid: Moving Targets?
Workspace
Remote vs. Hybrid: Moving Targets?
Remote vs. Hybrid: Moving Targets?
Jul 8, 2021
|
1 Min Read
byEric Krapf
Employees working in a Zoom Room
Workspace
Zoom Adds Voice Feature, More Controls to Rooms Service
Zoom Adds Voice Feature, More Controls to Rooms Service
Jul 8, 2021
|
1 Min Read
byRyan Daily
Vyopta Bolsters Experience Monitoring for Collaboration
AI Collaboration
Vyopta Bolsters Experience Monitoring for Collaboration
Vyopta Bolsters Experience Monitoring for Collaboration
Jul 8, 2021
|
1 Min Read
byDana Casielles
Giving Employee Experience the Royal Treatment
Employee Experience
Giving Employee Experience the Royal Treatment
Giving Employee Experience the Royal Treatment
Jul 7, 2021
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1 Min Read
byBeth Schultz
An employee happily working in the office
Employee Experience
Workspace Wednesday: Making Employee Experience an IT Priority
Workspace Wednesday: Making Employee Experience an IT Priority
Jul 7, 2021
|
1 Min Read
byRyan Daily
A military officer working on IT equipment
Employee Experience
Cisco Targets DoD with Webex for Defense
Cisco Targets DoD with Webex for Defense
Jul 6, 2021
|
1 Min Read
byRyan Daily
Picture showing lots of people engaging with chat/messaging
Team Messaging
Clickatell Closes Gap Between Assisted, Unassisted Chat
Clickatell Closes Gap Between Assisted, Unassisted Chat
Jul 6, 2021
|
1 Min Read
byBeth Schultz
Microsoft Teams on a laptop
Workspace
No Jitter on Air: Talking Microsoft Teams with an MVP
No Jitter on Air: Talking Microsoft Teams with an MVP
Jul 2, 2021
|
1 Min Read
byRyan Daily
Are Your Employees Happy?
Employee Experience
Are Your Employees Happy?
Are Your Employees Happy?
Jul 1, 2021
|
1 Min Read
byIrwin Lazar
Illustration of lightbulb, to show innovation
UCaaS
Best of EC Award: Adding Urgency to Innovation
Best of EC Award: Adding Urgency to Innovation
Jul 1, 2021
|
1 Min Read
byEric Krapf
logo in a gray background |
Workspace
No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 1
No Jitter Tube: Omdia Digital Workplace Sessions, Ep. 1
Jun 30, 2021
Network Workspaces: Rethinking Cooperative Work
Workspace
Network Workspaces: Rethinking Cooperative Work
Network Workspaces: Rethinking Cooperative Work
Jun 30, 2021
|
1 Min Read
byJon Ingham
The Slack Atlas feature
Workspace
Slack Says: Huddle Up, Virtually
Slack Says: Huddle Up, Virtually
Jun 30, 2021
|
1 Min Read
byRyan Daily
The Positive Employee Experience: A Moving Target
Employee Experience
The Positive Employee Experience: A Moving Target
The Positive Employee Experience: A Moving Target
Jun 29, 2021
|
1 Min Read
byKaren D. Schwartz

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How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
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How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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