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Cloud Infrastructure

Leverage the power of cloud infrastructure to support your enterprise communications. Understand the benefits of cloud-based solutions, including scalability, flexibility, and cost savings, and learn how to implement them effectively.

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Cloud Infrastructure
Social and Analytics, inContact and SoCoCareSocial and Analytics, inContact and SoCoCare

SoCoCare hits all of the hot topics in the contact center space today: cloud, social (and by extension mobile) and analytics.

bySheila McGee-Smith
Mar 24, 2013
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1 Min Read
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Cloud Infrastructure
Questions for Enterprise Connect Next WeekQuestions for Enterprise Connect Next Week
byEric Krapf
Mar 15, 2013
1 Min Read
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Cloud Infrastructure
Those Hidden Cloud CostsThose Hidden Cloud Costs
byGary Audin
Feb 28, 2013
1 Min Read
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Cloud Infrastructure
Genesys Acquires Angel, Adding to Cloud, Analytics and Mid-Market ExpertiseGenesys Acquires Angel, Adding to Cloud, Analytics and Mid-Market Expertise
bySheila McGee-Smith
Feb 27, 2013
1 Min Read
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Cloud Infrastructure
A Gaggle of Clouds on the HorizonA Gaggle of Clouds on the Horizon
byBrent Kelly
Feb 20, 2013
1 Min Read
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Cloud Infrastructure
Oracle/Acme and the UC Golden AgeOracle/Acme and the UC Golden Age
byTom Nolle
Feb 20, 2013
1 Min Read
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Cloud Infrastructure
The Cloud: Middleware
The Cloud: Middleware
Feb 19, 2013
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1 Min Read
byMatt Brunk
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Cloud Infrastructure
The Oracle Descends into the Communications Marketplace
The Oracle Descends into the Communications Marketplace
Feb 12, 2013
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1 Min Read
byFred Knight
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Cloud Infrastructure
Oracle Acquisition: Grind That PSTN Ax
Oracle Acquisition: Grind That PSTN Ax
Feb 10, 2013
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1 Min Read
byMatt Brunk
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Cloud Infrastructure
Genband CEO on Oracle-Acme Packet: It's All Good
Genband CEO on Oracle-Acme Packet: It's All Good
Feb 5, 2013
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1 Min Read
byEric Krapf
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Cloud Infrastructure
Very Big Deal: Oracle Buys Acme Packet for $1.7 Billion
Very Big Deal: Oracle Buys Acme Packet for $1.7 Billion
Feb 4, 2013
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1 Min Read
byEric Krapf
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Cloud Infrastructure
The Man Behind the Cloud
The Man Behind the Cloud
Jan 29, 2013
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1 Min Read
byDave Michels
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Cloud Infrastructure
CSI for the Cloud
CSI for the Cloud
Jan 25, 2013
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1 Min Read
byGary Audin
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Cloud Infrastructure
The Contact Center Market in Japan: Interactive Intelligence
The Contact Center Market in Japan: Interactive Intelligence
Jan 23, 2013
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1 Min Read
bySheila McGee-Smith
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Cloud Infrastructure
Is Cisco Announcing a "Jabber Cloud"?
Is Cisco Announcing a "Jabber Cloud"?
Jan 23, 2013
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1 Min Read
byTom Nolle
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Cloud Infrastructure
Cloud, Channel, Challenge
Cloud, Channel, Challenge
Jan 22, 2013
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1 Min Read
byJim Burton
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Cloud Infrastructure
The Cloud: Front End Alignment
The Cloud: Front End Alignment
Jan 14, 2013
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1 Min Read
byMatt Brunk
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Cloud Infrastructure
Who Moves To the Cloud?
Who Moves To the Cloud?
Dec 30, 2012
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1 Min Read
byMatt Brunk
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Cloud Infrastructure
SMB Telephony Needs Are Increasingly Met by Hosted and Cloud PBXs
SMB Telephony Needs Are Increasingly Met by Hosted and Cloud PBXs
Dec 10, 2012
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1 Min Read
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Cloud Infrastructure
Plivo Gets Some Cash to Expand Its Service
Plivo Gets Some Cash to Expand Its Service
Dec 4, 2012
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1 Min Read
byZeus Kerravala
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Cloud Infrastructure
We Need Cloud Expense Management
We Need Cloud Expense Management
Nov 29, 2012
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1 Min Read
byGary Audin
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Cloud Infrastructure
A Cloud Buyer's Bill of Rights?
A Cloud Buyer's Bill of Rights?
Nov 29, 2012
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1 Min Read
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Cloud Infrastructure
Who is Moving to Hosted/Cloud IPT and UC?
Who is Moving to Hosted/Cloud IPT and UC?
Nov 26, 2012
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1 Min Read
byGary Audin
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Cloud Infrastructure
Cisco Buys Meraki for WiFi Today and Cloud Tomorrow
Cisco Buys Meraki for WiFi Today and Cloud Tomorrow
Nov 19, 2012
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1 Min Read
byZeus Kerravala
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Cloud Infrastructure
Astricon: A Sparkle in Your Eye
Astricon: A Sparkle in Your Eye
Oct 29, 2012
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1 Min Read
byAlan Percy
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Cloud Infrastructure
Twilio Expands Features and Global Reach
Twilio Expands Features and Global Reach
Oct 19, 2012
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1 Min Read
byDave Michels
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Cloud Infrastructure
Interoperability: Piecing Together Solutions
Interoperability: Piecing Together Solutions
Oct 4, 2012
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1 Min Read
byEric Krapf
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Cloud Infrastructure
Needed: Cloud Standards
Needed: Cloud Standards
Oct 2, 2012
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1 Min Read
byGary Audin
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Cloud Infrastructure
A Cloud's-Eye View of UC
A Cloud's-Eye View of UC
Sep 28, 2012
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1 Min Read
byTom Nolle
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Cloud Infrastructure
Microsoft Tunes-up MDM
Microsoft Tunes-up MDM
Sep 24, 2012
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1 Min Read
byDave Michels
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Cloud Infrastructure
How Genesys (And Others) Get Away With Offering Cloud Services
How Genesys (And Others) Get Away With Offering Cloud Services
Sep 18, 2012
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1 Min Read
byBrian Riggs
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Cloud Infrastructure
Genesys Connect Announced at Dreamforce
Genesys Connect Announced at Dreamforce
Sep 18, 2012
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1 Min Read
bySheila McGee-Smith
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Cloud Infrastructure
How Cisco Sees Cloud UC&C
How Cisco Sees Cloud UC&C
Aug 28, 2012
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1 Min Read
byDave Michels
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Cloud Infrastructure
Integrating Collaboration and Document Management with the Cloud
Integrating Collaboration and Document Management with the Cloud
Aug 22, 2012
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1 Min Read
byAlan Quayle
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Cloud Infrastructure
Latest Numbers on North American Hosted IPT & UC Services Market
Latest Numbers on North American Hosted IPT & UC Services Market
Aug 3, 2012
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1 Min Read
byMelanie Turek

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