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Cloud Infrastructure

Leverage the power of cloud infrastructure to support your enterprise communications. Understand the benefits of cloud-based solutions, including scalability, flexibility, and cost savings, and learn how to implement them effectively.

Oracle Nabs GM, SVP for Service Clouds Unit
Cloud Infrastructure
Oracle Nabs GM, SVP for Service Clouds UnitOracle Nabs GM, SVP for Service Clouds Unit

With the appointment of Chris McGugan, Oracle might be preparing for a CCaaS sea change.

byZeus Kerravala
Jan 14, 2020
|
1 Min Read
A Decade of Cloud Growth, by the Numbers
Cloud Infrastructure
A Decade of Cloud Growth, by the NumbersA Decade of Cloud Growth, by the Numbers
byRyan Daily
Jan 8, 2020
1 Min Read
Multisite, global contact center
Sponsored Content
Unify Your Global MultiSite Contact Center OperationsUnify Your Global MultiSite Contact Center Operations
Dec 11, 2019
1 Min Read
Cloud contact center
Sponsored Content
Getting Unstuck from Legacy Contact Center SystemsGetting Unstuck from Legacy Contact Center Systems
Dec 11, 2019
1 Min Read
Has the ‘Focus on Growth’ Mantra Come to a Head in UC?
Cloud Infrastructure
Has the ‘Focus on Growth’ Mantra Come to a Head in UC?Has the ‘Focus on Growth’ Mantra Come to a Head in UC?
byDave Michels
Dec 10, 2019
1 Min Read
7 Telecom Tactics for a Tremulous Terrain
Cloud Infrastructure
7 Telecom Tactics for a Tremulous Terrain7 Telecom Tactics for a Tremulous Terrain
byMarty Parker
Dec 2, 2019
1 Min Read
Cloud communications
Cloud Infrastructure
3 Tips for Success in Telecom-to-Cloud Migration
3 Tips for Success in Telecom-to-Cloud Migration
Nov 21, 2019
|
1 Min Read
bySascha Mehlhase
Global network
Cloud Infrastructure
Silver Peak Beefs Up SD-WAN Connectivity to Microsoft Cloud
Silver Peak Beefs Up SD-WAN Connectivity to Microsoft Cloud
Nov 14, 2019
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1 Min Read
byZeus Kerravala
Talkdesk Appoints First CMO
Cloud Infrastructure
Talkdesk Appoints First CMO
Talkdesk Appoints First CMO
Nov 12, 2019
|
1 Min Read
byZeus Kerravala
Cloud communications
Cloud Infrastructure
3 Paths to Success with Cloud Communications
3 Paths to Success with Cloud Communications
Nov 11, 2019
|
1 Min Read
byJon Arnold
Cloud connectivity
Cloud Infrastructure
How Cloudy Could UCC Get?
How Cloudy Could UCC Get?
Nov 10, 2019
|
1 Min Read
byTom Nolle
Implementing a Hybrid-Cloud Infrastructure
Cloud Infrastructure
Implementing a Hybrid-Cloud Infrastructure
Implementing a Hybrid-Cloud Infrastructure
Nov 7, 2019
|
1 Min Read
byGary Audin
Cisco Contact Center Execs Move to Cloud Leaders
Cloud Infrastructure
Cisco Contact Center Execs Move to Cloud Leaders
Cisco Contact Center Execs Move to Cloud Leaders
Nov 4, 2019
|
1 Min Read
bySheila McGee-Smith
weighing options
Cloud Infrastructure
Weighing Security, Convenience: Cloud vs On-Prem UCC
Weighing Security, Convenience: Cloud vs On-Prem UCC
Oct 23, 2019
|
1 Min Read
byTodd Carothers
Fighting Fraud: Addressing the Threat Against Cloud Communications
Sponsored Content
Fighting Fraud: Addressing the Threat Against Cloud Communications
Fighting Fraud: Addressing the Threat Against Cloud Communications
Oct 17, 2019
|
1 Min Read
byKatia González, BICS
Business strategy
Cloud Infrastructure
Mitel Delivering on its Category Roll-Up Strategy
Mitel Delivering on its Category Roll-Up Strategy
Oct 13, 2019
|
1 Min Read
byPhil Edholm
Cloud
Cloud Infrastructure
Dedicated vs. Shared Cloud Voice Services
Dedicated vs. Shared Cloud Voice Services
Oct 2, 2019
|
1 Min Read
byDarin Ward
Cloud Comms Fraud - SP
Sponsored Content
Addressing the Threat of Cloud Communications Fraud
Addressing the Threat of Cloud Communications Fraud
Sep 30, 2019
|
1 Min Read
Are We Heading for Cloud in a Box?
Cloud Infrastructure
Are We Heading for Cloud in a Box?
Are We Heading for Cloud in a Box?
Sep 25, 2019
|
1 Min Read
byTom Nolle
The SD-WAN Connection: A Cloud Friendly Approach
Cloud Infrastructure
The SD-WAN Connection: A Cloud Friendly Approach
The SD-WAN Connection: A Cloud Friendly Approach
Sep 25, 2019
|
1 Min Read
byRyan Daily
Connecting the puzzle pieces
Cloud Infrastructure
The Bifurcation of Genesys
The Bifurcation of Genesys
Sep 17, 2019
|
1 Min Read
bySheila McGee-Smith
5 Ways Cloud UCC Changed the Workforce
Cloud Infrastructure
5 Ways Cloud UCC Changed the Workforce
5 Ways Cloud UCC Changed the Workforce
Sep 15, 2019
|
1 Min Read
byMark Roberts
network trunks
Cloud Infrastructure
8X8: More Than Cloud… Top-Rated in SIP Satisfaction
8X8: More Than Cloud… Top-Rated in SIP Satisfaction
Sep 11, 2019
|
1 Min Read
byJohn Malone
Cloud computing
Cloud Infrastructure
5 Steps for A Seamless Contact Center Cloud Migration
5 Steps for A Seamless Contact Center Cloud Migration
Sep 8, 2019
|
1 Min Read
byElizabeth Magill, Cyara
Cloud computer
Cloud Infrastructure
Hyping Up Hybrid: Making the Case
Hyping Up Hybrid: Making the Case
Sep 4, 2019
|
1 Min Read
byRyan Daily
No Jitter on Air logo
Cloud Infrastructure
‘UC’ a Container in Your Future?
‘UC’ a Container in Your Future?
Sep 2, 2019
|
1 Min Read
byBeth Schultz
A doctor talking
Cloud Infrastructure
Have the Cloud Call My Doctor
Have the Cloud Call My Doctor
Sep 2, 2019
|
1 Min Read
byDarin Ward
Cloud computing
Cloud Infrastructure
Thinking Through Cloud Migration
Thinking Through Cloud Migration
Aug 26, 2019
|
1 Min Read
byGary Audin
Cloud computing
Cloud Infrastructure
CenturyLink Beefs Up ‘Edge’ Capabilities
CenturyLink Beefs Up ‘Edge’ Capabilities
Aug 14, 2019
|
1 Min Read
byZeus Kerravala
Computers using cloud computing
Cloud Infrastructure
4 Ways to Keep Your Cloud Licenses Compliant
4 Ways to Keep Your Cloud Licenses Compliant
Aug 13, 2019
|
1 Min Read
byJoyce Osenbaugh
Talking heads
Cloud Infrastructure
Twilio Says, ‘Let’s Keep the Conversation Flowing’
Twilio Says, ‘Let’s Keep the Conversation Flowing’
Aug 7, 2019
|
1 Min Read
byBeth Schultz
Hybrid cloud
Cloud Infrastructure
Hybrid Cloud: Best or Worst of Both Worlds?
Hybrid Cloud: Best or Worst of Both Worlds?
Jul 29, 2019
|
1 Min Read
byBlair Pleasant
Cloud computing
Cloud Infrastructure
Is There Anything to this Cloud-Native Stuff?
Is There Anything to this Cloud-Native Stuff?
Jul 28, 2019
|
1 Min Read
byTom Nolle
Cloud communications
Cloud Infrastructure
Cato Says, 'Look Ma, No Hands!' to SD-WAN Management
Cato Says, 'Look Ma, No Hands!' to SD-WAN Management
Jul 15, 2019
|
1 Min Read
byZeus Kerravala
Security
Sponsored Content
Protection 101: Why Your Business Needs an Ultra-Secure Collaboration Tool Now
Protection 101: Why Your Business Needs an Ultra-Secure Collaboration Tool Now
Jul 8, 2019
|
1 Min Read

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How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
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How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
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How Talkdesk Delivers for Vertical Industries
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How Talkdesk Delivers for Vertical Industries
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
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How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

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